Alaris Pre and Post Remediation (LVP, PCA, Syringe) Commentary
Filtered view: (Traditional)
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
BD’s service and availability are very good. Our BD representative is responsive, and they provide...
Login or Create an Account to see details.
Operations
BD offers on-site training and assistance over the phone. We will routinely set up calls and go over...
Login or Create an Account to see details.
Loyalty, Product
We are considering getting the updated version of the Alaris Pre and Post Remediation pumps or going...
Login or Create an Account to see details.
Product
With the Alaris Pre and Post Remediation pump, there might be one set of units that is not in the...
Login or Create an Account to see details.
Product
We are not successful yet with integration with the Alaris Pre and Post Remediation pumps, but we...
Login or Create an Account to see details.
Product
I like the Alaris Pre and Post Remediation pump’s editor software better than any other pump...
Login or Create an Account to see details.
Relationship
When I have to send clinical questions, the folks at BD are very responsive. We also have a...
Login or Create an Account to see details.
Product
With the Alaris Pre and Post Remediation pump, we haven't done the remediation yet. In the past, the...
Login or Create an Account to see details.
Loyalty
When we first bought the system, we thought it could do an epidural, but it doesn't. So, we had to...
Login or Create an Account to see details.
Product
I like being able to work with the server and look at reports and see what is going on with the...
Login or Create an Account to see details.
Relationship
I can put in a support ticket for the Alaris Pre and Post Remediation pump, but it is somewhat of a...
Login or Create an Account to see details.
Relationship
BD sets up the pumps if we are doing a new install, and they are efficient when they come on-site....
Login or Create an Account to see details.
Product
I would love to get onto the BD pump integration piece with the EHR. That would help nurses and...
Login or Create an Account to see details.
Relationship
BD is good at working through challenges to figure out a good solution by reconfiguring things on...
Login or Create an Account to see details.
Operations
We were promised a go-live and were expecting the pumps to be given at a certain point, but we...
Login or Create an Account to see details.
Product
We would like to see the customizability of alerts. I think that that would go a long way. We have...
Login or Create an Account to see details.
Relationship
BD could be more proactive by reaching out to the end users to find out what potential enhancements...
Login or Create an Account to see details.
Product
The syringe pumps from BD are not able to be used for enteral feeds, and I know that other syringe...
Login or Create an Account to see details.
Product
From the pharmacy's perspective, I would say customizability of the drug library and ease of use are...
Login or Create an Account to see details.
Product
There is uptake on knowledge and whatnot for this solution, but for me, the software updates we send...
Login or Create an Account to see details.
Operations
The trouble we had with training was probably on our end. For example, I was just thrown into the...
Login or Create an Account to see details.
Relationship
The lack of support and vendor engagement knocks the vendor's score down for me. BD did a very poor...
Login or Create an Account to see details.
Operations
We have been without a representative for a long time, so there has been no offer to come in and...
Login or Create an Account to see details.
Product, Value
This solution has been a good investment, and the pumps have been good for us. In reality, the end...
Login or Create an Account to see details.
Loyalty, Value
BD supports interoperability with our EHR, but the version that we have right now is not compatible,...
Login or Create an Account to see details.
Loyalty, Relationship
We are extremely dissatisfied with BD's lack of response to us. It is kind of a slap in the face. We...
Login or Create an Account to see details.
Relationship, Product
This solution is not the greatest technology on the market. BD’s reports are somewhat hard to read...
Login or Create an Account to see details.
Culture, Loyalty, Value
Obviously, we have to pay for BD’s disposables, like their tubing, but every little upgrade that we...
Login or Create an Account to see details.
Relationship, Product
Upgrades are definitely part of the issue with the Alaris pumps. Before the remediation, we didn't...
Login or Create an Account to see details.
Loyalty
BD rates at the top of the scale for supporting our integration goals. Now that we have moved to a...
Login or Create an Account to see details.
Loyalty, Product
The hardest part with the Alaris pumps is that the old-school nurses sometimes forget to raise and...
