Commentary Summary
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User Commentary
Product
We want to be able to choose the products I want to compare in CostCheck because sometimes the...
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Value
Bluesight has really delivered what we asked. They have a nice, mature product, and it complements...
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Product
We like the NDC-recommended switches in CostCheck. Those work, and the solution picks the...
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Product
The dashboard in CostCheck needs to be improved. I haven’t found the algorithm that Bluesight is...
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Product
I would buy CostCheck again, but now that there are so many new solutions in the space, I would have...
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Relationship
I would give Bluesight a rating higher than the top of the scale for proactive service. They are...
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Relationship, Product, Value
Bluesight is very helpful, but we have had some pain points that we have worked through, so I'm not...
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Relationship
We have been providing ideas to Bluesight about improvements that could be made. When we come up...
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Value
Bluesight consistently takes our feedback. In multiple releases, they have made changes to the way...
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Value
CostCheck has seriously saved me hundreds of hours of manual work comparing things. It fills in gaps...
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Relationship
Sometimes with the support from Bluesight it takes them a little bit to get back on a case. Also,...
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Relationship, Product
I would like to see more, customization opportunities in the sense where if I need a report for...
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Relationship, Operations, Product
Sometimes it takes a while to implement certain updates. I am sure they have multiple other...
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Relationship, Operations, Product
CostCheck is very user friendly. In the beginning, Bluesight was very involved in showing us how to...
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Relationship, Product
Bluesight is always trying to update their application. It is nice when they take feedback from...
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Product, Value
The basis of CostCheck is that Bluesight gets a certain percentage of the savings that we obtain...
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Value
The system has been good at driving tangible outcomes in terms of recommending cost savings and...
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Operations
It has been pretty seamless to get the system going, use it, and get customer service. There is not...
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Product
In terms of improving usability, I think some of the reporting, like the historical reporting of...
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Relationship
The strength of our partnership with Bluesight is really high. I encourage our buyers to contact our...
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Culture, Relationship, Value
In terms of expectations, I have nothing to complain about. The vendor's customer service is really...
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Value
We receive our money's worth from the system, but we expect the money we are saving to go down...
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Product
The solution needs better reporting options. There is some room for improvement there, but unless...
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Loyalty, Product
My forecasted overall satisfaction in 12 months is high. The system is really good and easy to use....
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Loyalty, Value
Things are going really well with CostCheck. I oversee two buyers, and they use CostCheck as part of...
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Product
I like the fact that Bluesight has been able to roll out new offerings in CostCheck with the data...
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Product
We have been using CostCheck for a long time now. I don't know whether the vendor is exceeding...
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Relationship
I would like to see Bluesight have more person-to-person availability when issues have to be...
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Value
With CostCheck, I like how easy it is to compare and estimate our savings when it has a recommended...
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Value
Bluesight has given us a good product in CostCheck. They have consistency with the product. They...
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Operations
The implementation was perfect for CostCheck. We didn't have any issues with it. CostCheck is pretty...
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Product
CostCheck is helpful. I don't have experience with anything else. I would buy it again. Also,...
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Value
I think Bluesight had expected us to hit a certain savings number, and we found a lot of our own...
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Loyalty
Bluesight is working on some things with reimbursement. We have not seen those things yet. I think...
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Relationship
Bluesight is pretty responsive when we have questions. We have a pretty good group that we work with....
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Loyalty
We looked at another solution that has some more functionality for our buyers. A procurement piece...
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Culture
Bluesight has different contracting models. One is a subscription model where they don't really...
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Product
CostCheck meets expectations. We have had a couple of hiccups recently. We had a couple of different...
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Culture
The vendor gave us a good estimate, but with a renewal, they wanted something in the contract that...
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Relationship
Bluesight has been very helpful in terms of working with us. They listen to us. We have been asking...
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Loyalty, Relationship
Bluesight's biggest strengths are their research and development teams. The team members have very...
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Relationship
This year, my satisfaction with the vendor's executive involvement went down. The vendor lost an...
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Culture
The vendor is constantly looking for different ways to continue to help us with savings. They add on...
