interWORKS PACS Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 8:11:03 AM and Model.EvProductId = 2200

Commentary Summary

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User Commentary

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CMIO

Functionality and Upgrades

In terms of interWORKS PACS' ease of use, the workflow is just not good. interWORKS PACS has limited...

Nov 2019
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CMIO

Interfacing and Integration

interWORKS PACS' integration across the spectrum is not very good when compared to the systems from...

Nov 2019
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Director

Service and Support

Overall, interWORKS PACS is a very good system. We have had issues through the years, but Avreo has...

Apr 2018
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Director

Interfacing and Integration

I wish that interWORKS PACS were more interoperable. We would really like to integrate it with our...

Apr 2018
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Director

Service and Support

There are things that we requested several years ago that we are still waiting for. There are some...

Apr 2018
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Director

Service and Support

We have a few people from Avreo that we work with who are excellent. We talk with our salesperson if...

Apr 2018
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Director

Functionality and Upgrades

The best things that I can say about interWORKS PACS is that it takes whatever garbage data we throw...

Apr 2018
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Director

Functionality and Upgrades

We really couldn't be happier with interWORKS PACS. It has worked so well for us over the years, and...

Apr 2018
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Manager

Functionality and Upgrades

interWORKS PACS is fairly simple and easy to use. It is easy to train our people to use its...

Apr 2018
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Manager

Functionality and Upgrades

I would like Avreo to add functionality for scanning into unlinked exams, which would be better for...

Apr 2018
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Manager

Service and Support

Avreo's support is great. We don't have any issues with the support people. They always respond...

Apr 2018
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Manager

Relationship

I don't feel nickel-and-dimed, but I feel like Avreo charges a lot. They work pretty well with us...

Apr 2018
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Manager

Service and Support

Avreo is receptive to suggestions on their product and makes changes.

Apr 2018
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Manager

Service and Support

Avreo hasn't ever promised anything that they haven't delivered.

Apr 2018
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Manager

Service and Support

The support is okay. I don’t like the ticketing system very much, and I don't like how I can't call...

Apr 2018
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Manager

Functionality and Upgrades

interWORKS PACS is the best system we have ever had for our workflow.

Apr 2018
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Director

Functionality and Upgrades

The best thing about interWORKS PACS is the stability of the system. It always works for us and...

Feb 2018
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Director

Service and Support

Avreo's support people are knowledgeable about the solution and can address our needs quickly.

Feb 2018
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Manager

Technology

interWORKS PACS is user friendly. The application makes things easy to manipulate. Searching for...

Jan 2018
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Manager

Interfacing and Integration

interWORKS PACS is not compatible with Apple products. We don’t use a lot of Apple products, but...

Jan 2018
 Helpful

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Manager

Service and Support

Avreo’s technical support is very prompt. When we contact them, they call us back. They work to try...

Jan 2018
 Helpful

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Manager

Service and Support

We have had a lot of issues with interWORKS PACS lately. We don’t know the exact problem, but the...

Jan 2018
 Helpful

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Manager

Functionality and Upgrades

We are able to keep things in one system with interWORKS PACS. The images are acquired in the...

Jan 2018
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Manager

Functionality and Upgrades

Setting up usernames and passwords for new employees is very easy in interWORKS PACS. I have been...

Jan 2018
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Manager

Functionality and Upgrades

We have issues with hanging protocols in mammography in interWORKS PACS. One of the radiologists has...

Jan 2018
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Director

Service and Support

We have had problems with interWORKS PACS in the past, but everything has been going well lately. We...

Oct 2017
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Director

Service and Support

interWORKS PACS has crashed twice; once because of ransomware, and once because a server died. We...

Oct 2017
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Director

Service and Support

Avreo has increased their security. They called and told us about hospitals being hit by ransomware,...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

interWORKS PACS is a very good system. It is easy to use, and my radiologist is happy with it. That...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

interWORKS PACS does not support video for things like echo studies. We are going to add MR...

Oct 2017
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