Dialer Commentary

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It’s a maybe on whether we plan to keep Dialer in the next three years because there are Epic-native...

Hospitalists are using Dialer for family communication, and pharmacists are using it in some way as...

I would tell others considering Dialer that it’s easy to use, it's of good value, and it has very...

Dialer is a good deal. We can do voice calls, video calls, or texts. However, it is not integrated....

I'm pleased that Dialer is simple and inexpensive. I'm not doing as many telehealth visits as I used...

Dialer is self-intuitive, so training is minimal. We have a team that does that. There is very...

I would say that what we pay for Dialer is excessive. It’s not fair pricing.

Doximity is great; we meet with them on a regular basis. Doximity has shown us their road map....

Doximity has been great to work with. They're responsive and collaborative. They're really flexible...

Doximity’s training is asynchronous. They give us the guides, they give us access to a portal, and...

In our experience, Doximity has always been adding features, and they're not ones that we have to...

A feature I’d like to see added to Dialer is that we recently mentioned the idea of breakout rooms....

Doximity is adding a lot of features, but we want everyone to use our EHR vendor's products, so...

Doximity is a great partner. We have quarterly meetings and receive updates on new products, and...

I don't plan on getting rid of Dialer. It's a nice solution. The physicians really like Dialer...

I have a high expectation of wanting future things to come out. Doximity has a scheduler tool, and...

We’ve seen Doximity grow. Dialer is very easy to use. I don't want to call it basic, but it was an...

Even at a global level, I like Doximity’s innovation. That’s their strong suit. They're very...

I didn’t give Doximity the top score for support due to the timeliness of them developing their...

We have account managers with Doximity, and if we open a ticket within their system, they're all...

We have a train-the-trainer model where we train our staff, but Doximity trains us effectively and...

We have regular calls every so often with Doximity, and they’ve resolved all the issues we have had....

We are handling a security case right now with Doximity. We want to be able to manage our users and...

If security is not a concern for a large organization, Doximity is a perfect 10 out of 10 for user management....

Our organization is always analyzing all of the platforms we have, and if we ever decide to...

Doximity likes to develop things on their own and release things on their own. We don't really have...

Dialer is pretty straightforward and easy. Doximity has training modules available, so it is not...

Dialer is a pretty simple solution, but Doximity could have more explicit materials for new users....

Right now, we don't have Dialer integrated with our EMR. That makes it a little challenging for our...

Dialer generally works well and is simple, and our providers are happy with it.

Doximity’s support people are good, and they follow up when we need them to.

Doximity does a 3% or 5% step up every single year, so from a budgetary standpoint, we have to keep...

Doximity rolls out to our providers beta products or beta solutions that we don't necessarily have...

Doximity’s support team is very fast and very prompt. If I submit a ticket to my account executive,...

I like the fact that Dialer is easy, clear, and concise to use for not only our providers but also...

With Doximity, we have achieved our goals. We have gotten great support from Doximity. Dialer is...

I'd like to see integration of Dialer with our practice management system.

Doximity has big upgrades at least annually, and they have multiple things in beta testing. Also,...

Doximity expanding bidirectional texting with guardrails would be helpful. They are receptive to...

In addition to the regular calls that we have with Doximity, they're always checking in to provide...

I like the ease of use in Dialer, and I like that no app download is required. Patients and families...

If I were talking with a peer about Dialer, I would tell them to be ready to be amazed. It is such a...

I have been working with an account executive from Doximity since we have been using Dialer, and...

Doximity was a little late to the table, but they came out with a product that seems to work well...

Doximity’s support is fast and consistent. Doximity has been open to our feedback, and they have...

I would like to see more integration with the EHR and continued progress on that front because that...

Dialer is fairly inexpensive, so for what we invest compared to the value we get out of it, I would...

We have providers who practice across multiple locations, so those clinicians are constantly moving...

Doximity hasn’t changed the stuff we care about in years. The system is for picking up a phone and...

It is incredibly easy for providers to sign up for Dialer. It is self-managed pretty well from a...

Right now, creating a note in Dialer is pretty manual and reliant on someone creating a visit and...

We would like Dialer to integrate into our EHR. The ambient note documentation goes into a separate...

Our providers love Dialer. It has easy provider workflows that require very little training. And...

Doximity just recently released AI Scribe and ChatGPT features at no extra cost, so I think that was...

Dialer is a proven platform that allows providers to hide their phone numbers and identities so...

Dialer has a simple payment model. We pay at the organizational level, not per user or for...

I don't have any issues with how Doximity partners with us. They're responsive, provide timely...

The challenge we're having with Dialer is on a technical level. Some of our teams have used another...

One area where Doximity could improve is having more proactive end-user sessions to talk directly...

Dialer could be more impactful with AI functionality. Doximity is adding a lot of functionality into...

Dialer is a very intuitive solution. Almost every provider uses it without any formal adoption or...

With Dialer, it would be great if there were some kind of integration with the EMR. Dialer is an...

There are a few competitors that are just about as good as Dialer, but Dialer's value is excellent,...

