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User Commentary
Relationship
I have a contact person that I directly call at Datavant. I am one of those people who needs a name...
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Loyalty, Relationship, Product
With Datavant Risk Adjustment Solution being a newer product, the more people the vendor can get to...
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Relationship, Product
In all honesty, there are some days that the product is very laggy and doesn't do what it is...
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Relationship, Operations, Product
To improve, the vendor just needs to focus on coding accuracy and completeness. They can improve by...
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Loyalty
One of the outcomes that we have seen from the product has been the retrieval of charts for members...
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Culture
Sometimes, the vendor keeps their promises. However, we will go into a contract with them that has...
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Culture, Value
We get a positive ROI from the product, but we are still trying to understand why that ROI isn't as...
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Product
The product is working. It retrieves things. I know we have lower retrieval rates than we would...
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Product
I would like to see better innovation with chart retrieval from the vendor. That process needs to be...
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Operations
We don't get a lot of training from the vendor, but we don't need a lot of training from them. I...
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Product
The Datavant system that I have to work in for chart retrieval or looking for stuff is so user...
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Relationship
Datavant's persistence really pays off. They also are consistent with results, are consistent with...
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Operations
Regarding implementation services, I won't say that Datavant is perfect, but they have been really...
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Relationship
We have had a relationship with Ciox Health for a long time. We have always had a really good...
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Relationship
Ciox Health could improve by being a better partner when we have issues with charts. They could...
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Operations, Product
The upgrades are limited. Furthermore, the only training Datavant does for us is just looking at...
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Value
Datavant is more expensive than some of the other vendors out there. But we almost have to work with...
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Relationship
Datavant’s core strength comes down to their relationships and the fact that they want to work with...
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Relationship, Product
With Datavant acquiring Ciox Health, we are running into a few abnormal hiccups. We have had some...
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Loyalty, Product
Datavant's product is focused on the quantity of medical record retrieval requests. It has a...
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Relationship, Product
Datavant is very good in regard to chart retrieval, and we recommend them. They are also responsive,...
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Relationship, Value
Datavant is in it to make money, so they do charge for every little thing. Also, their phone support...
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Product, Value
We use Datavant Risk Adjustment Solution to automate as much as we can so that we can get away from...
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Relationship
Datavant has a lot of resources. They have a huge network of other clients that they work with, and...
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Relationship
We have had an up-and-down year with Datavant, and they have some really great qualities and some...
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Relationship, Product
Datavant has a commitment to the overall quality and flexibility of the coding guidelines that we...
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Relationship
We have run into trouble with Datavant on some of the organizational aspects of the work. When...
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Relationship
It is a two-edged sword with Datavant. They are super flexible, but due to that, some of the...
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Loyalty, Relationship
Overall, we have been concerned about Datavant's ability to appropriately manage the volumes we want...
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Culture
Ciox Health mostly keeps promises, but they do have some promises that they break, which are more...
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Relationship
We mainly use Ciox Health for their core business, which is their copy service and embedded sites...
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Relationship
I know the executive folks from Ciox Health better than the day-to-day managers from our previous...
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Product
In some of the analytics and data that Ciox Health shares, there are always moving pieces, and that...
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Operations
The vendor runs some training, but what is lacking is the configurability of tools and technology to...
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Culture
Ciox Health didn't hold their end of the bargain. We signed a contract, and the charts that we are...
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Relationship
Ciox Health has always been extremely open and responsive. We have had a few different project...
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Relationship
We have worked with several retrieval vendors, and Ciox Health is by far the best. They have a very...
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Loyalty, Product
One thing that was a big selling point for Ciox Health is they have embedded staff in several...
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Relationship, Product
We have had issues with Ciox Health and provider abrasion in years past, but the vendor has been...
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Relationship, Product
Ciox Health’s process isn't as great as another vendor’s process. The system is a little bit harder...
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