Login or Create an Account to see details.
Relationship
BD is very responsive. Requests go through the same help people as requests about the Pyxis platform...
Login or Create an Account to see details.
Product
The Alaris pumps are very flexible with their interoperability, and they work very well. The pumps...
Login or Create an Account to see details.
Product, Value
BD rates between the middle and the top of the scale for driving tangible outcomes. They could do...
Login or Create an Account to see details.
Relationship
I have worked with people on all different levels of BD. They all have ways to make things happen,...
Login or Create an Account to see details.
Product
We can do the integration with the Alaris pumps and our EHR, but there is so much workload on our...
Login or Create an Account to see details.
Relationship, Product
Although end-tidal pumps are the industry standard for monitoring respiratory depression, there is...
Login or Create an Account to see details.
Relationship, Operations
We haven't had any issues in terms of BD keeping all of their promises. Also, BD's support service...
Login or Create an Account to see details.
Product
Our overall experience with the Alaris pumps has been good. Our pump libraries are managed by our...
Login or Create an Account to see details.
Loyalty, Product
The Alaris pumps' ability to support our integration goals is just under the top of the scale. We...
Login or Create an Account to see details.
Culture, Relationship
BD does not keep their promises. The recall issue that they had several years ago took forever and a...
Login or Create an Account to see details.
Loyalty
When BD came in, they weren't the number-one group that was selected. The decision was made behind...
Login or Create an Account to see details.
Operations
I don't think BD's quality is very good. The training is horrible. We basically did the training...
Login or Create an Account to see details.
Culture, Value
I think BD's charges are outrageous. We are billed for every little thing that happens. They have...
Login or Create an Account to see details.
Relationship
I don't think BD keeps their promises all the time. They try, but they don’t always deliver. It also...
Login or Create an Account to see details.
Operations, Product
I would recommend BD. There is no perfect pump out there, and the assertion that there is a perfect...
Login or Create an Account to see details.
Loyalty, Product
We are not integrated with the Alaris pump yet, but it is supported. That is a choice that we make,...
Login or Create an Account to see details.
Culture, Value
BD’s pricing is fair. It is not super great but not super bad. We paid them money, and we got stuff....
Login or Create an Account to see details.
Loyalty, Product
Some folks think we should stay with the current pump platform for a variety of reasons, and some...
Login or Create an Account to see details.
Loyalty
There are reasons why we chose the Alaris pump, and some of those reasons haven’t changed when we...
Login or Create an Account to see details.
Product
The alerts that are presented to end users are not phrased well for users to understand how to...
Login or Create an Account to see details.
Loyalty
We are happy with BD's product and service. I'm very happy with the BD team. With every remediation...
Login or Create an Account to see details.
Operations
We really haven't had any issues with the product. When the vendor did the training, I remember them...
Login or Create an Account to see details.
Product
We would like the pumps to offload into the EMR. We would like the pumps to be able to scan into the...
Login or Create an Account to see details.
Relationship, Operations
The vendor came on-site, and we haven't had to pay for any remediation. The vendor's people have...
Login or Create an Account to see details.
Product
One outcome we have had from using Alaris pumps is patient safety. Programming the data set is...
Login or Create an Account to see details.
Product
Updating the Alaris data sets needs coordinated efforts and is not seamless. Also, if BD could do...
Login or Create an Account to see details.
Product
I would love to have some interoperability with the Alaris pumps. When somebody has a question about...
Login or Create an Account to see details.
Product
The Alaris pumps are really hard to learn; they are not terribly easy to use. It took me quite a...
Login or Create an Account to see details.
Relationship, Product
BD’s tech support has been great to me. The Alaris pump is great. I love the Alaris system. It is...
Login or Create an Account to see details.
Product
The pumps work fine. I haven't heard any problems about the pumps not functioning. So the new pumps...
Login or Create an Account to see details.
Value
The vendor tries to charge us for everything. Some other companies don't charge as much as BD...
Login or Create an Account to see details.
Loyalty, Product
I have to put the drug library on two servers. The new pumps have to be in the new servers, and the...
