Electronic Prior Authorization Commentary
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Subject Expert
Dustin Cragun
SRU Manager
Commentary Summary
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User Commentary
Product
The main thing that CenterX could work on would be their connection to vendors. There is a big...
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Product
One thing CenterX could improve would be seeing how they could get messages and alternatives. For...
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Operations, Product
The system is easy for people who know how to use it, but people still have to get familiar with the...
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Operations
Our training is more internal. This year, CenterX finally added an ePA to their in-basket training....
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Product, Value
What we like about Electronic Prior Authorization is clearly the ability to electronically manage...
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Product
Electronic Prior Authorization needs to be more integrated into the staff's regular workflow. The...
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Product
One of the things that makes different vendors stand out is their payer mix and what electronic...
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Relationship, Product
Overall, things have been going well with CenterX. They have been making some updates on their end...
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Product
There are a couple of little wrinkles in the product. Certain companies don't work with CenterX, so...
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Relationship
The vendor’s customer service team is great. They are extremely helpful in helping us solve...
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Product
In general, the product works very well. CenterX provides documents to pharmacy benefit...
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