Cardiology Hemo Comments

 

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User Commentary

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Manager

Service and Support

Change Healthcare has been supportive of us during the COVID-19 crisis. They have been really prompt...

Jan 2021
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Director

Functionality and Upgrades

Change Healthcare has a pretty good hemo system. Our biggest problem with it is the...

Nov 2020
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Director

Functionality and Upgrades

I wish a nurse could have Bluetooth headphones and be walking around the room when he or she is...

Nov 2020
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Director

ROI / Cost (care and feeding)

Change Healthcare charges us for everything. I don’t know of anything that we have done outside of...

Nov 2020
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Manager

Service and Support

Change Healthcare’s developers are in another country, and the time difference is difficult to deal...

Oct 2020
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Manager

Implementation and Training

As far as COVID-19 goes, we really haven't had to do anything regarding Change Healthcare. They are...

Oct 2020
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Manager

Functionality and Upgrades

I probably would not buy from Change Healthcare again. They are a little behind in how they bring...

Oct 2020
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Manager

ROI / Cost (care and feeding)

Change Healthcare doesn’t avoid charging for every little thing. With that said, we are in the...

Oct 2020
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Manager

Service and Support

We are in the middle of an upgrade with Change Healthcare, and we are having issues with their...

Oct 2020
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Manager

Functionality and Upgrades

We are probably pushing the system to its limits. But that is related to our networking and our...

Oct 2020
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Manager

Service and Support

I had an old manager that would always tell vendors to not let us do something stupid. Change...

Oct 2020
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Manager

Interfacing and Integration

When it comes to integration, Change Healthcare isn’t able to put their system in the cloud, but...

Oct 2020
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Manager

Service and Support

I would give Change Healthcare the benefit of the doubt because they are working toward stepping up...

Oct 2020
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Director

Future Outlook

Cardiology Hemo is an okay system. I am sure there are better systems out there; however, replacing...

Oct 2020
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Director

Lessons Learned

The support for Cardiology Hemo is just okay. We get the service we need, but sometimes we have to...

Oct 2020
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Manager

Functionality and Upgrades

The physicians love Cardiology Hemo because it is so easy to use. We really like the buttons and the...

Aug 2020
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Director

Interfacing and Integration

Cardiology Hemo is a very good product. It is integrated with the rest of the system in a single...

Jun 2020
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Manager

Service and Support

The vendor's support is no different in regard to COVID-19. Change Healthcare's support is top...

Jun 2020
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Analyst/Coordinator

Future Outlook

I would like to be able to edit the templates myself and not have to request edits. Change...

Jun 2020
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Analyst/Coordinator

Service and Support

Change Healthcare is doing really well at supporting us through COVID-19. We also have our contact,...

Jun 2020
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Nurse

Functionality and Upgrades

We do many procedures a week, and we are able to accomplish all of them through Cardiology Hemo. I...

Jun 2020
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Nurse

Functionality and Upgrades

Cardiology Hemo works very well, and it is consistent. We can put over a hundred patients a week...

Jun 2020
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Director

Functionality and Upgrades

The system is easily manageable. I like that it is almost like a file folder of a thought process...

Jun 2020
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Manager

Functionality and Upgrades

We did a pretty major upgrade that went well. The upgrade was good. I like doing upgrades with...

Jun 2020
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Manager

Other Observations & Comments

I wouldn't call Change Healthcare proactive, but they have been more proactive lately. Change...

Jun 2020
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Manager

Other Observations & Comments

Overall, I am really satisfied with Change Healthcare. I would see my satisfaction with the vendor...

Jun 2020
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Manager

Implementation and Training

Change Healthcare doesn’t offer much in the way of training. They don’t reach out to us for training....

May 2020
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Manager

Functionality and Upgrades

The system is easy to use, and it is rare that we have issues with it. It is very dependable.

May 2020
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Manager

Service and Support

I would give the vendor a low rating for being supportive during the COVID-19 crisis. I haven’t...

