Government Reimbursement Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Loyalty, Value
With the current products on the market, I would hire BESLER again. We have not been charged...
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Operations
BESLER did supply a service of building, but there wasn't really a strategic element to it. The...
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Relationship, Operations
Honestly, there were some really great people at BESLER and some people who didn't really meet my...
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Relationship
Whether I would recommend BESLER to a peer would really depend on what they were looking for. I...
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Relationship, Services
I like the fact that the firm's service is self-designed, but there are some components missing. To...
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Loyalty
We were trying to have more consistency; that was the biggest reason we looked at BESLER. We were...
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Services
It is hard to figure out how to do certain things in BESLER’s software. For example, if I want to...
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Relationship
I like all the people at BESLER. One individual has worked with us for a long time. They know our...
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Value
BESLER is doing fine. Easy Work Papers is a good software, and the work that the firm did for us was...
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Operations, Services, Value
BESLER has a competitive price point on their Easy Work Papers software. When setting up a new...
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Operations, Services
We needed a more efficient way to prepare the Medicare cost reports since our organization expanded...
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Services
We don't use BESLER in a strategic way. The firm typically updates their software to reflect changes...
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Services, Value
BESLER owns a product that we use for cost report work papers called Easy Work Papers. It is a...
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Loyalty, Relationship, Value
I should put in a plug for BESLER and their services because when we did have to go in and update...
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Services
BESLER could make their software easier to update and change internally. They have been working on...
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Relationship, Value
Since we opened another hospital in our organization, we had to then create a cost report, and...
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Services, Value
I would like to see improvements with more picky things, like formatting and the ability to change...
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Loyalty
I would go with BESLER again because I don't know too many other programs like the firm's, so this...
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Relationship
Anytime we have ever had any issues, BESLER has been very helpful and quick to respond. They produce...
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Relationship, Value
We are a legacy client, so BESLER gave us a great price. We couldn’t hire anybody for that price....
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Operations
BESLER offers a lot of training, and that is nice. There are free webinars and training.
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Operations
During training, some of BESLER’s speakers just prepared something and then read it, and it would...
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Relationship
There was one time when we felt like we had the B-team from BESLER. I wasn’t pleased with the people...
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Relationship
When we ask for something from BESLER, we can see that some of the people want to offer what we...
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Relationship
BESLER’s leaders have met with us when we have wanted them to, so they have gotten involved in the details....
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Relationship, Services, Value
BESLER has a cloud-based environment that we use to produce work papers for our Medicare cost...
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Services
BESLER has BESLER OMNIA, which is just a more sophisticated product. There are things in Easy Work...
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Relationship
We have been very happy with BESLER's product and their assistance. They are great. When they file...
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Relationship
BESLER exceeds our expectations in terms of communication. The key when we are working with outside...
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Relationship
We couldn't be happier with BESLER. We rely on their people as if they were part of our team. That...
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Relationship
BESLER is attentive to details, and they keep us informed of where they are at. That allows us to...
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Relationship
We continue to work with BESLER because they have a lot of knowledge and because we can tell them...
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Relationship, Services, Value
BESLER hasn't necessarily strategically improved results for us, but they have allowed us to get...
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Value
BESLER has kept their prices fairly consistent. That is great. We are essentially just paying for...
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Relationship, Operations
I would recommend BESLER's services to any organization with a couple of caveats, depending on the...
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Relationship
BESLER's customer service people are very timely and responsive. They are quick to answer us when we...
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Relationship, Services
BESLER is consistent. I don't want to overpraise them, but I am happy with them. The firm is great...
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Relationship
The team from BESLER that helps us is empowered to do whatever is necessary to help us get to our...
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Relationship, Value
We work with BESLER. They have a cost-reporting software that we use them for, and that is exactly...
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Relationship
The thing that impresses me the most about BESLER is that their team is very well versed in cost...
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Loyalty, Relationship, Services
BESLER has some other products that they have tried to get us onto, but we haven't gone down that...
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Services
The firm has a great connection when it comes to translating their cost report to our unique...
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Relationship
BESLER always holds their customers' hands at first, but they expect their customers to be a little...
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Services, Value
BESLER does transfer DRG. For Medicare, when a patient comes into the hospital, they pay on a DRG,...
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Relationship
The firm is very prompt in answering questions. I like that they offer services and then let us...
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