Government Reimbursement Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

Relationship, Relationship

We couldn't be happier with BESLER. We rely on their people as if they were part of our team. That...

Jan 2024
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VP/Other Executive

Relationship, Relationship

BESLER is attentive to details, and they keep us informed of where they are at. That allows us to...

Jan 2024
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VP/Other Executive

Relationship, Relationship

We continue to work with BESLER because they have a lot of knowledge and because we can tell them...

Jan 2024
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VP/Other Executive

Relationship, Relationship, Services, Services, Value, Value

BESLER hasn't necessarily strategically improved results for us, but they have allowed us to get...

Jan 2024
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VP/Other Executive

Value, Value

BESLER has kept their prices fairly consistent. That is great. We are essentially just paying for...

Jan 2024
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VP/Other Executive

Relationship, Relationship, Operations, Operations

I would recommend BESLER's services to any organization with a couple of caveats, depending on the...

Jan 2024
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VP/Other Executive

Relationship, Relationship

BESLER's customer service people are very timely and responsive. They are quick to answer us when we...

Jan 2024
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VP/Other Executive

Relationship, Relationship, Services, Services

BESLER is consistent. I don't want to overpraise them, but I am happy with them. The firm is great...

Jan 2024
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VP/Other Executive

Relationship, Relationship

The team from BESLER that helps us is empowered to do whatever is necessary to help us get to our...

Jan 2024
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VP/Other Executive

Relationship, Relationship, Value, Value

We work with BESLER. They have a cost-reporting software that we use them for, and that is exactly...

Jan 2024
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VP/Other Executive

Relationship, Relationship

The thing that impresses me the most about BESLER is that their team is very well versed in cost...

Jan 2024
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VP/Other Executive

Loyalty, Relationship, Relationship, Services, Services

BESLER has some other products that they have tried to get us onto, but we haven't gone down that...

Jan 2024
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VP/Other Executive

Services

The firm has a great connection when it comes to translating their cost report to our unique...

Jan 2024
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VP/Other Executive

Relationship, Relationship

BESLER always holds their customers' hands at first, but they expect their customers to be a little...

Jan 2024
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VP/Other Executive

Services, Services, Value, Value

BESLER does transfer DRG. For Medicare, when a patient comes into the hospital, they pay on a DRG,...

Dec 2023
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Director

Relationship

The firm is very prompt in answering questions. I like that they offer services and then let us...

Dec 2023
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Manager

Relationship, Relationship, Relationship, Value, Value, Value

BESLER provides us with a tool called Easy Work Papers, which we use to file our Medicare cost...

Oct 2023
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Manager

Relationship, Relationship, Relationship

While BESLER could make the work papers and documentation easier because they use formulas that are...

Oct 2023
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Manager

Services, Services, Services

There are products out there that are easier to use than BESLER's product. I don’t want BESLER to...

Oct 2023
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Director

Relationship, Relationship, Services, Services, Value, Value

We have purchased cloud-based software from BESLER that allows us to complete a lot of our cost...

Sep 2023
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VP/Other Executive

Relationship, Relationship

BESLER consistently exceeds my expectations. The firm exceeds my expectations even more now because...

Aug 2023
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VP/Other Executive

Value, Value

BESLER absolutely avoids charging me for every little thing. If I have a question or need some...

Aug 2023
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VP/Other Executive

Relationship, Relationship

BESLER is very approachable. If I have any questions, a few of BESLER’s staff members work as a team...

Aug 2023
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Manager

Relationship, Relationship, Relationship

If I were recommending BESLER to a peer, I would say that they do a great job working with us to...

May 2023
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Manager

Relationship, Relationship, Relationship

We have a great relationship with BESLER. We meet often during the cost report season to keep them...

May 2023
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Manager

Value, Value, Value

If there is ever an additional fee, BESLER is transparent about those fees. We had an additional fee...

May 2023
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Manager

Services

BESLER provides a unique product that is useful for completing something required by the federal...

Apr 2023
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Manager

Relationship, Operations

BESLER has great foresight to have builds ready to go, and they utilize them correctly. For example,...

Apr 2023
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Manager

Relationship

BESLER is warm, receptive, and very timely in their response to any questions or concerns we may...

Apr 2023
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Manager

Relationship

There is a person at BESLER who is always on every call with us. They have the ability and the...

Apr 2023
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VP/Other Executive

Value

Our partnership is contingent upon the effectiveness of the tool that we use. BESLER is always...

Apr 2023
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VP/Other Executive

Value

BESLER is very good at avoiding extra charges. They stick to the contract. There have been no...

Apr 2023
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VP/Other Executive

Relationship

We always meet our timelines for execution. BESLER's attention to detail in correspondence and...

Apr 2023
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VP/Other Executive

Relationship

The firm is very hands on. It almost seems like the firm has teams within teams that can hold their...

Apr 2023
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VP/Other Executive

Relationship

BESLER exceeds our expectations. The firm has subject matter experts. The staff and teams that we...

Apr 2023
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VP/Other Executive

Relationship

We are extremely satisfied with the quality of BESLER’s staff and consultants. The industry and...

Apr 2023
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VP/Other Executive

Value

Our engagement with BESLER isn't necessarily strategic for any sort of improvement in net revenue or...

Apr 2023
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