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Access info about Automated Dispensing Cabinets on your dashboard or bookmark under

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ARxIUM MedSelect Cabinets Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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jackson.tate@klasresearch.com

801-734-6503

 
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User Commentary

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Manager

The ARxIUM MedSelect Cabinets are part of our long-term plans. They aren't very cheap, so we don't...

Apr 2021
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Manager

We don't really have anything to be charged for from ARxIUM because we have the service option....

Apr 2021
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Manager

We haven't necessarily needed any training from ARxIUM for a couple of years. When we got training...

Apr 2021
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Manager

ARxIUM should be doing upgrades every so often, but we haven't gotten any. We have only had one...

Apr 2021
(0)
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Manager

We have been changing a little bit, and we have had to make changes that probably haven't been the...

Apr 2021
(0)
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Manager

The quality of ARxIUM's support is pretty good. Sometimes, there is a problem with return phone...

Apr 2021
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Manager

I would look at the other cabinets in the market before I made another purchase. My decision would...

Apr 2021
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Manager

We aren't fully in line with the functionalities of the ARxIUM MedSelect Cabinets. There are certain...

Apr 2021
(0)
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Analyst/Coordinator

For the most part, the ARxIUM MedSelect Cabinets are durable. We have our occasional issues, but...

Apr 2021
(0)
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Analyst/Coordinator

ARxIUM is pretty satisfactory across the board. They don’t have a high turnover. We have been with...

Apr 2021
(0)
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Manager

I like that with the unit dose and the way the product dispenses controlled medications, users don't...

Apr 2021
(0)
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Manager

When we return something, the system doesn't have a unit involved. A lot of times, I feel like the...

Apr 2021
(0)
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Director

I continue to be pleased with the ARxIUM MedSelect Cabinets and the fact that we continue to use...

Apr 2021
(0)
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Director

I am very pleased with the support we get from ARxIUM. We are in a good place with them. ARxIUM is...

Apr 2021
(0)
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Director

We have access to service techs for the cabinets, but that isn't needed very often. We especially...

Apr 2021
(0)
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Manager

Whenever we implement something new, the vendor is pretty responsive, even more so than they are...

Apr 2021
(0)
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Manager

There are some things that I have suggested to the vendor over the years that they could address....

Apr 2021
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Manager

The vendor charges for every little thing. We have a service contract that we pay a certain amount...

Apr 2021
(0)
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Director

A couple of the people that I have been talking to are still at the organization, and they are...

Apr 2021
(0)
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Director

The system is not perfect, but I have worked with a couple of other systems, and I just find that...

Apr 2021
(0)
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Director

When we have orders, the nurses still have to do an override. The orders are not available in the...

Apr 2021
(0)
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Director

The ARxIUM cabinets get the job done without breaking down. They are reliable and trustworthy.

Oct 2020
(0)
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Director

If we do ask for some service work on the cabinets, ARxIUM provides good service technicians. The...

Oct 2020
(0)
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Analyst/Coordinator

The functionality is pushing us away from ARxIUM. We have many discrepancies. The cabinets just...

Sep 2020
(0)
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Analyst/Coordinator

ARxIUM could improve on a major thing. We are switching products because we have had a lot of...

Sep 2020
(0)
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Analyst/Coordinator

ARxIUM overcharges. I look at the quarterly invoice in detail, and I always find discrepancies. Our...

Sep 2020
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Manager

The initial implementation between the ARxIUM MedSelect Cabinets and our EHR was awesome and perfect....

Jun 2020
(0)
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Manager

The product is great, and the system works well for me. I love it. It is easy to follow up on what...

Jun 2020
(0)
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Manager

The vendor does a great job, but when interfacing, there is a limited number of characters that can...

Jun 2020
(0)
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Manager

The vendor charges for every little thing. They charge for most upgrades. The vendor doesn't support...

Jun 2020
(0)
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Manager

The vendor doesn't ever offer training. When there are things going on, we have to ask what is...

Jun 2020
(0)
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Manager

With the implementation, the communication between the vendor and our EMR vendor should have...

Jun 2020
(0)
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