Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Arcadia Analytics Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Director
The vendor is constantly enhancing their platform and their analytics to target end users.
Login or Create an Account to see details.
Director
The vendor is constantly evaluating their platform and the needs of their customers. They aggregate...
Login or Create an Account to see details.
Director
When we have had issues, the vendor's top-level executives have gotten involved to help us. I would...
Login or Create an Account to see details.
Manager
Arcadia Analytics is a population health tool that gives us modules that our providers and internal...
Login or Create an Account to see details.
Manager
The vendor is very good at implementing their technology. However, when an organization is...
Login or Create an Account to see details.
Manager
We are having issues with real-time data right now. It takes a really long time to process...
Login or Create an Account to see details.
Manager
Right now, the solution's functionality is low for us. But we are waiting on an upgrade that is...
Login or Create an Account to see details.
Manager
The vendor has a very lean operation on the Arcadia Analytics' side. That is great for long-term...
Login or Create an Account to see details.
Manager
We have had to fight for executive involvement from the vendor, but they will bring in their...
Login or Create an Account to see details.
Manager
The system's overall, normalized data set is super helpful for our organization. We obviously had a...
Login or Create an Account to see details.
Manager
Our main issue with the vendor right now is that our organization has a huge volume of data that is...
Login or Create an Account to see details.
Director
We haven't had any problems, and the vendor has added some great functionality. The vendor added...
Login or Create an Account to see details.
Director
Sometimes, support issues take longer than expected to get resolved. The vendor's overall...
Login or Create an Account to see details.
Director
On the integration side, the vendor has gotten more proactive on their claims data feeds to identify...
Login or Create an Account to see details.
Director
I have been surprised with how well the folks at Arcadia handle our account. We set a price, and...
Login or Create an Account to see details.
Director
Arcadia said we would go live in 90 days from contract signing. However, it was closer to a year. I...
Login or Create an Account to see details.
Director
I have a great relationship with Arcadia. I can speak to the executives of the company anytime I...
Login or Create an Account to see details.
Director
Arcadia Analytics is a flexible and configurable system. It collects data from a myriad of...
Login or Create an Account to see details.
Manager
We are struggling with our training for this system. The vendor's training feels like a glorified...
Login or Create an Account to see details.
Manager
When we did our RFP, we liked Arcadia.io's culture the best. They have good people.
Login or Create an Account to see details.
Manager
Arcadia.io has been talking about a lot of really interesting things that will be in their new...
Login or Create an Account to see details.
VP/Other Executive
Another vendor's system has a little more actuarial heft around utilization statistics, the cost of...
Login or Create an Account to see details.
VP/Other Executive
We are integrating a lot more than just our population health data. That data is good but not...
Login or Create an Account to see details.
VP/Other Executive
The Arcadia system is an advanced, market-leading product that has delivered for us over the past...
Login or Create an Account to see details.
VP/Other Executive
Data tables are useful. We have built some SQL models and other dashboards. We run the data through...
Login or Create an Account to see details.
CMIO
Arcadia Analytics is really good at aggregating data from different systems as well as resurfacing...
Login or Create an Account to see details.
CMIO
Arcadia Analytics is highly interoperable. Its whole purpose is to be interoperable.
Login or Create an Account to see details.
CMIO
Some of the navigation in Arcadia Analytics is a little bit clunky. That probably has something to...
Login or Create an Account to see details.
CEO/President
Arcadia.io has a very smart group of people building an analytics platform. Arcadia.io is very in...
Login or Create an Account to see details.
CEO/President
Arcadia.io needs to be a little more on the ground on the primary care side because that is where...
Login or Create an Account to see details.
CEO/President
Arcadia.io doesn't nickel-and-dime. They have been pretty good with us. We are long-term customers,...
Login or Create an Account to see details.
CEO/President
The system works as well as it had been promoted to work. Once the system was in, it was really...
Login or Create an Account to see details.
CEO/President
The ongoing support is good. Arcadia.io is fairly consistent with their support. Sean, the CEO, does...
Login or Create an Account to see details.
CEO/President
Since we got the system, the revenue cycles in our organization have increased significantly because...
Login or Create an Account to see details.
CIO
I would have rated Arcadia.io higher for their proactive service a couple of years ago. I don't know...
Login or Create an Account to see details.
CIO
At one point, we merged with another organization that was using a product other than Arcadia...
Login or Create an Account to see details.
CIO
We are fully committed to Arcadia.io at this point. They are critical and key for us to get to where...
Login or Create an Account to see details.
CIO
Arcadia.io is hyperfocused on value-based care, risk, and how to be successful in that space....
Login or Create an Account to see details.
Director
Arcadia Analytics gave us good bang for our buck a few years ago. Then things got a bit out of whack...
Login or Create an Account to see details.
Director
Every month, we had issues with claims loading accurately and quickly. I had a lot of concerns with...
Login or Create an Account to see details.
Director
We had a really good relationship with Arcadia for a couple of years, and then it went south. One...
Login or Create an Account to see details.
Director
We were really uncomfortable with our enterprise data warehouse for population health. Arcadia...
Login or Create an Account to see details.
VP/Other Executive
The outcomes have been around improved follow-up when moving from an acute setting to an outpatient...
Login or Create an Account to see details.
VP/Other Executive
I like what we have scoped out and planned to do with Arcadia. We have identified things that the...
Login or Create an Account to see details.
VP/Other Executive
We are having challenges with the desktop product. That was one of the core products that the vendor...
Login or Create an Account to see details.
VP/Other Executive
Arcadia needs a referral management tool that is better than what they currently have today,...
Login or Create an Account to see details.
Director
The product is part of our long-term plans. We definitely have a need to have aggregated data in our...
Login or Create an Account to see details.
Director
The vendor has resolved most of our issues over time. We have had some challenges with data quality...
Login or Create an Account to see details.
Director
The upgrade process on the product has not always been smooth, and there have been a few things that...
Login or Create an Account to see details.
Director
Arcadia.io is very transparent. That was very helpful for me when I first started working with them....
Login or Create an Account to see details.
Director
Sometimes, Arcadia.io promises that they will get something done, but when they say that that thing...
Login or Create an Account to see details.
Director
When I look at Arcadia.io and consider the medical expenses that we pay on the front end, Arcadia...
Login or Create an Account to see details.
Director
The vendor keeping promises is a gray area. Initially, they didn’t keep all of their promises, but...
Login or Create an Account to see details.
Director
I love the product. We had a very rocky start, and I am hopeful that Arcadia has improved some...
Login or Create an Account to see details.
Director
In the past, the providers have had to wait for the care management information, and it is not...
Login or Create an Account to see details.
Director
The vendor is really working hard to ensure they improve some of their processes and are responsive....
Login or Create an Account to see details.
Director
The training was very good and pretty straightforward, and the vendor had good tools. They would do...
Login or Create an Account to see details.
Director
Interoperability is the key feature that we are hoping for, and we are getting very positive...
Login or Create an Account to see details.
Director
This is a very efficient, powerful product. I have used some other systems that were supposed to be...
Login or Create an Account to see details.
Director
I am not aware of any new technology that has been added. I know Arcadia is working on some other...
Login or Create an Account to see details.
Director
We have ceased our regular meetings with the support team since we are essentially launched, but any...
Login or Create an Account to see details.
Director
We have access to every entry that is made in Arcadia’s system, and those entries can be pulled out...
Login or Create an Account to see details.
Director
The system is very robust. It has the ability to ingest not only claims data but also daily...
Login or Create an Account to see details.
Director
This system makes for efficient workflows. It also makes for accurate workflows, so we don’t have to...
Login or Create an Account to see details.
Director
Arcadia Analytics has done pretty well. When we purchased the system, we liked the vendor's ability...
Login or Create an Account to see details.
