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Cardiology Hemo
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Manager

Change Healthcare tries to meet our needs the way we request. The support is good. If we have an...

Sep 2021
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Manager

I am never in Cardiology Hemo because it works so well. I don’t have anything negative to say about...

Sep 2021
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(0)
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Manager

Change Healthcare tries to keep promises, but they don’t always do that. They have good people, and...

Aug 2021
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(0)
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Manager

There is some equipment that we have that Cardiology Hemo doesn’t interface with or integrate with....

Aug 2021
||
(0)
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Nurse

In the past, Change Healthcare would send the executives out to meet with us and let us know where...

Aug 2021
||
(0)
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Nurse

Change Healthcare doesn't drive tangible outcomes. They have a reporting tool, but it is not the...

Aug 2021
||
(0)
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Nurse

We would like an EMR that could integrate with a cardiology hemo system. That would be the ideal...

Aug 2021
||
(0)
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Director

Change Healthcare has not added anything for hemodynamics reporting. The reporting is all locked...

Aug 2021
||
(0)
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Director

Our doctors have time constraints, so they want things to be easily accessible with fewer clicks....

Aug 2021
||
(0)
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Director

If we want training on something, we have to pay thousands of dollars for it. That is nuts. In the...

Aug 2021
||
(0)
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Director

Change Healthcare has improved the implementation by bringing someone on-site. Prior to our last...

Aug 2021
||
(0)
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Director

The vendor struggles with certain fixes and free upgrades that we are supposed to get. They never...

Aug 2021
||
(0)
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Director

Tangible outcomes are just something that Change Healthcare just doesn’t really offer. I don't know...

Aug 2021
||
(0)
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Manager

Change Healthcare doesn’t nickel-and-dime us. Overall, their solutions are very expensive, and their...

Aug 2021
||
(0)
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Manager

Cardiology Hemo is a little intense and hard to learn, but it works well. We have gotten really good...

Aug 2021
||
(0)
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Director

We have had to pay for some of the version upgrades because they were not included in our contract....

Jul 2021
||
(0)
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Director

The implementations have been pretty seamless. Some of our employees have done the upgrades with...

Jul 2021
||
(0)
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Director

There were a few things that we initially thought were included in the product but were different...

Jul 2021
||
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Director

When we have needed Change Healthcare’s executives, they have been very responsive. When we first...

Jul 2021
||
(0)
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Analyst/Coordinator

We have to make sure upgrades and things that we want are listed in the contract in a lot more...

Jul 2021
||
(0)
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Analyst/Coordinator

I would recommend the setup we have. I wouldn't want another system or another configuration. I am...

Jul 2021
||
(0)
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Analyst/Coordinator

The vendor’s executives are doing the most they can. I can sit here and nitpick about the wait...

Jul 2021
||
(0)
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Director

Where Change Healthcare falls short is with Cardiology Hemo. It is a good hemo system, but it...

Jul 2021
||
(0)
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Director

Change Healthcare is pretty good about answering the phone and taking care of issues. Usually, I can...

Jul 2021
||
(0)
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Director

Getting our money's worth is in the eye of the beholder. My experience is that the cost may be in...

Jul 2021
||
(0)
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Director

Cardiology Hemo has too many different pieces, so we have many components and multiple points of...

Jul 2021
||
(0)
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Analyst/Coordinator

Change Healthcare does ongoing training, but I don't get much out of it. If we do an upgrade, there...

Jul 2021
||
(0)
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Analyst/Coordinator

Cardiology Hemo is stable and provides what we need.

Jul 2021
||
(0)
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Nurse

Cardiology Hemo gives us consistent, predictable nurse charting. We are able to build tabs in the...

Jul 2021
||
(0)
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Nurse

Maybe once or twice a month, there will be a little glitch or hiccup, and we have to change out a...

Jul 2021
||
(0)
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Nurse

Change Healthcare doesn't do very many upgrades. That is good because the system stays stable, but...

Jul 2021
||
(0)
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Director

We do not get unexpected charges from Change Healthcare. Cardiology Hemo is a valuable product....

Jul 2021
||
(0)
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Director

In very recent months the quality and speed of the response time from Change Healthcare's support...

Jul 2021
||
(0)
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Director

Change Healthcare is doing a good job with executive involvement. I was given the contact...

Jul 2021
||
(0)
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Director

My only degrading measure of the Change Healthcare product would be that the vendor needs to see the...

Jul 2021
||
(0)
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Director

Change Healthcare has done a good job of developing their products. Cardiology Hemo is end-user...

Jul 2021
||
(0)
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Manager

The software was okay in terms of upgrading some things.

Jul 2021
||
(0)
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Manager

Change Healthcare’s training was not something that I found very effective.

Jul 2021
||
(0)
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Manager

The vendor was really helpful when we had to call. But we don’t have access to anyone individually...

Jul 2021
||
(0)
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Analyst/Coordinator

Change Healthcare is no different or better than other vendors that have very old, long-running...

Jun 2021
||
(0)
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Analyst/Coordinator

There is technology Change Healthcare doesn’t know about that is very common knowledge. When we are...

Jun 2021
||
(0)
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Analyst/Coordinator

When we get a server, regardless of whether it is physical or virtual, Change Healthcare doesn’t...

Jun 2021
||
(0)
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Analyst/Coordinator

With Cardiology Hemo, the doctors have consumables they use on the patients or monitors that can be...

Jun 2021
||
(0)
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Analyst/Coordinator

I beat Change Healthcare up from a technology standpoint when it comes to troubleshooting and...

Jun 2021
||
(0)
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Analyst/Coordinator

As much as I rag on it, Change Healthcare’s system is up all the time, unless we touch it. It...

Jun 2021
||
(0)
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Analyst/Coordinator

I don’t think we are getting our money’s worth with Change Healthcare, but I don’t know how much it...

Jun 2021
||
(0)
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Analyst/Coordinator

Change Healthcare has gone corporate. Even though we have spent lots of money on their product, they...

Jun 2021
||
(0)
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Analyst/Coordinator

I don’t think I would purchase Change Healthcare again. They have been bought multiple times in two...

Jun 2021
||
(0)
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Analyst/Coordinator

The Change Healthcare product has got great features. It does some things well and some things not...

Jun 2021
||
(0)
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Manager

Change Healthcare has been very proactive lately. They are monitoring things for us. A couple of...

Jun 2021
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(0)
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Manager

I have been working with Change Healthcare's service team for years, and I have a great relationship...

Jun 2021
||
(0)
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Manager

Anytime we need anything, Change Healthcare nickel-and-dimes us on everything. That is the only...

Jun 2021
||
(0)
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Analyst/Coordinator

We just did an upgrade, and we have found a ton of issues. I have called in each issue to support,...

May 2021
||
(0)
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Analyst/Coordinator

When a study is done and orders are put in, if the user doesn't pick the order off the worklist, we...

May 2021
||
(0)
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Analyst/Coordinator

We will unfortunately be keeping Cardiology Hemo. In the past, I was excited about it, but now with...

May 2021
||
(0)
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Analyst/Coordinator

The vendor oversells their system’s bandwidth. I would like more information up front on what to...

May 2021
||
(0)
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Analyst/Coordinator

The system's inventory piece cannot integrate with our EMR. There are small caveats in Cardiology...

May 2021
||
(0)
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Analyst/Coordinator

The vendor's support people are quick to answer, and they can usually turn around my issues quickly.

May 2021
||
(0)
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Manager

Change Healthcare has improved the integration of the product. We now have integration with our...

Apr 2021
||
(0)
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Manager

The system is a little more self-sufficient than other systems that we use, but this system is...

Apr 2021
||
(0)
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Manager

We didn't get what we thought we were buying with this system. It isn't bad, but it also isn't the...

Apr 2021
||
(0)
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Manager

I would love to say that the system is stable, but we have had some recent uploads that have caused...

Apr 2021
||
(0)
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Manager

The system falls short of meeting our expectations when it comes to EMR integration.

Apr 2021
||
(0)
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Manager

Change Healthcare charges for every little thing, and that has always been one of our biggest...

Apr 2021
||
(0)
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Manager

I haven’t been privy to the vendor's promises, but they provide good support for timely...

Apr 2021
||
(0)
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Manager

The system is all wrapped up in an agreement that is quite pricey, so we expect not to be being...

Apr 2021
||
(0)
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Manager

I see my satisfaction still being high a year from now unless there are some serious lapses that I...

Apr 2021
||
(0)
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VP/Other Executive

I would like to see more of a web-hosted or cloud-based solution from Change Healthcare. I think...

Mar 2021
||
(0)
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Analyst/Coordinator

We did a big upgrade, and we were running some older hardware, so we had a lot of issues with the...

Mar 2021
||
(0)
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Analyst/Coordinator

Cardiology Hemo is a good application. One thing that we love is that there is a single database for...

Mar 2021
||
(0)
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Analyst/Coordinator

On the clinical side, people aren't happy with the flow and the formatting of the reports. There are...

Mar 2021
||
(0)
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Analyst/Coordinator

The vendor's support is very good. We have a good working relationship with the vendor.

Mar 2021
||
(0)
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Manager

I think we would review Change Healthcare if we had to buy a system again. I am not sure that we...

Mar 2021
||
(0)
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Manager

The implementation went great, and the training was good. I don't know whether I would say the...

Mar 2021
||
(0)
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Manager

Cardiology Hemo is user friendly. Making sure that it works right requires some work behind the...

Mar 2021
||
(0)
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Manager

Change Healthcare has been supportive of us during the COVID-19 crisis. They have been really prompt...

Jan 2021
||
(0)
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Director

Change Healthcare has a pretty good hemo system. Our biggest problem with it is the...

Nov 2020
||
(0)
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Director

I wish a nurse could have Bluetooth headphones and be walking around the room when he or she is...

Nov 2020
||
(0)
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Director

Change Healthcare charges us for everything. I don’t know of anything that we have done outside of...

Nov 2020
||
(0)
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 or  to see details.

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