ARC Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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CMO

Product

The main pain point with ARC is that the views take a long time to load. That might just be due to...

Mar 2025
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CMO

Relationship, Value

COPE Health Solutions is good to work with. When we need training, we can ask for it and get it. Our...

Mar 2025
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CMO

Relationship, Product

We use ARC as a data mart to fill the gaps in what our historic legacy platform has been able to do...

Mar 2025
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CMO

Loyalty, Product

ARC doesn't meet all of our needs because we have so many. The fact that ARC is a standalone...

Mar 2025
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CMO

Loyalty

ARC is probably not part of our long-term plans. It was filling a big gap for something that our...

Mar 2025
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Manager

Relationship

Our ask has changed over time, and the vendor has done a great job of evolving with our needs and...

Mar 2025
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Manager

Product

ARC is really used for data analytics and looking at our population in terms of analyzing strategies...

Mar 2025
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