Director
Arcadia.io struggled for a while with being able to deliver on the services side. Our needs and...
Login or Create an Account to see details.
Director
Arcadia Analytics is doing everything we need. It is a lot more robust than what we came off of, so...
Login or Create an Account to see details.
Director
It was a struggle to go live on Arcadia Analytics. The quality wasn’t there at first in looking at...
Login or Create an Account to see details.
Director
At this point, the system has been everything we need. They seem to be ahead of where we need to be....
Login or Create an Account to see details.
Director
Integration and interoperability are all the system does. Arcadia Analytics doesn’t have the ability...
Login or Create an Account to see details.
Director
We really couldn’t ask for more with Arcadia Analytics. When Arcadia quoted the implementation...
Login or Create an Account to see details.
COO
Arcadia is pretty good about avoiding nickel-and-diming, and I am pretty careful about when I can...
Login or Create an Account to see details.
COO
We have had some data integrity issues with Arcadia, so I would be more hesitant to recommend...
Login or Create an Account to see details.
COO
Arcadia takes our payer claims files and integrates them into a single-file format for us. That is...
Login or Create an Account to see details.
COO
We went with Arcadia to begin with because one of our top priorities is clinical documentation...
Login or Create an Account to see details.
COO
We are deciding whether Arcadia will be part of our long-term plans; it is likely that they will be....
Login or Create an Account to see details.
COO
Arcadia grew very quickly and had some growing pains, so we struggled for a bit in terms of...
Login or Create an Account to see details.
CEO/President
I would hope that every Arcadia client would have the same opportunity to have constant two-way...
Login or Create an Account to see details.
CEO/President
We became engaged with the impact of COVID-19 on the community early on, and we set up a command...
Login or Create an Account to see details.
Director
In the past, the vendor executive involvement was really poor, but the vendor is really working hard...
Login or Create an Account to see details.
Director
The pricing of the system is pretty fair. I would certainly like to have higher quality service, but...
Login or Create an Account to see details.
Director
I definitely would recommend the vendor to other organizations, but I would explain to them what...
Login or Create an Account to see details.
Director
During the COVID-19 crisis, the vendor's support has not dropped off at all. They have reached out a...
Login or Create an Account to see details.
Director
I would say to others looking at the system that the vendor organization is growing fast. They are...
Login or Create an Account to see details.
Director
We integrate with numerous facilities. They all have different EMRs and upgrade those often without...
Login or Create an Account to see details.
Director
Most of the new technology that the vendor delivers does not meet our needs. We focus more on...
Login or Create an Account to see details.
Director
One big deficit of the product is that it doesn’t give us trending over time. Any trending has to be...
Login or Create an Account to see details.
Director
The vendor being proactive in the past has been a major fail. They are improving a little, but they...
Login or Create an Account to see details.
Director
Implementation services is an area that has changed completely over the last year. That was one of...
Login or Create an Account to see details.
Director
I was not here for the vendor's initial training, and when I came to the organization, the training...
Login or Create an Account to see details.
Director
Most parts of the product work as promoted until the vendor does an upgrade or someone makes a...
Login or Create an Account to see details.
Director
A lot of the system is easy to use, but when our team tries to get more information out of it or use...
Login or Create an Account to see details.
Director
The product is definitely part of our long-term plans. It is an integral part of our plans and...
Login or Create an Account to see details.
Director
The vendor does not keep all of their promises. There have been times where they have projected...
Login or Create an Account to see details.
Director
The vendor avoids charging for every little thing. They put up some pretty sizable technology...
Login or Create an Account to see details.
CMO
There are some inherent difficulties in claims data and changing files that come from payers, and we...
Login or Create an Account to see details.
CMO
We have our Epic data in Arcadia Analytics, so that is really powerful. We still have a little bit...
Login or Create an Account to see details.
CMO
The CMO at Arcadia is very responsive. The vendor has a new COO, and our COO has developed a good...
Login or Create an Account to see details.
CMO
Receiving our money’s worth from Arcadia has to do with the potential of the platform versus the...
Login or Create an Account to see details.
Director
The vendor’s responsiveness has been better in terms of responding to issues that come up and...
Login or Create an Account to see details.
Director
I don't know what the recent upgrades include because they happen on the vendor’s side. Whatever the...
Login or Create an Account to see details.
Director
We spend a lot of time in the back end of the system pulling data out. The system doesn't really...
Login or Create an Account to see details.
Director
Arcadia Analytics is the core of most of the analytics we do on our performance. It is a critical...
Login or Create an Account to see details.
Director
What will help Arcadia is to really flesh out what it means to be a partner to the customer during...
Login or Create an Account to see details.
Director
We have been implementing claims and EHR data into Arcadia Analytics, and it does exactly what the...
Login or Create an Account to see details.
Director
We have had some use cases where we needed to supply the data we received from Arcadia Analytics to...
Login or Create an Account to see details.
Director
Overall, the product is great. There have been some things that we have suggested that really should...
Login or Create an Account to see details.
Director
The tool can be somewhat overwhelming, but we have some control over it. We can control how much of...
Login or Create an Account to see details.
Director
When I found out what Arcadia did, I was very impressed because I had always thought there should be...
Login or Create an Account to see details.
Director
When we started working through COVID-19, Arcadia had some solutions that felt more applicable to...
Login or Create an Account to see details.
Director
We have invested a lot into Arcadia Analytics. We are committed to making it work well for us. We...
Login or Create an Account to see details.
Director
Part of my experience with Arcadia has involved a lot of things getting placed into my lap as the...
Login or Create an Account to see details.
Director
There have been instances where issues just seem to arise out of nowhere in meetings. When the...
Login or Create an Account to see details.
Director
We are in regular contact now with the executives of the organization and the people that have been...
Login or Create an Account to see details.
Director
If the outcomes are related specifically to this implementation, then they have been good lately. If...
Login or Create an Account to see details.
Director
At a recent conference, Arcadia was boasting about all the new products and features that are...
Login or Create an Account to see details.
Director
Support has left a lot to be desired. With another vendor, we had a lot of visibility in terms of...
Login or Create an Account to see details.
Director
When we average out the current issues with the awesomeness of the product, the score is really...
Login or Create an Account to see details.
Director
With our implementation process, the goal is to move a practice into the test environment and do...
Login or Create an Account to see details.
Director
We aren't being nickel-and-dimed. Arcadia has told us that some things will be extra work, but I do...
Login or Create an Account to see details.
Director
Arcadia told us that they could have us up and running in a certain number of months. I know that...
Login or Create an Account to see details.
Director
If Arcadia could flesh out the training process, things would be much more robust and superb. With...
Login or Create an Account to see details.
COO
I enjoy working with Arcadia. They are a pleasure to work with. They modify things to meet our...
Login or Create an Account to see details.
COO
I can't give a negative about Arcadia because they have worked with us really well. They have gone...
Login or Create an Account to see details.
COO
We don't do a lot of training with Arcadia, but we have been satisfied with the training we have...
Login or Create an Account to see details.
COO
Arcadia called us recently and said they have a different product line and service and want to do a...
Login or Create an Account to see details.
COO
Implementing and integrating the Arcadia product are not so complex, but having to work with other...
Login or Create an Account to see details.
CFO
We have a long history working with Arcadia, and they have always been willing to develop to our...
Login or Create an Account to see details.
CFO
Some promises take a little longer for Arcadia to deliver on, but we are aggressive on what we ask...
Login or Create an Account to see details.
CFO
Arcadia is on a regular upgrade schedule. We know exactly what is coming out each time. There is...
Login or Create an Account to see details.
CFO
The Arcadia product works even better than what was originally promoted. There are certain things we...
Login or Create an Account to see details.
CFO
Arcadia has improved things for the end users. Before when we wanted to prep a visit for a patient,...
