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Bradley Hunter
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Featured  Report

Population Health Vendor Overview 2021: Matching Vendor Capabilities to PHM Needs
Population Health Vendor Overview 2021:
Matching Vendor Capabilities to PHM Needs
June 2021
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User Commentary

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VP/Other Executive

Future Outlook

We are moving away from the product. The product has room for improvement with regard to the...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

athenahealth does really well at documenting care management and patient interactions, reporting on...

Oct 2022
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VP/Other Executive

Implementation and Training

The product is pretty straightforward. We can bring on and train new staff in a pretty short amount...

Oct 2022
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VP/Other Executive

Relationship

We meet with athenahealth recurringly because of our relationship, the pricing structure, and the...

Oct 2022
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VP/Other Executive

ROI / Cost (care and feeding)

athenahealth doesn’t nickel-and-dime us. When we have a new plan, we are not charged a new cost....

Oct 2022
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VP/Other Executive

Functionality and Upgrades

When it comes to driving tangible outcomes, athenahealth is not as strong as we would hope. When we...

Oct 2022
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(0)
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Director

Service and Support

The customer service is poor. It is difficult to get ahold of anyone to solve any problems. The...

Apr 2022
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Director

Implementation and Training

We don't see much innovation from athenahealth; the product is stagnant. There also is very little...

Apr 2022
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Director

Interfacing and Integration

We need athenahealth's solution to integrate with more systems. We will be moving to a new...

Apr 2022
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CIO

Interfacing and Integration

We use athenahealth Population Health for population health only. We don’t use the product's...

Jan 2022
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CIO

Relationship

athena is not in a healthy state. They seem like they are focusing too much on population health and...

Jan 2022
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