athenahealth Population Health
Filtered view: All

Subject Expert
Bradley Hunter
Research Director
KLAS Research Director - Bradley Hunter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Future Outlook

We are moving away from the product. The product has room for improvement with regard to the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

athenahealth does really well at documenting care management and patient interactions, reporting on...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

The product is pretty straightforward. We can bring on and train new staff in a pretty short amount...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We meet with athenahealth recurringly because of our relationship, the pricing structure, and the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

athenahealth doesn’t nickel-and-dime us. When we have a new plan, we are not charged a new cost....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

When it comes to driving tangible outcomes, athenahealth is not as strong as we would hope. When we...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The customer service is poor. It is difficult to get ahold of anyone to solve any problems. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We don't see much innovation from athenahealth; the product is stagnant. There also is very little...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

We need athenahealth's solution to integrate with more systems. We will be moving to a new...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

We use athenahealth Population Health for population health only. We don’t use the product's...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

athena is not in a healthy state. They seem like they are focusing too much on population health and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles