Government Reimbursement Services
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Manager

Tools and Methodology

BESLER’s Medicare reimbursement product works great. It is intuitive and easy to manage. We are very...

Mar 2022
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Manager

ROI and Cost

There is an annual fee for the software that we use. There is a flat fee for the implementation,...

Mar 2022
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Manager

Other Observations

When we first started using this service, it was owned by a different company. They had different...

Mar 2022
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Manager

Relationship

Jonathan Besler seems like a very nice guy. He seems to be very open and wants to learn about...

Mar 2022
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Manager

Other Observations

We haven't used BESLER's services much recently. We didn't have any face time with BESLER recently...

Mar 2022
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Director

Tools and Methodology

BESLER did a virtual training for us on this tool, and it was excellent. They reached out to us well...

Mar 2022
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Director

Relationship

There is very little that I could give BESLER a demerit on. They are proactive in understanding...

Mar 2022
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Director

Project Results

The software helps us prepare cost reports. We can customize the software to work with the way our...

Mar 2022
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Manager

Project Results

I am hoping to use BESLER for Medicare reimbursement services in the future because I believe BESLER...

Feb 2022
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Manager

Project Results

Sometimes, there should be additional communication between the consulting firm and the client....

Feb 2022
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Director

People and Knowledge

BESLER has made our lives a lot easier. They do a great job. The people on their team that were...

Feb 2022
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VP/Other Executive

ROI and Cost

BESLER definitely avoids charging for every little thing, especially compared to everybody else. The...

Feb 2022
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VP/Other Executive

Project Results

BESLER fell down on the job a few years ago, and I wasn’t satisfied, but since then, they have been...

Feb 2022
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VP/Other Executive

People and Knowledge

The firm gives me a dedicated person, and I usually don’t need anyone higher up. Our contact is very...

Feb 2022
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VP/Other Executive

Project Results

BESLER recognized that we had a lot of work to do before a deadline, and they came up with really...

Feb 2022
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VP/Other Executive

People and Knowledge

The amount of knowledge that our lead from BESLER brings to the table is phenomenal. Our BESLER lead...

Feb 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

Our executive had favorable experiences with BESLER in the past, so they decided to go with BESLER....

Feb 2022
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VP/Other Executive

Project Results

With BESLER, we did a lot of grunt work in the first year in terms of mapping out our general ledger...

Feb 2022
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VP/Other Executive

People and Knowledge

I like that BESLER’s staff is knowledgeable about state and federal government requirements. BESLER...

Feb 2022
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VP/Other Executive

Project Results

BESLER is very good about not only telling us to look out for something but also telling us the...

Feb 2022
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VP/Other Executive

Project Results

BESLER showed us ways to properly report our information so that we could lower our costs. They also...

Feb 2022
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VP/Other Executive

Sales and Contracting

The tiniest criticism I have for BESLER is about the language of the contract. The wording and the...

Feb 2022
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Analyst/Coordinator

Relationship

BESLER had to jump in and help us out with something because of a certain circumstance. There was...

Feb 2022
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Analyst/Coordinator

Relationship

When BESLER sends us a Medicaid item, they usually don't miss very many names of people. Once in a...

Feb 2022
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Analyst/Coordinator

ROI and Cost

BESLER is very fair and good. They come up with a price, and if we don’t like it, we can question...

Feb 2022
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Analyst/Coordinator

Relationship

BESLER is always there when we need them. If we have a problem, we sometimes send emails or call on...

Feb 2022
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Analyst/Coordinator

Relationship

BESLER is good. I talk to the firm's people a lot, and they are very friendly and cooperative. It is...

Feb 2022
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Analyst/Coordinator

Relationship

BESLER gives us an opportunity by asking us whether we want to appeal something, and then we ask...

Feb 2022
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Manager

Future Outlook

Where we have contracts elsewhere, I have been moving over to BESLER little by little where I am...

Feb 2022
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Manager

ROI and Cost

BESLER is pretty good about avoiding nickel-and-diming, and that is helpful from a budget...

Feb 2022
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Manager

Project Results

BESLER is good about working in a crunch. The cost reports are due on a certain day, and if we...

Feb 2022
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Manager

People and Knowledge

I wish I could pick certain BESLER consultants more than others, but if I am not finding the answer...

Feb 2022
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Manager

Other Observations

I don't work with anybody at the executive level within BESLER. We don't have very much involvement...

Feb 2022
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Manager

Project Results

From a liability perspective, the work BESLER does is in a sensitive area, so it's in their best...

Feb 2022
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Manager

Lessons Learned

There are certain contracts with BESLER that I would recommend more than others. I would tell...

Feb 2022
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Director

Project Results

In terms of the timing of the report BESLER provides us, the firm has ended up being close to the...

Feb 2022
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Director

Relationship

We have continued to have the same contact for a while now, even since BESLER acquired the company....

Feb 2022
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Director

Project Results

BESLER exceeds our expectations based on what we have contracted them for. The work is...

Feb 2022
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