Centricity EMR (GE) Comments

 

Featured  Reports

Preferences

   Bookmark

Related Blogs

Current Time Inside Cache Tag Helper: 12/3/2020 12:13:07 AM and Model.EvProductId = 420

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CTO

Functionality and Upgrades

During the COVID-19 crisis, using Centricity EMR has made it easy for us to customize some things in...

Oct 2020
 Helpful

 or  to see details.

CTO

Lessons Learned

Virence Health hosts our environment, so it is pretty good. We have a few hiccups here and there....

Oct 2020
 Helpful

 or  to see details.

CTO

Functionality and Upgrades

My favorite thing about the system is that if I want to completely change our workflow and design...

Oct 2020
 Helpful

 or  to see details.

CEO/President

Future Outlook

Centricity EMR is not part of our long-term plans right now, but it is too soon to tell. We are...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Service and Support

Issues tend to sit for a long time, and the support people will often call after hours and leave...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

If we weren't part of another organization that is looking to get on an enterprise system, we...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The upgrades are complex and often require a heavy hardware lift. We are having to upgrade the...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

We can build functionality ourselves in a lot of cases. We can build a custom form. Where the system...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The patient engagement tools, including the patient portal, are lacking. The vendor has farmed out...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

Whether the product is part of our long-term plans depends on what athena does with the product. We...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

Years ago, the vendor's cloud strategy called Project Northstar was announced, and that project just...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

We can self-upgrade the vendor's products, but it is never as easy as they say it is to do so. We...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Service and Support

The vendor's training is minimized. They record videos. Once we experience any sort of unique...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The vendor sometimes says that the product does things that it can't actually do. The vendor works...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

I want to see the product do more automation around specific workflows. The ability to customize the...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor's executive involvement has gotten better since athena purchased them, but that depends...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Service and Support

A downside to the company's acquisition is that we no longer have access to the Centricity...

Aug 2020
 Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

My advice to others is that the product is a good EMR for an organization that has an in-house IT...

Aug 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

The vendor is difficult to work with. There are outages in the system all the time, and the...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I have worked at my health system for several years, and I still really don't know how to use...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

If Centricity EMR were meeting our needs, we wouldn't be laying down millions of dollars for a new...

Apr 2020
 Helpful

 or  to see details.

CEO/President

Other Observations & Comments

The vendor is working on their road map and moving forward as they figure out how to integrate with...

Dec 2019
 Helpful

 or  to see details.

CEO/President

Other Observations & Comments

The vendor is not proactive at all. They did just change their leadership team. Since the change,...

Dec 2019
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

The system is very customizable. We built a lot of what we needed separate from the vendor. Our...

Dec 2019
 Helpful

 or  to see details.

CEO/President

Future Outlook

The vendor has not given us a concrete plan as far as the future goes. The overall idea is that...

Dec 2019
 Helpful

 or  to see details.

CEO/President

Other Observations & Comments

I wouldn’t say that the vendor keeps promises 100% of the time; sometimes that takes a little work...

Dec 2019
 Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

The solution has a steep learning curve and is pretty difficult to catch on to.

Dec 2019
 Helpful

 or  to see details.

CEO/President

Technology

The vendor has been fairly stagnant for a while in terms of new technology. Their technology is a...

Dec 2019
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF