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Bradley Hunter
VP VBC and CORE
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Population Health Vendor Overview 2023: Matching Vendor Capabilities to PHM Needs
Population Health Vendor Overview 2023:
Matching Vendor Capabilities to PHM Needs
June 2023
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Director

Loyalty, Product

athena's system is a little clunky and difficult to get into. athena’s technology has been pretty...

Apr 2023
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Director

Relationship

athena's support people are generally responsive when we get to the right person.

Apr 2023
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Director

Relationship, Product

athena's technology people are always finding things that break after the fact.

Apr 2023
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Director

Product

The product’s data aggregation is pretty helpful. It gets used downstream.

Apr 2023
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Director

Loyalty

We are thinking about getting rid of athenahealth Population Health as well as some of our other...

Apr 2023
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CIO

Loyalty, Product

We are an ACO, and athenahealth doesn't have a solution yet for the eCQM reporting that is becoming...

Dec 2022
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CIO

Value

I like the ability to interface with multiple EMRs and various data sources. That is the biggest...

Dec 2022
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VP/Other Executive

Loyalty

We are moving away from the product. The product has room for improvement with regard to the...

Oct 2022
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VP/Other Executive

Culture, Value

athenahealth does really well at documenting care management and patient interactions, reporting on...

Oct 2022
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VP/Other Executive

Operations

The product is pretty straightforward. We can bring on and train new staff in a pretty short amount...

Oct 2022
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VP/Other Executive

Relationship

We meet with athenahealth recurringly because of our relationship, the pricing structure, and the...

Oct 2022
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VP/Other Executive

Value

athenahealth doesn’t nickel-and-dime us. When we have a new plan, we are not charged a new cost....

Oct 2022
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VP/Other Executive

Relationship, Value

When it comes to driving tangible outcomes, athenahealth is not as strong as we would hope. When we...

Oct 2022
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