Cynerio IoMT Solutions Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship, Operations
The deployment was a little slow, but that was not Cynerio's fault. We had some problems and things...
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Relationship
Cynerio has been a great partner. We did a shorter contract to test the tires, and we have been...
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Value
With Cynerio, there is one charge for the product, and there haven't been instances when they have...
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Culture, Relationship
Cynerio is good at telling us when they are looking into something and it is on their road map. But...
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Operations
The initial training was spot on. Cynerio trained everyone, and if I were to say we needed more...
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Product
Cynerio provides all the services they say they will, and the tool does what it says it will. There...
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Product
Cynerio IoMT Solutions integrates well with our other tools, such as our vulnerability management...
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Operations
People who haven't used Cynerio IoMT Solutions previously seem to be using it now. I didn't train...
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Culture, Relationship
Cynerio’s support has been spot on from the beginning. One of their sales executives has reached out...
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Relationship, Product
If someone needs a medical device security tool to monitor and wants something that works well...
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Loyalty
Cynerio has a lot of potential. The fear within the medical industry or practically anything within...
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Loyalty, Relationship
I saw Cynerio during a convention. They were there with a few other vendors, and our team did a...
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Loyalty, Relationship, Product
We brought Cynerio IoMT Solutions in because we felt we didn't have a good view of what our...
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Relationship
Cynerio is just a phone call away, and if we call them, they jump on whatever the issue is. They are...
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Operations
There were some complications during the implementation of Cynerio IoMT Solutions in terms of how it...
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Operations, Product
The ease of use of Cynerio IoMT Solutions is a loaded question because it depends on the end user....
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Loyalty, Relationship, Product
I haven't heard or seen anything else coming out on Cynerio’s road map for future growth and change....
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Value
Cynerio avoids charging for every little thing. We have had no upcharges. We pay the annual fee.
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Operations, Product
Most cybersecurity systems are designed for IT people. My team is not composed of IT people, but...
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Product, Value
I’m highly satisfied with driving tangible outcomes because of the way the system delivers. It shows...
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Relationship
While selecting the vendor and after going live, we had a lot of conversations with people running...
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Value
Based on what I have seen in the marketplace, Cynerio is a relatively low-cost vendor, and I don't...
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Relationship
We have a customer success representative assigned to our account. They have reached out to us...
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Operations
Cynerio worked with us during our initial training to make sure that we understood how to use their...
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Product
Cynerio IoMT Solutions is super easy to use. The vendor breaks it down into different dashboards...
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Loyalty, Relationship
Cynerio has always told us about everything that is coming up ahead of time. Whenever applicable,...
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Loyalty, Value
Before we had Cynerio's system, we were hit hard with a virus that had a massive impact on us. That...
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Relationship, Product
Everything that Cynerio said their solution would do, it can do. The only times that the system...
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Relationship
Cynerio's customer service platform is through the web, and we are definitely satisfied with that....
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Relationship
There have been plenty of times when something has come up where Cynerio has gotten an alert about...
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Relationship, Product
The challenges we face are the same challenges that happen across the whole niche business model of...
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Relationship, Product
Cynerio has been very responsive. We have had some real challenges trying to get actionable work out...
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Relationship
I feel I communicate with the vendor pretty regularly. If there is something new, they tell me about...
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Loyalty, Product
Cynerio is a new company, and they want to integrate things with a bunch of other people's stuff,...
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Product
As a cybersecurity professional, I think healthcare's biggest gap right now is not necessarily...
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Relationship, Product
From an IT perspective, Cynerio IoMT Solutions has really given us a lot of discoverability into not...
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Relationship, Product
Thankfully with Cynerio’s attack, detection, and response piece, we haven't seen anything bad happen...
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Loyalty
We did a face-off and selected Cynerio as being the best option. Cynerio IoMT Solutions is...
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Loyalty, Relationship
Cynerio is a newer company, so they have a lot more flexibility and enthusiasm to communicate what...
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Loyalty
Part of the reason we have stayed with Cynerio is that they are very flexible for us in healthcare...
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Operations
Cynerio does both virtual and in-person training classes, and they will come on-site. Their training...
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Product
There was a bit of rumbling about the ease of use of Cynerio IoMT Solutions when we first started,...
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Product
We are struggling to keep up with all the things Cynerio is coming out with, like AI advancements....
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Relationship
Cynerio is wonderful. I have been able to have conversations with some of their executives.
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Product, Value
Cynerio IoMT Solutions creates many tangible outcomes, and we don't know what to do with everything....
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Product
Cynerio's system is primarily a NIST 800-53 assessment tool. If we have to perform NIST 800-53...
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Value
For the cost compared to other tools in this space, Cynerio's system is just at the top of the...
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Loyalty
Cynerio's system provides the functionality we need. It provides risk views. It has a network map...
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Relationship, Value
Cynerio has been very good at working with us in terms of asking what we need. If we need another...
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Loyalty, Relationship
Cynerio does a really good job. We are going to have a meeting with them to talk about our future...
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Relationship
Cynerio has been very receptive to feedback. As they passively discover IoT, IoMT, and OT equipment,...
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Relationship
We have regular calls with Cynerio. If we need training, the vendor will do a quick demo for us....
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Value
I am very happy with Cynerio IoMT Solutions. It has gotten much better over the last couple of...
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Culture, Relationship
The vendor is pretty up front about what they are working on, and they are pretty open to what I...
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Product
The product does a pulse check to devices to identify firmware, and Cynerio does an incredible...
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Relationship
Cynerio is based in Israel, so in the last month, their support has dropped a bit. I understand that...
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Product
Sometimes the integrations are not exactly what we need, and other times, they don't seem to be...
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Loyalty
Cynerio is responsive, and they are introducing new features. They are creating a new module that is...
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Culture, Loyalty, Relationship
Cynerio was extremely easy to work with during our proof of concept. They were very helpful. They...
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Product, Value
Part of the problem we have with some of the integrations is our security information management...
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Relationship
Cynerio communicates before they implement new solutions. They trust us for a lot of feedback from...
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Culture, Value
Cynerio’s licensing methodology made it more cost effective to go with them. Their licensing was...
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Loyalty
Cynerio IoMT Solutions is part of our long-term plans, and our corporate office has also purchased...
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Product
Cynerio’s user interface is still complex. I don't know if there is a good way for them to simplify...
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Product
The thing we get out of the Cynerio product that really benefits the organization and helps us...
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Relationship, Product
Cynerio has been able to help us customize tools that allow us to create a custom-built report card...
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Relationship, Operations, Product
There are things that have been in the works around integration, and Cynerio has been ready to go...
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Loyalty, Relationship, Product
Cynerio is working to improve their offering. There are specific features we want that I know are on...
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Value
Cynerio has never charged us for any outside-of-the-box things or additional services that we have...
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Relationship
One of the things Cynerio has done very well is integrating the biomed team, the IT team, and our...
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Relationship, Product
Cynerio has been very successful in working on obtaining and gaining more funding through...
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