Cardiology Hemo
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

When we were starting to look at hemo solutions, it was difficult to find a vendor that could manage...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

If I had to do everything over again, I think that I would purchase the solution again. Cardiology...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Cardiology Hemo doesn't really integrate with our other systems. I am not sure whether there are...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would like to give a shout-out to the vendor's support people who answer the phones. They are...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Cardiology Hemo avoids charging for every little thing. We pay for annual support. Very rarely has...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Cardiology Hemo is quite stable and just works. We have hardly had any issues with the product. I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Change Healthcare is great. I view them as a partner who helps me support the patient. I really work...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When there was an issue with the system, the Change Healthcare team and the hemo team were right on...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The training during the initial go-live was at-the-elbow support, and the training was very...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product has interconnectivity with our EMR on a limited basis, but the interconnectivity is...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

A lot of times, the cath lab users will get messages about the system disconnecting from essential...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In the last several years, we have had a lot of turnover. I guess we had a pandemic or something. A...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor will nickel-and-dime us if they can for basic functionality. Based on the initial cost of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has not delivered on what they call their web-based client. When we think of a web-based...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is not a lot of technology changing in the product's arena. The vendor can make the product...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am optimistic that the next upgrade we complete will fix pain points and address a lot of the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

A lot of my issues with the vendor have to do with reasonable time frames for getting support. I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare's support staff members are absolutely first class. We couldn't ask for anything...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare's support team is much more skilled than their implementation team. After we went...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is very stable, and it works very well. It is great. I have worked with different...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We once received a surprise invoice from the vendor that we questioned and fought with them about....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During our implementation, there were some things that we needed to do, but Change Healthcare's...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't received training from the vendor in many years, but we also haven't asked for training....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cardiology Hemo is user friendly. We don't have to write code to make comments or add a product. The...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes we feel that we get nickel-and-dimed by Change Healthcare. Altogether, we feel like we are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The project manager we had from Change Healthcare was excellent. We had so many issues with upgrades...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We bought the application because it is a stable platform, and it generally is rock solid. It...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Recently, the vendor has been providing more flexibility with the web reporting and just evolving...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor dubbed themselves for a while as a vascular group, but they don’t provide some of the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We recently went through an upgrade that was less than stellar, and the vendor learned their lesson....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have some issues with refreshing some of the Cardiology Hemo hardware. I would like to see a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cardiology Hemo is really lacking in functionality for structural heart treatment due to the way the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor’s support people are very kind when we call in, but a lot of times they aren't able to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our prior upgrade was all-around terrible. All our physicians lost their remote access. The reason...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor’s trainers left after their time was up, and we were having a whole host of issues before...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are expecting to take an upgrade soon, but I don't know whether the upgrade will magically fix my...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We now have a field service engineer who is much more attentive, and they have done a great job....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are in a big hoo-ha with Change Healthcare over our upgrades. The vendor wants us to upgrade to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is one issue that our cardiologists want to be resolved. When they start a diagnostic case and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We could write a whole book on structured reporting and on getting cardiologists to click the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare is following through with identified workflow issues that need to be developed,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare is making a move to a more web-based architecture, so they spend a lot of time and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With enough nagging, Change Healthcare keeps all their promises. Left to their own devices, Change...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I feel like Change Healthcare should own the cost for the new web version. I don't know why we are...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For the most part, the vendor has kept their promises. A few hiccups happen here and there, but...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The world that we are moving into when we upgrade the product could have more nickel-and-diming....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare does a good job of supporting us in our integration goals. There are a lot of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are running an older version of Cardiology Hemo. We are upgrading in the future, and we are...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There ended up being a mix-up on both our part and Change Healthcare's part one time when we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are definitely not planning on switching away from Change Healthcare. Other partners of ours...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of use for end users is a mixed bag. We have some users that really love the system and...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really enjoy working with the implementation teams. Typically, the implementations go really well....

