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The customer service is poor. It is difficult to get ahold of anyone to solve any problems. The...
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We don't see much innovation from athenahealth; the product is stagnant. There also is very little...
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We need athenahealth's solution to integrate with more systems. We will be moving to a new...
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We use athenahealth Population Health for population health only. We don’t use the product's...
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athena is not in a healthy state. They seem like they are focusing too much on population health and...
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We are pretty satisfied with the system. athenahealth delivers what they promise, so the system is...
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We work with one specific organization type, but the coding in the athenahealth system doesn't...
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The integration is really good. We are affiliated with multiple sites and multiple EMRs, so the...
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The product is really good, and it does exactly what the vendor promised. The product's care...
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Some functions require a lot of clicks, and the navigation could be simpler. The product is also a...
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The vendor’s price point is exceptional. The vendor is completely at risk because they only get paid...
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I would like the vendor's implementations better if we could deploy their system in a test...
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The vendor’s customer service and support are exceptional. We have solid relationships and good...
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With another product, athenahealth notifies us about problem areas and other areas that need to be...
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