Cardiology Solutions Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Relationship

Change Healthcare acquired Cardiology Solutions, and there are still some staff members left from...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

There are times when I want to do something like get an interface modification in Cardiology...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Relationship

For the most part, the support I receive from Change Healthcare is all under contract and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The key to good support with Change Healthcare is to get somebody on the phone. When we call Change...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

I'm not hearing any complaints about Cardiology Solutions. The system is a little clunky on our...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Some structured reports in Cardiology Solutions are automatically sent to the EHR, but there are few...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Change Healthcare is pretty soft on recommendations. Upgrades are recommended as we get closer to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Change Healthcare’s web support is abysmal and highly fractured. We can expect a many-day delay when...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

If we had to buy Cardiology Solutions again, we would find a more economical module. This solution...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Change Healthcare does not keep their promises to take our enhancements or listen to our issues and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The implementation was horrible. I think we got an implementation person that was super new, and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Just viewing things in Cardiology Solutions is easy, but if we are working in it every day, we...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

There are some custom things we have to do to make integration work with Cardiology Solutions. We...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Relationship

I wouldn't say the vendor has kept all promises. They have been a reasonable partner, but...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

When we have changed some things, the vendor has reluctantly been pulled along with us. Knowing that...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Product

The system is solid, and it works. We definitely got off to a rocky start when we did our update....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

Change Healthcare does initial training, but they don’t have a great system in place for ongoing...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The customer support can be hit or miss. Lately, it has been fine. Change Healthcare's techs need to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

We often try to call our sales representative and don't get a callback. They won't respond to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Change Healthcare’s support people were really good about answering us before. However, we sometimes...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Change Healthcare has been my vendor of choice that I have worked with for much of my career. There...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The product is great and easy to use. From an implementation standpoint, the product has not...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Loyalty, Relationship

Change Healthcare is still going through a lot of change since they were acquired by Optum. The...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Value

Overall, Cardiology Solutions is not too expensive. Change Healthcare was historically not great,...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We like the fact that the product is a single, integrated source. That is a key driving factor,...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

The product has met our expected outcome. We had goals to have better ease of use and workflow, and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

We have been really impressed with Change Healthcare’s level of engagement from both the sales and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

For the most part, all of the products in this area are pretty similar in a lot of ways. Some of...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

With Change Healthcare’s existing product, I do not believe it has significant strengths over...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Change Healthcare is quick to turn customers over to the support team after the implementation, and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Cardiology Solutions covers a lot of modalities, and Change Healthcare definitely had a clinical...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

I wish Cardiology Solutions had a little better documentation. The new version has a lot of old...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

Change Healthcare’s charges are pretty typical. We have had some problems recently with some...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Change Healthcare charges for each different modality reporting service, so I feel a little...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship, Operations

I had a request for something and had to meet with Change Healthcare several times to try to get...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

If I were talking to a peer, I would say that Cardiology Solutions is a really wonderful product and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I have taken pretty much almost every training that Change Healthcare has offered, and they have all...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Change Healthcare was problematic in the past with nickel-and-diming, but they seem to have gotten...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I would like it if Change Healthcare had more high-tier support available to people in different...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

When everything works as intended and all of the bugs have been dealt with, the platform is decent....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Operations, Product

The vendor's web client is a completely new iteration of the vendor's web-based viewer, and it has...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Operations, Product

Change Healthcare is a typical vendor. Their customers go to the vendor's dog and pony show and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

We did a huge software and hardware upgrade with Change Healthcare in the past. With one thing they...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Right now, there is no functionality with inventory integration into Change Healthcare's system....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles
View All Reports
Related Reports