Electronic Prior Authorization Commentary
Filtered view: All

Subject Expert
Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Value

I have talked to a number of people over the years about potentially using Electronic Prior...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The prime negative about Electronic Prior Authorization is the fact that we have to go outside the...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Unfortunately, ongoing training completely depends on us because CenterX doesn’t offer any. The...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The main issue with Electronic Prior Authorization is really the payer connections. When CenterX...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

CenterX has been saying they are going to do medical benefits prior authorization for several years,...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

The main thing that is going to change with CenterX soon is our use of AI for prior authorization....

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Electronic Prior Authorization is integrated with a third-party vendor with an AI platform to help...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Product

Some payers don't have electronic connections. CenterX disclosed that not everyone had an electronic...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We haven't really had downtime with CenterX's tool; it has been pretty stable, and it integrates...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

CenterX proactively sends us reports on our utilization and stuff, but we haven't had any issues....

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

CenterX was really helpful during our implementation of the system. They had a customer-success...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

What is nice about CenterX's tool is that we don't have an electronic payer connection; CenterX's...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There are a couple of payers that CenterX doesn't have connections with, and those payers are not...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

Electronic Prior Authorization is a little less intuitive than CenterX’s other products, but that is...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

CenterX is by far the most user-friendly and easiest company to work with. They will figure out how...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture

I tell people that they need to look at all vendors and pay attention to how the vendors talk about...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

CenterX is a company that is focused on delivering what they say they are going to deliver. The...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF