Conifer Health Solutions Revenue Cycle Outsourcing Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 9:57:44 PM and Model.EvProductId = 904

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User Commentary

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CFO

Project Results

We will use Conifer Health Solutions indefinitely. Our experience has been absolutely awesome, but...

Oct 2020
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CFO

Relationship

Initially, Conifer Health Solutions did move our customer service function to a different state....

Oct 2020
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CFO

Tools and Methodology

Conifer Health Solutions has done a really good job across the board. They are particularly focused...

Oct 2020
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CFO

ROI and Cost

Nickel-and-diming is not a concern with Conifer Health Solutions. We have contract conversations...

Oct 2020
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CFO

Tools and Methodology

Conifer Health Solutions has no areas for improvement. In terms of branching out, they have tried to...

Oct 2020
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CFO

Relationship

Conifer Health Solutions’ leaders visit us multiple times, and there is a member of the senior...

Oct 2020
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Director

Relationship

The vendor has been with us through the COVID-19 crisis. They have worked in partnership with us as...

May 2020
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Director

ROI and Cost

The vendor is pretty good about not nickel-and-diming. We have some threshold limits, so when our...

May 2020
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Director

People and Knowledge

The vendor’s support has been great, and we have had a very good relationship. The vendor hasn’t...

May 2020
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Director

Relationship

The vendor is trying to be more strategic, and they are absolutely seeking more customer input. They...

May 2020
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Director

Relationship

I have a lot of involvement from the vendor executives. We have regular meetings with the vendor’s...

May 2020
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Director

Lessons Learned

I would recommend the vendor. If an organization is going to outsource their revenue cycle, they...

May 2020
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Director

Lessons Learned

Because the vendor is a revenue cycle vendor, people’s success really is only going to be driven by...

May 2020
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VP/Other Executive

Tools and Methodology

The vendor is doing a lot with their offshoring and their remote workforce. The vendor is building...

Mar 2020
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VP/Other Executive

Other Observations

Conifer Health Solutions handles everything that is on their paper, and then I have all the vendors...

Mar 2020
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VP/Other Executive

Other Observations

I think the outsourcing model is challenging. All in all, things are good. I think we traditionally...

Mar 2020
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VP/Other Executive

Tools and Methodology

The number one pro to me is I don't have any staff to manage. There are a lot of people, and I don't...

Mar 2020
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VP/Other Executive

Tools and Methodology

Conifer Health Solutions' strengths are that they have pulled in a lot of the right vendor partners...

Mar 2020
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VP/Other Executive

People and Knowledge

Conifer Health Solutions' challenges are having talent that is deep enough and building out bench...

Mar 2020
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VP/Other Executive

Other Observations

One challenge probably comes from an incentive component and considering whether we are...

Mar 2020
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VP/Other Executive

Relationship

I met someone from the vendor's leadership who has really good energy and focus. Another person has...

Mar 2020
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Director

Tools and Methodology

I insourced some of the work that Conifer was doing, and because of that, not only did we see an...

Dec 2019
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