Government Reimbursement Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Manager

Services

BESLER could make their software easier to update and change internally. They have been working on...

Jun 2024
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Manager

Relationship, Value

Since we opened another hospital in our organization, we had to then create a cost report, and...

Jun 2024
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Manager

Services, Value

I would like to see improvements with more picky things, like formatting and the ability to change...

Jun 2024
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Manager

Loyalty

I would go with BESLER again because I don't know too many other programs like the firm's, so this...

Jun 2024
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Manager

Relationship

Anytime we have ever had any issues, BESLER has been very helpful and quick to respond. They produce...

Jun 2024
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Director

Relationship, Value

We are a legacy client, so BESLER gave us a great price. We couldn’t hire anybody for that price....

May 2024
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Director

Operations

BESLER offers a lot of training, and that is nice. There are free webinars and training.

May 2024
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Director

Operations

During training, some of BESLER’s speakers just prepared something and then read it, and it would...

May 2024
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Director

Relationship

There was one time when we felt like we had the B-team from BESLER. I wasn’t pleased with the people...

May 2024
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Director

Relationship

When we ask for something from BESLER, we can see that some of the people want to offer what we...

May 2024
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Director

Relationship

BESLER’s leaders have met with us when we have wanted them to, so they have gotten involved in the details....

May 2024
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Director

Relationship, Services, Value

BESLER has a cloud-based environment that we use to produce work papers for our Medicare cost...

Apr 2024
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Manager

Services

BESLER has BESLER OMNIA, which is just a more sophisticated product. There are things in Easy Work...

Mar 2024
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Manager

Relationship

We have been very happy with BESLER's product and their assistance. They are great. When they file...

Mar 2024
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Manager

Relationship

BESLER exceeds our expectations in terms of communication. The key when we are working with outside...

Mar 2024
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VP/Other Executive

Relationship

We couldn't be happier with BESLER. We rely on their people as if they were part of our team. That...

Jan 2024
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VP/Other Executive

Relationship

BESLER is attentive to details, and they keep us informed of where they are at. That allows us to...

Jan 2024
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VP/Other Executive

Relationship

We continue to work with BESLER because they have a lot of knowledge and because we can tell them...

Jan 2024
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VP/Other Executive

Relationship, Services, Value

BESLER hasn't necessarily strategically improved results for us, but they have allowed us to get...

Jan 2024
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VP/Other Executive

Value

BESLER has kept their prices fairly consistent. That is great. We are essentially just paying for...

Jan 2024
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VP/Other Executive

Relationship, Operations

I would recommend BESLER's services to any organization with a couple of caveats, depending on the...

Jan 2024
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VP/Other Executive

Relationship

BESLER's customer service people are very timely and responsive. They are quick to answer us when we...

Jan 2024
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VP/Other Executive

Relationship, Services

BESLER is consistent. I don't want to overpraise them, but I am happy with them. The firm is great...

Jan 2024
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VP/Other Executive

Relationship

The team from BESLER that helps us is empowered to do whatever is necessary to help us get to our...

Jan 2024
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VP/Other Executive

Relationship, Value

We work with BESLER. They have a cost-reporting software that we use them for, and that is exactly...

Jan 2024
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VP/Other Executive

Relationship

The thing that impresses me the most about BESLER is that their team is very well versed in cost...

Jan 2024
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VP/Other Executive

Loyalty, Relationship, Services

BESLER has some other products that they have tried to get us onto, but we haven't gone down that...

Jan 2024
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VP/Other Executive

Services

The firm has a great connection when it comes to translating their cost report to our unique...

Jan 2024
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VP/Other Executive

Relationship

BESLER always holds their customers' hands at first, but they expect their customers to be a little...

Jan 2024
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VP/Other Executive

Services, Value

BESLER does transfer DRG. For Medicare, when a patient comes into the hospital, they pay on a DRG,...

Dec 2023
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Director

Relationship

The firm is very prompt in answering questions. I like that they offer services and then let us...

Dec 2023
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Manager

Relationship, Value

BESLER provides us with a tool called Easy Work Papers, which we use to file our Medicare cost...

Oct 2023
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Manager

Relationship

While BESLER could make the work papers and documentation easier because they use formulas that are...

Oct 2023
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Manager

Services

There are products out there that are easier to use than BESLER's product. I don’t want BESLER to...

Oct 2023
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Director

Relationship, Services, Value

We have purchased cloud-based software from BESLER that allows us to complete a lot of our cost...

Sep 2023
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VP/Other Executive

Relationship

BESLER consistently exceeds my expectations. The firm exceeds my expectations even more now because...

Aug 2023
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VP/Other Executive

Value

BESLER absolutely avoids charging me for every little thing. If I have a question or need some...

Aug 2023
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VP/Other Executive

Relationship

BESLER is very approachable. If I have any questions, a few of BESLER’s staff members work as a team...

Aug 2023
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