Cardiology Hemo Comments

 
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User Commentary

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Manager

Functionality and Upgrades

The physicians love Cardiology Hemo because it is so easy to use. We really like the buttons and the...

Aug 2020
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Director

Interfacing and Integration

Cardiology Hemo is a very good product. It is integrated with the rest of the system in a single...

Jun 2020
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Manager

Service and Support

The vendor's support is no different in regard to COVID-19. Change Healthcare's support is top...

Jun 2020
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Analyst/Coordinator

Future Outlook

I would like to be able to edit the templates myself and not have to request edits. Change...

Jun 2020
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Analyst/Coordinator

Service and Support

Change Healthcare is doing really well at supporting us through COVID-19. We also have our contact,...

Jun 2020
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Nurse

Functionality and Upgrades

We do many procedures a week, and we are able to accomplish all of them through Cardiology Hemo. I...

Jun 2020
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Nurse

Functionality and Upgrades

Cardiology Hemo works very well, and it is consistent. We can put over a hundred patients a week...

Jun 2020
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Director

Functionality and Upgrades

The system is easily manageable. I like that it is almost like a file folder of a thought process...

Jun 2020
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Manager

Functionality and Upgrades

We did a pretty major upgrade that went well. The upgrade was good. I like doing upgrades with...

Jun 2020
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Manager

Other Observations & Comments

I wouldn't call Change Healthcare proactive, but they have been more proactive lately. Change...

Jun 2020
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Manager

Other Observations & Comments

Overall, I am really satisfied with Change Healthcare. I would see my satisfaction with the vendor...

Jun 2020
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Manager

Implementation and Training

Change Healthcare doesn’t offer much in the way of training. They don’t reach out to us for training....

May 2020
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Manager

Functionality and Upgrades

The system is easy to use, and it is rare that we have issues with it. It is very dependable.

May 2020
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Manager

Service and Support

I would give the vendor a low rating for being supportive during the COVID-19 crisis. I haven’t...

May 2020
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Manager

Technology

Unfortunately, I don’t have a positive opinion of Change Healthcare because they have always fallen...

May 2020
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Manager

Other Observations & Comments

Change Healthcare has some positive aspects. They recently acquired a decision support company that...

May 2020
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Director

Implementation and Training

Change Healthcare doesn't offer ongoing training unless we pay for it. They used to have user groups...

May 2020
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Director

Interfacing and Integration

We would like to see better integration with the nurse charting station. That would be key for us,...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

On the hemo side, an adept clinical person would probably say that there are improvements to be...

May 2020
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Analyst/Coordinator

Interfacing and Integration

The system integrates well with various modalities with no issues. The image storage is great. We...

May 2020
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Analyst/Coordinator

Relationship

Change Healthcare keeps all of their promises. They have absolutely taken care of me over the long haul....

May 2020
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Analyst/Coordinator

Implementation and Training

The quality and effectiveness of ongoing training are high. Change Healthcare is always offering...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

When it comes to driving tangible outcomes, Change Healthcare probably doesn’t do that as well as...

May 2020
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Director

Functionality and Upgrades

The product is stable. It does what it needs to do in the cath lab environment. The product works...

May 2020
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Director

Interfacing and Integration

Change Healthcare could definitely improve the product by integrating it with other products and...

May 2020
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Analyst/Coordinator

Service and Support

Change Healthcare takes a long time to deliver on their promises, but eventually, they do deliver.

May 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

From what I am aware of, Change Healthcare charges us for everything.

May 2020
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Analyst/Coordinator

Functionality and Upgrades

I would rate the ease of use low due to trying to get measurements and pressures. The solution is...

May 2020
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Analyst/Coordinator

Implementation and Training

The ongoing training doesn’t happen much in terms of the education that is given when we first came...

May 2020
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Manager

ROI / Cost (care and feeding)

The vendor does not avoid charging; they love to charge us for every little thing. However, the...

May 2020
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Manager

Service and Support

Within the last year, I have noticed a lot of emails with proactive alerts, and those have been very...

May 2020
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Manager

Service and Support

The vendor’s best product is their support staff. If there is ever an issue, I just have to call the...

May 2020
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Physician

Technology

I probably would like to see some improvements with Cardiology Hemo. Sometimes we have device...

May 2020
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Physician

Functionality and Upgrades

In general, we have had positive feedback from the hemo teams for in-procedure stability. The...

May 2020
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Manager

Functionality and Upgrades

I like the diagram of the heart that the system has; it is great. I love the structured tables in...

Apr 2020
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Manager

Relationship

During this COVID-19 crisis, there is really nothing that Change Healthcare can help us with. They...

Apr 2020
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Manager

Implementation and Training

Once we learned how to work the product, there was not a lot of training involved. Additional...

Apr 2020
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Manager

Service and Support

The support for the product is fantastic. I am confident in the help I am getting, and the staff...

Apr 2020
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Manager

Functionality and Upgrades

The system is very comprehensive, and there are a lot of benefits to the cardiology PACS. There are...

Apr 2020
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Manager

ROI / Cost (care and feeding)

The system is not very user friendly, and it is a little hard to use in a key application. The...

Apr 2020
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Manager

Functionality and Upgrades

It is nice that we have integrated the system with a third-party solution. Change Healthcare's...

Apr 2020
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Manager

Relationship

The vendor is always emailing us and giving us assistance, and they have continued to do that...

Apr 2020
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Manager

Relationship

The product is part of our long-term plans. We can’t find anything we like better. The vendor keeps...