Login or Create an Account to see details.
CFO
Arcadia delivers new functionality. The problem is I want it for free, and they are not going to...
Login or Create an Account to see details.
CFO
Support is something we struggled with for a while with Arcadia, so a few years ago they developed a...
Login or Create an Account to see details.
CFO
When we went with Arcadia initially, I needed a way to prove the solution had a return. I am all...
Login or Create an Account to see details.
CFO
Arcadia has supported us very well through the COVID-19 crisis. We are continuing to partner with...
Login or Create an Account to see details.
VP/Other Executive
Arcadia put together an algorithm so that we could know who to reach out to, and it prioritized...
Login or Create an Account to see details.
VP/Other Executive
With Arcadia, I have been most impressed with their ability to ingest data. We are feeding all kinds...
Login or Create an Account to see details.
VP/Other Executive
Sometimes Arcadia gets into the standard vendor problem where they try to customize things when...
Login or Create an Account to see details.
CIO
Historically, there were some challenges on the analytics side with Arcadia pertaining to...
Login or Create an Account to see details.
CIO
The vendor's improvements have been positive. I expect to see further improvements. There are still...
Login or Create an Account to see details.
CIO
When it comes to getting our money’s worth, Arcadia's system is probably more on the expensive side....
Login or Create an Account to see details.
VP/Other Executive
Since we have gotten people from Arcadia, I would say the implementation services from Arcadia get...
Login or Create an Account to see details.
VP/Other Executive
In the grand scheme of things, Arcadia is part of our long-term plans. However, our hospital system...
Login or Create an Account to see details.
VP/Other Executive
In terms of charging for every little thing, the one thing that I want to have in order to be more...
Login or Create an Account to see details.
VP/Other Executive
As far as training goes, Arcadia records trainings on how to use the system and makes those...
Login or Create an Account to see details.
COO
We have Arcadia Analytics. The product helps us create gap lists where we can do outreach for...
Login or Create an Account to see details.
COO
Arcadia.io reached out to us right away when COVID-19 hit. They pivoted some of the things that they...
Login or Create an Account to see details.
VP/Other Executive
Arcadia’s system is not an easy system to use only because there is so much to learn. Users have to...
Login or Create an Account to see details.
VP/Other Executive
The vendor executives have been very engaged and have been working with my leadership. They have had...
Login or Create an Account to see details.
COO
The newest version of Arcadia Analytics is good. I don’t think that there are any major changes in...
Login or Create an Account to see details.
COO
If Arcadia.io could find a way to implement things a little more quickly, that would be useful....
Login or Create an Account to see details.
COO
I am satisfied with Arcadia.io's training. I think the vendor puts out release notes, and there is a...
Login or Create an Account to see details.
COO
The product does exactly what we bought it for. There are always data validation things to work...
Login or Create an Account to see details.
COO
We really wanted to integrate a lot of data into this product. We are on a solid path to meet our...
Login or Create an Account to see details.
COO
Overall, the platform is very intuitive and easy to use. The one thing that puts me off is that the...
Login or Create an Account to see details.
COO
Based on the new modules, I would give the vendor a high score for delivering new technology. That...
Login or Create an Account to see details.
COO
I think the vendor's support people are really smart and can unpack and follow things. The response...
Login or Create an Account to see details.
COO
If I email the vendor's CEO, I get a response in good time. I don't email the vendor very often, but...
Login or Create an Account to see details.
COO
Driving outcomes is the whole reason that we bought Arcadia.io's platform. We wanted to help drive...
Login or Create an Account to see details.
COO
The ability to do outreach based on our population in value-based contracts is super valuable. A lot...
Login or Create an Account to see details.
COO
The care management module that Arcadia.io created is a real differentiator. Most of the information...
Login or Create an Account to see details.
Manager
This product works as promoted. That is an improvement from last year. The system is very simple, so...
Login or Create an Account to see details.
Manager
Arcadia.io has good support for their website. I think that they have changed their ticket...
