Chartis IT Planning and Assessment Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Operations
Chartis's consultants were people who had done the work. They didn't just work for a consulting...
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Relationship
Chartis blew me away with what they were able to do. They were really flexible. We scheduled a lot...
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Value
We're hoping to use Chartis again. We have extremely limited funds for this kind of thing, but we're...
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Loyalty, Operations
Having worked with Chartis in the past, we knew that we wanted to work with Chartis, but we also...
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Relationship
When giving feedback about an assessment like this, we adjust our message for different audiences....
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Relationship, Services
I've always enjoyed engaging with Chartis's senior partners. I find them to be extremely responsive...
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Relationship, Operations, Services
We have been thrilled with Chartis. Personally, I can't speak highly enough for certain people on...
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Loyalty
We've engaged the firm multiple times. Our experience is the evidence as to why we would hire them...
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Loyalty, Operations, Value
Our expectation going into the service was that Chartis would validate that we were following the...
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Operations
Chartis was very personable and flexible, especially with schedules. Sometimes other teams push us...
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Loyalty, Relationship
Chartis was top notch. They kept me in line and stayed on top of their communications. The firm...
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Relationship
When Chartis engaged with us on this project, they didn’t have a presence like that of a consultant....
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Relationship, Services
We have not worked with Chartis for very long, so while they have a good track record, we have not...
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Relationship, Operations
We have a good relationship with Chartis’s team, and they are very responsive. They are not rigidly...
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Relationship, Services
Chartis has adapted to almost everything. Based on their performance, I’m super pleased. I haven't...
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Relationship, Operations
Chartis came in and gave an assessment, and within that, they developed a statement of work to...
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Operations
Chartis helped us navigate the process of searching for vendors, and they supported us completely...
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Relationship, Operations
Chartis had to learn a lot in working with us because we are not like their other clients. We do...
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Relationship
Chartis was always extremely helpful and nice. Whenever the firm’s top-level leadership came in and...
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Value
I think that we received our money's worth from our engagement with Chartis. We put a lot of work...
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Operations
There are a couple of different things that Chartis did that really stuck out to me. The person I...
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Relationship
Chartis created a common understanding and an executable plan, which led to collective improvement...
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Relationship
The partnership with Chartis had substantial flexibility, and the firm adapted to our needs and...
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Relationship, Value
Chartis brings a great amount of industry knowledge and specificity to meet the demands of...
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Relationship
With Chartis, our problem is that when we work with the same firm over and over again, our...
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Operations, Value
We pared back a lot to take a lot of the cost out. It would have been great to have more, but given...
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Operations
We did not consider other firms. Part of the reason we went with Chartis is that our partner used...
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Operations
We had some slight bumps in the road, but with almost all of Chartis' communication and...
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Relationship, Operations
Chartis had the right folks on the project for our type of organization. No one ever knows what...
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Relationship
Chartis was great. We had a really good group of people that we worked with, and they all did a...
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Operations, Value
Chartis gave us an idea of what the project would cost us, what type of lift it would be, and what...
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Relationship, Operations
Chartis definitely spent the time identifying the key stakeholders, meeting with them throughout the...
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Relationship
Chartis has organizational knowledge and a lot of experience in the planning and assessment space....
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Relationship, Value
We find the firm to be very reasonably priced and fair. We feel like they are a good value. In all...
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Relationship, Operations
During the engagement, across different divisions within the firm, when I reached out to someone,...
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Relationship
We definitely achieved outcomes. Most of the outcomes were around educating our other executives and...
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Relationship, Services
There are many different ways Chartis has gone above and beyond what I was expecting. I like their...
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Relationship, Services
I would highly recommend Chartis to anybody who is doing an ERP assessment or vendor selection....
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Loyalty, Relationship, Operations
I hired Chartis for their expertise in planning and evaluating ERP software. I really needed someone...
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Loyalty, Relationship
We chose Chartis for our organizational history with them. We have been very successful, so our...
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Relationship, Operations
One thing about Chartis that I like is that they have different industry experts. As topics come up,...
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Relationship
Our experience with Chartis has been very positive. They have taken our organization through very...
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Loyalty
We did not consider any other firms because Chartis came as a recommendation from another health...
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Operations
Overall, the quality of the staff was pretty high. We had a few missteps when it came to our final...
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Relationship
The Chartis executives were very attentive and perceptive even before I raised issues. They would...
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Relationship
I found Chartis to be very engaging, attentive, and easy to work with. We had to make a couple of...
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Services
Chartis was extremely responsive. We could ask them for just about anything for support, and I don't...
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Loyalty, Relationship
The thing I would call out the most is that the people who were the leaders among the Chartis...
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Commentary Summary
Comment Type Breakout