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our contact for implementations has been fantastic to work with and is incredibly sharp, good at...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare tries to meet our needs the way we request. The support is good. If we have an...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am never in Cardiology Hemo because it works so well. I don’t have anything negative to say about...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare tries to keep promises, but they don’t always do that. They have good people, and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is some equipment that we have that Cardiology Hemo doesn’t interface with or integrate with....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

In the past, Change Healthcare would send the executives out to meet with us and let us know where...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Change Healthcare doesn't drive tangible outcomes. They have a reporting tool, but it is not the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We would like an EMR that could integrate with a cardiology hemo system. That would be the ideal...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Change Healthcare has not added anything for hemodynamics reporting. The reporting is all locked...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our doctors have time constraints, so they want things to be easily accessible with fewer clicks....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If we want training on something, we have to pay thousands of dollars for it. That is nuts. In the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Change Healthcare has improved the implementation by bringing someone on-site. Prior to our last...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor struggles with certain fixes and free upgrades that we are supposed to get. They never...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tangible outcomes are just something that Change Healthcare just doesn’t really offer. I don't know...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare doesn’t nickel-and-dime us. Overall, their solutions are very expensive, and their...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cardiology Hemo is a little intense and hard to learn, but it works well. We have gotten really good...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had to pay for some of the version upgrades because they were not included in our contract....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementations have been pretty seamless. Some of our employees have done the upgrades with...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There were a few things that we initially thought were included in the product but were different...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we have needed Change Healthcare’s executives, they have been very responsive. When we first...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have to make sure upgrades and things that we want are listed in the contract in a lot more...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would recommend the setup we have. I wouldn't want another system or another configuration. I am...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor’s executives are doing the most they can. I can sit here and nitpick about the wait...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Where Change Healthcare falls short is with Cardiology Hemo. It is a good hemo system, but it...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Change Healthcare is pretty good about answering the phone and taking care of issues. Usually, I can...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Getting our money's worth is in the eye of the beholder. My experience is that the cost may be in...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cardiology Hemo has too many different pieces, so we have many components and multiple points of...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Change Healthcare does ongoing training, but I don't get much out of it. If we do an upgrade, there...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Cardiology Hemo is stable and provides what we need.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Cardiology Hemo gives us consistent, predictable nurse charting. We are able to build tabs in the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Maybe once or twice a month, there will be a little glitch or hiccup, and we have to change out a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Change Healthcare doesn't do very many upgrades. That is good because the system stays stable, but...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We do not get unexpected charges from Change Healthcare. Cardiology Hemo is a valuable product....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In very recent months the quality and speed of the response time from Change Healthcare's support...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Change Healthcare is doing a good job with executive involvement. I was given the contact...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My only degrading measure of the Change Healthcare product would be that the vendor needs to see the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Change Healthcare has done a good job of developing their products. Cardiology Hemo is end-user...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The software was okay in terms of upgrading some things.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare’s training was not something that I found very effective.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was really helpful when we had to call. But we don’t have access to anyone individually...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Change Healthcare is no different or better than other vendors that have very old, long-running...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is technology Change Healthcare doesn’t know about that is very common knowledge. When we are...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When we get a server, regardless of whether it is physical or virtual, Change Healthcare doesn’t...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With Cardiology Hemo, the doctors have consumables they use on the patients or monitors that can be...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I beat Change Healthcare up from a technology standpoint when it comes to troubleshooting and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

As much as I rag on it, Change Healthcare’s system is up all the time, unless we touch it. It...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don’t think we are getting our money’s worth with Change Healthcare, but I don’t know how much it...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Change Healthcare has gone corporate. Even though we have spent lots of money on their product, they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don’t think I would purchase Change Healthcare again. They have been bought multiple times in two...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The Change Healthcare product has got great features. It does some things well and some things not...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Change Healthcare has been very proactive lately. They are monitoring things for us. A couple of...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been working with Change Healthcare's service team for years, and I have a great relationship...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Anytime we need anything, Change Healthcare nickel-and-dimes us on everything. That is the only...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF