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Dedalus Care (HCIS) (Global) (Mostly Spain) Commentary
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Subject Expert
Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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User Commentary

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CIO

Product, Product, Product, Product

The system has really nice ergonomics for the users, especially for the doctors and nurses. The...

Nov 2023
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(0)
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CIO

Loyalty, Loyalty, Loyalty, Loyalty

We haven’t seen a lot of innovation because we are on an old version. We are planning to migrate to...

Nov 2023
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CIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

We would like to do telemedicine and home care or remote patient monitoring. Dedalus is working on...

Nov 2023
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(0)
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CIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

We have been using Dedalus HCIS for a bit, and the solution has evolved to be the right tool for a...

Oct 2023
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Director

Product, Product, Product, Product

The newest version of Dedalus HCIS is very stable. The previous versions were very unstable, and the...

Oct 2023
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Director

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Dedalus has a hard time understanding our strategy of having multiple solutions that are seamlessly...

Oct 2023
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Director

Relationship, Relationship, Relationship, Relationship

Our support experience with Dedalus depends on the resources we get. It seems that Dedalus has...

Oct 2023
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Director

Product, Product, Product, Product

We wish we had more control of our system. We are not able to develop Dedalus HCIS and change things...

Oct 2023
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(0)
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Director

Loyalty, Loyalty, Loyalty, Loyalty

The product has gone through many changes and has been purchased and sold by multiple suppliers in...

Oct 2023
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Director

Product, Product, Product, Product

Dedalus HCIS covers many basic workflows for small-to-midsize hospitals, with focused administrative...

Oct 2023
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Director

Product, Product, Product, Product

Dedalus HCIS is lacking when it comes to integrations. It integrates at a very basic level with...

Oct 2023
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CIO

Operations, Operations, Operations, Operations

Dedalus needs a better methodology to sell, develop, and implement their technology. They don't...

Sep 2023
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(0)
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CIO

Loyalty, Loyalty, Loyalty, Loyalty

We had concerns about the future of the system until Dedalus acquired it. We are happy that Dedalus...

Sep 2023
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CIO

Product, Product, Product, Product

We have the system integrated with all of our other systems, and it works well. We had to do the...

Sep 2023
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CIO

Relationship, Relationship, Relationship, Relationship

We receive good executive involvement from Dedalus. It is easy for us to escalate things when we...

Sep 2023
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CIO

Loyalty, Loyalty, Loyalty, Loyalty

The system's usability is bad. Our users don't like it. However, we are optimistic that things will...

Sep 2023
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CIO

Value, Value, Value, Value

We receive charges from Dedalus without much explanation. They don't give us the details about what...

Sep 2023
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(0)
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CIO

Product, Product, Product, Product

Integration for Dedalus HCIS could improve; there is no easy integration via web services, and it is...

Aug 2023
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CIO

Relationship, Relationship, Relationship, Relationship

We have easy access to Dedalus' executives, and they are responsive and involved when we need them.

Aug 2023
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CIO

Product, Product, Product, Product

It would be very helpful if Dedalus could offer modules for the ICU and another specialty as well;...

Aug 2023
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CIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

Dedalus HCIS is very comprehensive and covers most of our needs. There are very few modules we use...

Aug 2023
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