Dialer is a legacy system that is an easy add-on. It is not a huge value for us, but it is a...

Doximity has online videos for training, and there is someone I can email if there are problems. The...

The vendor engagement is consistent. We've been Doximity's partner for a long time, and sometimes...

Dialer isn't really as innovative a solution anymore, but it's definitely the backbone to a lot of...

In the ambulatory space, I want back-end integration with Epic scheduling. We use Epic's video...

Our work with Doximity has been outstanding. Doximity's provider education is seamless, and Doximity...

Dialer consistently works, and it is easy to use. There is very little that Doximity hasn't...

Doximity proactively reaches out to us as new technologies become available, and they set up brief...

Dialer is our primary provider-to-patient phone solution. We are roughly 50/50 on video visits...

One thing that we would like Doximity to improve on, though I know it would be difficult, is called...

With Doximity, training resources are available if we need them. When training is required, the...

Doximity provides regular road-map training sessions with PowerPoint presentations. They walk...

I can email Doximity right now and have somebody call me back or email me today.

Dialer is well priced and fits our entire organization. There are no limited or per-user license...

Doximity is consistently updating the product and making it stronger. They communicate very well and...

Dialer is very easy to use, and that is why our providers like it. It is not complicated; it is...

I would like to see Dialer be more deeply integrated with our EHR so that we could use it outside of...

We have a very close relationship with the representative who services our account. That person is...

Dialer is very easy for patients to use. Patients will receive text messages, and then they can...

When we reach out to Doximity, we receive immediate responses with action-oriented plans, and issues...

We advise against using Dialer. That isn't because it is a bad solution. It is because it isn't...

Dialer makes it very easy for users to start a video visit. It also allows providers to mask their...

Dialer is very cheap, and we love it. It is also very straightforward.

I like Doximity because they are very receptive to feedback from their customers. For example, we...

Dialer will probably be our long-term product for phone calls and not videos. Dialer can be a phone...

We had some issues with Dialer, and it took a while for us to resolve things.

One frustration I have with Dialer is not being able to tell which microphone and speaker will be...

We stopped using Dialer under the enterprise license because a certain organization that we work...

Doximity could do a better job with training. If they are offering trainings and I’m not aware of...

The few times I reached out for support were because my account wasn’t working, and the issue never...

If someone is considering Dialer, they should make sure that they have the right hardware, a solid...

I have never found a comparable Zoom system. Dialer is much easier for patients, especially those...

Doximity’s pricing is too high. My sense is that cost played a role in the organization letting...

I think that Doximity has gone above and beyond to negotiate with us every year. Our organization...

Doximity’s follow-up is fantastic. In their customer engagement with us, they go out of their way to...

The existing contract Doximity had with Epic fell through, and that wasn't very transparently...

Despite a communication issue we had, once we got on a call with Doximity, they found a way forward...

Dialer does what we need it to do intuitively. It is reliable and consistent. The UI is not super...

Doximity has done a good job of understanding where their product makes the most sense. Like they...

Doximity doesn't have a training program, but to the credit of the application, it doesn't need one...

Just like with any technology company right now, I'm curious to see where Doximity will bring in AI,...

Dialer is a solid product. The biggest improvement that they have made recently was moving off of...

Doximity is very responsive; their communication is strong. They are open to ideas and feedback, but...

Dialer is available to users primarily for communication with families while protecting user phone...

Dialer isn't really expensive, and Doximity doesn't charge us for every single thing that they roll...

Doximity is very transparent about their vision and road map. They always meet their timelines....

Dialer works, and it is certainly reliable. However, we would like to have the ability to collect...

Doximity's system has a two-step process. Users send the link, and participants tap the link and...

Doximity has their act together. They are rock stars when it comes to training. They have the most...

I would like to see Doximity add inbound calling to the system. They are starting to add that, but...

I wouldn't change anything about Dialer. I don't even know when the vendor upgrades it. Everything...

There is not a whole lot of training from Doximity. However, a lot of providers think Dialer is...

Dialer is designed as a standalone solution, so by definition, it isn't integrated. However, I’m not...

The few times we have had to deal with Doximity’s support team, they have been good. I have sent...

It would be great if Dialer could take images, and it would be great if there were translations for...

Dialer is not integrated. It would be great if it were. It would be great to have documentation of...

There is a lot that is included in Dialer in the base fee. Dialer is pretty cheap and inexpensive.

Dialer is self-explanatory, so there is no training. The quality is good for Dialer. We definitely...

We have been wanting an ambient listening tool, and Doximity just released one. If Doximity can...

I would buy Dialer again for sure. Dialer is intuitive. Doximity is clear-cut and transparent. They...

There are still some limitations with the system's post-captioning abilities. Doximity could also be...

Doximity doesn't offer a way for us to verify that every person using the system is still an...

The cost for Dialer is a flat rate. There is no nickel-and-diming. We meet with Doximity on a...

Doximity seems to be more excited about their road map than we are. We really use their two core...

Whether or not I would recommend this solution depends on whether it is going to be an...