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Chartis Digital Transformation Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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VP/Other Executive

Relationship, Operations

The firm checked in on us, and they were effective across the board. I don't really feel like we...

Dec 2025
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VP/Other Executive

Relationship, Operations

Chartis' team was great. I was honestly surprised by how much time the senior people spent on the...

Dec 2025
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VP/Other Executive

Operations

The several deliverables throughout the project were all very actionable. Chartis was very...

Dec 2025
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VP/Other Executive

Loyalty, Relationship

Chartis demonstrated having our long-term interests at heart. They went above and beyond and were...

Dec 2025
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VP/Other Executive

Value

Chartis certainly exceeded our expectations. They did more than they said they were going to do....

Dec 2025
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VP/Other Executive

Relationship, Value

The opportunities Chartis outlined, assuming we executed on them and sold on them, delivered...

Dec 2025
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VP/Other Executive

Relationship

Sometimes, Chartis was just a little too nice. They sometimes tiptoed around certain things....

Dec 2025
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VP/Other Executive

Loyalty, Operations

Chartis was very experienced. That was one of the reasons we selected them. One thing that stood out...

Dec 2025
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VP/Other Executive

Relationship

I would absolutely buy Chartis' services again. Their understanding of Epic's capabilities and road...

Dec 2025
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COO

Relationship, Operations, Services

Chartis gave us a document that allowed us to have the conversations we needed to have. With...

Dec 2025
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COO

Loyalty, Relationship, Services

The people at Chartis are good listeners, and in doing that, they show that they are learning who we...

Dec 2025
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COO

Operations, Value

I think all consultants are very expensive, but Chartis has been a good partner. Their price points...

Dec 2025
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COO

Relationship, Operations, Services

Chartis actually brought some folks in who were extremely knowledgeable in the space we are working...

Dec 2025
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COO

Relationship, Operations

Sometimes Chartis pushes us, and that is a good thing because that is why we hire consultants. They...

Dec 2025
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CIO

Services

I saw a sample of one of the deliverables from Chartis for the end of the project that included...

Dec 2025
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CIO

Relationship

The quality of people Chartis brings to these engagements is really amazing. The firm doesn’t send...

Dec 2025
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VP/Other Executive

Loyalty, Services

The landscape is changing, and we would have liked Chartis to have pushed the boundaries a bit more...

Dec 2025
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VP/Other Executive

Relationship

The consultants from Chartis are very talented, professional, approachable, and very much attuned to...

Dec 2025
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(0)
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VP/Other Executive

Relationship, Operations

I really enjoyed working with Chartis's team. They presented very knowledgeable people. I appreciate...

Dec 2025
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(0)
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VP/Other Executive

Loyalty, Operations

We wanted to get a framework for our initiative, and we have one now. Our next step is to plan out...

Dec 2025
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VP/Other Executive

Relationship

Chartis builds very good relationships with people that we work with, so they are almost like an...

Oct 2025
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VP/Other Executive

Operations

For the project, I feel like we are all learning together. I don’t know that any consulting firm is...

Oct 2025
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VP/Other Executive

Relationship

The technology for the project is constantly evolving, and Chartis doesn't come to the table with a...

Oct 2025
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VP/Other Executive

Relationship, Operations

Chartis brought industry perspectives and good facilitation into our own company. The firm is very...

Feb 2025
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VP/Other Executive

Loyalty, Services, Value

Chartis' services aren't cheap, but organizations get what they pay for. We knew that going in, and...

Feb 2025
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VP/Other Executive

Loyalty

Chartis won the work compared to other firms because they were more knowledgeable about the subject...

Jan 2025
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VP/Other Executive

Relationship, Operations

The only area for improvement for the project would have been to have more time spent with boots on...

Jan 2025
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VP/Other Executive

Relationship, Value

Chartis was thoughtful and easy to work with. They produced useful products, and they were timely....

Jan 2025
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Related Reports
Performance
KLAS article icon
Healthcare Management Consulting 2025
30 April 25    |   Kevin Huang and Warren Whitford
As the healthcare industry evolves, healthcare organizations often need strategic help to ensure operational success and better serve patients. Management consulting firms, with their wealth of expertise, are uniquely positioned to fulfill this need. KLAS’ Healthcare Management Consulting 2024 report shared which consulting needs were being prioritized by healthcare leaders. Building on last year’s findings, this report shares (1) the scope and type of validated healthcare management consulting (HMC) services provided by firms and (2) how firms perform—first examining the HMC market overall and then the six individual segments it comprises. The report is intended to help healthcare and payer organizations determine which firms may be best suited to meet their complex needs, with a particular focus on level of expertise, actionable deliverables, and outcomes.
Performance
KLAS article icon
Digital Transformation Consulting 2023
20 April 23    |   Robbie Bullough and Warren Whitford
Healthcare organizations have been moving toward digital transformation for over a decade, and the COVID-19 pandemic, increased consumerism, and shrinking margins have furthered this momentum. Many forward-thinking organizations are embracing technology-led transformation and positioning themselves as leaders in the new digital health race, and the rest can’t afford to be left behind. In KLAS’ Healthcare Consulting and Services 2021 report, consumer engagement was the emerging challenge most often reported. Many organizations are engaging with consulting firms to improve their digital health capabilities and ultimately the consumer experience. Within the last year, KLAS has published a series of First Look reports evaluating client experiences with digital transformation consulting firms. This report takes a comprehensive look at these and other firms and also provides an overview of the digital transformation consulting market.



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