Electronic Prior Authorization
Filtered view: All

Subject Expert
Dustin Cragun
Research Director Level 2
KLAS Research Director Level 2 - Dustin Cragun
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

CenterX has been really helpful in helping us navigate through the implementation process and has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We requested some additional development, and CenterX did it without charging us more. That was nice....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are doing real-time prescription benefits through CenterX, and that is a related service to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we got the product, we expected that the patient would make fewer trips to the pharmacy. We...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

CenterX looked at our payer mix and could cover nearly 100% of it. That was very attractive to me...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We understood that CenterX was a bit new when we switched to them, but they had a lot of Epic...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

CenterX has matured nicely. I fought for them because they are really good to work with from a...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The CenterX functionality allows prior authorizations to start and finish within our EHR. There is...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One nice thing about the CenterX system is that once something is in the EHR, folks can look back at...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When a prescriber orders a medication, the order goes through the system and pings the insurance...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the biggest improvements we want is the ability to transform the data from health plans into...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see the switch rates, but the system doesn't show that data. If there is an...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

CenterX’s support team is one of the better teams I have ever worked with regarding implementation,...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Anyone looking at CenterX needs to understand what their payer mix is at their facility or service...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would always tell somebody to go with Real-Time Prescription Benefit before Electronic Prior...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We saw results from Electronic Prior Authorization pretty much immediately after the go-live. One of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It would be nice if we had the capability to input the insurance information ourselves in CenterX's...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We still have times where we have to fax and call for prior authorization statuses that we have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It is nice that CenterX's software is integrated into the electronic health record so we don’t have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we were initially reviewing electronic prior authorization options, we wanted something that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If someone were considering CenterX's software, I would talk to them about their organization’s...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

This solution has saved us time. Eventually, we want to centralize its processes across our organization....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The real driver for us wasn’t so much the Electronic Prior Authorization system as it was the fact...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I was talking to a peer considering the product, I would be placing emphasis on reporting, data,...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The technical expertise that CenterX brought to the table, even without a clinical background, was...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The tool itself is really easy to read and understand. It is user friendly and intuitive. We have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In comparison to some of the vendors that have been around a little longer, CenterX could improve...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation from the CenterX team was great. We had a core team member and support, and that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We expected ease of use for our providers and staff throughout the process for electronic prior...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would advise other organizations to dig in and define the workflows for how electronic prior...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I think that we can get to a 100% electronic workflow with the system by continuing to work on...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We saw outcomes from the system almost right away. We definitely saw an uptick in our ability to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our ability to process forms in the system is a work in progress. When we have questions about...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The solution's workflows can be very difficult to handle. When users implement a solution like this,...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

CenterX has been great to work with when it comes to their availability and ability to troubleshoot...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF