CostCheck Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Value
The whole purpose of CostCheck is to save money, so we receive our money's worth. Bluesight has...
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Loyalty
We chose CostCheck for its ease of use, and we were already live with another Bluesight solution, so...
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Loyalty, Operations
Bluesight is always offering additional training. CostCheck is pretty new in and of itself, but I...
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Relationship
Bluesight's customer service is really great. The vendor has regular meetings with us where they...
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Loyalty, Relationship
Bluesight does listen, and they do actually improve their solution based on our input. They...
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Value
Bluesight did charge us for their shortage module. It is questionable whether it is an enhancement...
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Relationship
The Bluesight team is very open to ideas and bringing stuff forward. They have been having...
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Relationship, Operations, Product
When it comes to upgrades, we talk about those with Bluesight beforehand, but sometimes, changes in...
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Value
Bluesight has exceeded our expectations by continuing to provide us with benefit values by finding...
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Loyalty, Relationship
Bluesight is always looking for new ways to improve CostCheck. Usually, Bluesight will come to us...
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Value
We switched to a new buying group and told Bluesight to hold any changes or any recommendations, and...
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Product
The CostCheck system is unique. I don't know whether there is anything I could recommend to make...
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Product, Value
I would like to see less information coming through CostCheck. There is too much information at this...
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Operations
Bluesight’s support is pretty strong. In addition, Bluesight’s initial and ongoing training was...
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Relationship, Value
I am not quite sure that Bluesight cares about my integration goals. They are a company trying to...
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Operations
There is ease of use for end users only after a substantial amount of training. As long as end users...
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Value
CostCheck does work as promoted. There are tangible outcomes in CostCheck. I am receiving my money's...
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Loyalty
We use CostCheck pretty much every day. CostCheck is working out for us. Part of our long-term plan...
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Product, Value
We like that CostCheck detects wholesaler overcharges. We work the overcharges to get the credit and...
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Product
The product definitely has some things that could be tweaked. I would like to see improved reports....
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Relationship
The vendor doesn't always exceed my expectations. Sometimes they get sidetracked, and things take a...
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Relationship, Value
Bluesight has been really receptive to helping us customize and enhance the software. We got a...
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Culture, Relationship
I would like Bluesight to figure out a way to bundle all their services together and give a cost...
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Relationship, Value
We like Bluesight’s flexibility and agility. They can move accounts and do whatever we need them to...
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Loyalty, Relationship, Product
Bluesight’s big focus is customer service, and they consistently exceed our expectations there. The...
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Product
We have been very impressed with what CostCheck does and how it processes things. It is a nice...
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Value
The nice thing about this solution is that if we identify some cost-savings opportunities, we can...
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Relationship
Bluesight is extremely helpful and easy to work with. They are always open to questions. I wish...
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Loyalty, Operations, Value
Before, we had nothing, and what led us to CostCheck was that we had implemented ControlCheck, a...
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Value
We like that we save money with CostCheck. It looks at the catalog cost possibilities to find...
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Operations
The implementation was smooth. It went as expected. Bluesight was knowledgeable and personable. They...
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Loyalty
We chose to go with Bluesight because we were an existing customer. We liked the platform and how...
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Relationship, Product
If I could make a suggestion to Bluesight, I would tell them that we need more flexibility for niche...
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Relationship
CostCheck's user interface is intuitive. I like the contract management functionality a lot. It is a...
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Operations, Value
This is our first time using a software solution to help us with cost savings. Bluesight was the...
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Product, Value
With CostCheck, it is really easy to do price comparisons, and I have been really happy with the...
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Product
There is one improvement Bluesight could make. CostCheck analyzes how compliant we are with our...
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Product
CostCheck's recommended changes are very helpful. I like that I can pull a report to see all of the...
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Product
Things with CostCheck have been working pretty well, and we have definitely found some savings. The...
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Relationship
With Bluesight’s customer support, I can chat with their folks, and they tell me what I need to...
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Culture, Value
I wouldn't say I'm not comfortable with the charges, but Bluesight does charge for a lot of the...
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Relationship
Some of the new features are impressive. Bluesight continues to increase the user interface. The...
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Relationship, Value
Bluesight continues to be innovative in the purchasing optimization analytics space. They have good...
