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CenterX has been really helpful in helping us navigate through the implementation process and has...
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We requested some additional development, and CenterX did it without charging us more. That was nice....
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We are doing real-time prescription benefits through CenterX, and that is a related service to...
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When we got the product, we expected that the patient would make fewer trips to the pharmacy. We...
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CenterX looked at our payer mix and could cover nearly 100% of it. That was very attractive to me...
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We understood that CenterX was a bit new when we switched to them, but they had a lot of Epic...
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CenterX has matured nicely. I fought for them because they are really good to work with from a...
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The CenterX functionality allows prior authorizations to start and finish within our EHR. There is...
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One nice thing about the CenterX system is that once something is in the EHR, folks can look back at...
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When a prescriber orders a medication, the order goes through the system and pings the insurance...
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One of the biggest improvements we want is the ability to transform the data from health plans into...
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I would like to see the switch rates, but the system doesn't show that data. If there is an...
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CenterX’s support team is one of the better teams I have ever worked with regarding implementation,...
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Anyone looking at CenterX needs to understand what their payer mix is at their facility or service...
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I would always tell somebody to go with Real-Time Prescription Benefit before Electronic Prior...
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We saw results from Electronic Prior Authorization pretty much immediately after the go-live. One of...
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It would be nice if we had the capability to input the insurance information ourselves in CenterX's...
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We still have times where we have to fax and call for prior authorization statuses that we have...
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It is nice that CenterX's software is integrated into the electronic health record so we don’t have...
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When we were initially reviewing electronic prior authorization options, we wanted something that...
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If someone were considering CenterX's software, I would talk to them about their organization’s...
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This solution has saved us time. Eventually, we want to centralize its processes across our organization....
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The real driver for us wasn’t so much the Electronic Prior Authorization system as it was the fact...
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If I was talking to a peer considering the product, I would be placing emphasis on reporting, data,...
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The technical expertise that CenterX brought to the table, even without a clinical background, was...
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The tool itself is really easy to read and understand. It is user friendly and intuitive. We have...
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In comparison to some of the vendors that have been around a little longer, CenterX could improve...
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The implementation from the CenterX team was great. We had a core team member and support, and that...
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We expected ease of use for our providers and staff throughout the process for electronic prior...
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I would advise other organizations to dig in and define the workflows for how electronic prior...
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I think that we can get to a 100% electronic workflow with the system by continuing to work on...
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We saw outcomes from the system almost right away. We definitely saw an uptick in our ability to...
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Our ability to process forms in the system is a work in progress. When we have questions about...
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The solution's workflows can be very difficult to handle. When users implement a solution like this,...
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CenterX has been great to work with when it comes to their availability and ability to troubleshoot...
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