Fusion Narrate Commentary
Filtered view: All
Subject Expert
Mac Boyter
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
Fusion Narrate is very easy for physicians to use. It never goes down. In terms of adding new...
Login or Create an Account to see details.
Operations
There were things that I had to make Dolbey understand in our setting, and I feel like they should...
Login or Create an Account to see details.
Relationship
We were having issues with reliability in Fusion Narrate that Dolbey wasn’t resolving. They...
Login or Create an Account to see details.
Product
Fusion Narrate’s UI looks a little dated and is less polished than other solutions. However, once a...
Login or Create an Account to see details.
Product
There is more integration we would like to do with Fusion Narrate. Dolbey is still developing on the...
Login or Create an Account to see details.
Loyalty, Value
We went with Fusion Narrate as a cost savings initiative. Our previous solution was very expensive...
Login or Create an Account to see details.
Relationship
Dolbey kept their promise after letting me down initially. When we started with Fusion Narrate, we...
Login or Create an Account to see details.
Relationship
Dolbey's support is really good. Whenever we do an upgrade, the vendor will handle the majority of...
Login or Create an Account to see details.
Relationship, Product
From my point of view, when I have needed support, Dolbey has been more than willing to help. The...
Login or Create an Account to see details.
Relationship
We have had some issues with the responsiveness of Fusion Narrate. However, I must caveat that with...
Login or Create an Account to see details.
Loyalty, Operations
Dolbey does a very good job with training. However, getting our clients, the end users, to actually...
Login or Create an Account to see details.
Relationship, Product
I like a lot of the advanced features that Fusion Narrate has. I like its overall capability to...
Login or Create an Account to see details.
Relationship
Dolbey's support team has been excellent. We have regular meetings with them to discuss any concerns...
Login or Create an Account to see details.
Value
Fusion Narrate has done well with basic dictation, and its cost is much lower than their other...
Login or Create an Account to see details.
Loyalty
I don't think that Fusion Narrate will be part of our long-term plans because we are now getting...
Login or Create an Account to see details.
Operations
For Fusion Narrate, Dolbey will actually call providers, spend time with them on the phone, and talk...
Login or Create an Account to see details.
Relationship
I usually call our point of contact at Dolbey. Until recently, I didn't even know there was a call...
Login or Create an Account to see details.
Relationship, Value
Fusion Narrate is well priced, and the vendor is very helpful. Even with the inaccuracies with...
Login or Create an Account to see details.
Loyalty, Product
Unless the vendor gets AI involved, Fusion Narrate will probably be sideswiped by all of the AI...
Login or Create an Account to see details.
Loyalty
Our use of Fusion Narrate is going to start to drop because our providers are tapping into AI at a...
Login or Create an Account to see details.
Operations
Dolbey is very helpful. Fusion Narrate is one package, and it has a lot of stuff. It is a great...
Login or Create an Account to see details.
Relationship
Dolbey is constantly finding new ways to upgrade the solution and make things better. Dolbey sends...
Login or Create an Account to see details.
Relationship
The customer service people and the IT people from Dolbey are phenomenal. If we have a problem, they...
Login or Create an Account to see details.
Loyalty, Product
I use an AI scribe solution for my documentation. The Fusion Narrate product cannot provide...
Login or Create an Account to see details.
Operations
Fusion Narrate is easy for a lot of our users to navigate. They like its functionality. The person...
Login or Create an Account to see details.
Product
With Fusion Narrate, we have been able to build out some really good templates, and our users really...
Login or Create an Account to see details.
Product
The solution has a difficult time picking things up and learning as quickly as we think it should...
Login or Create an Account to see details.
Product, Value
Other people at the facility are using an AI-supported transcription thing, and I don't like it. I...
Login or Create an Account to see details.
Operations, Product
I have taught the system some words three or four times, but the system just never learns the...
Login or Create an Account to see details.
Operations, Product
I'm a little frustrated because at a previous job, the various buttons on the device allowed me to...
Login or Create an Account to see details.
Product
Unfortunately, the product does not work to the best of my knowledge under Linux. I don't think I...
Login or Create an Account to see details.
Operations
I'm aware that there are periodic updates and upgrades, but I don't see how they affect me very...
Login or Create an Account to see details.
Product
The one recommendation I would give to the company is that if they have a module or a cheat sheet...
Login or Create an Account to see details.
Operations, Product
The product does a good job of picking up only my voice and my instructions in a room where six...
Login or Create an Account to see details.
Product
The only thing that I'm not happy with is that it feels like the error rate in Fusion Narrate has...
Login or Create an Account to see details.
Product
Fusion Narrate works with our lab information system.
Login or Create an Account to see details.
Operations
Once a provider goes through the training, we hardly have any issues with Fusion Narrate. From a...
Login or Create an Account to see details.
Operations
Dolbey pushed portions of their product that we did not want implemented. We had to use fairly...
Login or Create an Account to see details.
Value
Dolbey offers AI, but we don't have it. It is rather expensive. I am told that it has its own...
Login or Create an Account to see details.
Product
We use Fusion Narrate to fill the gaps in our EHR platform, and it does well at integration. I like...
Login or Create an Account to see details.
Relationship
Dolbey's support is great. In fact, Dolbey is really good at being proactive.
Login or Create an Account to see details.
Loyalty
Fusion Narrate is a really good product and meets all of our needs. Fusion Narrate is doing what it...
Login or Create an Account to see details.
Loyalty
The doctors that are still currently using Fusion Narrate are the ones that tried an AI product and...
Login or Create an Account to see details.
Product
The interface of Fusion Narrate needs to give shortcuts that don't require an extra button to push...
Login or Create an Account to see details.
Product, Value
The workflow automation and the shortcuts that are available are really where the meat of Fusion...
Login or Create an Account to see details.
Relationship, Operations
Dolbey is pretty solid. I get a feeling that they are a relatively small company, but they are...
Login or Create an Account to see details.
Operations
My satisfaction with the training is not the vendor’s fault. I'm sure the vendor would come and give...
Login or Create an Account to see details.
Value
What I do is very specific. I can't just put things into a form that I can duplicate all the time...
Login or Create an Account to see details.
Loyalty
I'm looking for some other ways to improve because I'm here for a couple of hours in the evenings...
Login or Create an Account to see details.
​
Featured Report
Preferences