athenahealth Population Health
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Bradley Hunter
VP VBC and CORE
KLAS VP VBC and CORE - Bradley Hunter
 
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User Commentary

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CIO

Functionality and Upgrades

We are an ACO, and athenahealth doesn't have a solution yet for the eCQM reporting that is becoming...

Dec 2022
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(0)
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CIO

Interfacing and Integration

I like the ability to interface with multiple EMRs and various data sources. That is the biggest...

Dec 2022
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VP/Other Executive

Future Outlook

We are moving away from the product. The product has room for improvement with regard to the...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

athenahealth does really well at documenting care management and patient interactions, reporting on...

Oct 2022
||
(0)
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VP/Other Executive

Implementation and Training

The product is pretty straightforward. We can bring on and train new staff in a pretty short amount...

Oct 2022
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(0)
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VP/Other Executive

Relationship

We meet with athenahealth recurringly because of our relationship, the pricing structure, and the...

Oct 2022
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VP/Other Executive

ROI / Cost

athenahealth doesn’t nickel-and-dime us. When we have a new plan, we are not charged a new cost....

Oct 2022
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VP/Other Executive

Functionality and Upgrades

When it comes to driving tangible outcomes, athenahealth is not as strong as we would hope. When we...

Oct 2022
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Director

Service and Support

The customer service is poor. It is difficult to get ahold of anyone to solve any problems. The...

Apr 2022
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Director

Implementation and Training

We don't see much innovation from athenahealth; the product is stagnant. There also is very little...

Apr 2022
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(0)
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Director

Interfacing and Integration

We need athenahealth's solution to integrate with more systems. We will be moving to a new...

Apr 2022
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