May 2020
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Manager

Technology

Unfortunately, I don’t have a positive opinion of Change Healthcare because they have always fallen...

May 2020
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Manager

Other Observations & Comments

Change Healthcare has some positive aspects. They recently acquired a decision support company that...

May 2020
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Director

Implementation and Training

Change Healthcare doesn't offer ongoing training unless we pay for it. They used to have user groups...

May 2020
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Director

Interfacing and Integration

We would like to see better integration with the nurse charting station. That would be key for us,...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

On the hemo side, an adept clinical person would probably say that there are improvements to be...

May 2020
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Analyst/Coordinator

Interfacing and Integration

The system integrates well with various modalities with no issues. The image storage is great. We...

May 2020
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Analyst/Coordinator

Relationship

Change Healthcare keeps all of their promises. They have absolutely taken care of me over the long haul....

May 2020
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Analyst/Coordinator

Implementation and Training

The quality and effectiveness of ongoing training are high. Change Healthcare is always offering...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

When it comes to driving tangible outcomes, Change Healthcare probably doesn’t do that as well as...

May 2020
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Director

Functionality and Upgrades

The product is stable. It does what it needs to do in the cath lab environment. The product works...

May 2020
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Director

Interfacing and Integration

Change Healthcare could definitely improve the product by integrating it with other products and...

May 2020
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Analyst/Coordinator

Service and Support

Change Healthcare takes a long time to deliver on their promises, but eventually, they do deliver.

May 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

From what I am aware of, Change Healthcare charges us for everything.

May 2020
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Analyst/Coordinator

Functionality and Upgrades

I would rate the ease of use low due to trying to get measurements and pressures. The solution is...

May 2020
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Analyst/Coordinator

Implementation and Training

The ongoing training doesn’t happen much in terms of the education that is given when we first came...

May 2020
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Manager

ROI / Cost (care and feeding)

The vendor does not avoid charging; they love to charge us for every little thing. However, the...

May 2020
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Manager

Service and Support

Within the last year, I have noticed a lot of emails with proactive alerts, and those have been very...

May 2020
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Manager

Service and Support

The vendor’s best product is their support staff. If there is ever an issue, I just have to call the...

May 2020
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Physician

Technology

I probably would like to see some improvements with Cardiology Hemo. Sometimes we have device...

May 2020
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Physician

Functionality and Upgrades

In general, we have had positive feedback from the hemo teams for in-procedure stability. The...

May 2020
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Manager

Functionality and Upgrades

I like the diagram of the heart that the system has; it is great. I love the structured tables in...

Apr 2020
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Manager

Relationship

During this COVID-19 crisis, there is really nothing that Change Healthcare can help us with. They...

Apr 2020
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Manager

Implementation and Training

Once we learned how to work the product, there was not a lot of training involved. Additional...

Apr 2020
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Manager

Service and Support

The support for the product is fantastic. I am confident in the help I am getting, and the staff...

Apr 2020
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Manager

Functionality and Upgrades

The system is very comprehensive, and there are a lot of benefits to the cardiology PACS. There are...

Apr 2020
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Manager

ROI / Cost (care and feeding)

The system is not very user friendly, and it is a little hard to use in a key application. The...

Apr 2020
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Manager

Functionality and Upgrades

It is nice that we have integrated the system with a third-party solution. Change Healthcare's...

Apr 2020
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Manager

Relationship

The vendor is always emailing us and giving us assistance, and they have continued to do that...

Apr 2020
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Manager

Relationship

The product is part of our long-term plans. We can’t find anything we like better. The vendor keeps...

Apr 2020
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Manager

Functionality and Upgrades

The product helps some of our registry needs. The system is easy to use, customize, and make changes...

Apr 2020
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Manager

Functionality and Upgrades

It is nice that we can data mine out of the product, although some of the data mining could be...

Apr 2020
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Director

Relationship

At the executive level, I would let Change Healthcare know that they can definitely benefit from...

Mar 2020
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Director

Service and Support

The support people are usually available when we call, but I don’t always know that we are going to...

Mar 2020
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