xDome (formerly Medigate) Commentary

Filtered view: All

The next step for documentation is to write processes and procedures for how to use xDome as an...

Our pricing has been very nice. I have not heard of a single instance where we have been told we...

I like the priority groupings that Claroty put together. They're making some really nice small...

Claroty could be a little stronger on the per-device risk score. But I'm just comparing that with...

When we're nearly up for renewal, we will talk to competitors, and we're very open about what we...

Claroty has gone at things from an inventory asset management perspective first into the...

Claroty could be a little stronger on end-of-life, end-of-support notifications, but I have started...

Some of Claroty's competitors at least say that when they give us an alert about a particular piece...

The outcome we see from using xDome is knowing what we have, so with the equipment that we may not...

Claroty offers resources whenever we ask for them. We have regular meetings where we talk about any...

Claroty makes suggestions about device vulnerability remediation. It's a very manual process at the...

I don't even know how much xDome costs, but it is a valuable program. It's a great application, but...

Claroty is fantastic. They meet with us every week to show us upcoming changes, things that have...

xDome is another layer for checking vulnerabilities, and it provides great visibility of all our...

We have an ongoing issue that Claroty is trying to support, and they’re very responsive, but it's...

Claroty is very responsive and quick to get back to us any time we have issues. I don't ever even...

I'm not satisfied or dissatisfied with Claroty’s training because I wasn't really aware that they...

xDome is really easy to use; it's really intuitive, and there is a really good, well-thought-out...

Claroty's support people are great. They respond quickly, take responsibility, and treat every issue...

Claroty's training program is great. They have online training that we can take that's pretty good....

We have had a lot of issues with certain APIs being bidirectional with Claroty, and they are working...

We have definitely done a lot of vulnerability and patching based on what comes from Claroty. We...

xDome is the best product out there right now. For how we are using it and having it profile our...

There are a few things that I wish Claroty would help us out with more. They should be working with...

The training program from Claroty is really great. They are very adaptable to our schedule. The...

The only thing that Claroty could do to improve is to reduce their prices. That would be great, but...

xDome is the number-one system I go to. It's the first thing I log in to when I have an incident. I...

Through mitigation, xDome has delivered measurable results and a significant reduction in...

Claroty does so well with some integrations, but then there are misses with others. We've had a...

Claroty's support is good. Even though we haven't agreed on some things or gotten to a solution on...

I haven't achieved as many outcomes with Claroty as I wanted. I've achieved a small amount of...

Claroty is making some adjustments as they move forward. Unfortunately, they are starting to put AI...

Training with Claroty is now internal. A few years ago, I thought they needed to start doing more...

We’re not using xDome as much as we should. We could be doing more, even with the capabilities...

Training for xDome is great. We actually provide some of the training ourselves for new users and...

I think we're getting our money's worth with xDome. It's not a cheap solution, but we get a lot of...

Claroty is great. I've got nothing but the highest praise for them. We had a customer success...

With xDome, visibility is huge, but we've also been able to determine which devices we need to...

The fact that we're such a large organization means we simply wouldn't know everything that's out...

We've achieved a lot of outcomes by using xDome. We have the visibility to fingerprint the devices....

The thing I want Claroty to improve is the integration of AI into the platform, and they are working...

Things with Claroty are going awesome. The relationship and our experience with them have been going...

One outcome we have seen using xDome is ISE integration. We have been able to integrate xDome with...

Claroty is constantly increasing the content and the amount of detail specific to risk, so it seems...

Threat monitoring is an area where Claroty could improve. Threat monitoring and response is a tough...

Claroty’s training program is good. They have a little training academy we can go through, but also,...

xDome isn't the cheapest tool out there. We don't get an insane return, but the system does provide...

xDome is a very polished, mature product. Other products in this space aren't as forward thinking or...

xDome is driving a lot of security initiatives and asset management things. The tool has been...

The outcome we’ve achieved from using xDome is visibility of everything on our network. The primary...

Nothing comes to mind in terms of recommendations to improve. We'd like Claroty to have more...

xDome is considered one of the best classification tools for industrial IoT, like plant operations,...

xDome is amazing and has been great. Visibility is the biggest outcome we have achieved using xDome.

Claroty has added lots of features to xDome that add value, but the training part is difficult...

We have seen xDome grow from finding hundreds of devices on the network to tens of thousands of...

Claroty's team, their support, and everything they have given us have been fantastic.

The problem we have with xDome is that it discovers all the devices on the network, and that creates...