Login or Create an Account to see details.
Value
The majority of the replacement pumps were free. We had to pay for a certain number because some of...
Login or Create an Account to see details.
Operations
The vendor's implementation services used to be better. Also, I haven't seen any good training...
Login or Create an Account to see details.
Relationship, Product
I would share with others about our experience that it is important that all the hospital players in...
Login or Create an Account to see details.
Culture, Relationship, Operations
The vendor doesn't keep me informed on everything. They don't tell me in advance about things such...
Login or Create an Account to see details.
Loyalty
In the remediation process, we had all the pumps delivered to a central location to be serviced for...
Login or Create an Account to see details.
Product
The product is a tough machine. Nurses can be kind of tough on things, and it runs fine. Everything...
Login or Create an Account to see details.
Loyalty, Product, Value
There is a market available for morphine PCA. It has generally an 18-month or longer expiration...
Login or Create an Account to see details.
Relationship, Operations, Value
I am highly satisfied with receiving my money’s worth, especially with the remediation and getting...
Login or Create an Account to see details.
Relationship, Product
I would like to see BD work on accomplishing some things with automation without so many clicks. A...
Login or Create an Account to see details.
Relationship
There is always an opportunity to continue to better meet the needs of end users. We have seen...
Login or Create an Account to see details.
Product
In general, I’m satisfied with the quality of the hardware and software in terms of achieving the...
Login or Create an Account to see details.
Operations
With recent upgrades, the training has involved a train-the-trainer method. There have been...
Login or Create an Account to see details.
Loyalty
We are looking at replacing the Alaris pumps because they are at their end-of-life expectancy, and...
Login or Create an Account to see details.
Relationship
BD puts their efforts into interoperability, and their support is great.
Login or Create an Account to see details.
Product
The Alaris pump lacks a lot of functionalities that we find in pretty much every other device on the...
Login or Create an Account to see details.
Value
Alaris' different remediation projects have gotten to be tiresome. All of their previous...
Login or Create an Account to see details.
Product
There is still no touch screen. The Alaris pumps still have a lot of the same limitations that they...
Login or Create an Account to see details.
Loyalty
It has been frustrating to work with the Alaris pump. I wish there were another pump vendor that we...
Login or Create an Account to see details.
Loyalty
We considered moving away from the Alaris because of an FDA mandate, but we ended up staying with BD....
Login or Create an Account to see details.
Loyalty
We decided to continue using the Alaris for our large-volume pumps. The largest driver for why we...
Login or Create an Account to see details.
Loyalty, Product
BD put a hold on the conversion to the new pumps. For the longest time, there were no updates as to...
Login or Create an Account to see details.
Operations
There have been quite a few issues with the overall quality of the Alaris pump. I am just beyond...
Login or Create an Account to see details.
Loyalty
Our Alaris upgrade has been paused. I actually have not seen any plans from BD about restarting the...
Login or Create an Account to see details.
Loyalty, Product
We paused our interoperability because it wasn't functioning well enough. Interoperability is one...
Login or Create an Account to see details.
Product
I have only used two vendors. The pumps that we were on previously weren't as user friendly as the...
Login or Create an Account to see details.
Relationship, Product
Our Alaris pumps have never broken. There are some gaps in the drug software. With some of its...
Login or Create an Account to see details.
Relationship, Operations
I worked with a BD pharmacy consultant, and they were really good.
Login or Create an Account to see details.
Product
There are some little things in the Alaris pump that are difficult. It only can program in certain...
Login or Create an Account to see details.
Product
We have had errors in the Alaris pumps because there is very specific programming on the nurses'...
Login or Create an Account to see details.
Relationship, Product
I don't have any issues with the Alaris, but on the other hand, I don't completely know all the...
Login or Create an Account to see details.
Culture, Relationship, Operations
BD said when some things would be ready to go, and the time that those things were actually ready to...
Login or Create an Account to see details.
Product
One thing I hear from nurses is that the Alaris pump is really bulky and big, and that is something...
