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blockit Commentary
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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Patient Self-Scheduling 2024: An Early Look at Standalone Solutions
Patient Self-Scheduling 2024:
An Early Look at Standalone Solutions
March 2024
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User Commentary

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CEO/President

Operations

There is no staff intervention required when our patients use the blockit product. They can schedule...

Oct 2023
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CEO/President

Relationship

Our issues have been questions about whether the product can do something or request for blockit to...

Oct 2023
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CEO/President

Loyalty, Product, Value

I hate my EMR, so when I implemented the blockit solution, I didn't want to base any big systems on...

Oct 2023
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CEO/President

Operations

blockit is extremely easy to work with. They tend to take the time to understand the actual business...

Oct 2023
||
(0)
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CEO/President

Loyalty, Product

I don't even know all the things that blockit offers or could offer. I only know what I have asked...

Oct 2023
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VP/Other Executive

Product

Blockit is very simple and user friendly. Based on what it is designed to do and what we are using...

Aug 2023
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VP/Other Executive

Relationship

blockit's support is always available. They are always accommodating of various schedules, and they...

Aug 2023
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VP/Other Executive

Product, Value

In the metrics that we have assigned to the system, we have seen increases across the board from our...

Aug 2023
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VP/Other Executive

Operations

Our implementation of Blockit was seamless. The vendor has been with us every step of the way during...

Aug 2023
||
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VP/Other Executive

Relationship

blockit has done everything they said they would. I primarily work with one executive, and they have...

Aug 2023
||
(0)
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Director

Product, Value

What we like about Blockit is that we can give access to end users, and they don't have to have...

Aug 2023
||
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Director

Operations, Product

For others implementing the product, I would tell them that an appointment is not officially on the...

Aug 2023
||
(0)
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VP/Other Executive

Operations

There hasn't really been any ongoing training. The vendor is doing everything from their end.

Aug 2023
||
(0)
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VP/Other Executive

Loyalty

We decided to go with Blockit's system because the experience is seamless and provides us with the...

May 2023
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VP/Other Executive

Product

When we do online scheduling in Blockit, there are so many things people want to filter. A lot of...

May 2023
||
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VP/Other Executive

Relationship, Product

We have had a couple of issues with certain processes and things breaking in Blockit because we did...

May 2023
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VP/Other Executive

Operations

My recommendation for Blockit’s implementation process is to have more transparency and...

May 2023
||
(0)
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VP/Other Executive

Relationship, Operations

I have been doing the same type of work for years, and Blockit is by far the best implementation...

May 2023
||
(0)
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VP/Other Executive

Relationship

Blockit’s support team has always been very prompt in acknowledging our requests, providing...

May 2023
||
(0)
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VP/Other Executive

Relationship, Product, Value

Blockit allows consumers to search across our network and provides a cohesive consumer experience....

May 2023
||
(0)
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VP/Other Executive

Value

Blockit has never charged us for every little thing. When they make improvements to the product,...

May 2023
||
(0)
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VP/Other Executive

Product, Value

By utilizing Blockit, we have been able to integrate into our physicians' EMR calendars and get...

May 2023
||
(0)
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VP/Other Executive

Product, Value

Blockit has partners that do a lot of different things for them, but for the healthcare system that...

May 2023
||
(0)
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VP/Other Executive

Relationship

Blockit is a relatively small company, and we are a massive organization. For us, when there are...

May 2023
||
(0)
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VP/Other Executive

Relationship

The vendor is an extremely responsive organization. We can make a call to even the highest level and...

May 2023
||
(0)
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VP/Other Executive

Loyalty, Relationship

One of the best things about Blockit is that they are a great partner. They are a tech company, so...

May 2023
||
(0)
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VP/Other Executive

Relationship

I feel confident in Blockit’s support, and they can probably provide additional functionalities. We...

May 2023
||
(0)
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VP/Other Executive

Relationship

Blockit keeps their promises. They are very great with following up. Anything slow to action or...

May 2023
||
(0)
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VP/Other Executive

Operations, Product

A lot of things in Blockit's system weren't integrated at the beginning, so we had to do some manual...

May 2023
||
(0)
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VP/Other Executive

Product

Overall, Blockit is amazing. I feel like a third grader could use Blockit on an iPad. I can't speak...

May 2023
||
(0)
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VP/Other Executive

Product

We are having some issues. Some things are missing in Blockit because of technical things, but that...

May 2023
||
(0)
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VP/Other Executive

Value

We have already gotten an ROI from Blockit even though it hasn't been optimized. For instance, we...

May 2023
||
(0)
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VP/Other Executive

Loyalty, Product

The concept that Blockit is hitting on is something that is needed and valuable. Being able to...

May 2023
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(0)
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VP/Other Executive

Product

There are a lot of challenges around execution risk with Blockit. The execution risk is high, and...

May 2023
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VP/Other Executive

Relationship

The support aspect of Blockit is fantastic. There isn't a day where I don't get the support that I...

May 2023
||
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VP/Other Executive

Value

Blockit is a low-cost product, and we have a positive ROI with it. I am comfortable with what the...

May 2023
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(0)
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VP/Other Executive

Product

Using Blockit really depends on how an organization is structured. If the organization is structured...

May 2023
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VP/Other Executive

Relationship

I don't have a good handle on reaching out to Blockit and submitting a ticket; the process is pretty...

May 2023
||
(0)
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VP/Other Executive

Operations

Training with Blockit is a very one-off training. I expected something more regimented or...

May 2023
||
(0)
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VP/Other Executive

Product

The end-user piece of Blockit is good and pretty straightforward. A child could figure it out on an...

May 2023
||
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