CoachCare Remote Patient Monitoring Commentary
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Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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CEO/President

Loyalty

There are other solutions that are much more affordable than CoachCare Remote Patient Monitoring and...

Jul 2023
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CEO/President

Product

Integration of the tool into an EHR system would be very helpful. CoachCare's system doesn't...

Jul 2023
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CEO/President

Product

The layout of the application and the colors make it hard for patients to navigate the product and...

Jul 2023
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CEO/President

Operations, Product

We use the product for a lot of education platforms, and we deliver a lot of video content through...

Jul 2023
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CEO/President

Product, Value

The product can be really helpful with some of the integration with health devices and things like...

Jul 2023
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CEO/President

Operations, Product

The product integrates with a lot of services. However, the one thing we had it integrated with...

Jul 2023
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CEO/President

Product, Value

There is a huge question about the product from a cost and investment perspective. Originally, the...

Jul 2023
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COO

Culture, Product

With CoachCare, we were hoping for some updates and customization that the vendor promised; those...

Jun 2023
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COO

Product

CoachCare's product actually works pretty well. The reports meet what we need in the billing process....

Jun 2023
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CEO/President

Relationship

The vendor fixes any issue that we have, and they have a pretty good support staff. I don't think...

May 2023
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CEO/President

Relationship, Product

Everything that CoachCare offers that is not customized to us is perfect. I have never had any...

May 2023
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CEO/President

Product

From a very basic level, what we were looking for was the ability to track client information and...

May 2023
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CEO/President

Product

I haven't seen a lot of upgrades as far as technology goes. There are not a lot of new features or...

May 2023
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CEO/President

Relationship

I have worked with a regular support person, a developer, and I have also had multiple conversations...

May 2023
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CEO/President

Operations

I don't know whether CoachCare necessarily did any training in the beginning, but I have had a...

May 2023
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CEO/President

Culture, Product

The only thing that would make the product even better is if we could specify things to integrate...

May 2023
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Physician

Product

With any device or app that does food tracking, it is necessary for the search functions to be...

Feb 2023
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CEO/President

Product, Value

The system's integration isn't cost effective.

Jan 2023
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CEO/President

Product

The system's app and software are cumbersome. Our patients don't like them. The solution doesn't...

Jan 2023
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CEO/President

Relationship

The vendor's support is good, but it doesn't solve the system's underlying problems.

Jan 2023
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CEO/President

Relationship

CoachCare has one really good person who works for them. That person is excellent, and they try to...

Jan 2023
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CEO/President

Product

The solution's hardware seems to work pretty well.

Jan 2023
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CEO/President

Value

The system isn't working very well for us. Our major problem with the product is the lack of...

Jan 2023
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