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Cardiology Solutions Commentary
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Monique Rasband
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KLAS SRU Manager - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

Relationship

The support is better for Cardiology Solutions than for other solutions in my opinion. There is less...

Jun 2024
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Analyst/Coordinator

Product

Cardiology Solutions' interface can be a little clunky and difficult to navigate; it could be a...

Jun 2024
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Analyst/Coordinator

Relationship

The vendor has a pretty good community site, but sometimes we can't find stuff.

Jun 2024
||
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Manager

Relationship

We don't have the same sort of support model with Change Healthcare as we do with other vendors....

Jun 2024
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Manager

Loyalty, Product

Cardiology Solutions is a modern application with a lot of features that similar cardiology...

Jun 2024
||
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Manager

Product

I like that Cardiology Solutions is web based. We can apply it to our visualization software...

May 2024
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Manager

Loyalty, Product

I know there have been several updates to the system. Change Healthcare has made significant...

May 2024
||
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Manager

Relationship

Change Healthcare has been pretty good with HL7 messages and things like that. They pride themselves...

May 2024
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Manager

Relationship, Operations

We have been a longtime customer of Change Healthcare for radiology, but the cardiology side is a...

Apr 2024
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Analyst/Coordinator

Relationship

Change Healthcare acquired Cardiology Solutions, and there are still some staff members left from...

Feb 2024
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Analyst/Coordinator

Relationship, Product

There are times when I want to do something like get an interface modification in Cardiology...

Feb 2024
||
(0)
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Analyst/Coordinator

Culture, Relationship

For the most part, the support I receive from Change Healthcare is all under contract and...

Feb 2024
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(0)
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Analyst/Coordinator

Relationship

The key to good support with Change Healthcare is to get somebody on the phone. When we call Change...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

I'm not hearing any complaints about Cardiology Solutions. The system is a little clunky on our...

Feb 2024
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Analyst/Coordinator

Product

Some structured reports in Cardiology Solutions are automatically sent to the EHR, but there are few...

Feb 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

Change Healthcare is pretty soft on recommendations. Upgrades are recommended as we get closer to...

Feb 2024
||
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Analyst/Coordinator

Relationship

Change Healthcare’s web support is abysmal and highly fractured. We can expect a many-day delay when...

Feb 2024
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Analyst/Coordinator

Value

If we had to buy Cardiology Solutions again, we would find a more economical module. This solution...

Jan 2024
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Analyst/Coordinator

Relationship

Change Healthcare does not keep their promises to take our enhancements or listen to our issues and...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations

The implementation was horrible. I think we got an implementation person that was super new, and...

Jan 2024
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(0)
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Analyst/Coordinator

Relationship, Product

Just viewing things in Cardiology Solutions is easy, but if we are working in it every day, we...

Jan 2024
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Manager

Relationship, Operations, Product

The system is solid, and it works. We definitely got off to a rocky start when we did our update....

Aug 2023
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(0)
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Manager

Operations, Value

Change Healthcare does initial training, but they don’t have a great system in place for ongoing...

Aug 2023
||
(0)
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Manager

Relationship

The customer support can be hit or miss. Lately, it has been fine. Change Healthcare's techs need to...

Aug 2023
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(0)
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Manager

Culture, Relationship

We often try to call our sales representative and don't get a callback. They won't respond to...

Aug 2023
||
(0)
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Manager

Relationship

Change Healthcare’s support people were really good about answering us before. However, we sometimes...

Aug 2023
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(0)
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Manager

Relationship

Change Healthcare has been my vendor of choice that I have worked with for much of my career. There...

Aug 2023
||
(0)
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Manager

Operations, Product

The product is great and easy to use. From an implementation standpoint, the product has not...

Aug 2023
||
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