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KLAS Research Director - Everton Santos
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Everton Santos

Research Director

everton.santos@klasresearch.com

(801)404-5976

 
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User Commentary

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CIO

On the support side, we recently switched from our local partner to having direct connections with...

Apr 2021
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CIO

The good thing is that the vendor's support people guarantee that they work in the product. We do...

Apr 2021
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CIO

We have a third party that outsources imaging. Regarding integration, we have all the imaging...

Apr 2021
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CIO

We chose xHIS because we had a lot of problems with our previous EHR. The decision was made because...

Apr 2021
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(0)
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CIO

The implementation went well. We were able to divide the implementation into two parts, and that was...

Apr 2021
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(0)
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CIO

Our ERP solution carries out the budgeting, but all of the logic in the budgeting is done in xHIS....

Apr 2021
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CIO

We recently upgraded to the newest version. DXC Technology's overall support was stellar, and they...

Jan 2021
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CIO

We had health discussions with DXC Technology, and I came to learn that a lot of their team members...

Jan 2021
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(0)
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CIO

The system is very user friendly. We could have a wonderful EMR with all the latest and greatest...

Jan 2021
||
(0)
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CIO

DXC Technology needs to improve the text editor. A few users have complained about that. It is way...

Jan 2021
||
(0)
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CIO

DXC Technology should have an online patient portal with an app that is fully integrated with xHIS...

Jan 2021
||
(0)
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CIO

In terms of Dedalus' acquisition of DXC Technology, the situation is too premature to say whether it...

Jan 2021
||
(0)
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Director

One of the main challenges that we have with DXC Technology is that we do not know anyone in the...

Dec 2020
||
(0)
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Director

In terms of the recently announced acquisition of DXC Technology, I am not sure how much that will...

Dec 2020
||
(0)
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Director

We have had a negative experience with xHIS. We have had to look for alternative solutions due to...

Dec 2020
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(0)
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Director

We don't like that DXC Technology has not operationalized the resolution of incidents much and that...

Dec 2020
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(0)
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VP/Other Executive

The vendor has a local support team, but when we need to escalate to the vendor's team in Spain,...

Aug 2020
||
(0)
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VP/Other Executive

The platform was developed a long time ago, and it is complicated to integrate the system or change...

Aug 2020
||
(0)
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Director

The overall usability of the product for the doctors and nurses is better today than it was at...

Jun 2020
||
(0)
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Director

We are in the process of looking at new functionalities and innovative product offerings that the...

Jun 2020
||
(0)
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Director

The overall technical support is based out of Spain, so there is no local support from DXC...

Jun 2020
||
(0)
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Director

DXC Technology sold us a system with European characteristics, as the product development is based...

Jun 2020
||
(0)
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CIO

I think about changing our EMR every single day. That is a financial topic being discussed among our...

Jun 2020
||
(0)
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CIO

In order for DXC Technology to be better and improve, they must make their software more functional...

Jun 2020
||
(0)
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CIO

One of the challenges we had initially was in relation to physician adoption of the EMR. In our...

Jun 2020
||
(0)
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CIO

The integration capabilities of the system are terrible. We cannot even fully integrate it with our...

Jun 2020
||
(0)
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CIO

The solution must be better localized to meet regional and local needs. That is probably my biggest...

Jun 2020
||
(0)
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CIO

DXC Technology is a vendor that imposes themselves on hospital systems; they aren't a hospital-led...

Jun 2020
||
(0)
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CIO

If people are looking at implementing the system, my genuine recommendation is that people set very...

Jun 2020
||
(0)
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 or  to see details.

CIO

The learning curve for the system is very steep, and that makes it almost impossible to use in our...

Jun 2020
||
(0)
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 or  to see details.

CIO

We are looking at our options now and considering an EMR product that has capabilities that today I...

Jun 2020
||
(0)
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