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PowerChart Oncology Comments
Subject Expert
Commentary Summary
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User Commentary
Nurse
ROI / Cost (care and feeding)
Cerner doesn’t have a huge oncology team. But I have noticed this year that Cerner is really trying...
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Nurse
Service and Support
Cerner is looking at a bigger picture with the system, but it doesn’t include fixing the little...
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CMIO
Service and Support
Cerner’s support is not bad. The product hasn’t changed a ton, and there are a lot of people who...
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CMIO
Functionality and Upgrades
The system hasn’t changed too much over the years. There has not been much improvement. We still...
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Manager
Service and Support
Cerner has been supportive through the COVID-19 crisis. We haven't really had anything that we...
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Manager
Relationship
As far as I know, using PowerChart Oncology is our long-term plan. We would hesitantly buy it again....
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Manager
Implementation and Training
Our consultants were very available during the implementation. They tried everything that they...
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Manager
Functionality and Upgrades
There are plenty of improvements I would like for the product. We do not have a lot of ambulatory...
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Manager
Functionality and Upgrades
Cerner has leveraged and maximized the functionality from its core platform for the sake of oncology...
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Manager
Functionality and Upgrades
The system has to cross different encounters or spaces. Cerner has done a lot of what they can do...
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Manager
Functionality and Upgrades
If I order a chemotherapy regimen in the system, I am presented with cycles of chemotherapy. In...
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Manager
Functionality and Upgrades
We have to be intentional with the system if something gets changed in a cycle or regimen. There are...
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Manager
Future Outlook
We haven’t used Cerner for radiation oncology. In theory, when a medical oncologist orders...
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Manager
Other Observations & Comments
I would buy PowerChart Oncology again just because it matches our EHR. Without having that EHR, I...
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Manager
ROI / Cost (care and feeding)
Historically, Cerner has wanted to charge for every little thing. Right now, there is some...
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Manager
Service and Support
The outcomes are based on how well our patients do, including the timeliness of getting them treated...
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Manager
Service and Support
With Cerner, there is a heavy focus on customer-based teams and whether they disseminate information...
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Manager
Lessons Learned
Cerner shows us what upgrades are coming and how we can plan for things in the road map. They do...
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Manager
Implementation and Training
Cerner sends people to train who don’t always know the pitfalls of their product. So I have had...
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Manager
Functionality and Upgrades
The system does a good job organizing client groups for collaboration and networking.
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Manager
Service and Support
Support from Cerner in terms of oncology personnel is excellent. If we have any questions, we reach...
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Manager
Service and Support
If we find some sort of production issue or an issue in our testing for code upgrades or package...
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Director
Functionality and Upgrades
Cerner’s upgrade process is not great, but I don’t know whether that is because of our IT department...
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Director
Implementation and Training
There is no ongoing training. Cerner trained our staff in the beginning, and we don’t really...
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Director
Functionality and Upgrades
I picked up the system fairly quickly. We were able to train doctors fairly easily. I give the ease...
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Director
Relationship
Our ongoing support is from our local IT department. We don’t have ongoing support from Cerner. The...
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Director
Implementation and Training
My suggestion to the vendor would be to prepare people to know how much the on-site staff...
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Director
Service and Support
The vendor has supported us during the COVID-19 crisis. We haven’t required Cerner’s assistance. We...
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Manager
Interfacing and Integration
I would buy the product again since it is integrated with our EMR. The product works as designed. It...
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Manager
Functionality and Upgrades
The vendor sort of keeps their promises for the product. Although they have made some enhancements...
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Manager
ROI / Cost (care and feeding)
For the most part, all of our costs are wrapped in. I would say the vendor avoids charging for every...
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Manager
Implementation and Training
I would rate the initial implementation and the initial project team we had extremely low, but as...
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Manager
Functionality and Upgrades
Ordering chemo in the system is hard in general. The doctors claim it takes them longer than it did...
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Manager
Technology
There is a lack of specialty content, and that would be something that would be a tremendous help...
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Manager
Other Observations & Comments
The biggest thing Cerner could do is they could really engage the end users and providers who are...
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Manager
Other Observations & Comments
Cerner is very good about focusing on KPIs, and they execute on things well. Sometimes Cerner...
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Manager
Relationship
The vendor has been available during the COVID-19 crisis. We built all of our COVID-19 things...
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Director
Functionality and Upgrades
What I like about the solution is the ease of use. It is highly customizable. However, experience...
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Director
Lessons Learned
The oncology software industry is fairly new. When we committed to the product several years ago, I...
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Director
Service and Support
The support people I have been assigned to from Cerner have been excellent. In the past, the...
