Government Reimbursement Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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VP/Other Executive

Relationship

BESLER does the job that they were hired to do, and they are pretty reliable. They have been doing...

May 2025
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Director

Value

The amount I pay BESLER for my software license agreement for Easy Work Papers is pretty immaterial....

Apr 2025
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Director

Loyalty, Value

We will probably terminate the agreement with BESLER. We have outsourced our preparation for cost...

Apr 2025
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Director

Relationship

I have had a good working relationship with BESLER, and that even includes all the people all the...

Apr 2025
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VP/Other Executive

Operations, Services

In BESLER’s area of expertise, I defer to them. The service is really about the model and how to get...

Feb 2025
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VP/Other Executive

Relationship, Services

BESLER’s senior team members come with their own expertise, and they are given a lot of leeway on...

Feb 2025
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VP/Other Executive

Operations, Services, Value

Every year, it is a pleasure to work with BESLER. This year, we might need them the least we have...

Feb 2025
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VP/Other Executive

Value

Things have been great with BESLER, and our efficiency in the cost-report season has improved every...

Feb 2025
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VP/Other Executive

Loyalty, Value

I would recommend this service to anyone. If I ever hear someone asking for it, I recommend BESLER....

Feb 2025
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VP/Other Executive

Services

When we set out to build a new cost report or when we have new schedules, there is no task that...

Feb 2025
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VP/Other Executive

Relationship, Operations, Services

Our relationship with BESLER continues to be very productive. My team and their team have a good...

Feb 2025
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VP/Other Executive

Value

BESLER has been very good. We were kind of grandfathered in at certain rates, and even though BESLER...

Feb 2025
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VP/Other Executive

Operations, Services, Value

With BESLER, I'm pleasantly surprised every year. Even if nothing changes, things are great. As my...

Feb 2025
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Director

Services

BESLER provided some insights and some advice on ways that we could try to increase charity care or...

Dec 2024
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Director

Relationship

BESLER delivers on their promises. Sometimes we get firms that don't necessarily do that, so when...

Dec 2024
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Director

Operations

For the cost report services that BESLER is doing, we know one way to do it, so they have said we...

Dec 2024
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VP/Other Executive

Loyalty, Value

With the current products on the market, I would hire BESLER again. We have not been charged...

Nov 2024
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VP/Other Executive

Operations

BESLER did supply a service of building, but there wasn't really a strategic element to it. The...

Nov 2024
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VP/Other Executive

Relationship, Operations

Honestly, there were some really great people at BESLER and some people who didn't really meet my...

Nov 2024
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VP/Other Executive

Relationship

Whether I would recommend BESLER to a peer would really depend on what they were looking for. I...

Nov 2024
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VP/Other Executive

Relationship, Services

I like the fact that the firm's service is self-designed, but there are some components missing. To...

Nov 2024
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VP/Other Executive

Loyalty

We were trying to have more consistency; that was the biggest reason we looked at BESLER. We were...

Nov 2024
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Manager

Services

It is hard to figure out how to do certain things in BESLER’s software. For example, if I want to...

Oct 2024
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Manager

Relationship

I like all the people at BESLER. One individual has worked with us for a long time. They know our...

Oct 2024
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Manager

Value

BESLER is doing fine. Easy Work Papers is a good software, and the work that the firm did for us was...

Oct 2024
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Director

Operations, Services, Value

BESLER has a competitive price point on their Easy Work Papers software. When setting up a new...

Oct 2024
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Director

Operations, Services

We needed a more efficient way to prepare the Medicare cost reports since our organization expanded...

Oct 2024
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Director

Services

We don't use BESLER in a strategic way. The firm typically updates their software to reflect changes...

Aug 2024
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Director

Services, Value

BESLER owns a product that we use for cost report work papers called Easy Work Papers. It is a...

Aug 2024
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Director

Loyalty, Relationship, Value

I should put in a plug for BESLER and their services because when we did have to go in and update...

Aug 2024
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Manager

Services

BESLER could make their software easier to update and change internally. They have been working on...

Jun 2024
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Manager

Relationship, Value

Since we opened another hospital in our organization, we had to then create a cost report, and...

Jun 2024
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Manager

Services, Value

I would like to see improvements with more picky things, like formatting and the ability to change...

Jun 2024
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Manager

Loyalty

I would go with BESLER again because I don't know too many other programs like the firm's, so this...

Jun 2024
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Manager

Relationship

Anytime we have ever had any issues, BESLER has been very helpful and quick to respond. They produce...

Jun 2024
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Director

Relationship, Value

We are a legacy client, so BESLER gave us a great price. We couldn’t hire anybody for that price....

May 2024
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Director

Operations

BESLER offers a lot of training, and that is nice. There are free webinars and training.

May 2024
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Director

Operations

During training, some of BESLER’s speakers just prepared something and then read it, and it would...

May 2024
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Director

Relationship

There was one time when we felt like we had the B-team from BESLER. I wasn’t pleased with the people...

May 2024
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Director

Relationship

When we ask for something from BESLER, we can see that some of the people want to offer what we...

May 2024
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Director

Relationship

BESLER’s leaders have met with us when we have wanted them to, so they have gotten involved in the details....

May 2024
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