Datavant Risk Adjustment Solution (formerly Ciox Health) Commentary
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Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
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User Commentary

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Manager

Relationship, Value

Datavant is in it to make money, so they do charge for every little thing. Also, their phone support...

Feb 2024
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Manager

Product, Value

We use Datavant Risk Adjustment Solution to automate as much as we can so that we can get away from...

Feb 2024
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Manager

Relationship

Datavant has a lot of resources. They have a huge network of other clients that they work with, and...

Feb 2024
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Director

Relationship

We have had an up-and-down year with Datavant, and they have some really great qualities and some...

Jan 2024
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Director

Relationship, Product

Datavant has a commitment to the overall quality and flexibility of the coding guidelines that we...

Jan 2024
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Director

Relationship

We have run into trouble with Datavant on some of the organizational aspects of the work. When...

Jan 2024
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Director

Relationship

It is a two-edged sword with Datavant. They are super flexible, but due to that, some of the...

Jan 2024
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Director

Loyalty, Relationship

Overall, we have been concerned about Datavant's ability to appropriately manage the volumes we want...

Jan 2024
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Director

Culture

Ciox Health mostly keeps promises, but they do have some promises that they break, which are more...

Nov 2023
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Director

Relationship

We mainly use Ciox Health for their core business, which is their copy service and embedded sites...

Nov 2023
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VP/Other Executive

Relationship

I know the executive folks from Ciox Health better than the day-to-day managers from our previous...

Sep 2023
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VP/Other Executive

Product

In some of the analytics and data that Ciox Health shares, there are always moving pieces, and that...

Sep 2023
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VP/Other Executive

Operations

The vendor runs some training, but what is lacking is the configurability of tools and technology to...

Sep 2023
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VP/Other Executive

Culture

Ciox Health didn't hold their end of the bargain. We signed a contract, and the charts that we are...

Sep 2023
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Manager

Relationship

Ciox Health has always been extremely open and responsive. We have had a few different project...

Sep 2023
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Manager

Relationship

We have worked with several retrieval vendors, and Ciox Health is by far the best. They have a very...

Sep 2023
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Manager

Loyalty, Product

One thing that was a big selling point for Ciox Health is they have embedded staff in several...

Sep 2023
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Manager

Relationship, Product

We have had issues with Ciox Health and provider abrasion in years past, but the vendor has been...

Sep 2023
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Manager

Relationship, Product

Ciox Health’s process isn't as great as another vendor’s process. The system is a little bit harder...

Sep 2023
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Manager

Loyalty, Relationship

We have been on our current partnership model for just a few months. And Ciox Health is still...

Jul 2023
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Manager

Product

Ciox Health is working to make the ease of use better. We had an issue with discharging for imaging....

Jul 2023
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Manager

Relationship

We have really good engagement at this point with multiple levels of Ciox Health. We meet on a...

Jul 2023
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Manager

Product, Value

This industry changes so much that I would like to see what everybody has to offer when I am...

Jul 2023
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Manager

Relationship

When working with Ciox Health, people should have accountability and build relationships. People...

Jul 2023
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Manager

Relationship

It seems sometimes that working with Ciox Health is more about moving to their technology versus...

Jul 2023
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Manager

Relationship

Ciox Health provides webinars. I think they are looking at technology, and they try to stay ahead or...

Jul 2023
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Analyst/Coordinator

Operations

Ciox Health always sends us little links for training. If we have questions, we always email the...

Jun 2023
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Analyst/Coordinator

Relationship, Product

If we are working on requests, it is very easy to print things to Ciox Health’s system. Nothing is...

Jun 2023
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Analyst/Coordinator

Relationship

Ciox Health asks us questions. They try to keep in touch, and if we have concerns, they work with...

Jun 2023
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Director

Relationship, Product

We have had some challenges with Ciox Health’s operations and workflow. They want to be able to meet...

May 2023
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Director

Product

We would like to see improvement in Ciox Health’s coding quality. We would like them to code more...

May 2023
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Director

Product

Ciox Health sends us results files, and we are able to leverage the information into our reporting...

May 2023
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Director

Relationship

Ciox Health is looking for ways to be more innovative to automate many processes, but the problem is...

May 2023
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Director

Relationship

We would tell friends or peers that are considering Ciox Health that the vendor does look to partner...

May 2023
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Director

Loyalty, Value

My first outcome with Risk Adjustment Solution is a reduction in staff. Now my team isn’t having to...

May 2023
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Director

Relationship

Ciox Health will keep their promises because when they overpromise, I hold them accountable to...

May 2023
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Director

Operations

Ciox Health doesn’t have a game plan on how to do training, so each person has their own way of...

May 2023
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Director

Relationship

I have a gaggle of leaders of several different levels that I can talk to at Ciox Health. I talk to...

May 2023
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Manager

Relationship

We have had a good experience with Ciox Health. They have been a great partner for us. If we raise...

Apr 2023
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Manager

Loyalty

I think Ciox Health offers more things within the solution that we have just chosen not to use, so...

Apr 2023
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Manager

Relationship

Ciox Health is a valued partner. The only concern I have with them is that they keep changing our...

Apr 2023
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Manager

Relationship

Ciox Health used to meet with us more frequently and give us feedback, but they don't do that...

Apr 2023
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Manager

Relationship, Product

I would like to see more use of automated chart retrieval and more of an ability to resolve the...

Apr 2023
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Manager

Relationship, Product

Ciox Health has a really nice dashboard that we can track things on. We really like working with...

Apr 2023
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VP/Other Executive

Relationship

Ciox Health always delivers on what they promise, and they are a large organization. We never ask...

Mar 2023
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VP/Other Executive

Relationship, Product

The product has functioned within our other solutions extremely well. We have partnered with the...

Mar 2023
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