When we started using xDome, most products in the market were oriented around cybersecurity or...

We had to negotiate the vendor down a lot because their prices went up a little when they were...

Our biggest issue with Claroty is always just people. Whenever they can come up with better tools to...

Our satisfaction has to do with how we are using xDome. Sometimes the data can be inaccurate. That...

Honestly, visibility is the biggest outcome from using xDome, and we just don't have the resources....

Claroty has a bunch of tools online. If we have people we want to get more direct training, we do...

When we bring things up in our customer success meetings, Claroty escalates things for us. But...

The issues that I have with the solution's integration aren't Claroty’s fault. We use an inventory...

Claroty is a great partner. They listen to us. I like Claroty’s future thinking and their...

xDome is top of the line. We are maximizing the tool for what it is worth. It is pretty intuitive to...

Claroty has an online training component, and that is pretty robust. Most of the training comes from...

With the whole Claroty, xDome, Medigate word jumble, the vendor could be clearer in their naming schemes....

In xDome, there are utilization maps showing areas of hospitals where there is more and less...

Claroty doesn’t rest on their laurels. They are always trying to progress into new areas. They are...

Our organization is not at what I would consider full maturity with turning device visibility into...

We like the ease of use of xDome not just for our team but also for any other team that interacts...

Claroty’s customer service and support have been fantastic. The vendor is always available when we...

When it comes to integration, xDome is very easy to integrate. Once it is integrated, it shares and...

There are some things that Claroty says they are working on, and it takes a long time, but their...

We thought xDome was doing some things that we found out it isn't, so having meaningful measures of...

xDome is maybe part of our long-term plans, but we are definitely considering looking at other...

We worked with Claroty on pricing to make it work better for us. It wasn't their standard way of...

We have had some challenges with xDome, and some of the integrations have been a struggle, but it is...

The vendor has a really nice online academy, and every time there is a new feature with our regular...

Claroty and another vendor have different values. The other vendor’s system finds a lot of the...

There is not really an issue with paying for the tool as long as users are getting value out of it....

The system has stayed pretty static. I have seen a new kid in town for products, so I would have to...

We finally have a certain integration with Medigate and another vendor. With the implementation, it...

Claroty remains very GUI driven. The system is very good value. We definitely get what we expect out...

Advanced threat protection in xDome costs a bit more, but it is really nice because it allows users...

xDome is a very intuitive platform. It didn't take anything at all for me to hit the ground running...

By using xDome, we have fine-tuned some of our risk reductions and vulnerability management. Some of...

With correlated risk reporting, the system does a good job in terms of doing things with the...

xDome does what it is supposed to do. It does all of our data analysis. It also does identification...

The vendor seems to be on the forefront of healthcare IoT security. They are constantly looking for...

Claroty has an online university system for training. They have a lot of training videos, and their...

Claroty has an online ticketing function that we can send requests to. We also meet with our account...

The system is expensive, and we have had some challenges with getting its full value out of it. That...

The vendor is quick to come to the table with possible solutions to the issues we are having. We...

With xDome, my involvement has been more limited post-implementation. The bigger constraint has been...

We are meeting regularly with Claroty and starting to gain more capability there. I think we will be...

The issue comes down to getting the right data into xDome. That is not a functionality gap. The...

The things that I look at on Claroty's road map are the supported integrations they have because...

Claroty's implementation services have been great. I'm extremely satisfied with them. Claroty's...

xDome is a tool that I use daily. I get into xDome daily to look at alerts and notifications, just...

The driver for adopting xDome in multiple departments is to maximize ROI for the tool. We want to...

Claroty’s leadership engagement has been excellent. They visit us to understand how we achieve...

We would absolutely purchase Claroty's system again. Claroty consistently keeps their promises and...

Claroty is looking to add quite a few new features, especially on the integration side. On the IoT...

The controls integration has been phenomenal. Things are very good on the medical side. For example,...

We are using the tool massively in our environment. All kinds of teams access the tool. I want to...

I would like to see a bit more in terms of role-based access control. I want automated control on...

The reason xDome is part of our long-term plans is that it has a lot of functionalities from a...

Claroty puts out announcements, but we would like to receive a bit more communication on updates and...

The product's strengths include its integrations and Claroty's improvements. Claroty is very easy to...

I have recommended xDome. However, there have been a lot of changes in executives at Claroty.

We are not really using xDome for vulnerability information as much. The system has a lot of...

Claroty is pretty clear about how they license xDome. And they also give out demos for it for...