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Relationship
Bluesight's support stands out because of their responsiveness. They are quick to respond and quick...
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Operations
The things that stood out with the implementation of CostCheck were the amount of communication and...
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Relationship, Operations
I think Bluesight was very good in terms of their support for us when we went live, and they have...
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Value
CostCheck allows us to really look at all of the drug expenses. That is a death by a thousand cuts...
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Culture, Relationship
I like the way Bluesight does business. They are very professional, nice, and easy to talk to. Also,...
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Relationship, Product
The only thing that Bluesight needs to improve upon is the website. If we don't want to make the...
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Loyalty
We decided to go with CostCheck because we felt it would go along with other systems that we were...
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Value
I have made some errors in CostCheck, and Bluesight has made sure to not charge me for them.
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Product
The website for CostCheck is very user-friendly and not too confusing. It is very easy to follow...
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Product
The only thing I don't like about CostCheck is that sometimes it doesn't compare apples to apples....
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Operations, Product
Sometimes when we are trying to go back and forth between systems for applications, we have to write...
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Loyalty, Operations
We haven't heard a lot about Bluesight's road map. The focus thus far has been on training and...
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Relationship
Having a good team on the administration side is a benefit. There are dedicated people who confirm...
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Relationship
I don't know how proactive Bluesight is. I feel like all the communication has been introduced from...
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Loyalty, Product
Things with Bluesight have been awesome. We had problems during the initial setup and turn-on, but...
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Relationship
I have interacted with the people from Bluesight and have gone back and forth on things and how we...
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Operations
The implementation of CostCheck was pretty great. The day-to-day use of it is pretty good; it has...
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Operations
The initial training was stronger. I’m less satisfied with the ongoing training. Bluesight brought...
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Loyalty, Relationship
After someone implements, if they aren't working on any new beta testing, they use the traditional...
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Loyalty
If the original software engineers who are still very much a part of things were to rotate off, I...
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Value
The vendor exceeds our expectations because we know where we have higher expenses and because of the...
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Relationship
The service team on this particular Bluesight product is quite strong. The developers and customer...
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Value
We still have to go in and mine the data a lot. CostCheck presents us with some options for...
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Product
The reporting in CostCheck needs to improve dramatically. We need to be able to separate the...
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Loyalty
We haven't really met the promised expectations with CostCheck yet, but we have had a period of...
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Product
At the wholesaler level, I would like to have a little more integration or visibility into the...
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Product
In the spend modern monitoring view in CostCheck, I would like to be able to click a button to tell...
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Product, Value
CostCheck is delivering well on the dashboard that shows the savings we want to be able to push up...
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Operations
CostCheck is great; it is very easy to use. Bluesight has really great training. Previous to...
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Relationship
The vendor is actually very proactive. It is great that the vendor sends us emails when there is a...
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Relationship, Operations
The vendor doesn’t really send me anything, but I haven't had any issues at all. When there were...
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Operations
We didn't have a program before CostCheck, so getting the system was actually a big help. The...
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Culture, Value
The solution is pretty direct. It tells us what product to buy, how it comes, what the cost...
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Relationship
We meet regularly with one of Bluesight’s developers, and they take our feedback directly back to...
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Relationship
The specific thing that I like about CostCheck is the service level. We are regularly meeting with a...
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Product
I would like CostCheck to be more aware of the differences, like when we have a 340B pharmacy, a lot...
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Relationship
CostCheck was really good; if I needed it to get somebody, I could get somebody quickly. With...
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Product, Value
CostCheck is a good product for people who don't have good buyers, and I have an exceptional buyer...
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Product, Value
A lot of things are recommended but are on backorder, and we can't get them. So when there are...
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Operations
Bluesight assigned someone to us, and we have a person who helped us with our initial training. That...
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Culture, Product
CostCheck has a function where we can download an Excel file with overcharged invoices. It also has...
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Product
With our former pharmacy cost optimization system, we were able to ask analysts to run a comparison...
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Loyalty, Product
Something I like about CostCheck besides its ease of use is that Bluesight gives us other...
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Loyalty
We switched over to CostCheck from another system because we were already using multiple Bluesight...
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Relationship, Product
I would say that Bluesight attempts to keep all of their promises. Since CostCheck is a newer...
