Atos Clinical Optimization
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Trent Davis
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KLAS Research Director - Trent Davis
 
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User Commentary

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Manager

In terms of cost, the firm has a good system for credits. We can purchase things and use the credits...

Mar 2022
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Manager

Atos knows our software pretty well, and their staff members are good. The firm has been very open...

Mar 2022
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Manager

Sometimes if the module doesn’t work because there is a little break, we are able to reach out to...

Mar 2022
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Manager

We have always approached Atos for optimization opportunities rather than them approaching us. For...

Mar 2022
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Manager

We are not necessarily achieving outcomes, but that is because people would prefer in-person or...

Mar 2022
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Manager

Maybe the firm could improve their strategic ability if they had a community board. For example,...

Mar 2022
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CIO

The work that Atos provides is expensive. They have adoption coaches as part of their value...

Mar 2022
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CIO

Thanks to Atos, our team felt prepared. We liked that we could get what we needed and that the...

Mar 2022
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CIO

One key individual from Atos worked with us on-site. At one point, we were behind in our project,...

Mar 2022
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CIO

Some of the Atos staff members are a good fit. They understand the hospital workflow, and they are...

Mar 2022
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CIO

Atos has a good tool, and they have good analytics around their tool. However, the tool is really...

Mar 2022
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CIO

When Atos was preparing for our project, they probably underestimated our level of comfort with our...

Mar 2022
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Manager

The firm's executive involvement is perfect; the executives are very engaged. They have the same...

Jan 2022
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Manager

We had a project to do a few years ago that we couldn’t easily do ourselves, so we engaged Atos....

Jan 2022
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Manager

Atos is not in the business to nickel-and-dime us. We have changed direction on the scope or made...

Jan 2022
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Manager

I think Atos’ help desk could be a little more robust. The number of people seems to be pretty...

Jan 2022
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Director

The firm has been helpful to us because they have allowed us to make sure that people are educated...

Jan 2022
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Director

The firm didn’t underperform. They met our expectations and didn’t disappoint. When we met with the...

Jan 2022
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Director

I would tell others that using Atos worked very well for us. They provided a user-friendly platform...

Jan 2022
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Director

A lot of our work with the firm was remote. That was really beneficial during the pandemic. The...

Dec 2021
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Director

We would never have been able to accomplish what we did without Atos. If we didn't have Atos, then...

Dec 2021
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Director

Atos was great at helping us fix things when we made mistakes, and they didn't nickel-and-dime us to...

Dec 2021
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Analyst/Coordinator

One of Atos' biggest strengths is their responsiveness. If there is an issue, I can shoot an email...

Dec 2021
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Analyst/Coordinator

In terms of any limitations or recommendations for improvement for Atos, their actual software...

Dec 2021
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Analyst/Coordinator

We have run into challenges with dashboards and reporting in Atos' system with our clinics. The...

Dec 2021
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Analyst/Coordinator

If we need a new report, Atos is super responsive. They have built new reports for us in a short...

Dec 2021
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Analyst/Coordinator

At the price we are paying right now, I would buy from Atos again, but at the price we were paying...

Dec 2021
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Analyst/Coordinator

The Atos software platform could use updates and become more efficient. To exceed my expectations,...

Dec 2021
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Analyst/Coordinator

We have an account manager from Atos who is extremely involved, and we have a manager that is...

Dec 2021
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Analyst/Coordinator

One outcome we had hoped to achieve with Atos that we haven’t seen yet is being able to flex to a...

Dec 2021
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Analyst/Coordinator

If we were starting from the beginning with Atos, there may be greater value in other systems. Now...

Dec 2021
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Atos is extremely responsive and flexible. They are willing to enhance their product based on our...

Nov 2021
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We have gone through some staffing changes with Atos. They are getting a good handle on the changes,...

Nov 2021
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Physician

Often, it is very tough to get IT companies to give specifics about their successes with other...

Oct 2021
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Physician

Atos lets us drive the bus, and they help as a navigator in areas where they have been out there on...

Oct 2021
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Physician

Our goals are one and the same. We are focused on the success of the project, the project outcomes,...

Oct 2021
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Physician

I am very impressed with Atos. They have a unique focus in the IT industry. I have worked with the...

Oct 2021
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Physician

Atos is somewhat unique in the IT industry because they listen very deeply to our needs. Atos makes...

Oct 2021
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Physician

Atos is prompt and on time. They don’t overpromise or underdeliver. Atos manages our applications...

Oct 2021
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