VIDA (Global) (Mostly Saudi Arabia) Commentary
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Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Product
What I like most about the product is that it maintains the data well and comprehensively documents...
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Relationship, Product
The vendor's biggest opportunity for product improvement is working to reduce problems that occur in...
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Product
The system requires easy access to some statistics, activation of all necessary models, and speedy...
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Relationship, Product
The biggest strength of the vendor is they meet the needs of many facilities.
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Product
We have problems with VIDA in our hospital. Logging on is the problem. When we start up the...
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Relationship
There are a lot of delays for support. Sometimes it takes days to solve a problem.
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Operations
The product is not so easy to use. There are a lot of things that require experience and training to...
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Value
We are getting outcomes from this product because we had a paper system previously.
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Product
I want one module that includes all the items we need, and then we can open every item alone.
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Product
Cloud Solutions could improve my experience by simplifying the interface.
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Product
I like VIDA's ease of use the most.
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Operations
Cloud Solutions' biggest strengths are training and technical support.
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Loyalty, Product
The biggest opportunity to improve VIDA would be to modernize it.
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