Cynerio IoMT Solutions
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Justin Porter
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KLAS Research Director - Justin Porter
 
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User Commentary

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Manager

Functionality and Upgrades

Cynerio is meeting the needs of the organization based on what Cynerio said that the tool could do....

Oct 2022
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Manager

Relationship

Once the implementation happened, Cynerio stepped away. Now, we only work with their third-party...

Oct 2022
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Manager

Implementation and Training

Cynerio had an implementation team that came in to scale what was needed for our organization...

Oct 2022
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Manager

Functionality and Upgrades

Cynerio likes to claim that their solution is very simple and easy to use. The training wasn't...

Oct 2022
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Director

Lessons Learned

Cynerio's people had everything staged, and every time we asked them to ship something, they shipped...

Oct 2022
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Director

Functionality and Upgrades

The vendor did a software update on their platform, and the update made the system about 20% better...

Oct 2022
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Director

Functionality and Upgrades

What Cynerio's system has done is just expose our weaknesses. The Cynerio panel is very easy to look...

Oct 2022
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Director

Relationship

After we started the project, the vendor assigned us a customer success representative. We have had...

Oct 2022
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Director

Relationship

We still have the same project manager that we have had the entire time with Cynerio, and that is a...

Oct 2022
||
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Director

Interfacing and Integration

All the tools that are out there come with a cost that isn't sustainable by healthcare...

Oct 2022
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Director

Functionality and Upgrades

The great thing about Cynerio's system is that it helps automatically identify the medical equipment...

Oct 2022
||
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Director

Service and Support

Cynerio has been at our beck and call. They shipped in something that was missing piece, and Cynerio...

Oct 2022
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Director

ROI / Cost (care and feeding)

Everything that we have done was in our original agreement. The vendor sized the equipment...

Oct 2022
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Director

Implementation and Training

One difficult thing that we had in the very beginning was understanding the terminology that is used...

Oct 2022
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Manager

Interfacing and Integration

I wish that the system's integration with our firewall were a little better. I would like to be able...

Oct 2022
||
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Manager

Service and Support

We have regular meetings with Cynerio to work to get things implemented. They are very quick to...

Oct 2022
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Manager

Win/Loss - Why they were selected (by current clients)

When we were looking at the market, the choice between Cynerio and other vendors was very tight....

Oct 2022
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Manager

Other Observations & Comments

We had multiple training things, but I don't think we had the right people to really benefit from...

Oct 2022
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Manager

Service and Support

We were offered to connect to a specific threat intelligence feed, but we didn't know certain things...

Sep 2022
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Manager

Implementation and Training

Cynerio’s initial training was very good, but the documentation for some of the new integrations is...

Sep 2022
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Manager

Service and Support

Cynerio called me when they noticed suspicious activity on our network; it was amazing that they...

Sep 2022
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Manager

Relationship

Cynerio is very focused on providing excellent service, and I occasionally have contact with the...

Sep 2022
||
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Manager

Functionality and Upgrades

We can't specify date ranges in the dashboards for Cynerio IoMT Solutions, and that is not helpful...

Sep 2022
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Manager

Future Outlook

We have been very impressed with Cynerio IoMT Solutions. We plan on putting the system in more of...

Sep 2022
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Manager

Functionality and Upgrades

I was talking to a peer who was evaluating Cynerio IoMT Solutions as an alternative to a similar...

Sep 2022
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CIO

Relationship

The vendor deals with us on a case-by-case basis. They call us, but if we have nothing to do, then...

Sep 2022
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CIO

Future Outlook

Cynerio is expanding the functionalities of their solution. The base module runs, but we are trying...

Sep 2022
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CIO

Functionality and Upgrades

The product is solid and provides the information that I need. The base modules all run well.

Sep 2022
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CIO

Future Outlook

We are trying to figure out how to integrate multiple pieces of network information so that we can...

Sep 2022
||
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CIO

Functionality and Upgrades

I want Cynerio to incorporate VLAN service set identifiers and subnet isolation into the mitigation...

Sep 2022
||
(0)
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CIO

Relationship

The vendor deals with us on a case-by-case basis. They call us, but if we have nothing to do, then...

Sep 2022
||
(0)
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CIO

Implementation and Training

Thus far, we have done our training through web sessions. We do a walk-through and some...

Sep 2022
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CIO

Functionality and Upgrades

The people that are working with the tool are not system engineers, but they really don’t need a lot...

Sep 2022
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Analyst/Coordinator

Relationship

Cynerio has done a lot to improve things based on their customers' inputs. Their updates have been...

Jul 2022
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Analyst/Coordinator

Relationship

The product provides very clear and specific items of risk, and if we ever need things patched or...

Jul 2022
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Analyst/Coordinator

Relationship

The biggest thing that we have really enjoyed about working with Cynerio is that they are very...

Jul 2022
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Director

Win/Loss - Why they were selected (by current clients)

A deciding factor for why we went with the product was that we can see a good road map of how our...

Jun 2022
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Director

ROI / Cost (care and feeding)

One reason we went with Cynerio is their willingness to partner with us above and beyond our...

Jun 2022
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Director

Implementation and Training

We had hiccups, and hiccups are part of any implementation. We had to work out the bugs. Most of the...

Jun 2022
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Director

Relationship

The vendor’s main office is out of Israel. I can call them any time, and they will answer. We have...

Jun 2022
||
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Director

ROI / Cost (care and feeding)

Without knowing anything about cybersecurity, when I first saw the price of the product, I was in...

Jun 2022
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Director

Functionality and Upgrades

A challenge with this type of tool is that when we are pulling information from the web, a device...

Jun 2022
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Director

Functionality and Upgrades

The vendor could focus on the high-level tool oversight. They could make the executive dashboard a...

Jun 2022
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(0)
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Director

ROI / Cost (care and feeding)

The Cynerio tool really came in handy and helped us identify a capital need. It also solved a very...

Jun 2022
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Director

Win/Loss - Why they were selected (by current clients)

We brought in different vendors to show us their products and sell us on their cybersecurity...

Jun 2022
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(0)
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Director

Functionality and Upgrades

One of the things that we really liked about the product is that the vendor was willing to make it...

Jun 2022
||
(0)
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Director

Functionality and Upgrades

One of the things that we really like about the tool is the information that it can pull, including...

Jun 2022
||
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