Cardiology Hemo Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We currently are running two different cardiology systems. We will potentially go to just one system...
Login or Create an Account to see details.
Relationship
Change Healthcare is proactive regarding upcoming changes and updates. Regarding implementation...
Login or Create an Account to see details.
Relationship
I want Change Healthcare to focus on cybersecurity. They were hacked, and that has caused a pain...
Login or Create an Account to see details.
Relationship, Product
We did upgrade our cardiology PACS, which includes hemo. But we had some issues with it afterward....
Login or Create an Account to see details.
Relationship
We are currently working with the company on a beta project with excellent outcomes thus far.
Login or Create an Account to see details.
Loyalty
I am glad that for Cardiology Hemo, Change Healthcare is moving toward the web version. We want to...
Login or Create an Account to see details.
Loyalty, Product
We have very little need to integrate Cardiology Hemo because it is an ancillary system, so as long...
Login or Create an Account to see details.
Product
If someone is used to Cardiology Hemo, the ease of use is fine. But if someone is not used to it,...
Login or Create an Account to see details.
Loyalty
The product may be part of our long-term plans. When we do an RFP in the next few years, we will...
Login or Create an Account to see details.
Value
The vendor charges for every upgrade, and they charge a large amount of money. The charges aren’t...
Login or Create an Account to see details.
Operations
The training has been very adequate from Change Healthcare. Cardiology Hemo is a solid product.
Login or Create an Account to see details.
Loyalty, Value
We don't have any plans to leave Change Healthcare in the next little while, but that decision is...
Login or Create an Account to see details.
Culture, Product
Cardiology Hemo works exactly as promoted. I haven't had any issues per se. There were one or two...
Login or Create an Account to see details.
Relationship
When I have called the customer support team with hemo problems, especially emergency hemo problems,...
Login or Create an Account to see details.
Relationship, Product
We have done a lot of integration with the product. Change Healthcare has partnered with different...
Login or Create an Account to see details.
Loyalty
There is an upgrade with some new functionality coming to Cardiology Hemo, and I look forward to...
Login or Create an Account to see details.
Relationship
I enjoy working with the application, and the vendor seems to meet the needs of our organization....
Login or Create an Account to see details.
Relationship
The support we get for the product is great. If we have a patient on the table, staff can call the...
Login or Create an Account to see details.
Relationship
From an IT perspective, the support team can be difficult to get through to sometimes. It takes a...
Login or Create an Account to see details.
Operations, Product
Change Healthcare's solution is not the number-one solution for the hemo space. It works for us here...
Login or Create an Account to see details.
Loyalty, Relationship
There is little to no on-site support from Change Healthcare, so I expect their remote support to be...
Login or Create an Account to see details.
Value
We pay a premium up front to Change Healthcare, so I expect them not to nickel-and-dime us after that....
Login or Create an Account to see details.
Product
The only reason I would give the system a relatively low rating is that it doesn't support some of...
Login or Create an Account to see details.
Operations, Product
Our Change Healthcare product is intuitive. Once users know the basics, it is easy to find their way...
Login or Create an Account to see details.
Loyalty, Product
We are still working on older patient modules within Cardiology Hemo. The technology has been around...
Login or Create an Account to see details.
Relationship, Product
The Cardiology Hemo stations work as expected. They are quick when we need them on the fly.
Login or Create an Account to see details.
Value
In general, the upgrade was very pricey. I don't know that we got a lot of bang for our buck, but...
Login or Create an Account to see details.
Product
I don't think I would recommend the solution to someone as large as we are, but it is a fine product...
Login or Create an Account to see details.
Product
The end users are able to use the application, but we get a fairly regular number of calls from...
Login or Create an Account to see details.
Loyalty, Product, Value
If I had a chance to pick a cardiology hemo product again, I would definitely investigate some other...
Login or Create an Account to see details.
Loyalty, Product
Change Healthcare has a five-year plan to do a zero-footprint viewer and more modern HTML5 where...
Login or Create an Account to see details.
Loyalty, Product
The current application is getting better at working with third-party VNAs. But Change Healthcare's...
Login or Create an Account to see details.
Culture, Value
With every step we have done where we have promised to meet volume requirements, numbers of...
Login or Create an Account to see details.
Relationship
Change Healthcare is not bad at being proactive. They have a pretty good system that gives alerts,...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor has brain drain going on with their support team. I can't get ahold of someone that is...
Login or Create an Account to see details.
Product
Once we stood up Cardiology Hemo and did a hardware refresh, it worked. Like with any system, we had...
Login or Create an Account to see details.
Operations, Product
Cardiology Hemo’s overall quality is low because our most recent upgrade was a nightmare. The...
Login or Create an Account to see details.
Relationship
Change Healthcare’s typical way of supporting us is that we have to put in a ticket first, and if we...
Login or Create an Account to see details.
Relationship
I have a person at Change Healthcare to whom I can escalate project-related things. If something is...
Login or Create an Account to see details.
Product
If someone is going to use Cardiology Hemo, I would tell them that a big part of the system is its...
Login or Create an Account to see details.
Loyalty
Cardiology Hemo isn’t part of our long-term plans, and we will decide soon on its replacement. Our...
Login or Create an Account to see details.
Operations
We had major issues when we went live with the product, and the on-site people from Change...
Login or Create an Account to see details.
Relationship
We are working on productivity with Change Healthcare. We have gotten recurring calls set up with...
Login or Create an Account to see details.
​
Featured Report
Preferences