Home chevron icon Value Based Care chevron icon Telehealth chevron icon Remote Patient Monitoring

CareSimple
Filtered view: All

Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
July 2023
View Report
Remote Patient Monitoring 2023: Healthcare Organizations Test Solutions in Rapidly Evolving Market
View Report
CareSimple: Emerging Technology Spotlight 2021
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CIO

Relationship

We are managing the product pretty well on our own, and we don't use much of the vendor's support....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

I am not sure I understand the breadth of CareSimple’s company and how much substance the company...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

CareSimple is actually tied to our system pretty well. We have a considerable number of patients...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Product

I don't know how many conversations CareSimple had with Epic about Epic's interoperability...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

The only thing we know pretty well about CareSimple is in one focus area; we need to figure out the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

We started off using the product for one specific area because we didn't know a lot about patient...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

CareSimple is super easy to use, and the machines are reliable.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

CareSimple has good customer support. Our representative is prompt and on the ball. We are happy...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We were looking for an RPM system that would meet our needs, and CareSimple's system seemed the best...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor has good customer service. Anytime we have a technical issue, they get back to us within...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Everything runs on cell service, so sometimes we don't have the best service, but the vendor has...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship

CareSimple has good customer service. If there is an issue, CareSimple is right on top of things.

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

CareSimple's website is easy to use. There is nothing that I don’t like about CareSimple. I like...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Product

The website is slow at times. I don't know whether it is bogged down with people. But recently,...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty

I assume that the website will improve and that my overall satisfaction will be very high next year...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Recently, we have had some downtime issues and some issues with logging in to CareSimple’s portal....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

The product is very user friendly for the patients. It is very easy for us, and the vendor has...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our experience with CareSimple has been great. We have a vendor-customer relationship, but we do...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

In CareSimple’s portal, being able to filter things by the case manager wasn't an option, but we...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There were a few devices that were difficult to use even though the patients had internet. Things...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We measured patient compliance, coworker satisfaction, and ease of patient use with the devices. We...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

If we make a verbal agreement with CareSimple that they won't charge us for something, then the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The system doesn't communicate with our EMR, so we have to put an extra step in place there. That is...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Most of the system meets our needs when it comes to patient monitoring, but the system's back end...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

CareSimple is a little slow to respond to us when we have issues. We had one issue that took months...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

I get the sense that some of the vendor's salespeople and even some of their managers don't know the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I love the quality of the vendor's equipment, but their devices only have a life-span of a couple of...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

It was a challenge for us to work through CareSimple's sales process. The vendor's salespeople got...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's IT folks are good. If I were to email my contact right now, I would be able to get a...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

CareSimple is very in tune with our needs. They are always proactively looking at ways to improve...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

CareSimple could improve their road map. They are working on some improvements, but they haven't...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

CareSimple's team members are very good. The vendor is very responsive and thorough with their...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

CareSimple doesn't support a hospital-at-home model. The system doesn't really have that ability.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports
Performance
KLAS article icon
Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
Emerging Technology
KLAS article icon
CareSimple
25 June 21    |   Sam Eaquinto and Schafer Jackson
To broaden their virtual care strategies, many healthcare organizations are looking for ways to remotely monitor patients, generate additional revenue, and improve outcomes. CareSimple offers a cloud-based remote patient monitoring (RPM) solution that includes cellular-enabled devices and key services to help organizations optimize their RPM approach. This report aims to validate the performance and scalability of their offering.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​