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Deloitte Financial Improvement Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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VP/Other Executive

Operations

With Deloitte, we had some turnover between projects. Things were choppy, and the lead consultants...

Apr 2025
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VP/Other Executive

Relationship

I would like Deloitte to understand our business better up front rather than starting from a place...

Apr 2025
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VP/Other Executive

Value

With Deloitte’s charges, we had a few surprises. We are still seeing a few surprises in terms of...

Apr 2025
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VP/Other Executive

Relationship, Operations

On their own dime, Deloitte stays very connected with me, and they are providing insights, advice,...

Jan 2025
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VP/Other Executive

Relationship, Services

What is important is really giving Deloitte access to the information they need to understand your...

Jan 2025
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VP/Other Executive

Relationship

Deloitte is the best consulting firm I have seen in the revenue cycle space, but for some of the...

Jan 2025
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VP/Other Executive

Loyalty, Services, Value

The majority of the consultants from Deloitte had some experience in the business issue they were...

Dec 2024
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VP/Other Executive

Loyalty

A consulting firm's job should be to make me stronger so that I don't have to have the firm. A...

Dec 2024
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VP/Other Executive

Relationship, Services

The partnership with Deloitte was good. The consultants that we said needed to work with us were...

Dec 2024
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CFO

Relationship, Services

Deloitte brought in a very well-educated and experienced team that brought forward good ideas, and...

Dec 2024
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CFO

Value

Deloitte has very clear pricing, and we were not nickel-and-dimed at all.

Dec 2024
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Physician

Relationship, Operations

I liked Deloitte. I only have positive things to say. They were very empowered. They did a great...

Dec 2024
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CIO

Relationship

I like our strategic partner with Deloitte. It depends on who is assigned to you. Deloitte is a very...

Jul 2024
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CIO

Relationship, Services

With Deloitte, from a financial standpoint, I would like to see just an understanding of the before...

Jul 2024
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VP/Other Executive

Relationship

I have worked with some other consulting firms that put forward more outside-the-box ideas than...

Jul 2024
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VP/Other Executive

Relationship

Deloitte did a really nice job thinking toward the future, and that is somewhat challenging to do....

Jul 2024
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VP/Other Executive

Loyalty, Value

Deloitte avoids nickel-and-diming. They are looking for a long-term partnership.

Jun 2024
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VP/Other Executive

Operations, Services, Value

Deloitte has other clients, so I'm able to gain from all the people who are also gaining from what...

Jun 2024
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VP/Other Executive

Operations

With Deloitte, we just bumped aside anybody that wasn't great or didn't mesh. The firm just went...

Jun 2024
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VP/Other Executive

Relationship, Operations

From the perspective of the offshoring, it took a while for us to pinpoint the issues that were...

Jun 2024
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VP/Other Executive

Value

Our work with Deloitte has helped my cost to collect and decreased my denials and write-offs. The...

Jun 2024
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VP/Other Executive

Relationship

Deloitte is a company. Everybody asks how Deloitte does, but they don't do anything. I have great...

Jun 2024
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CFO

Operations

Deloitte delivered within the timeline they told us. They did a very good job of project managing...

Jun 2024
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CFO

Relationship, Operations

My team would say that I’m a hard grader, but I am extremely satisfied with Deloitte for this...

Jun 2024
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CFO

Relationship, Value

Deloitte’s services were worth the investment we put into them. They aren't here now because we have...

Jun 2024
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CFO

Loyalty

The firm’s work was very well done because we set a goal to have a rational, defensible pricing...

Jun 2024
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VP/Other Executive

Relationship, Operations

Sometimes Deloitte needs to make the project more ours than theirs. At the end of the day, we have...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

Deloitte definitely brought the A-team for us, and I think that was the biggest reason for their...

Jun 2024
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VP/Other Executive

Relationship, Value

Deloitte has been very good to work with. They have actually been doing some work without a full...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

Deloitte is very experienced. We went through a pretty good RFP process, and they definitely seem to...

Jun 2024
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VP/Other Executive

Relationship, Services

I have a pretty high standard, but I would say Deloitte always meets expectations. There have been a...

Jun 2024
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VP/Other Executive

Relationship, Operations

The main manager we have had for the whole process and the project has been one of the best I have...

Jun 2024
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VP/Other Executive

Loyalty, Value

This is probably going to bite me because Deloitte is probably going to be charging us for years to...

Jun 2024
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VP/Other Executive

Relationship

Deloitte exceeded our expectations by providing expertise and insights.

Jun 2024
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VP/Other Executive

Relationship, Value

Deloitte has been assisting us with certain things and has really partnered with us to make sure...

Jun 2024
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VP/Other Executive

Relationship

I had a great experience with Deloitte. I think the firm exceeded expectations, but the folks above...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

Our organization is such a different one that the firm truly has a leg up with their knowledge of...

Jun 2024
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VP/Other Executive

Relationship

The firm had insights and good direction, and they aligned with our company on overall objectives.

Jun 2024
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Director

Operations

Deloitte didn't consistently exceed my expectations because there were pieces of the project that...

Jun 2024
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VP/Other Executive

Relationship, Operations

The firm provided expertise that we couldn't have found somewhere else. They knew what they were...

Jun 2024
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Director

Relationship, Operations

Deloitte is very good at getting their arms around a project. They are very consistent in their...

Jun 2024
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VP/Other Executive

Relationship, Value

I have nothing but good things to say about Deloitte. That isn't the case with some other consulting...

Jun 2024
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VP/Other Executive

Relationship, Operations

The firm's executive involvement could have been better because, during the engagement, there were...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

The only gap for the firm is maybe they need to put more work into building the top level of the...

Jun 2024
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VP/Other Executive

Relationship, Operations

I felt fortunate that I was able to work with Deloitte's people. I learned a lot. I really wish we...

Jun 2024
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VP/Other Executive

Operations

A lot of the materials that Deloitte prepared for meetings were in PowerPoint form. With everything...

Jun 2024
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VP/Other Executive

Relationship, Operations

With Deloitte, we had some staff members who were really strong, and then there were some staff...

Jun 2024
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VP/Other Executive

Relationship

We have done a few projects with Deloitte, and they have been consistent in terms of support. We...

Jun 2024
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VP/Other Executive

Relationship

Deloitte is very experienced. They not only manage projects but also participate in conference calls...

Jun 2024
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VP/Other Executive

Loyalty, Relationship, Operations

Deloitte supported us in transitioning from one solution to another, and that was a huge project....

Jun 2024
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VP/Other Executive

Relationship

Deloitte really got to know not just our business but our people, our priorities, and our post...

May 2024
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