IKS Health Outsourced Coding Commentary
Filtered view: All
Subject Expert
Don Seamons
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
Things with IKS Health are good so far. The firm consistently exceeds expectations. There are always...
Login or Create an Account to see details.
Relationship
Offshore coding with IKS Health initially was frowned upon because people thought having people...
Login or Create an Account to see details.
Relationship
We have been doing coding with offshore resources most of the time we have been with IKS Health, and...
Login or Create an Account to see details.
Relationship
Recently, we had an external event that caused our work to go way down, and IKS Health pulled their...
Login or Create an Account to see details.
Relationship
IKS Health took over AQuity Solutions a little while ago, and I didn't really know that until their...
Login or Create an Account to see details.
Services
Before IKS Health, I had a negative view of global coders, but IKS Health has changed that. Their...
Login or Create an Account to see details.
Operations
IKS Health’s free education is awesome. They have good topics, and my team can get continuing...
Login or Create an Account to see details.
Operations, Services
When IKS Health puts new coders in, they are sometimes too quick to release them if their coding...
Login or Create an Account to see details.
Relationship
I like a lot of stuff about IKS Health. One major thing that I like about IKS Health is that their...
Login or Create an Account to see details.
Relationship
The firm tends to get into their own cycle and forget some of the things that we have asked them to...
Login or Create an Account to see details.
Relationship
I was a little leery in the beginning about the offshore coders from IKS Health because of the...
Login or Create an Account to see details.
Relationship, Services
The coder we use with IKS Health helps our team a lot. Usually, when there are any changes or they...
Login or Create an Account to see details.
Loyalty, Relationship
I appreciate having a regular IKS Health meeting where we look at all our stats and know where we...
Login or Create an Account to see details.
Relationship, Services
IKS Health does a good job all around, and they are very helpful. They always ask whether we need...
Login or Create an Account to see details.
Relationship
A firm's technology is very important in terms of selecting an outsourced coding firm because they...
Login or Create an Account to see details.
Value
IKS Health is pretty strict on just charging for the charts that they are actually completing coding....
Login or Create an Account to see details.
Relationship
IKS Health is very responsive. If I send an email and say that we need something done a certain way,...
Login or Create an Account to see details.
Value
We have pretty much maintained what we have paid IKS Health, so their prices haven't gone up. They...
Login or Create an Account to see details.
Relationship, Services
It has been helpful to have IKS Health’s coding team meet with and educate the nursing staff so they...
Login or Create an Account to see details.
Relationship, Operations, Services
IKS Health offers free webinars for people who are part of certain coding professional associations...
Login or Create an Account to see details.
Relationship, Services
I would recommend IKS Health to anyone who is interested because the firm stands by what they offer,...
Login or Create an Account to see details.
Relationship, Services
We have been with IKS Health for a long time, and even though we have changed from the time we...
Login or Create an Account to see details.
Relationship, Services
IKS Health sends us quality reports regularly just to make sure that we can see what is being done...
Login or Create an Account to see details.
Relationship, Services
IKS Health has two levels of leadership; they have a supervisor and a manager. If someone is out,...
Login or Create an Account to see details.
Operations, Value
The coding is great, and IKS Health doesn't charge us anything other than what we expect.
Login or Create an Account to see details.
Relationship, Services
Our representative is so-so. They are not very communicative. When we initially rolled out our...
Login or Create an Account to see details.
Relationship
IKS Health's team has a lot of hands in the pot. That makes it challenging when we are trying to...
Login or Create an Account to see details.
Relationship
IKS Health has allowed us to scale up super quickly when we have needed to. We have always really...
Login or Create an Account to see details.
Relationship
Staffing has definitely been one of IKS Health’s setbacks recently. There has been a pretty high...
Login or Create an Account to see details.
Operations
I think I would hire IKS Health again. Working with IKS Health is relatively easy. The contract...
Login or Create an Account to see details.
Relationship
IKS Health is extremely transparent, and I have worked with their leadership team in the past,...
Login or Create an Account to see details.
Relationship, Services
In the years that I have been at the organization in multiple different position capacities, we have...
Login or Create an Account to see details.
Relationship
IKS Health’s vendor management is really good. When we identify an issue or an increase in volume or...
Login or Create an Account to see details.
Relationship
What I like about AQuity Solutions is that they are pretty good if something were to arise. When we...
Login or Create an Account to see details.
Loyalty
All AQuity Solutions does for us is provide a part-time inpatient coder. That is filling a gap right...
Login or Create an Account to see details.
Relationship, Services
We get really good coders from AQuity Solutions the majority of the time. Every once in a while,...
Login or Create an Account to see details.
Relationship, Services
We have worked with AQuity Solutions for quite a while, and we have a good partnership. They are...
Login or Create an Account to see details.
Relationship
The thing about AQuity Solutions, especially with our inpatient services, is that they adjust to our...
Login or Create an Account to see details.
Services
Outsourced coding doesn’t always easily mesh with our team, and AQuity Solutions does such a good...
Login or Create an Account to see details.
Relationship
We have specialized coding needs that we can’t find in many places, and we needed some help in that...
Login or Create an Account to see details.
Services
Sometimes the coders are requesting clinical documentation for queries that aren't necessary. We...
Login or Create an Account to see details.
Loyalty, Relationship, Value
If I were to do it again, I would not work with AQuity Solutions again because they don't offer all...
Login or Create an Account to see details.
Relationship, Value
We had an issue where we wanted to stop a service, but AQuity Solutions continued to do it and...
Login or Create an Account to see details.
Relationship
I have a personal distaste for AQuity Solutions right now, but they are a solid organization and...
Login or Create an Account to see details.
Relationship
AQuity Solutions has changed the resource. They were originally MModal. It was a very different...
Login or Create an Account to see details.
Services
With AQuity Solutions, we will periodically have some coders who are problematic, but they deliver...
Login or Create an Account to see details.
Relationship
AQuity Solutions will not support us for inpatient work unless we want to do it offshore. Where they...
Login or Create an Account to see details.
Relationship
AQuity Solutions has stepped up to the plate and taken on extra work when we needed it, and it has...
Login or Create an Account to see details.
Loyalty
I would tell a peer that I would choose AQuity Solutions as a partner very consistently if I were to...
Login or Create an Account to see details.
Operations
One thing that AQuity Solutions could have done to exceed expectations would have been to better...
Login or Create an Account to see details.
Relationship, Services
AQuity Solutions basically doesn't have turnover.
Login or Create an Account to see details.
Relationship
We have regular meetings with AQuity Solutions to make sure everything is going well. We have been...
Login or Create an Account to see details.
Relationship
There have been a couple of issues where people who are not coders have gotten in the way of our...
Login or Create an Account to see details.
Relationship, Operations
We have been extremely satisfied with AQuity Solutions' ability to reduce impact when there has been...
Login or Create an Account to see details.
Value
I feel like outsourcing coding shouldn't be necessary, and we would love to be able to provide our...
Login or Create an Account to see details.
Relationship, Services
We had an issue with AQuity Solutions where they made a mistake that caused a headache for us. I...
Login or Create an Account to see details.
Featured Report
Preferences