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Electronic Prior Authorization Commentary
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Dustin Cragun
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KLAS Research Director - Dustin Cragun
 
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Featured  Report

CenterX Electronic Prior Authorization: Emerging Technology Spotlight 2022
CenterX Electronic Prior Authorization:
Emerging Technology Spotlight 2022
January 2022
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User Commentary

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Director

Product

One of the things that makes different vendors stand out is their payer mix and what electronic...

Jan 2024
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Director

Relationship, Product

Overall, things have been going well with CenterX. They have been making some updates on their end...

Jan 2024
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CMIO

Product

There are a couple of little wrinkles in the product. Certain companies don't work with CenterX, so...

Sep 2023
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CMIO

Relationship

The vendor’s customer service team is great. They are extremely helpful in helping us solve...

Sep 2023
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(0)
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CMIO

Product

In general, the product works very well. CenterX provides documents to pharmacy benefit...

Sep 2023
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(0)
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VP/Other Executive

Product

The system gives us the ability to gather data and send it electronically to our PBM to obtain...

Jul 2023
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VP/Other Executive

Product

The system needs to have the ability to attach documents to messages, like PDFs. We can gather...

Jul 2023
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Manager

Product

We are still seeing some issues with the product, and the biggest issue we would love to solve is...

Jul 2023
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Manager

Relationship, Product

The way the product interfaces is really nice. The vendor has been great at making enhancements and...

Jul 2023
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Manager

Loyalty

We went with CenterX originally because they promised the ability to do medical benefits several...

Jul 2023
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Manager

Operations

CenterX has been great at training, including ongoing training. CenterX doesn’t have access to our...

Jul 2023
||
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Manager

Relationship

I love our representative at CenterX, and the service level is great. A lot of things are complex...

Jul 2023
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Manager

Relationship

Our time with CenterX has been a definite rollercoaster. Right now, things are going really well. We...

Jul 2023
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