Chartis IT Planning and Assessment Commentary
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Subject Expert
Greg Hughes
Research Director
Commentary Summary
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User Commentary
Loyalty
We did not consider any other firms because Chartis came as a recommendation from another health...
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Operations
Overall, the quality of the staff was pretty high. We had a few missteps when it came to our final...
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Relationship
The Chartis executives were very attentive and perceptive even before I raised issues. They would...
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Relationship
I found Chartis to be very engaging, attentive, and easy to work with. We had to make a couple of...
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Services
Chartis was extremely responsive. We could ask them for just about anything for support, and I don't...
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Loyalty, Relationship
The thing I would call out the most is that the people who were the leaders among the Chartis...
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Relationship
Our engagement with Chartis was limited, but they were very responsive. They clearly wanted to...
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Loyalty
We chose Chartis because we have had really good experiences working with Chartis on other...
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Operations
We asked Chartis to do a lot in a short amount of time. What they delivered wasn't necessarily...
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Services
I knew the basics of the functionality of the systems we were considering with Chartis’ help, but...
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Relationship
We have used Chartis in many different ways, and we trust them. They know us, and they know how we...
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Value
I believe that we received our money's worth from Chartis. We had multiple metrics, and Chartis...
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Relationship, Operations
When it comes to communicating and delivering actionable insights and recommendations to specific...
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Loyalty, Relationship
We considered several other firms. However, we needed the best, and we were under a time constraint....
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Relationship
I would give Chartis multiple top ratings for their staff members and consultants. Chartis really...
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Loyalty, Operations, Services, Value
When Chartis finished their first assessment part and came up with recommendations, we internalized...
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Relationship, Operations, Services
Chartis had a good mixture of experts from different clinical roles as part of the project, and that...
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Loyalty
I was impressed with the strategic ability Chartis had. They had good knowledge about what other...
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Loyalty, Relationship, Value
The questions that Chartis asked and how they listened to our answers to help drive the scope and...
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Loyalty, Value
Our end decision to choose Chartis was because Chartis had some expertise in doing the particular...
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Relationship
For a consulting firm coming in, Chartis did a really nice job of engaging with, talking with, and...
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Relationship, Operations
We are considering Chartis for other types of projects. There have been many times when we would...
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Relationship, Value
What we like about Chartis is that they had experience in what we needed to get done. They had...
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Loyalty, Relationship
Chartis has helped us really think through the way we need to be organized when a certain product...
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Operations
The consultants were knowledgeable. They knew what they were saying and doing, and they were very...
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Relationship, Operations
My manager told me to reach out to Chartis to see whether they could do the project because they do...
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Loyalty, Relationship, Operations
We worked with another firm prior to this project, and we didn't like the firm, so that was when we...
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Loyalty, Services
Chartis is strong. We always engage with a partner. The firm brings expertise. We use them over and...
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Relationship, Operations
The consultants from Chartis had not only a lot of deep technical knowledge but also a lot of broad...
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Loyalty
We chose Chartis because of the engagement from their senior consultants, the pricing, and the...
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Loyalty, Relationship
We went with Chartis predominantly because of a good past experience with them, and they were able...
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Relationship
We got the deliverable back from Chartis, and we are very happy with it. That is a good call out...
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Loyalty
There was a comparison, and Chartis was selected through the RFP process. We knew that they had...
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Value
Cost is my primary concern. Chartis is costly. The price that is quoted from them seems expensive.
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Relationship
There are a couple of people from Chartis who are not doers but more like thought partners. Chartis...
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Relationship
For this process, Chartis is keeping us on a timeline. I am extremely satisfied with where we are...
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