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Director
Implementation and Training
There are some workflows that the frontline staff members don’t seem to understand. I went back and...
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Director
Functionality and Upgrades
A few things with the workflow could be more intuitive. But overall, the solution is good; it is...
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Director
Interfacing and Integration
The staging module is not as incorporated as well as we would like it to be. Right now, there is an...
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Director
Relationship
The vendor takes the time to listen to end users and hear what their priorities are. The Commission...
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Director
Relationship
I have a great relationship with our account representative. I can call or email at any time to run...
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Director
Relationship
The vendor has been responsive in focusing and trying to prioritize things. Oncology is one...
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Director
Service and Support
The monthly conference calls with end users are very good to have, especially if people are new to...
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Director
Relationship
We have gotten good support from the vendor with the COVID-19 situation. For the PowerChart Oncology...
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Director
Relationship
Cerner has been fairly responsive to issues with enhancements or workflows that the physicians have...
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CMIO
Functionality and Upgrades
I like being able to do chemotherapy within PowerChart Oncology instead of having to keep things on...
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CMIO
Functionality and Upgrades
When a physician has a multiple-visit, multiple-dose plan of chemotherapy for a patient, the...
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Nurse
Relationship
Cerner released some things recently to assist their clients. They created a Cerner module for...
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Nurse
Other Observations & Comments
For the most part, our experience with the system has been good. Oncology is such a specific...
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Nurse
Relationship
For the most part, Cerner attempts to keep all their promises. Some things just take longer than...
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Nurse
Other Observations & Comments
If we were only on Cerner products, my answer to whether the vendor supports our integration and...
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Nurse
Other Observations & Comments
I don’t feel like I get a big picture idea of what is going to be in an upgrade. I get nitpicky...
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Nurse
Interfacing and Integration
Cerner integrated other products into their system. They acquired different systems, but there isn’t...
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Nurse
Other Observations & Comments
The people that work on the application are coming up with new functionality, but they aren’t...
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Nurse
Functionality and Upgrades
Cerner needs to streamline where we can find information because there are so many places to find...
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Nurse
Functionality and Upgrades
Cerner has been working on a project with the NCCN for several years. If people buy the piece, they...
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Nurse
Functionality and Upgrades
Cerner needs to fix the dosing calculator. It doesn’t function well, and it doesn’t carry forward...
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Nurse
Functionality and Upgrades
To break out a dose into two syringes, we have to inject it into two different sites. The vendor...
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Nurse
Functionality and Upgrades
The vendor hasn’t figured out a way to handle biosimilars in their order sets. We have had to add...
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Nurse
Functionality and Upgrades
The oncology order sets are in sequenced orders, but other order sets are in clinical categories. If...
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Director
Functionality and Upgrades
The way that the chemotherapy regimen orders are designed isn't very intuitive. Providers...
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Director
Functionality and Upgrades
The product is an improvement over paper. However, it still isn't ideal for end users. We have had...
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Director
Functionality and Upgrades
The consent process in the Cerner system isn't great. We have had to figure out our own way to add...
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Director
Technology
The product is in its infancy. It is nice that we can have software for chemotherapy, but the...
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Director
Functionality and Upgrades
The oncology flow sheet is great, and the end page is really good. The product is very specialized...
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Manager
Relationship
Cerner makes a concerted effort to keep their promises. Oncology is a very complex clinical space....
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Manager
Service and Support
I would rate Cerner’s support very high. They really work as hard as they can to make things work...
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Manager
Relationship
Susan Stiles is over Cerner’s oncology service line. She is very engaged and wants to partner with...
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Manager
Lessons Learned
I would recommend PowerChart Oncology. But I would just stress its limitations. Not every cancer...
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Manager
Interfacing and Integration
I would like to see more integration with the different types of orders that can be experienced with...
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Nurse
Future Outlook
As far as I know, PowerChart Oncology is part of our long-term plans, and I would be surprised if...
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Nurse
Functionality and Upgrades
The vendor gives our team a heads-up when they come across issues. But other times, we go through an...
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Nurse
Implementation and Training
When Cerner first presented PowerChart Oncology to us, the training went well, and they explained...
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Nurse
Functionality and Upgrades
The solution is pretty true to what Cerner says it is. I am easily able to see anything that is...
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Nurse
Relationship
The vendor doesn’t necessarily ask the right people about things before making changes. There have...
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Nurse
Functionality and Upgrades
I think using the system is pretty easy; I don’t have any problems. There is nothing I do on a...
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Nurse
Service and Support
There are support people who we know are going to be great. The vendor's system for support starts...
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Nurse
Other Observations & Comments
I see the vendor's executives only when there is something major happening. We saw them a lot during...
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The Medical Oncology Market in 2019