Chartis Revenue Cycle Optimization Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Relationship

We couldn’t have done this project without Chartis, and we still don’t have staff members with the...

Feb 2024
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VP/Other Executive

Relationship

We started our project with Chi-Matic before they were acquired by Chartis, and I could go to the...

Feb 2024
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VP/Other Executive

Loyalty, Loyalty, Relationship, Relationship

We decided to go with Chartis because of their expertise, their past work, and their references.

Dec 2023
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VP/Other Executive

Relationship, Relationship

Working with Chartis is like an extension of my operation. They are very knowledgeable, and we have...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Sometimes Chartis’ bench strength is not the highest, and some of their consultants might be new and...

Dec 2023
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Analyst/Coordinator

Relationship, Relationship

Chartis really dug into a lot of information for us, and I thought they did an excellent, detailed...

Dec 2023
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Analyst/Coordinator

Relationship, Relationship

Chartis is always willing to work with us if we don’t agree with the presentation that they did....

Dec 2023
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VP/Other Executive

Relationship, Relationship

I would choose Chartis again 100% because they do a good job of collaborating with staff. Some...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

What makes Chartis high quality is their level of experience in the revenue cycle industry and the...

Dec 2023
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VP/Other Executive

Relationship, Relationship

There is a person I meet with regularly, and we talk about current projects. They offer assistance...

Dec 2023
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VP/Other Executive

Relationship, Relationship

We previously worked with Chi-Matic, and they were a small revenue cycle company that was building...

Dec 2023
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VP/Other Executive

Value, Value

Chartis can find a significant amount of revenue that we might potentially leave on the table. We...

Dec 2023
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Director

Relationship, Operations

We had regular meetings with Chartis’ senior leaders so they could make sure the project was going...

Dec 2023
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VP/Other Executive

Relationship, Relationship

The person we have helping us is a coding expert who knows a lot on the professional side and is...

Nov 2023
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VP/Other Executive

Relationship, Relationship

Our reason for working with Chartis is the people we work with. I have formed many relationships....

Nov 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

Chartis has some really good tools, such as the tools they give us when they do an assessment.

Nov 2023
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Director

Relationship, Services

Chartis is actually doing edit and workflow optimizations. Their services really fit in under...

Oct 2023
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Director

Loyalty, Relationship

We hired the firm for their strategic ability; they have the ability to link KPIs to optimizations....

Oct 2023
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Director

Loyalty, Relationship

We chose Chartis because they had more experience with revenue cycle optimization than the other...

Oct 2023
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Director

Relationship, Value

Chartis does avoid charging for everything. We get what we ask for from them, so there are no hidden...

Oct 2023
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Director

Relationship

In general, I would rate Chartis’ staff really high. The folks that we are working with really seem...

Oct 2023
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VP/Other Executive

Operations, Value

After the project had already started, there was a need for a new resource, and Chartis made sure...

Oct 2023
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VP/Other Executive

Operations

Chartis was very knowledgeable of our system from both a technology perspective and an operations...

Oct 2023
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VP/Other Executive

Relationship

Chartis was highly recommended by one of the people within our organization. We started with them,...

Sep 2023
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VP/Other Executive

Relationship

Sometimes the consultants that we get are more assembly line workers than strategists. Chartis’...

Sep 2023
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VP/Other Executive

Loyalty, Relationship

When the firm was Chi-Matic, the strength of their partnership was at the top of the scale. Now that...

Sep 2023
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VP/Other Executive

Loyalty, Relationship

We have used the Chi-Matic arm of Chartis. We feel that the merger has helped us on a strategic...

Sep 2023
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Director

Relationship, Operations

The firm has been very flexible. We had a project where our initial goal was creating a huge amount...

Sep 2023
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Director

Relationship

We have had one executive oversight resource assigned to us from Chartis at no cost, and that...

Sep 2023
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Director

Relationship, Operations

The firm was able to make recommendations beyond what we even asked for. They really knew the...

Sep 2023
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Director

Relationship, Operations

We continued on with the same staff for some second-wave projects because of the staff's expertise;...

Sep 2023
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Director

Value

Part of the intended value added by the firm was achieving Gold Stars with Epic. The firm met all of...

Sep 2023
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Director

Relationship

The firm has a strong knowledge of revenue cycle optimization both from an operational standpoint...

Sep 2023
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Director

Value

The firm’s pricing could always be better, but the quality that we got was worth the cost. We have...

Sep 2023
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CFO

Relationship, Relationship

Chartis acquired Chi-Matic, so I am still working with the original Chi-Matic team. The capabilities...

Sep 2023
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CFO

Relationship, Relationship, Services

We overengineered something, and the firm helped us simplify that. We had other issues as well, and...

Sep 2023
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CFO

Relationship, Relationship, Services

When folks get experience, they are in high demand, so we lose them. We had some difficulty...

