Doxy.me Commentary
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Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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User Commentary

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Physician

Relationship

Doxy.me does their support through email. I haven’t had to use it very much, but their support is...

Oct 2025
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Physician

Product

Doxy.me has been adding things faster than I can learn to use them. We have had the system for a...

Oct 2025
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Director

Relationship

We wanted interpretive services in Doxy.me for the longest time, and the vendor fixed that just recently....

Oct 2025
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Director

Loyalty, Product

The analytics in Doxy.me are still pretty weak. There isn't a lot of data we can pull from the...

Oct 2025
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Director

Product

Doxy.me has only gone down one time in the past few years, and the vendor does work on what they say...

Oct 2025
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Director

Relationship

I have always had a person with Doxy.me who is able to answer my questions, solve my problems, and...

Oct 2025
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Director

Loyalty

We chose Doxy.me originally because we needed something for COVID, but other solutions have become...

Oct 2025
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Director

Operations

Doxy.me didn't really do any training. We did it. The vendor did give us some handouts, but they are...

Oct 2025
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Director

Relationship, Product

I don’t see anything really new with Doxy.me. It seems to be the same as it was years ago. There...

Oct 2025
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Manager

Product

Doxy.me is generic. We just put our logo on it. There aren’t any features I would like to see added....

Sep 2025
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Director

Value

Overall, Doxy.me works very well for us. There is a free version, which gets us the basics and a lot...

Sep 2025
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Manager

Product, Value

Doxy.me is great. It tracks our time. We can see our entire patient schedule, but we have to load...

Jul 2025
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Manager

Loyalty

Doxy.me is limited in terms of what we use it for. We do very little telehealth at this point. We...

May 2025
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Manager

Operations, Product

I would recommend Doxy.me to everybody. Doxy.me’s product quality is excellent. It just updates in...

May 2025
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Manager

Product

If Doxy.me had recordings and transcriptions of visits, including AI summaries, that would be great....

May 2025
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VP/Other Executive

Loyalty

We chose Doxy.me because it does not require a patient portal account. We can send a visit to any...

Feb 2025
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VP/Other Executive

Value

Doxy.me is expensive, but it does deliver what the vendor said it would, and it meets our needs. I...

Feb 2025
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Physician

Relationship

I don't think I have ever had any communication with Doxy.me giving me a heads up on anything, but...

Jan 2025
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Physician

Operations, Product

We don't really interact much with Doxy.me. We are just using the product. I am really not aware of...

Jan 2025
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Physician

Product

Doxy.me is sort of a standalone product; it is not really integrated in any way. I think it is good...

Jan 2025
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CEO/President

Relationship, Product

For the work that I need to do, Doxy.me meets my needs the way it currently is. I occasionally use...

Dec 2024
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CEO/President

Product

Sometimes, I find that there is a hiccup related to getting all of the system's screens merged in...

Dec 2024
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CEO/President

Relationship, Product

We would love to have broadband options everywhere so that we would never have any connection...

Dec 2024
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CEO/President

Operations, Product

When Doxy.me provides an update, we will do the update and go on our merry way. We can update the...

Dec 2024
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CEO/President

Product

Doxy.me added some bells and whistles to the system. Now, if I want to use a whiteboard in the...

Dec 2024
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CEO/President

Product

Doxy.me gives me a wonderful opportunity to do work while increasing accessibility. Patients have...

Dec 2024
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