Electronic Prior Authorization Commentary
Filtered view: All

Subject Expert
Dustin Cragun
SRU Manager
KLAS SRU Manager - Dustin Cragun
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Product

The main thing that CenterX could work on would be their connection to vendors. There is a big...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

One thing CenterX could improve would be seeing how they could get messages and alternatives. For...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The system is easy for people who know how to use it, but people still have to get familiar with the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Our training is more internal. This year, CenterX finally added an ePA to their in-basket training....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

What we like about Electronic Prior Authorization is clearly the ability to electronically manage...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Electronic Prior Authorization needs to be more integrated into the staff's regular workflow. The...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One of the things that makes different vendors stand out is their payer mix and what electronic...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Overall, things have been going well with CenterX. They have been making some updates on their end...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

There are a couple of little wrinkles in the product. Certain companies don't work with CenterX, so...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

The vendor’s customer service team is great. They are extremely helpful in helping us solve...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

In general, the product works very well. CenterX provides documents to pharmacy benefit...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The system gives us the ability to gather data and send it electronically to our PBM to obtain...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The system needs to have the ability to attach documents to messages, like PDFs. We can gather...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We are still seeing some issues with the product, and the biggest issue we would love to solve is...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

The way the product interfaces is really nice. The vendor has been great at making enhancements and...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We went with CenterX originally because they promised the ability to do medical benefits several...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

CenterX has been great at training, including ongoing training. CenterX doesn’t have access to our...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I love our representative at CenterX, and the service level is great. A lot of things are complex...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our time with CenterX has been a definite rollercoaster. Right now, things are going really well. We...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF