Deloitte HIT Implementation Leadership - Large Comments

 

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VP/Other Executive

ROI and Cost

If the choice were up to me, I would not use Deloitte at all. I would have a couple of targeted...

Jul 2020
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VP/Other Executive

Relationship

Deloitte is supposed to have a coach model. The project is big, and I don’t feel comfortable that...

Jul 2020
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VP/Other Executive

People and Knowledge

One thing that I established when I came here was an enterprise architecture team. I was able to...

Jul 2020
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VP/Other Executive

Tools and Methodology

Deloitte tries to plan everything out, and they assume that they know better, but they generally...

Jul 2020
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VP/Other Executive

Sales and Contracting

Deloitte has a lot of connections, and they have made their money, so they don’t have to...

Jul 2020
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VP/Other Executive

Project Results

Deloitte’s execution was strong. They just wanted to execute like they executed last time.

Jul 2020
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Manager

Relationship

Deloitte professes to make the strength of the partnership a high priority, and I would give them a...

Jun 2020
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Manager

Tools and Methodology

Deloitte is going to do things Deloitte’s way. People should make sure that they definitely vet...

Jun 2020
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Manager

ROI and Cost

Deloitte is expensive and opaque. They are constantly wanting to do something, and they charge us...

Jun 2020
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Manager

ROI and Cost

If Deloitte wants to come in and do leadership, then we can quantify what roles there are based on...

Jun 2020
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Manager

Relationship

Our partnership with Deloitte is very strong. The vendor is very strong in terms of strategy and in...

Jun 2020
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Manager

Other Observations

In terms of the vendor’s benefits, what comes to mind is their broad skill set. They would bring us...

Jun 2020
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Manager

ROI and Cost

Deloitte probably charged for every little thing, depending on the day, time, and activity....

Jun 2020
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Manager

Lessons Learned

I don’t know what my expectations for Deloitte were, but Deloitte did fine as a whole. I don’t think...

Jun 2020
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Manager

Tools and Methodology

I think Deloitte’s quality of staff and consultants was relatively high compared to the quality...

Jun 2020
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Manager

Tools and Methodology

Strategic ability is obviously part of Deloitte's business. Deloitte is well versed in telling us...

Jun 2020
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Manager

Relationship

Deloitte's executive involvement was high, and the executives probably helped us the most. The...

Jun 2020
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VP/Other Executive

Relationship

Deloitte does very well with executive involvement. Their most senior people have been on-site, and...

Apr 2020
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VP/Other Executive

Tools and Methodology

Deloitte needs to sort out how to work more closely with other vendors. That is tricky for most...

Apr 2020
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VP/Other Executive

Tools and Methodology

Deloitte has done a better job than other vendors we work with. Deloitte has experience that is very...

Apr 2020
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VP/Other Executive

Tools and Methodology

Deloitte is doing a great job. They understand the project. We also work with another vendor, and...

Apr 2020
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VP/Other Executive

Tools and Methodology

The vendor consistently exceeds our expectations. They are good communicators and pay attention to...

Apr 2020
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VP/Other Executive

Tools and Methodology

The vendor is very good at being strategic. I would give them a high rating for their strategic...

Apr 2020
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VP/Other Executive

Other Observations

Some of the issues we had with our implementation had to do with another vendor we work with and...

Apr 2020
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VP/Other Executive

Tools and Methodology

The vendor keeps a pretty close eye on workflow. They personalize the workflows and try to...

Apr 2020
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VP/Other Executive

Tools and Methodology

Deloitte's project management leadership is pretty good. We trust them in that area. Deloitte...

Apr 2020
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VP/Other Executive

Tools and Methodology

Deloitte needs to figure out a way to work more effectively with our other vendor's teams. Better...

Apr 2020
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Director

Tools and Methodology

I am concerned with Deloitte's strategic ability. They need to raise the red flag and bring forward...

Jan 2020
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Director

Project Results

I had a very positive experience with Deloitte and was able to grow professionally. I learned a lot...

Jan 2020
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Director

ROI and Cost

Deloitte has been the most expensive component of our project. There is a lot of value, but the firm...

Jan 2020
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Director

Project Results

Deloitte had a testing team and training leaders. We had been struggling to activate all the program...

Jan 2020
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Director

Win/Loss - Why they were selected (by current clients)

Deloitte had been successful at helping another organization implement a product and get users...

Jan 2020
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Director

Project Results

A lot of the extensions in the timeline weren't due to Deloitte. We had a lot of challenges with our...

Jan 2020
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Director

Tools and Methodology

We have used a couple of different services from Deloitte, and the principals clearly run the...

Jan 2020
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Director

People and Knowledge

Deloitte is an overall proven entity across multiple healthcare organizations. They bring in big...

Oct 2019
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Director

Relationship

Deloitte has been a good partner for working things out. Little things do crop up that weren't...

Oct 2019
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Director

Tools and Methodology

Deloitte always brings a good template that just works. We are very happy about their toolset.

Oct 2019
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Director

Project Results

A big part of Deloitte's work is to follow up on measurements and to make sure we receive what we need....

Oct 2019
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Director

ROI and Cost

Epic implementations aren't easy or cheap. Deloitte has been here for us, and they have met our budget....

Oct 2019
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CIO

Sales and Contracting

We are still early on in the project with Deloitte. We experienced contracting challenges with...

Oct 2019
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VP/Other Executive

Tools and Methodology

Our project with Deloitte took longer than it needed to. There were times when we had to prompt...

Jul 2019
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VP/Other Executive

Tools and Methodology

Robotic process automation is a strategic priority for us, and Deloitte has been a good partner in...

Jul 2019
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CMIO

People and Knowledge

Deloitte is incredibly expensive, and about half of the resources we worked with for this project...

Nov 2018
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CMIO

People and Knowledge

Deloitte was easy to work with. The project manager from Deloitte was terrific, and some of the...

Nov 2018
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VP/Other Executive

Project Results

Deloitte was selected as our implementation partner after a very lengthy RFP process for revenue...

Nov 2018
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VP/Other Executive

Project Results

Deloitte may have helped us in some business processes, but they are sending us invoices for times...

Nov 2018
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VP/Other Executive

ROI and Cost

In our experience, Deloitte lacks transparency, and there is a lack of product development. On this...

Nov 2018
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VP/Other Executive

Project Results

We raised issues, and the executive lead from Deloitte met with us. Our issues or concerns went...

Nov 2018
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VP/Other Executive

Project Results

I am sure Deloitte has really good implementation teams, but we didn’t get one. Deloitte has done...

Nov 2018
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VP/Other Executive

People and Knowledge

Deloitte overpromises on their tools and expertise. When it came time to actually use those things,...

Nov 2018
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VP/Other Executive

Project Results

Our project turned out great, but we had internal resources to compensate for Deloitte’s weaknesses....

Nov 2018
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VP/Other Executive

Project Results

We wanted Deloitte to play a certain role, but they didn’t handle that well. They had people leave...

Nov 2018
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VP/Other Executive

Project Results

I didn't feel that Deloitte was transparent. They pitted different sides against each other, and...

Nov 2018
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Manager

Relationship

Deloitte’s leadership has been very engaged throughout the project. Deloitte provided a lot of...

Oct 2018
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Manager

Other Observations

The presentations and flow charts were good, but we sometimes wanted recommendations.

Oct 2018
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Manager

Other Observations

Deloitte’s leaders had good advice and would question our decisions. They could point out...

Oct 2018
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CEO/President

People and Knowledge

Deloitte has a strong reputation for their breadth of expertise, including expertise in value-based...

Jun 2018
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CEO/President

People and Knowledge

Our engagement with Deloitte was expensive, but we really wanted to use a big company with deep...

Jun 2018
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CEO/President

Tools and Methodology

Deloitte was pretty sophisticated in their approach to our project, although they had some issues...

Jun 2018
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CEO/President

Project Results

We wouldn't go with another strategy firm besides Deloitte for any new projects. There may be a...

Jun 2018
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CEO/President

People and Knowledge

We changed our Deloitte project lead because that person wasn't giving us strong leadership. We...

Jun 2018
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CIO

Project Results

We have used Deloitte as a three-legged stool, and that has worked out pretty well. We have taken...

May 2018
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CIO

Project Results

Deloitte is good at keeping us honest. They didn't do any training or building. They did some...

May 2018
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CIO

Project Results

Our project with Deloitte was a success because we ended up with people from their firm and from our...

May 2018
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CIO

Other Observations

We met our timelines with Deloitte, but they pushed us to test more, so we couldn't go live as...

May 2018
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CIO

People and Knowledge

One of Deloitte's people flew in here and called for regular meetings; that person was around for...

May 2018
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VP/Other Executive

Project Results

Deloitte is helping us with our EMR implementation. We heard good things about them, and they have...

May 2018
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VP/Other Executive

Project Results

We extended the time that some of Deloitte's resources worked for us after our go-live. Those people...

Mar 2018
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VP/Other Executive

ROI and Cost

Deloitte's implementation support was on time and on budget. They provided us with a statement of...

Mar 2018
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CIO

Project Results

We have been happy with Deloitte. We brought them in to do a lot of beginning-design work. Deloitte...

Oct 2017
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CIO

Sales and Contracting

My complaint about Deloitte is that every time I turn around, they are pitching another way in which...

Oct 2017
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CIO

Relationship

Deloitte has been a good partner from a strategic standpoint. We went through a vetting process, and...

Oct 2017
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CIO

ROI and Cost

The problem is that they are exorbitantly expensive, and we have to watch what we are signing up...

Oct 2017
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