Apr 2020
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Manager

Functionality and Upgrades

The product helps some of our registry needs. The system is easy to use, customize, and make changes...

Apr 2020
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Manager

Functionality and Upgrades

It is nice that we can data mine out of the product, although some of the data mining could be...

Apr 2020
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Director

Relationship

At the executive level, I would let Change Healthcare know that they can definitely benefit from...

Mar 2020
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Director

Service and Support

The support people are usually available when we call, but I don’t always know that we are going to...

Mar 2020
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Manager

Functionality and Upgrades

The system gives more monitoring options than our older system. Now we can measure CO2 levels, and...

Jan 2020
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Manager

ROI / Cost (care and feeding)

All of the updates require additional costs, and we are paying a large amount of money for the...

Jan 2020
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Analyst/Coordinator

Relationship

While we are having issues with another side of Change Healthcare, we are not really having issues...

Dec 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

I would hesitate to buy Cardiology Hemo again because of the issues we have with Change Healthcare...

Dec 2019
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Analyst/Coordinator

Interfacing and Integration

Cardiology Hemo is pretty easy to use, and our staff members seem to like it. It does pretty well...

Dec 2019
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Manager

ROI / Cost (care and feeding)

Change Healthcare charges for every little thing. Our other vendors have packaged deals and...

Dec 2019
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Manager

Technology

We used to consider Change Healthcare our standard; however, they aren't keeping up with technology...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

The system is solid overall. The integration with the cath reporting is pretty good. With every new...

Dec 2019
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Analyst/Coordinator

Service and Support

I would like to see the vendor be proactive with some changes. Changes are always being made in the...

Dec 2019
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Manager

Functionality and Upgrades

Cardiology Hemo is great in the sense that we can do everything that we need to do. However,...

Dec 2019
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Director

Implementation and Training

Change Healthcare delivers new technology that meets our needs, but that costs money. I would like...

Nov 2019
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Manager

Other Observations & Comments

A vendor will tell us anything that we want to hear, and Change Healthcare is no better than any...

Nov 2019
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Manager

Relationship

Change Healthcare does not seem to have a focus on cardiology like McKesson's team did. At one...

Nov 2019
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Manager

Relationship

There has been a lot of turnover, and it is sometimes hard to get ahold of people who can help us....

Nov 2019
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Manager

Functionality and Upgrades

The system is fairly easy to use, so we don't have any issues in that area. It is pretty...

Nov 2019
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Director

Functionality and Upgrades

On the actual inventory management side of things, there could be some improvements around managing...

Oct 2019
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Director

Functionality and Upgrades

It has been an evolutionary process with Cardiology Hemo. When Cardiology Hemo first came out years...

Oct 2019
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Director

Functionality and Upgrades

Cardiology Hemo is a pretty intuitive system. The way that Cardiology Hemo interacts with our...

Oct 2019
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Director

Functionality and Upgrades

As we evolved into our structured heart program and did things in the cath lab that used to be done...

Oct 2019
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Manager

Functionality and Upgrades

When it comes to ease of use, Cardiology Hemo is complicated. There is just so much information that...

Oct 2019
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Manager

Implementation and Training

When the team from Change Healthcare came for training, they focused on several systems because...

Oct 2019
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Manager

ROI / Cost (care and feeding)

I feel like I have received my money's worth with Cardiology Hemo. Change Healthcare is right up...

Oct 2019
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Manager

Relationship

With Change Healthcare, my account executives have changed several times, but I really like our...

Oct 2019
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Director

Functionality and Upgrades

Cardiology Hemo seems to be pretty solid and stable. The system does what we need it to do....

Oct 2019
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Director

Functionality and Upgrades

We are not sure whether the system is part of our long-term plans. When we upgraded to the web-based...

Oct 2019
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Director

ROI / Cost (care and feeding)

Change Healthcare charges for every little thing. They neglected to tell us that some of the things...

Oct 2019
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Nurse

Functionality and Upgrades

I would like to see Change Healthcare’s reporting tool improve or integrate into the actual...

Jul 2019
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Director

Service and Support

Everything is going well with Change Healthcare. We get good service from them, but their prices are...

Jul 2019
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Manager

Relationship

We don’t have salespeople who show up regularly from Change Healthcare to do any demos. If there is...

Jan 2019
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Manager

Functionality and Upgrades

We have been using the product for quite some time and are very pleased with it. Based on my...

Jan 2019
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Manager

Functionality and Upgrades

There is always room for improvement in Cardiology Hemo, and there are always things we would do a...

Jan 2019
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Director

Service and Support

We have a great sales representative. I rarely have to go above that person. I would definitely...

Jan 2019
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Director

Functionality and Upgrades

McKesson is struggling a bit with the transition to Change Healthcare. I feel like the vendor is...

Jan 2019
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Manager

ROI / Cost (care and feeding)

Cardiology Hemo is integrated with our current EMR, but some of the clinical promises and other...

Jan 2019
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Manager

Functionality and Upgrades

Our physicians don't like how reports are set up in Cardiology Hemo. They want a better workflow for...

Jan 2019
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Physician

Service and Support

Change Healthcare has been tardy when it comes to improving Cardiology Hemo, and they are horrible...

Jan 2019
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Physician

Functionality and Upgrades

The image archive works fine in Cardiology Hemo. The image display works fine too. Overall,...

Jan 2019
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Physician

Functionality and Upgrades

We have an inherent problem with pressure measurements in Cardiology Hemo, and often, there is...

Jan 2019