CareAdvance Enterprise (TriZetto) Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 2:08:05 PM and Model.EvProductId = 82750

Commentary Summary

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User Commentary

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Director

Other Observations & Comments

I haven’t recently seen a lot of new things with the new system. No care management system is...

Nov 2020
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Director

Functionality and Upgrades

Cognizant doesn't provide any ongoing training for us. Upgrades are really hard with Cognizant. We...

Nov 2020
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Director

Functionality and Upgrades

Cognizant is good at providing a configurable system to attempt to meet our needs. My personal...

Nov 2020
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Director

Functionality and Upgrades

Cognizant gives us a lot of tools to collect from discrete data elements. They give users a way to...

Nov 2020
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VP/Other Executive

Interfacing and Integration

There is integration between the vendor's products, but there are issues with that. The solutions...

Nov 2020
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VP/Other Executive

Functionality and Upgrades

Our nurses seem to struggle with the system from time to time, but we have also had a bit of...

Nov 2020
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VP/Other Executive

Future Outlook

I don’t anticipate things changing much in a year from now based on the product road map and the...

Nov 2020
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CIO

Functionality and Upgrades

We use the care management module within the QNXT system. I have looked at the CareAdvance system a...

Mar 2020
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CMO

ROI / Cost (care and feeding)

Cognizant avoids nickel-and-diming. We negotiate a contract, and that is it.

Jan 2020
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CMO

Service and Support

The product is flexible and has the interfaces that are needed. It works well, and Cognizant solves...

Jan 2020
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CMO

Implementation and Training

The implementation took far too long. Even the upgrades take too long.

Jan 2020
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Manager

Lessons Learned

One of the biggest mistakes I have seen with other health plans trying to onboard the application is...

Jan 2020
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Manager

Other Observations & Comments

TriZetto has a lot of new clients, and change is hard, especially when it comes to care management...

Jan 2020
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Manager

Interfacing and Integration

We picked the application initially because of its strong integration with another system. We would...

Jan 2020
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Manager

Relationship

The vendor has gotten a lot better at keeping their promises over the past few years. I would not...

Jan 2020
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Manager

Relationship

We definitely started to see a turnaround after Cognizant bought TriZetto. The personnel hasn’t...

Jan 2020
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Manager

Functionality and Upgrades

We have a really active user group, and that is important. The vendor has started involving us in...

Jan 2020
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Manager

ROI / Cost (care and feeding)

Recently, we have started seeing charges for web services and additional things. So while I don’t...

Jan 2020
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Manager

Functionality and Upgrades

In our most recent upgrade, we got a lot of features that we have needed for a long time to be able...

Jan 2020
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Manager

Functionality and Upgrades

If providers host with Cognizant, they will not have all of the freedoms of making the application...

Jan 2020
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