Arcadia Analytics Commentary

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We have actually used the Arcadia Analytics data to attest to our measures. The data is really...

Our relationship with Arcadia was completely broken. I spent time rebuilding that relationship, and...

Arcadia Analytics is user friendly, and it is surfacing most of the basics that we are going to...

When we chose to leave Arcadia, they were struggling with data quality. Their workflow tools have...

Arcadia has strong communication and a willingness to provide custom solutions. While ticket closure...

Arcadia has been a strong partner in working with us to implement population health solutions that...

Arcadia needs permanent solutions. I don't know that they are consistently trying to get to a point...

Arcadia has all the right pieces. I truly believe that. I've had lots of vendors, and Arcadia is the...

Arcadia has always excelled at providing strategic leadership. They have access to strategic leaders...

Arcadia does some things really well. They excel in a lot of areas. What they don’t excel at is...

We’ve been Arcadia customers for years, and we rely heavily on them for administration and data...

Arcadia’s strengths are that they’ve got some super smart people and a true vision and that they,...

Arcadia is a true partner, and they are at the table when issues arise. They are incentivized to...

We've had really good adoption of Arcadia Analytics from our members. We utilize the majority of the...

Arcadia is one of our strategic partners and vendors. The engagement and participation we have with...

As much as I always complain to Arcadia about their pricing, they are pretty fair. My industry...

Arcadia shines in development. With the new care management module, the vendor has addressed all the...

Arcadia's training is average. Their training kind of mirrors their support model. The ideal...

The care management module is average. That's the main tool we use in the analytics platform....

Regarding a challenge from Arcadia that prevents us from getting value-based care outcomes, it’s...

I went through another review with Arcadia to see the platform, so I think they're being thoughtful...

Arcadia’s support is really good, but they would get a top score if we didn't have to follow up on...

The highlights of Arcadia Analytics are that we can get more data than we will ever see, it has good...

The biggest challenges with achieving outcomes with Arcadia are the time frame it takes to get...

Arcadia is very responsive. If there's a change around risk, HCCs, and some of the programs that...

It's very important to define our hierarchy within the system, and that's something we've struggled...

We do care management in our EHR because it is seamless. We would lose that seamlessness if we did...

If I have a new contract, the vendor has to code to ingest the data from the new contract, as well...

We have looked at other vendors, and nobody is as good as Arcadia. They have some really smart...

There is an AI summary solution on the patient chart in Arcadia's system. I wish I had it when I was...

We haven’t really been live long enough with Arcadia Analytics to do some real KPI work, but I think...

I like that Arcadia comes with a lot of out-of-the-box solutions, and even though we’ve customized a...

Arcadia has been very supportive of us; we’re not the easiest client. We have a direct path to them...

We often use the data in Arcadia Analytics to look at any financial impact. But we would like that...

I have looked at other vendors because Arcadia is expensive, but I haven't found someone I would...

Sometimes we have to ask once or twice for support, so I can’t give Arcadia a top score there. They...

The training has been really great. The vendor does on-site and virtual training with the staff.

Arcadia Analytics gives us the information that we need in terms of value-based care. We have no...

I have come from other health plans that are bigger than ours, and I would have loved to have had...

Arcadia Analytics is really bad with documentation, and this has been a thorn in our side for a long...

If someone were looking into Arcadia Analytics, I would caution folks to make sure they have good...

The capabilities in Arcadia Analytics are good. We have some longstanding issues that are...

We are moving away from Arcadia because of their lack of service and the data quality. We have had...

Arcadia Analytics has been very clunky, and things seem overly complicated. We have gone through...

The product road map that Arcadia communicates and the vision they share sound really great. But the...

Others considering Arcadia should be aware that vendor relationships require constant care and...

Arcadia's response time depends on the issue. Some issues get resolved quickly, but some are...

With Arcadia, there are gaps in the integration of our EHR. One gap is the expense involved in...

Arcadia will consult us about their road map once a year. It doesn't feel like they are really...

On paper, Arcadia’s tool meets all our needs. But it falls short in the actual practice of it. The...

With Arcadia, we feel like we are the mid-tier of the frequent-flier club. We think we understand...

Arcadia has an organized way to bring new partners on board. At the go-live, the vendor has a pretty...

If Arcadia delivered a return on investment and clinical integration to us consistently, we probably...

We are evaluating other options. We are frustrated with the inability to achieve clinical...

Tickets take forever with Arcadia. Their clients exist across the map on a spectrum in terms of...

When we had more data sources, Arcadia Analytics was of better value and more recommendable than it...

The breadth of training content from Arcadia around work scenarios could be broader. The specific...

Arcadia is actually building a lot of new tools that we would use if they are able to get them...

There are some things I really like about Arcadia Analytics, but some of the new things, especially...

There have been a couple of issues that have been recurring over the past year for our care...

We have looked at a few competitors to know whether another product is far superior enough to be...

Once Arcadia realizes they need to let us know about something, the training can be halfway decent,...

Arcadia keeps their promises, but they could work on their timeliness for issue resolution. On a...

For Arcadia, standardizing their connectors and interfaces is an area of opportunity. When they...

Arcadia's team is great to work with. I can connect with their leaders on the issues we are facing,...

I have a really good working relationship with Arcadia's leadership team, and I feel confident they...

The practices trust the data, and that has been extremely beneficial for us.

We would like to see better documentation on Arcadia Analytics' reports. We want to know where the...

We often find problems in our data that we have to let Arcadia know about. I feel like there is...

Our relationship with Arcadia has been very positive. We communicate with them regularly. We often...

Arcadia Analytics provides baseline analytical capabilities to our providers and our organization...

The biggest thing that Arcadia could do would be to be more proactive with their release management...

Arcadia Analytics has some data visualizations that it builds on its own, and it does a really good...

One thing that we personally struggle with when it comes to the data in Arcadia Analytics is that it...

Right now, the integration process with Arcadia Analytics is not smooth. We are just making sure...

I think that a streamlined process to get in touch with people at Arcadia who could help us more on...

We had a really rough go-live with Arcadia. There were quite a few data issues that were...

The biggest thing Arcadia should focus on is standing up the data ingestion on their data support...

Arcadia isn’t very proactive in communications. There have been multiple times where we have seen a...

Arcadia’s customer engagement team is strong and engages with us routinely. They take a lot of time...

We have tried to implement a population health tool multiple times, and Arcadia Analytics is the...

The data aggregation side of Arcadia Analytics has been slower than we had hoped. We are making...

We are using Arcadia Analytics as our primary population health tool for data aggregation, network...

Arcadia's pain points have centered on subject matter expertise and business contexts. While Arcadia...

What I would tell a peer about Arcadia would depend on their maturity with value-based care and...

The data analytics space is evolving. The applications that we intend to use that require big data...

We are attempting to roll out our EHR vendor’s population health tool. We did research, but we were...

Arcadia attempts to keep their promises. Nobody is perfect. There are things they attempt to do that...

We are sunsetting Arcadia Analytics. We knew that we weren't going to renew with Arcadia. We knew...

While Arcadia could provide the solution, that solution would have a cost per patient calculation....

We liked the ease of navigation and ease of surfacing detail-oriented outputs in Arcadia Analytics....

We finally got to a steady state with Arcadia Analytics, but while the reporting was great and gave...

Arcadia, while keeping their promises, sometimes made promises in a vacuum, and they intended to...

We had custom workflows that weren't necessarily the most in tune with Arcadia Analytics. Arcadia...

I found us using Arcadia Analytics more fluently in the realm of outreach because that was something...