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User Commentary
Relationship
Operationally, Chartis has some room for improvement in terms of workflow throughput, productivity,...
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Relationship
When it comes to the technical expertise of the software, Chartis is very strong. A lot of their...
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Relationship
The involvement has been minimal. In part, I don't think Chartis has had to really step in, but I...
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Loyalty, Operations
In my area of responsibilities, we were dealing with a company called Chi-Matic, which was acquired...
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Relationship
The firm has consistent, frequent communication and emotional intelligence. I think it is important...
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Operations
I think that the quality of who we got and how well they worked with us was good. We kicked off some...
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Loyalty, Operations
We didn't consider any other firms for the project. The firm actually wasn't Chartis when we...
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Relationship
There were times when the firm would present new ideas in front of our partner but we weren't...
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Relationship, Operations
We have a unique relationship with our partner, and we have built some unique workflows. I think...
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Relationship, Operations
I don't think we would have been able to do what we did without Chartis or their grasp and...
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Operations
There was no playbook for the project. The firm really had to work with our teams to identify our...
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Operations
I was always impressed with the consultants that I directly worked with. They definitely put...
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Relationship
In terms of knowledge and expertise of our software, the firm did well. Sometimes we get conflicting...
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Relationship, Operations
I was very happy with how the firm handled everything. They listened, and uniquely in this project,...
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Relationship
The firm's people were involved. If anything, I wanted to meet with them less because everything was...
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Value
I don't think the firm nickel-and-dimed us. If anything, the rates went up, but where in the country...
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Relationship
We have a long-standing history with some of the employees who merged into Chartis. We knew the work...
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Relationship, Services
We didn’t consider any other firms for this engagement because Chartis has done such a great job. I...
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Relationship
Chartis knows they are going to work themselves out of a job eventually. It is not like they want to...
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Loyalty, Relationship
Chartis is building a new product to help clients find out where they are having breakdowns, either...
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Operations
Not everything went perfectly, and I have my perspective that the gaps were more on our end than...
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Relationship
The strength of the partnership was part of what made our engagement so successful. I communicated...
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Relationship, Operations
I got connected with Chartis because of another Chartis engagement we had done. They offered to come...
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Relationship, Services
Epic made some changes to the software that Chartis is working on, and that means that one of the...
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Relationship, Services
Chartis gave us a less experienced analyst, and we addressed that with the firm. They were very...
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Relationship, Operations
All of Chartis’ people were extremely knowledgeable in Epic specifically. They all had Epic...
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Operations
We knew exactly what we wanted, so we didn't really ask Chartis to assess other areas. They...
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Relationship, Services
We had some issues in our EHR that weren't quite working, so Chartis jumped in and helped us clean...
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Loyalty, Operations
We interviewed a couple of different firms, and Chartis just really impressed me with their subject...
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Relationship
Chartis is very knowledgeable in the system we have them working in. They are knowledgeable in both...
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Relationship, Operations
A recent project with the firm was really instrumental in moving certain things forward and really...
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Relationship
The projects that I have done with Chartis have been led by a certain person, and I really can't say...
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Relationship, Operations
I worked with other consulting firms in the past, and we ended up doing most of the work, handing it...
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Relationship
We couldn’t have done this project without Chartis, and we still don’t have staff members with the...
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Relationship
We started our project with Chi-Matic before they were acquired by Chartis, and I could go to the...
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Loyalty, Relationship
We decided to go with Chartis because of their expertise, their past work, and their references.
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Relationship
Working with Chartis is like an extension of my operation. They are very knowledgeable, and we have...
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Relationship
Sometimes Chartis’ bench strength is not the highest, and some of their consultants might be new and...
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