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Culture
The vendor could improve their customer service function, their sales team, and the way they...
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Value
The whole purpose of CostCheck is to save money, so we receive our money's worth. Bluesight has...
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Loyalty
We chose CostCheck for its ease of use, and we were already live with another Bluesight solution, so...
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Loyalty, Operations
Bluesight is always offering additional training. CostCheck is pretty new in and of itself, but I...
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Relationship
Bluesight's customer service is really great. The vendor has regular meetings with us where they...
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Loyalty, Relationship
Bluesight does listen, and they do actually improve their solution based on our input. They...
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Value
Bluesight did charge us for their shortage module. It is questionable whether it is an enhancement...
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Relationship
The Bluesight team is very open to ideas and bringing stuff forward. They have been having...
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Relationship, Operations, Product
When it comes to upgrades, we talk about those with Bluesight beforehand, but sometimes, changes in...
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Value
Bluesight has exceeded our expectations by continuing to provide us with benefit values by finding...
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Loyalty, Relationship
Bluesight is always looking for new ways to improve CostCheck. Usually, Bluesight will come to us...
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Value
We switched to a new buying group and told Bluesight to hold any changes or any recommendations, and...
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Product
The CostCheck system is unique. I don't know whether there is anything I could recommend to make...
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Product, Value
I would like to see less information coming through CostCheck. There is too much information at this...
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Operations
Bluesight’s support is pretty strong. In addition, Bluesight’s initial and ongoing training was...
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Relationship, Value
I am not quite sure that Bluesight cares about my integration goals. They are a company trying to...
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Operations
There is ease of use for end users only after a substantial amount of training. As long as end users...
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Value
CostCheck does work as promoted. There are tangible outcomes in CostCheck. I am receiving my money's...
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Loyalty
We use CostCheck pretty much every day. CostCheck is working out for us. Part of our long-term plan...
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Product, Value
We like that CostCheck detects wholesaler overcharges. We work the overcharges to get the credit and...
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Product
The product definitely has some things that could be tweaked. I would like to see improved reports....
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Relationship
The vendor doesn't always exceed my expectations. Sometimes they get sidetracked, and things take a...
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Relationship, Value
Bluesight has been really receptive to helping us customize and enhance the software. We got a...
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Culture, Relationship
I would like Bluesight to figure out a way to bundle all their services together and give a cost...
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Relationship, Value
We like Bluesight’s flexibility and agility. They can move accounts and do whatever we need them to...
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Loyalty, Relationship, Product
Bluesight’s big focus is customer service, and they consistently exceed our expectations there. The...
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Product
We have been very impressed with what CostCheck does and how it processes things. It is a nice...
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Value
The nice thing about this solution is that if we identify some cost-savings opportunities, we can...
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Relationship
Bluesight is extremely helpful and easy to work with. They are always open to questions. I wish...
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Loyalty, Operations, Value
Before, we had nothing, and what led us to CostCheck was that we had implemented ControlCheck, a...
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Value
We like that we save money with CostCheck. It looks at the catalog cost possibilities to find...
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Operations
The implementation was smooth. It went as expected. Bluesight was knowledgeable and personable. They...
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Loyalty
We chose to go with Bluesight because we were an existing customer. We liked the platform and how...
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Relationship, Product
If I could make a suggestion to Bluesight, I would tell them that we need more flexibility for niche...
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Relationship
CostCheck's user interface is intuitive. I like the contract management functionality a lot. It is a...
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Operations, Value
This is our first time using a software solution to help us with cost savings. Bluesight was the...
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Product, Value
With CostCheck, it is really easy to do price comparisons, and I have been really happy with the...
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Product
There is one improvement Bluesight could make. CostCheck analyzes how compliant we are with our...
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Product
CostCheck's recommended changes are very helpful. I like that I can pull a report to see all of the...
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Product
Things with CostCheck have been working pretty well, and we have definitely found some savings. The...
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Relationship
With Bluesight’s customer support, I can chat with their folks, and they tell me what I need to...
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Culture, Value
I wouldn't say I'm not comfortable with the charges, but Bluesight does charge for a lot of the...
