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Apex Systems ERP Implementation Leadership
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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VP/Other Executive

I have pretty high expectations, but Avaap gets the job done for us. The big projects to move major...

Mar 2021
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VP/Other Executive

Avaap is a lot better at getting things done than they are with strategy and strategically making...

Mar 2021
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VP/Other Executive

Our experience working with Avaap’s staff and executives has been very good. Our partnership is...

Mar 2021
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VP/Other Executive

All in all, working with Avaap was a very good experience. We had a couple of key folks who were...

Jan 2021
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VP/Other Executive

We chose Avaap because they specialize in the system we were implementing. They are completely...

Jan 2021
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VP/Other Executive

When we get a group of people working on a system, they start doing things their way, so we don't...

Jan 2021
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VP/Other Executive

Avaap didn't nickel-and-dime us to death. I know they worked closely with our leadership and were...

Jan 2021
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VP/Other Executive

I would 1000% employ Avaap's services again. I still stay in touch with one of their folks. We have...

Jan 2021
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VP/Other Executive

There can be some challenges with directly accessing our software vendor's team, and that was an...

Jan 2021
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VP/Other Executive

Avaap could have done a better job of communicating across workstreams. Communication was an issue...

Jan 2021
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VP/Other Executive

We couldn't have had a better experience. Nobody wants to upgrade a system; it isn't a fun thing to...

Jan 2021
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VP/Other Executive

Our overall experience was very good. We used Avaap to help frame things. We needed to do an...

Dec 2020
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VP/Other Executive

We had experience in implementing the product. Because of the costs and a lot of other things, we...

Dec 2020
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VP/Other Executive

There is always room for improvement, but I couldn't point to anything specific with Avaap. They...

Dec 2020
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VP/Other Executive

The consultants who we were exposed to really nailed the work. They did a really good job. We had a...

Dec 2020
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Manager

We have different projects that go hand in hand. There is some overlap in staffing. Some people help...

Nov 2020
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Manager

Avaap is very familiar with the software. When it comes to executive involvement, the executives are...

Nov 2020
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CNIO

I would still recommend the vendor; Avaap is still the best of what is out there. If I were to...

Nov 2020
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CNIO

The objective of one of our projects with the vendor was to update and make their tools current for...

Nov 2020
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CNIO

The vendor did avoid charging us for every little thing. Wherever we underspent, the vendor would...

Nov 2020
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CNIO

I would use the vendor's services again. The product we were implementing was lousy, so we really...

Nov 2020
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CNIO

In the beginning, the vendor exceeded our expectations, but as the project elongated, we started to...

Nov 2020
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CNIO

The vendor worked well to connect with the health system and made sure they were clear about where...

Nov 2020
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CNIO

When I saw the proposal for the cost, my jaw dropped. It was a ridiculously large amount of money. I...

Nov 2020
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CNIO

I don’t think the vendor did a good job of communicating and explaining to us all the things that...

Nov 2020
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