PowerChart Oncology
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Subject Expert
Monique Rasband
SRU Manager
Commentary Summary
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User Commentary
When I think about a vendor being proactive in their service, I think that the vendor would be...
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Time is money, and I spend a lot of time investigating and building things in PowerChart Oncology....
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Cerner sends out flashes, and those can indicate something like patient safety issues.
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Some of the upgrades break things. It is hard to tell whether that happens because we customized...
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I have worked with Cerner for most of my professional career, so a lot of times during the training,...
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There sometimes seems to be issues with the way PowerChart Oncology talks with our software. I wish...
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The support we get depends on who we get. I don't know whether we have moved away in the past few...
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The data collection and the tangible outcomes we have seen with the system have been pretty good.
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There are some things with integration that we still haven't worked out with PowerChart Oncology....
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I was told by Cerner's trainers that I wasn't going to get what I wanted. The vendor's trainers...
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Cerner needs to improve the reporting in PowerChart Oncology. The vendor has assured me the reports...
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Cerner's support people are pretty good. Sometimes the support people don't answer our questions or...
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The main thing I like about PowerChart Oncology is that we don't have to go back and forth to...
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The oncology flow sheets are very straightforward and structured. The end page is also organized and...
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There could be improvements for the product. The power plans are rigid. In terms of verifications, I...
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Cerner still does not have a very good platform for survivorship. They are still lacking. Cerner has...
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A lot of our cancer patients have to go to multispecialties, and Cerner has come out with some...
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It is very difficult to create orders in PowerChart Oncology in a way that everything fires...
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The vendor is keeping their promises. They are providing us with folks to enhance the system and to...
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It takes a lot of work to be able to build our order sets in the system. We really need to define...
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We paid the initial fees when we made the purchase, and we have never had any additional modules...
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If the decision were up to me, I might pick something other than PowerChart Oncology, but something...
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We have had to go back and put a lot of things in place because of the issues with the initial...
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There is still some functionality that we would like, but the ecosystem is big. The ease of use is a...
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One of the biggest challenges we have had is when we discharge or transition a patient. The workflow...
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There are things we needed that were very far down the road map. When we put anything into the ideas...
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The order sets have been the biggest gap and biggest area of concern. Documentation in the system is...
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We are always in contact with the vendor and negotiating with them. They are good at working with...
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The vendor delivers tangible outcomes around functionality and building a road map. Whether we agree...
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The actual system is functioning fine. The doctors use PowerChart Oncology for all of the planning...
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PowerChart Oncology is not integrated. We want a certain level of integration so that the system is...
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I really like the oncology tab in the system. I can take a quick glance, and we don’t have to scroll...
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For training, the vendor gave us modules so that we could go in and play with the system. That was...
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I would like to see a few things happen to the system in the future. When a doctor enters a power...
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I am very satisfied with the product. I like Cerner a lot. A year from now, I think I will still be...
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We have some pretty complex patients and different protocols. We have a very diverse patient...
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The way the vendor does their problem-solving, troubleshooting, and customer service is that we...
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I don’t feel like the vendor's support teams are empowered to solve our problems. If they don’t know...
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Cerner needs to make their customers more aware of what is possible. Right now, we know what is in...
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The system is going to remain the same, but I am hoping to see the vendor's customer service improve...
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The system is fine. I don’t struggle to work with it, and I am able to do what I need to do. There...
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Some things in the system don’t seem intuitive. If people are used to a system that automatically...
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The vendor does not keep all promises. When we were first going live, there were times when we would...
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The users complain about all the clicks when they are using the product. There are also just some...
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Any time we need to enhance the product or need a consulting service, Cerner requests money. If we...
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Like with any electronic oncology solution, the ease of use for PowerChart Oncology is low.
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The product does the job. Cerner puts in code releases proactively.
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PowerChart Oncology is not very integrated with other systems. I haven't seen a lot of drastic...
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Regimens in the system are a bit of a challenge. The ordering of regimens, documentation, and...
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Sometimes, the vendor promises that the product will increase efficiencies, but that gain is offset...
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Cerner is fairly transparent about their oncology product and about what it can and can't do. If we...
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Whenever we have to upgrade something, I would like the vendor to give proactive recommendations...
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In the product, there is some inflexibility in the foundation and the way chemotherapy cycles are...
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PowerChart Oncology is easy to use because it is connected to the main chart in Cerner's software....
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I am docking points for Cerner's support, in part because of employee turnover.
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There are moments where I have known Cerner to have an Achilles' heel on something. And then I look...
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Cerner has made significant strides in the area of data. They have made getting data out of the...
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I have been with Cerner for many years, so I know what to expect and what to ask for. If I didn't...
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Cerner is improving. They have given us access to their training platforms for free. We have not...
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We have everything under the sun with Cerner. Some things work really well, and some things are...
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Several of our oncologists use PowerChart Oncology really well and effectively. Overall, the...
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Cerner works on their own time like God works on his own time, but I am not comparing Cerner to a...
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The system gives us the ability to plan out care so that the infusion areas understand what the...
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From a road map perspective, the vendor needs to be looking for more ease of use in the way...
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