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User Commentary
Relationship, Product
There are times when VIDA goes down, and our contacts from the vendor try to help us every time that...
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Product
We need to see improvement and upgrades in VIDA. The guidelines for treatment and medication need to...
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Product
VIDA is a high-quality system. We really see benefits from the product. We like VIDA because it is...
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Relationship
We have good contacts at the vendor. One contact in particular is especially good and always...
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Operations
Cloud Solutions has a good training team that is always in contact with us. There are also some...
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Product
We would recommend VIDA to others because we need VIDA in all of the hospitals in our region so we...
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Operations
The training we had was not good. The vendor missed a lot of parts of the training.
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Product
Sometimes our internet quality is not the best, and that affects the system’s quality. We have some...
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Product
When we started with VIDA, it was not fully integrated, and we were missing certain reports. Things...
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Relationship
Overall, the support from Cloud Solutions is very good. Their technical support team can solve a lot...
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Relationship, Product
We have problems with VIDA. When we have updates, they take up our time and slow down our processes....
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Relationship
When we send tickets to the vendor's support, there are times when we don't get a response. It can...
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Operations
Cloud Solutions only gave us training through videos, and that training wasn't good. The vendor...
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Product
The system's medical reports aren't designed the way we want them to be.
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Relationship
Working with Cloud Solutions is very nice. The vendor gives us the support and modules that we need.
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