Datavant Risk Adjustment Solution (formerly Ciox Health) Commentary
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Bradley Hunter
VP Value-based Care, Payer, and Core Solutions
KLAS VP Value-based Care, Payer, and Core Solutions - Bradley Hunter
 
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User Commentary

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Manager

Relationship

I have a contact person that I directly call at Datavant. I am one of those people who needs a name...

Jun 2024
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Manager

Loyalty, Relationship, Product

With Datavant Risk Adjustment Solution being a newer product, the more people the vendor can get to...

Jun 2024
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Manager

Relationship, Product

In all honesty, there are some days that the product is very laggy and doesn't do what it is...

Jun 2024
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Director

Relationship, Operations, Product

To improve, the vendor just needs to focus on coding accuracy and completeness. They can improve by...

Jun 2024
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VP/Other Executive

Loyalty

One of the outcomes that we have seen from the product has been the retrieval of charts for members...

May 2024
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VP/Other Executive

Culture

Sometimes, the vendor keeps their promises. However, we will go into a contract with them that has...

May 2024
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VP/Other Executive

Culture, Value

We get a positive ROI from the product, but we are still trying to understand why that ROI isn't as...

May 2024
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VP/Other Executive

Product

The product is working. It retrieves things. I know we have lower retrieval rates than we would...

May 2024
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VP/Other Executive

Product

I would like to see better innovation with chart retrieval from the vendor. That process needs to be...

May 2024
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VP/Other Executive

Operations

We don't get a lot of training from the vendor, but we don't need a lot of training from them. I...

May 2024
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Director

Product

The Datavant system that I have to work in for chart retrieval or looking for stuff is so user...

May 2024
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Director

Relationship

Datavant's persistence really pays off. They also are consistent with results, are consistent with...

May 2024
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Director

Operations

Regarding implementation services, I won't say that Datavant is perfect, but they have been really...

May 2024
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Manager

Relationship

We have had a relationship with Ciox Health for a long time. We have always had a really good...

Apr 2024
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Manager

Relationship

Ciox Health could improve by being a better partner when we have issues with charts. They could...

Apr 2024
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Director

Value

Thanks to Datavant Risk Adjustment Solution, we are getting faster data. It is helping me get faster...

Apr 2024
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Director

Value

In the past, there were always people doing the work for this product. Now, Datavant has more...

Apr 2024
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Director

Operations, Value

I would buy the solution again, but I would probably do the implementation slightly differently. The...

Apr 2024
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Director

Relationship

Datavant keeps their promises. We do have to go in and hold them accountable though. I have a good...

Apr 2024
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Director

Operations, Product

Datavant's system is perfect in terms of ease of use. We do a survey for each end user after they...

Apr 2024
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Director

Value

Datavant works on new things, but they aren't looking for new technology; they are looking at how to...

Apr 2024
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Director

Relationship

The biggest thing for Datavant is really understanding the structure and how the support team is...

Apr 2024
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Manager

Operations, Product

The upgrades are limited. Furthermore, the only training Datavant does for us is just looking at...

Mar 2024
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Manager

Value

Datavant is more expensive than some of the other vendors out there. But we almost have to work with...

Mar 2024
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Manager

Relationship

Datavant’s core strength comes down to their relationships and the fact that they want to work with...

Mar 2024
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Manager

Relationship, Product

With Datavant acquiring Ciox Health, we are running into a few abnormal hiccups. We have had some...

Mar 2024
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Manager

Loyalty, Product

Datavant's product is focused on the quantity of medical record retrieval requests. It has a...

Mar 2024
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VP/Other Executive

Relationship, Product

Datavant is very good in regard to chart retrieval, and we recommend them. They are also responsive,...

Mar 2024
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Manager

Relationship, Value

Datavant is in it to make money, so they do charge for every little thing. Also, their phone support...

Feb 2024
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Manager

Product, Value

We use Datavant Risk Adjustment Solution to automate as much as we can so that we can get away from...

Feb 2024
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Manager

Relationship

Datavant has a lot of resources. They have a huge network of other clients that they work with, and...

Feb 2024
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Director

Relationship

We have had an up-and-down year with Datavant, and they have some really great qualities and some...

Jan 2024
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Director

Relationship, Product

Datavant has a commitment to the overall quality and flexibility of the coding guidelines that we...

Jan 2024
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Director

Relationship

We have run into trouble with Datavant on some of the organizational aspects of the work. When...

Jan 2024
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Director

Relationship

It is a two-edged sword with Datavant. They are super flexible, but due to that, some of the...

Jan 2024
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Director

Loyalty, Relationship

Overall, we have been concerned about Datavant's ability to appropriately manage the volumes we want...

Jan 2024
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Director

Culture

Ciox Health mostly keeps promises, but they do have some promises that they break, which are more...

Nov 2023
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Director

Relationship

We mainly use Ciox Health for their core business, which is their copy service and embedded sites...

Nov 2023
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VP/Other Executive

Relationship

I know the executive folks from Ciox Health better than the day-to-day managers from our previous...

Sep 2023
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VP/Other Executive

Product

In some of the analytics and data that Ciox Health shares, there are always moving pieces, and that...

Sep 2023
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VP/Other Executive

Operations

The vendor runs some training, but what is lacking is the configurability of tools and technology to...

Sep 2023
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VP/Other Executive

Culture

Ciox Health didn't hold their end of the bargain. We signed a contract, and the charts that we are...

Sep 2023
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Manager

Relationship

Ciox Health has always been extremely open and responsive. We have had a few different project...

Sep 2023
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Manager

Relationship

We have worked with several retrieval vendors, and Ciox Health is by far the best. They have a very...

Sep 2023
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Manager

Loyalty, Product

One thing that was a big selling point for Ciox Health is they have embedded staff in several...

Sep 2023
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Manager

Relationship, Product

We have had issues with Ciox Health and provider abrasion in years past, but the vendor has been...

Sep 2023
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Manager

Relationship, Product

Ciox Health’s process isn't as great as another vendor’s process. The system is a little bit harder...

Sep 2023
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