athenahealth Population Health
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Bradley Hunter
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KLAS Research Director - Bradley Hunter
 
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User Commentary

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CIO

We use athenahealth Population Health for population health only. We don’t use the product's...

Jan 2022
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CIO

athena is not in a healthy state. They seem like they are focusing too much on population health and...

Jan 2022
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Director

We are pretty satisfied with the system. athenahealth delivers what they promise, so the system is...

Jul 2021
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Director

We work with one specific organization type, but the coding in the athenahealth system doesn't...

Jul 2021
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VP/Other Executive

The integration is really good. We are affiliated with multiple sites and multiple EMRs, so the...

Jul 2021
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VP/Other Executive

The product is really good, and it does exactly what the vendor promised. The product's care...

Jul 2021
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VP/Other Executive

Some functions require a lot of clicks, and the navigation could be simpler. The product is also a...

Jul 2021
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VP/Other Executive

The vendor’s price point is exceptional. The vendor is completely at risk because they only get paid...

Jul 2021
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VP/Other Executive

I would like the vendor's implementations better if we could deploy their system in a test...

Jul 2021
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VP/Other Executive

The vendor’s customer service and support are exceptional. We have solid relationships and good...

Jul 2021
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VP/Other Executive

With another product, athenahealth notifies us about problem areas and other areas that need to be...

Jul 2021
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VP/Other Executive

I know athena tried to transform the product, but the foundation of it just doesn't serve. It was...

May 2021
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Director

The vendor has a library of training videos that we can watch. That works well for people who learn...

Feb 2021
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Director

We use the system for our ACO. It is a very good quality solution. The pieces of the system are...

Feb 2021
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Director

It feels like the vendor outsources their helpline. Recently, things have gotten worse. I think...

Feb 2021
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Director

The vendor's executives are involved, but I am reluctant to take things to their level every time...

Feb 2021
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