Login or Create an Account to see details.
Manager
Arcadia.io has been very supportive during the COVID-19 pandemic. They have offered us some help. We...
Login or Create an Account to see details.
Manager
We are assessing whether or not Arcadia Analytics will be part of our long-term plans. I think that...
Login or Create an Account to see details.
Manager
Contractually speaking, Arcadia.io keeps their promises. But this is not always true on their...
Login or Create an Account to see details.
Manager
Arcadia.io has gotten better at documenting things and providing us with upgrade information. During...
Login or Create an Account to see details.
COO
We looked at other products before deciding to use Arcadia Analytics. The vendor had a very nice...
Login or Create an Account to see details.
COO
I have mixed feelings about the vendor. One executive has been in regular communication with us. We...
Login or Create an Account to see details.
COO
I am grateful to have a direct line to the vendor’s executives. I get a line of support from them...
Login or Create an Account to see details.
COO
My struggle with the vendor’s training is connected to the issue of us having unreliable data that...
Login or Create an Account to see details.
Manager
Arcadia.io avoids charging us for every little thing. Sometimes, I feel like they are giving things...
Login or Create an Account to see details.
Manager
I would like to highlight Arcadia.io's training as well as their implementation and upgrade...
Login or Create an Account to see details.
Manager
Arcadia.io has made significant improvements to their support team over the last few years. We have...
Login or Create an Account to see details.
COO
When it comes to the product working as promoted, there are three parts to the product, and they are...
Login or Create an Account to see details.
COO
The vendor is pretty innovative when it comes to delivering new technology. Bindery is their PDF...
Login or Create an Account to see details.
COO
When it comes to the vendor’s implementation services, the people are all smart and good. They try...
Login or Create an Account to see details.
COO
The vendor doesn’t really have any training. From a knowledge point of view, they are very smart,...
Login or Create an Account to see details.
COO
The way the vendor implemented the system with the training was really interesting. When we...
Login or Create an Account to see details.
CIO
We have a long history with Arcadia.io. Our experience has always been great. In fact, our...
Login or Create an Account to see details.
CIO
One of my goals was having one single source of truth for all data across our entire organization,...
Login or Create an Account to see details.
CIO
Overall, our experience with the vendor has been a commitment to success and a true partnership in...
Login or Create an Account to see details.
CIO
When COVID-19 hit, the vendor was still committed to us. Our senior leadership was concerned about a...
Login or Create an Account to see details.
CIO
The vendor avoids charging for every little thing, but I would qualify that by saying that the...
Login or Create an Account to see details.
CIO
I would highly recommend the system based on my experience with a number of other population health...
Login or Create an Account to see details.
CIO
The vendor needs to improve their implementation skills. They are doing better, but they still need...
Login or Create an Account to see details.
CIO
The vendor has made a lot of improvements in having a standardized rollout upgrade strategy with...
Login or Create an Account to see details.
CIO
A lot of new users have never had a tool like Arcadia Analytics. The vendor has the ability to make...
Login or Create an Account to see details.
CIO
I can reach the vendor’s executives if I need to. They will get involved if needed. They are very...
Login or Create an Account to see details.
VP/Other Executive
I talk to Arcadia’s senior leadership pretty regularly. The leadership members are involved in our...
Login or Create an Account to see details.
COO
The vendor suffered with us a lot on some of the data files we were getting that were problematic. I...
Login or Create an Account to see details.
Manager
The vendor has always been quite strong in software development and technology. Their weaker point...
Login or Create an Account to see details.
Manager
We have a pretty good insight into Arcadia.io's road map. I think the vendor is getting better at...
Login or Create an Account to see details.
Manager
If I was going to pass on something positive to a potential client, I would say that the vendor has...
Login or Create an Account to see details.
COO
The system does not meet our integration and interoperability needs well, and that is different from...
Login or Create an Account to see details.
COO
The vendor is very proactive, but we are currently assessing whether we will be staying with the...
