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Bluetree Network Partial IT Outsourcing Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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CFO

I have had really good feedback regarding Bluetree Network. They provide good customer service. They...

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CFO

I don’t really worry about the number of FTEs we have from Bluetree Network. I just tell Bluetree...

May 2021
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CFO

It is difficult, at times, for me to get Bluetree Network's people accepted by the staff here. The...

May 2021
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CFO

Bluetree Network does a way better job than we could do on our own. They know how to measure their...

May 2021
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CFO

Bluetree Network’s consultants are typically former analysts from our enterprise vendor, so they are...

May 2021
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CFO

We don’t intend to use Bluetree Network for the long term; we really were just using them because of...

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Manager

Bluetree Network has been great to work with, and they have been really responsive to our feedback....

Apr 2021
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Manager

We are considering expanding services with Bluetree Network as we expand and have things that might...

Apr 2021
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Manager

We have a good frequency of connecting with Bluetree Network where we provide feedback, and they are...

Apr 2021
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Manager

Bluetree Network had the ability to rapidly implement their services and ramp up to our...

Apr 2021
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Manager

Bluetree Network has been a resource for us for a while, for not only our most recent adventure but...

Mar 2021
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Manager

It was easy to work with Bluetree Network. They gave us reports as needed and took feedback as we...

Mar 2021
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Manager

Bluetree Network’s strategic ability was lacking in the beginning, and then they got better. They...

Mar 2021
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Manager

In the very beginning, I wasn’t part of the acquisition of the contract, but afterward, I had no...

Mar 2021
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Manager

Bluetree Network could flex and add more people as needed. Our other services firm couldn't do that....

Mar 2021
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Manager

Bluetree Network is more structured, and they itemize things out more. I don’t feel like we were...

Mar 2021
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Director

The firm has been doing some help desk work. We have gotten really great feedback about the...

Mar 2021
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Director

Compared to other agencies that we have worked with, Bluetree Network has provided some pretty good...

Mar 2021
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Director

Bluetree Network has done a good job with strategic ability, but I don't know that I have ever been...

Mar 2021
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Director

The executives were truly engaged in our projects. We asked them to do things that we typically...

Mar 2021
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Director

Bluetree Network has been really flexible with outreach. With telemedicine, they were able to take a...

Mar 2021
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Director

Bluetree Network does some things really well, but they struggle to meet the metrics with other...

Mar 2021
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Director

We have a unique contract, but we get a really good value. We aren't stealing money by any means; we...

Mar 2021
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Director

If an organization were looking for a firm to provide help desk services, I would recommend Bluetree...

Mar 2021
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Director

Our satisfaction with the firm is very high. They aren't perfect, but in terms of relationships with...

Mar 2021
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Director

I would love to see the daily communication with Bluetree Network improve. They are working on that...

Mar 2021
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Director

I have been impressed by Bluetree Network's knowledge and background. They haven't said no to...

Mar 2021
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CIO

We have been able to achieve some good outcomes with Bluetree Network. They have good metrics and...

Mar 2021
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CIO

Overall, we are satisfied with Bluetree Network's work. We would recommend Bluetree Network to...

Mar 2021
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CIO

What Bluetree Network does, they do well. They execute at a high level, and we have good support....

Mar 2021
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CIO

Bluetree Network has some room for improvement in terms of cost and flexibility. We need Bluetree...

Mar 2021
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Director

We have worked with the service firm on many different projects over the past few years, and they...

Mar 2021
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Director

Bluetree Network stepped in very quickly. They knew exactly what needed to happen. They provided...

Mar 2021
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Director

When there was an issue, the firm would troubleshoot and correct it immediately. They are absolutely...

Mar 2021
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Analyst/Coordinator

Bluetree Network did a great job of modeling what they thought the appropriate cost structure would...

Mar 2021
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Analyst/Coordinator

Bluetree Network's cost model and other vendors' cost models were different. Bluetree Network's cost...

Mar 2021
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Analyst/Coordinator

There was one issue that occurred, and Bluetree Network was able to quickly realize there was a...

Mar 2021
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Analyst/Coordinator

There are definitely opportunities to increase the services that we are leveraging. We would...

Mar 2021
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Analyst/Coordinator

In the beginning, the execution was a little rocky. It took us a while on our end to send certain...

Mar 2021
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Analyst/Coordinator

Bluetree Network has been very responsive about defining and maintaining stability, and their...

Mar 2021
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Analyst/Coordinator

A couple of our contacts from Bluetree Network are at a higher level. They join our touchpoint...

Mar 2021
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Analyst/Coordinator

I would be very likely to recommend Bluetree Network to others. Overall, we are pretty satisfied...

Mar 2021
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