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athenaCollector Commentary
Filtered view: (Over 75 Physicians)(Independent)

Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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CMIO

I like athenahealth and would choose them again as our top EHR vendor because the solution works...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

athenaCollector is a perfectly great product. There's nothing at all wrong with it. It works really...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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Manager

athenahealth produces a good amount of training materials, like videos and learning management...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Most of athenahealth’s customer base is doing billing and claims as a service. It is billed as a...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

"Road map" is a dirty term at our organization at this point because athenahealth has beautiful,...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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VP/Other Executive

athenaCollector is feeling a little long in the tooth some days, but it is fine. We can still tell...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

athenaCollector definitely utilizes the co-source model, which is where athenahealth manages...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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Director

athenahealth could do better at training. They focus strongly on the clinical area. Their training...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CIO

When an organization uses multiple offerings from athenahealth, there is a consolidation of various...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

athenahealth is always working on future things, and that is nice. They have already implemented...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

There is no additional ongoing training for athenaCollector. With athenahealth, it is hard to get in...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

When we use multiple athenahealth products, we like that everything is integrated and works together...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I definitely haven't heard any negative comments about athenaCollector. athenahealth really tries to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

There is always room for improvement with athenaCollector's functionality. There are certain things...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CMIO

We have seen value come back from athenaCollector in our ability to scale it. When we went live on...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMIO

athenahealth's road map looks good. athenahealth is just starting to use some AI to reduce burdens...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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CMIO

athenaCollector is integrated. The main benefit of using it is that we can use the same system to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We have had some interesting times with athenahealth. At one point, an implementation we did with...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Coming from our previous system many years ago, athenahealth's products are a one-stop shop. We used...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.