Sep 2023
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CFO

Value, Value

The firm is competitively priced. I wouldn't say they are a bargain, but their per-hour rates are...

Sep 2023
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CFO

Relationship, Relationship, Operations, Operations

We have to engage our team and ourselves a lot with any firm, and when consultants don't work out,...

Sep 2023
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CFO

Loyalty, Relationship, Relationship, Services, Services

I would tell my colleagues that the firm already had a revenue cycle practice. They enhanced it with...

Sep 2023
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Director

Relationship, Relationship

I work with firms all the time, and Chartis is one of my favorites that I have ever worked with....

Sep 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

Chartis has been a very good partner, and they are great to work with. They are very adaptable, they...

Sep 2023
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VP/Other Executive

Value, Value

Chartis is very professional, and they deliver a decent product. We are streamlining some workflows...

Sep 2023
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VP/Other Executive

Relationship, Relationship

One of the firm’s executives is always calling and being there for us. From the get-go, the firm was...

Sep 2023
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VP/Other Executive

Value, Value

The firm’s strength is that they are very flexible to our needs. They don't nickel-and-dime for...

Sep 2023
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VP/Other Executive

Relationship, Relationship

The firm could be more effective in some areas if they did side-by-side observations of some...

Sep 2023
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VP/Other Executive

Operations, Operations, Value, Value

Anytime during the project when we had to make a decision, Chartis could pivot very easily and...

Sep 2023
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VP/Other Executive

Operations

Chartis’ staff has to go back to their leadership quite often to get approval to do things or pivot...

Sep 2023
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VP/Other Executive

Relationship, Relationship

Chartis is a very engaged partner, the best part is that they are always soliciting feedback from us...

Sep 2023
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VP/Other Executive

Loyalty, Relationship

If I were in a different environment and had a set of capital that I could dedicate to a longer-term...

Aug 2023
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VP/Other Executive

Loyalty, Operations

One thing that differentiates Chartis from other firms is their quality of talent. I wasn't teaching...

Aug 2023
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VP/Other Executive

Loyalty, Relationship

The biggest deliverable that Chartis gave me was a road map for the short term and the medium term,...

Aug 2023
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VP/Other Executive

Services, Value

Looking back at our engagement with Chartis, we didn’t implement all of the things that we had as...

Aug 2023
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VP/Other Executive

Value

It would have taken me a lot longer than it took Chartis to do what they did on my own. Their...

Aug 2023
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VP/Other Executive

Services, Value

Chartis was hired because of their presentation and what they said that they would deliver. Also,...

Aug 2023
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CFO

Relationship, Relationship, Operations, Operations

The people that engaged with us from Chartis were very seasoned. It felt like everybody brought...

Aug 2023
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CFO

Relationship, Relationship, Operations, Operations

I spent a good bit of time with the principal person in the engagement, talking through the areas I...

Aug 2023
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CFO

Relationship, Relationship

Part of what Chartis came up with was a road map of where they thought we needed to go. They worked...

Aug 2023
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CFO

Operations, Operations

Chartis provided recommendations, but they weren't really executing everything. They executed...

Aug 2023
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CFO

Loyalty, Loyalty, Relationship, Relationship

Outside of the actual engagement we used Chartis on, they have continued to stay engaged with us and...

Aug 2023
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CFO

Relationship, Relationship

Chartis brought a significant amount of expertise and insight. They understood the tools we were...

Aug 2023
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CFO

Relationship, Relationship, Operations, Operations

Chartis was constantly providing examples and value. If we had a question about something, they...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

The firm has really good project managers. As far as true subject matter goes, the higher levels of...

Aug 2023
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VP/Other Executive

Relationship, Relationship

A lot of times, the firm’s consultants work at our speed versus their speed. But we bring in...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Value, Value

So far, improved performance has been the primary benefit of the engagement. But in our unique...

Aug 2023
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VP/Other Executive

Relationship, Relationship

The people we work with from the firm are lead partners on all calls. They bring in other leaders...

Aug 2023
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CIO

Relationship, Relationship, Relationship

When I work with Chartis, I can bring in expertise. I reach out to the firm for people with a deep...

Jul 2023
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CIO

Relationship, Relationship, Value, Value, Value

I only bring Chartis in for high-value projects. The firm is not inexpensive. There are always...

Jul 2023
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VP/Other Executive

Relationship

Chi-Matic is a true partner. If I didn't think that they were good partners, I wouldn’t have worked...

Mar 2023
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VP/Other Executive

Relationship

Chi-Matic will add staff as we need them, no matter the engagement, and they are willing to adapt...

Mar 2023
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VP/Other Executive

Relationship

The executives check in with us routinely and even send text messages just to make sure their team...

Mar 2023
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VP/Other Executive

Relationship, Operations

At every level, from the analysts to the newest employees added by our requests, the people from...

Mar 2023
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