Claroty has been excellent. Our calls with them have been amazing. They are always saying that they...

xDome is part of our plans as long as it is affordable; the visibility is excellent. It is nice that...

xDome has been pretty useful from what we have done. When there was a security problem, we were able...

The amount of visibility xDome brings is astronomical; we can see all the different devices that are...

We have to navigate around multiple menus to use xDome. We also only get visibility for traffic that...

xDome does everything. I'm surprised at the amount of functionality that is already baked into the...

I love xDome. So far, the vendor has not changed the solution after the Claroty acquisition. They...

Probably the biggest gap is the lack of custom reporting. We can't build custom reports. We can't...

I use xDome to provide me with vulnerability management, threat identification, and threat...

In terms of the ease of doing interventions around risk, we can't really do an innovation...

The vendor got taken over by Claroty, and I don’t know whether Claroty is a venture capital firm or...

The user needs to know what they are working on. They need to be able to address everything. If a...

When we write a ticket for 600 devices and it goes out to some support team, all the information is...

At least at one time, the training was via an AI bot, and it was very creepy. It had an early AI...

We need to be able to go into the system and see where we were and what things are relevant. We need...

What the system does right now in terms of identification, enumeration, and fingerprinting is...

I don't know that the vendor does anything proactively. I don't recall a conversation where they...

I don't think there is a big issue with what the vendor charges. The vendor doesn’t really deliver...

I like Claroty’s support people. The account people that we have our meetings with seem to be...

xDome allows the user to look at all kinds of different fields, including utilization or location....

Claroty helps us with a lot of things. The customer support is pretty quick. One of the big things...

xDome is great; the interface is beautiful, and everything else is awesome. xDome is extremely easy...

One of the things I wish Claroty would do is provide more videos. They have their knowledge base,...

This is not really a miss on Claroty’s part, but unfortunately, the industry really needs Claroty to...

Some devices on the solution were not available at the actual location. There was a gap between...

We worked closely with the vendor.

Claroty tries really hard to keep promises. If they tell me they will help me with something, they...

The vendor does a pretty good job of trying to let us know when new things or changes are coming...

In terms of Claroty charging for every little thing, the one thing that I need is something that...

We have been trying to leverage xDome in a much more proactive way in terms of cybersecurity. We are...

Our account contact is personally involved in everything.

We meet frequently to discuss the patches that come out and what is going on. While we are in the...

Whether I would recommend the system to a peer depends on what that person is looking for. I don’t...

I find a lot of false positives in the system. It takes a lot of tuning and hands-on work with the...

Honestly, the system was part of our long-term plans up until recently. The price point, what we are...

I'm interested in easier reporting. The current reporting isn't as easy or flexible as we would...

In terms of functionality gaps, if I apply a patch, it changes my risk score. If I apply multiple...

xDome tells us our infrastructure risks and talks about the risks and vulnerabilities around...

Claroty has come out with many cool features. They have gotten rid of most of the things I had...

The vendor is going to continue their integrations with another system. That is exciting because we...

One functionality gap with xDome is that it doesn't integrate with our vulnerability management...

Claroty has the feel of a large, international organization. The person I work with as my first line...

Things with xDome are going well. We need to fix some things around how it is architected. One thing...

xDome’s report and dashboard information is pretty solid. However, it would be nice if Claroty could...

We have done a lot of building and customization within xDome. It sees more than any of our other...

I think Claroty’s vision could use a little work. Maybe the communication of their vision needs some...

We were looking at several other solutions just to see where the market was. With some of the...

For what I use it for, I would buy xDome again. The functionality meets a lot of my needs. I can sit...

I'm hoping that Claroty introduces some things that we have asked for. I'm optimistic about that....

There are some things I would like to see in xDome that aren't there, such as communication mapping....

One promise Claroty didn’t keep involved a certain chart for models. They said they were going to...

One of the vulnerability-management team's frustrations with xDome is that they don't have control...

We have been unhappy with the speed at which some things have happened with the reports and...

The platform is good; I recommend xDome to anyone who wants to have visibility of their devices...

Claroty not charging for everything is part of our contract. We basically have an all-encompassing...

There is a lot of functionality that xDome provides that we could not really get through our normal,...

Claroty is constantly coming out with new functionality. We meet frequently with our customer...

I like that we see everything with xDome, not just the stuff that my team is responsible for. My...

Claroty is working on adding some AI functionality, and I'm actually looking forward to seeing...