Login or Create an Account to see details.
CEO/President
This solution is fairly easy to use. It interfaces well with all levels or users. The vendor has...
Login or Create an Account to see details.
CEO/President
The vendor has experienced some really rapid growth. When we initially contracted with them, they...
Login or Create an Account to see details.
CEO/President
I have been impressed with Arcadia's leadership. Once a problem has been identified, especially in...
Login or Create an Account to see details.
CEO/President
Arcadia.io is now at the core of data analytics infrastructure, so we anticipate using their...
Login or Create an Account to see details.
CEO/President
The vendor has certainly been more reactive than proactive. We have identified technical issues...
Login or Create an Account to see details.
VP/Other Executive
Arcadia is light-years beyond any other vendor that we saw when we were going through our RFP...
Login or Create an Account to see details.
VP/Other Executive
The implementation was a challenge, and Arcadia acknowledged that and pivoted very quickly. I have...
Login or Create an Account to see details.
VP/Other Executive
The training from Arcadia could be better. The trainers are very knowledgeable and good, but there...
Login or Create an Account to see details.
VP/Other Executive
Arcadia has done a really good job. The process has been a challenge. The EMR companies throughout...
Login or Create an Account to see details.
COO
When it comes to integration, the vendor really has good things that we can use and that we have...
Login or Create an Account to see details.
COO
The upgrades are fine. Some things on the road map seem fundamental to us. The ease of use goes hand...
Login or Create an Account to see details.
COO
We are working on quality metrics and being able to see or understand differentials between what the...
Login or Create an Account to see details.
COO
In terms of ongoing support, we have weekly calls with the vendor. They have a ticketing system. Our...
Login or Create an Account to see details.
COO
We were looking at a certain type of data. The vendor was showing the trend going the wrong way in...
Login or Create an Account to see details.
COO
The executives are very responsive. From a data point of view, we are using the vendor’s data to...
Login or Create an Account to see details.
COO
It is hard to say whether I would buy the solution again. The experience is new for my team, and we...
Login or Create an Account to see details.
COO
The vendor keeps their promises. They make take a while to keep them, but they eventually do. The...
Login or Create an Account to see details.
Director
With Arcadia Analytics, we are pulling more information from the backend. We have to do a fair...
Login or Create an Account to see details.
Director
Our team has been a little frustrated with all of the vendor's turnover. Arcadia.io's teams have a...
Login or Create an Account to see details.
Director
I am not very close to this solution because of my role as a director. But I still use this system's...
Login or Create an Account to see details.
Director
The vendor has been a great partner throughout the year, and they have made sure we have gotten all...
Login or Create an Account to see details.
Director
We work with the vendor on loading our data and claims into the tool so that we can use the software...
Login or Create an Account to see details.
Director
We have seen some really good improvements to the product. Our biggest challenge is patient...
Login or Create an Account to see details.
Director
There are a few things that could be improved on the product. There are some things we have been...
Login or Create an Account to see details.
Director
The vendor has made the ease of use of the system better in the most recent upgrade. The system has...
Login or Create an Account to see details.
Director
We have a dedicated vendor representative that we frequently meet with, and that is just great. That...
Login or Create an Account to see details.
Director
We have some new resources from the vendor. When we talk to them about claims data and loading...
Login or Create an Account to see details.
Director
When we need vendor executive involvement, we are able to get it, but we haven’t needed it a whole...
Login or Create an Account to see details.
Director
Before we got the attribution piece nailed down, we were really on the verge of determining whether...
Login or Create an Account to see details.
Director
We get our money’s worth from the system. We are starting to get more of our money’s worth as the...
Login or Create an Account to see details.
Featured Reports
Preferences
Related Blogs
The Importance of Alignment in Value-Based Reimbursement
Population Health: Chasing Outcome Alignment
What Makes a Successful Population Health Vendor in 2018?
How Population Health Bucks the Consolidation Trend
Population Health: Start with Teams Not Tools