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Relationship
Some of the new features are impressive. Bluesight continues to increase the user interface. The...
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Relationship, Value
Bluesight continues to be innovative in the purchasing optimization analytics space. They have good...
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Relationship
Bluesight's support stands out because of their responsiveness. They are quick to respond and quick...
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Operations
The things that stood out with the implementation of CostCheck were the amount of communication and...
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Relationship, Operations
I think Bluesight was very good in terms of their support for us when we went live, and they have...
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Value
CostCheck allows us to really look at all of the drug expenses. That is a death by a thousand cuts...
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Product
The only thing I don't like about CostCheck is that sometimes it doesn't compare apples to apples....
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Operations, Product
Sometimes when we are trying to go back and forth between systems for applications, we have to write...
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Loyalty, Operations
We haven't heard a lot about Bluesight's road map. The focus thus far has been on training and...
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Relationship
Having a good team on the administration side is a benefit. There are dedicated people who confirm...
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Relationship
I don't know how proactive Bluesight is. I feel like all the communication has been introduced from...
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Loyalty, Product
Things with Bluesight have been awesome. We had problems during the initial setup and turn-on, but...
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Relationship
I have interacted with the people from Bluesight and have gone back and forth on things and how we...
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Operations
The implementation of CostCheck was pretty great. The day-to-day use of it is pretty good; it has...
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Operations
The initial training was stronger. I’m less satisfied with the ongoing training. Bluesight brought...
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Loyalty, Relationship
After someone implements, if they aren't working on any new beta testing, they use the traditional...
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Loyalty
If the original software engineers who are still very much a part of things were to rotate off, I...
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Value
The vendor exceeds our expectations because we know where we have higher expenses and because of the...
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Relationship
The service team on this particular Bluesight product is quite strong. The developers and customer...
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Value
We still have to go in and mine the data a lot. CostCheck presents us with some options for...
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Product
The reporting in CostCheck needs to improve dramatically. We need to be able to separate the...
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Loyalty
We haven't really met the promised expectations with CostCheck yet, but we have had a period of...
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Product
At the wholesaler level, I would like to have a little more integration or visibility into the...
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Product
In the spend modern monitoring view in CostCheck, I would like to be able to click a button to tell...
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Product, Value
CostCheck is delivering well on the dashboard that shows the savings we want to be able to push up...
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Operations
CostCheck is great; it is very easy to use. Bluesight has really great training. Previous to...
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Relationship
The vendor is actually very proactive. It is great that the vendor sends us emails when there is a...
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Relationship, Operations
The vendor doesn’t really send me anything, but I haven't had any issues at all. When there were...
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Operations
We didn't have a program before CostCheck, so getting the system was actually a big help. The...
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Culture, Value
The solution is pretty direct. It tells us what product to buy, how it comes, what the cost...
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Relationship
We meet regularly with one of Bluesight’s developers, and they take our feedback directly back to...
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Relationship
The specific thing that I like about CostCheck is the service level. We are regularly meeting with a...
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Product
I would like CostCheck to be more aware of the differences, like when we have a 340B pharmacy, a lot...
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Relationship
CostCheck was really good; if I needed it to get somebody, I could get somebody quickly. With...
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Product, Value
CostCheck is a good product for people who don't have good buyers, and I have an exceptional buyer...
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Product, Value
A lot of things are recommended but are on backorder, and we can't get them. So when there are...
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Operations
Bluesight assigned someone to us, and we have a person who helped us with our initial training. That...
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Culture, Product
CostCheck has a function where we can download an Excel file with overcharged invoices. It also has...
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Product
With our former pharmacy cost optimization system, we were able to ask analysts to run a comparison...
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Loyalty, Product
Something I like about CostCheck besides its ease of use is that Bluesight gives us other...
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Loyalty
We switched over to CostCheck from another system because we were already using multiple Bluesight...
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Relationship, Product
I would say that Bluesight attempts to keep all of their promises. Since CostCheck is a newer...
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Relationship, Product
Bluesight is very open to feedback. There isn't a lot of customization that we can do with...
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