Commentary Summary
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User Commentary
Relationship
Doxy.me does their support through email. I haven’t had to use it very much, but their support is...
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Product
Doxy.me has been adding things faster than I can learn to use them. We have had the system for a...
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Relationship
We wanted interpretive services in Doxy.me for the longest time, and the vendor fixed that just recently....
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Loyalty, Product
The analytics in Doxy.me are still pretty weak. There isn't a lot of data we can pull from the...
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Product
Doxy.me has only gone down one time in the past few years, and the vendor does work on what they say...
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Relationship
I have always had a person with Doxy.me who is able to answer my questions, solve my problems, and...
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Loyalty
We chose Doxy.me originally because we needed something for COVID, but other solutions have become...
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Operations
Doxy.me didn't really do any training. We did it. The vendor did give us some handouts, but they are...
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Relationship, Product
I don’t see anything really new with Doxy.me. It seems to be the same as it was years ago. There...
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Product
Doxy.me is generic. We just put our logo on it. There aren’t any features I would like to see added....
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Value
Overall, Doxy.me works very well for us. There is a free version, which gets us the basics and a lot...
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Product, Value
Doxy.me is great. It tracks our time. We can see our entire patient schedule, but we have to load...
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Loyalty
Doxy.me is limited in terms of what we use it for. We do very little telehealth at this point. We...
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Operations, Product
I would recommend Doxy.me to everybody. Doxy.me’s product quality is excellent. It just updates in...
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Product
If Doxy.me had recordings and transcriptions of visits, including AI summaries, that would be great....
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Loyalty
We chose Doxy.me because it does not require a patient portal account. We can send a visit to any...
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Value
Doxy.me is expensive, but it does deliver what the vendor said it would, and it meets our needs. I...
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Relationship
I don't think I have ever had any communication with Doxy.me giving me a heads up on anything, but...
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Operations, Product
We don't really interact much with Doxy.me. We are just using the product. I am really not aware of...
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Product
Doxy.me is sort of a standalone product; it is not really integrated in any way. I think it is good...
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Relationship, Product
For the work that I need to do, Doxy.me meets my needs the way it currently is. I occasionally use...
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Product
Sometimes, I find that there is a hiccup related to getting all of the system's screens merged in...
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Relationship, Product
We would love to have broadband options everywhere so that we would never have any connection...
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Operations, Product
When Doxy.me provides an update, we will do the update and go on our merry way. We can update the...
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Product
Doxy.me added some bells and whistles to the system. Now, if I want to use a whiteboard in the...
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Product
Doxy.me gives me a wonderful opportunity to do work while increasing accessibility. Patients have...
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