Commentary Summary
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User Commentary
Future Outlook
We are baking Biofourmis into our long-term plans because we see their solution as a platform that...
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Interfacing and Integration
Biofourmis Care is integrated directly with our EHR, and we are considering deeper integration.
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Win/Loss - Why they were selected (by current clients)
We wanted a turnkey solution that could be deployed quickly. We wanted a patient-facing tool that...
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Future Outlook
Biofourmis currently has two products, and I want the vendor to start thinking beyond their current...
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Functionality and Upgrades
There are some nuances to the product that we have to train the patient on. Still, Biofourmis Care...
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Relationship
We are continually refining the vendor’s product with the vendor because there is a lot of room for...
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Relationship
There have been some really good case studies and patient stories that the vendor has shared with...
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Future Outlook
We liked the AI model that the vendor built. Visualizing the data is one thing, and actually...
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Relationship
The vendor’s executives are very highly engaged. I practically know everyone from the C-suite down...
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Relationship
Biofourmis has a command center that we can subscribe to where we can have ongoing conversations....
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ROI / Cost
We have seen multiple instances in which the Biofourmis system has proven its worth. We had patients...
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Win/Loss - Why they were selected (by current clients)
When we signed up with Biofourmis, we were looking for a more seamless experience for our patients,...
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Sales and Contracting
Biofourmis probably could have benefited from more marketing or just from a visual-appeal...
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Functionality and Upgrades
The way that Biofourmis' system monitors is the way of the future. Continuous monitoring is a game...
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Relationship
Due to Biofourmis' system, we have fewer negative outcomes now. The product is very appealing, and...
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Implementation and Training
The training from Biofourmis was great. The vendor brought on their team and was here with us. They...
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Relationship
We had a bit of a rocky start. We didn’t always get the things we were supposed to have that were...
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Implementation and Training
Training is the one thing Biofourmis still needs to work on. In the beginning, the trainers blew...
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Interfacing and Integration
Biofourmis Care does not work with our current EHR at all. Biofourmis has made a lot of progress...
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Functionality and Upgrades
We implemented the Biofourmis technology to have an extra layer of protection for patients that are...
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Win/Loss - Why they were selected (by current clients)
We selected Biofourmis because they were willing to tailor their product to the needs of our...
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Lessons Learned
Our ramp-up with Biofourmis Care was slow, but that was because of the nature of our patient...
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Functionality and Upgrades
Some of our patients are really good at using Biofourmis Care and can pick up on things remarkably...
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Technology
Biofourmis sends a lot of their equipment through the mail. Some of the equipment comes in large...
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Service and Support
Biofourmis is good to work with. They have been very, very accessible and helpful in training us....
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Other Observations & Comments
Our integration with Biofourmis could use a lot of improvement. That isn't because of Biofourmis...
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Lessons Learned
Biofourmis doesn't avoid charging us for every little thing. They have an à la carte layering of...
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Functionality and Upgrades
Biofourmis Care provides an extension of services to help monitor our homebound patients. With...
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Future Outlook
The ROI is the biggest issue we have had. We are discussing whether we should get rid of the RPM...
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Functionality and Upgrades
Biofourmis hasn’t really delivered anything new in the last year other than the updates to the platform....
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Interfacing and Integration
Biofourmis does a great job with implementations. The support team is very helpful. Biofourmis does...
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ROI / Cost
With RPM, we expected to decrease our time spent in patients' homes while increasing our ability to...
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Lessons Learned
I would tell others that the platform can be time consuming in the beginning and that they should...
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Win/Loss - Why they were selected (by current clients)
We had demos with other vendors, but we liked Biofourmis' platform more. The cost was also a factor.
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Functionality and Upgrades
Biofourmis has software that helps us use devices and gives us vital signs in real time that we find...
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Win/Loss - Why they were selected (by current clients)
We chose Biofourmis because they had the best device that we knew of that could measure temperature...
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ROI / Cost
The vendor has been really helpful. We use the services pretty extensively, and the vendor doesn't...
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Functionality and Upgrades
The vendor is very engaged with the training. Our patients are very engaged, and the system feels...
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Functionality and Upgrades
We worked on getting more engaged with the patient at the onset of the care journey. The vendor...
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Relationship
The vendor is definitely very engaged with us, and we definitely want to continue the same level of...
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Relationship
We went with Biofourmis because we could scale their system in both the acute care and post–acute...
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Win/Loss - Why they were selected (by current clients)
We went with Biofourmis Care because it is multipurposeful and patient friendly, and from a tech...
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ROI / Cost
I was pleasantly surprised when we signed on with Biofourmis because I was expecting things to be...
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Functionality and Upgrades
I am not an Android tablet person; I am more of an Apple person. But Biofourmis Care is used on...
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Service and Support
The vendor’s support team is extremely responsive whenever we needed anything. Biofourmis has sent...
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Service and Support
The vendor executives have hopped on calls before, and they have graciously worked with us through...
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Relationship
Driving outcomes has been the focus of using Biofourmis Care. We have regular meetings where we...
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Functionality and Upgrades
Biofourmis provides a tablet along with Bluetooth-compatible devices to help monitor a patient...
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