Login or Create an Account to see details.
Product
The reporting capabilities of the Alaris pumps are excellent because they are very customizable. I...
Login or Create an Account to see details.
Product
The only thing I would say that is challenging with the Alaris pumps is that some of the reports are...
Login or Create an Account to see details.
Relationship
I'm very happy with the Alaris pumps. BD's support is very good. I have a data consultant I can...
Login or Create an Account to see details.
Operations
BD has had a number of recalls with plastic and the cleaners we use. BD's implementation and the...
Login or Create an Account to see details.
Culture, Relationship
BD customer support does well when we bring up issues and concerns. The problems are more with the...
Login or Create an Account to see details.
Loyalty, Product
With the way the secondary line connects above the Alaris pump, if a nurse doesn’t unclamp the...
Login or Create an Account to see details.
Product
The Alaris pump is a peristaltic pump, so it is more affected by head height. If I hang a bag at the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
BD had some FDA actions that really halted their ability to innovate for several years, and from...
Login or Create an Account to see details.
Operations
The vendor has some pretty good videos for training.
Login or Create an Account to see details.
Product
In terms of driving outcomes, having this product is definitely better than not having anything. The...
Login or Create an Account to see details.
Relationship
When we were doing the pump remediation with the Alaris pumps, we were supposed to get those pumps...
Login or Create an Account to see details.
Operations
When we were upgrading the whole fleet, we thought it was going to be kind of a mess, but BD...
Login or Create an Account to see details.
Relationship
BD’s service is really good. Anytime they have a big update or anything in the pumps that they think...
Login or Create an Account to see details.
Product
We don't have interoperability, but I don't think that is the Alaris' fault. That is more our fault...
Login or Create an Account to see details.
Operations, Product
The software really allows us to customize it to our needs. All sites can be very different, so it...
Login or Create an Account to see details.
Loyalty, Relationship
We have been satisfied with the remediation process. BD came to the table and made it financially...
Login or Create an Account to see details.
Relationship, Product
The Alaris pumps work very well and have wireless capabilities. We can send over data sets...
Login or Create an Account to see details.
Product
I like the safety checks that the Guardrails software puts into place for the nurses.
Login or Create an Account to see details.
Product
Data set updates are a pain in the Alaris pump. We have to independently check the data-set update,...
Login or Create an Account to see details.
Product, Value
I would not buy the Alaris pumps again because some competitors' pumps have extra capabilities. A...
Login or Create an Account to see details.
Product
There are known programming gaps in the Guardrails software that need to be addressed. A facility...
Login or Create an Account to see details.
Product
BD has a knowledge portal. That is where all of our pharmacy directors go to access compliance...
Login or Create an Account to see details.
Loyalty
As far as the use of the pumps for the nurses is concerned, we like the Alaris pumps. We have had...
Login or Create an Account to see details.
Value
Our clinical engineering team spends a lot of money on Alaris parts. Anything door related is so...
Login or Create an Account to see details.
Relationship
Things are actually going pretty well with the Alaris pumps. Within the last few years, BD has...
Login or Create an Account to see details.
Loyalty
We are pretty close to updating our Alaris pumps. The update is going to depend on whether we stick...
Login or Create an Account to see details.
Relationship, Product
Most of the problems that we have had with the Alaris pumps have been addressed by BD. Years ago, we...
Login or Create an Account to see details.
Product
We haven't done any kind of upgrade with the Alaris pumps in a really long time. We haven't...
Login or Create an Account to see details.
Culture, Value
BD has ways of charging that would lead to charging for every little thing. I don't know whether...
Login or Create an Account to see details.
Operations
To increase my satisfaction with training, BD probably needs a larger presence and needs to make...
Login or Create an Account to see details.
Loyalty, Product
To increase my satisfaction with the functionality, BD could have the barcode show up within the...
Login or Create an Account to see details.
Product
I have been doing this work for a long time, and the Alaris pumps’ strength would be the ability to...
Login or Create an Account to see details.
​
Utilization Filters
Preferences