Filters
Doxy.me Commentary
Filtered view: All
Subject Expert
Chandler Katschke
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Overall, we have been very satisfied with the reliability and functionality of this solution for our...
I like that we can stay in Doxy.me all day and not have to refresh with every patient, like users...
When there's an issue and we're down, Doxy.me’s support is bad. If we're doing telehealth, we lose...
There was no training program with Doxy.me when we started with them. They might have one now, but...
I’d like Doxy.me to be integrated with our EHR.
Doxy.me doesn’t do much innovation; their system just works. They need to keep up the good work and...
I've never had to use support for the system. When the vendor has had outages, they've proactively...
Doxy.me is a one-trick pony, and it's very simple to use, so there really is no training. If we can...
Doxy.me does their support through email. I haven’t had to use it very much, but their support is...
Doxy.me has been adding things faster than I can learn to use them. We have had the system for a...
Commentary Summary
Comment Type Breakout