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Relationship, Product
Bluesight is very open to feedback. There isn't a lot of customization that we can do with...
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Loyalty, Relationship
I have done enough projects to expect that Bluesight will be like any other vendor. That means that...
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Culture
We are using CostCheck to make comparisons with the cost of various medication products. We focus on...
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Relationship, Product
Bluesight has newer features for the system that we are trying to use. Bluesight is taking data from...
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Product
I don't know whether Bluesight is able to integrate their system with systems from other vendors or...
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Loyalty
I would definitely recommend the system to someone who was considering working with Bluesight. Our...
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Relationship
We have some enhancement requests that Bluesight says they are unable to accommodate. So that is a...
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Operations
CostCheck helps us look for purchasing opportunities. CostCheck navigates us to front-end changes...
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Relationship
We have regular, scheduled meetings for CostCheck, and they are pretty productive. Bluesight's...
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Product
One of the big things that health systems are fighting a battle against right now is injectable...
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Loyalty, Product
There are some functionalities that we are really looking forward to in CostCheck. Bluesight is...
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Relationship
One of Bluesight's executives keeps in touch with us and asks for our input. That person always...
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Product
CostCheck is great. I have a dashboard that can show what I purchased in almost real time. It can...
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Relationship
Bluesight's programmers need a little more experience. The vendor has one or two who are really...
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Loyalty, Product
I would tell someone asking about CostCheck to play around with it. The system won't hurt them, and...
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Value
The value we have gotten from CostCheck has been amazing so far. We have saved much more money than...
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Culture, Loyalty
Bluesight is one of those vendors that doesn't just sell a product. They want to work with us to...
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Value
Bluesight's credit rebills are very similar to Best Buy's mail-in rebates. The goal for mail-in...
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Product
Right now, CostCheck uses the Generic Product Identifier (GPI) code to determine equivalent NDCs to...
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Product
CostCheck does have a feature that will monitor our GPO compliance. GPOs have preferred NDCs that...
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Product
The reporting that Bluesight has in CostCheck is sort of limited. I don't want to say it is bad; it...
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Relationship
Bluesight recently reached out about working with us to develop a new feature that would be very...
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Relationship
Bluesight makes themselves very available to me. We do regular checkup calls when someone reaches...
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Loyalty, Product
I do like that Bluesight is constantly trying to roll out new features. They are trying to enhance...
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Culture, Relationship
If Bluesight is trying to roll out a new module or something and it is in beta test for a little bit...
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Culture, Product
This may be a limitation that Bluesight can't get around, but right now we just have our primary...
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Loyalty, Value
CostCheck is part of our long-term plans, but we are assessing the fit. I don't know that the...
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Product
Bluesight has other products, so someone's decision if they were considering Bluesight would depend...
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Loyalty, Relationship
Bluesight as a team has been good to work with. They have been very good at being flexible and...
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Operations
We went through some new training from the vendor, and from what I could see in the training...
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Loyalty
We recently did a reevaluation of our options, and we signed with Bluesight for CostCheck again...
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Culture
With the contract management functionality that the vendor introduced to us, I am highly confident...
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Loyalty
I'm frustrated with CostCheck now, so if there are no updates or changes, I'm just going to be more...
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Product
One of CostCheck’s strengths is it catches items that fall off contract and, once in a while,...
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Loyalty, Product
Bluesight added another tab that is more specific to the contract, so that will be fine. The...
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Value
The information that is provided in the product isn't something that we can manually obtain, so the...
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Loyalty, Product
In the product, the setup for displaying opportunities is very well done. We like the fact that we...
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Relationship
The vendor's service is really good. If something is going on, we can reach out to an upper-level...
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Relationship
We haven't needed a whole lot of support from the vendor. I know that they have been cycling through...
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Product
There is some stuff that shows up in the product that doesn't make sense. But some of that is our...
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Culture, Value
The overcharge invoice flags can be a little labor intensive at times. Our fix for that is to just...
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Culture, Value
We have kind of a weird contract model with the vendor where we pay for savings. It is not like a...
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Loyalty, Product
We reviewed other supply chain management solutions before we moved to CostCheck, and CostCheck...
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Product, Value
We find a lot of stuff in the overcharge invoices section, so our primary driver for this tool right...
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