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Doxy.me Commentary
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Schafer Jackson
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User Commentary

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Manager

Product

Doxy.me doesn't really interoperate with the rest of our solutions. I don't know that we would want...

Jul 2024
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Manager

Relationship

Doxy.me’s support is pretty good. They are supporting a one-trick pony, so it is easier than...

Jul 2024
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Manager

Product

What we found with telehealth is that the patients that would benefit the most utilize it the least....

Jul 2024
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Manager

Loyalty

Doxy.me's solution is so easy to use from our perspective. Really the challenge is the 15 million...

Jul 2024
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Manager

Relationship, Value

We don't want to be tech support for the patient; we want the patient to be where they are. Doxy.me...

Jul 2024
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Manager

Product

Doxy.me's solution is a one-trick pony to us, and we use it as the telehealth platform. We still use...

Jul 2024
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Manager

Product

Doxy.me is very easy to use, and it works. If we don’t get a patient on the phone using another...

May 2024
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Director

Operations, Product

We are still primarily using Doxy.me for telehealth. Everything in Doxy.me is really seamless. We...

May 2024
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Director

Relationship, Value

We don't have an account manager or anyone from Doxy.me who we deal with on a regular basis. Doxy.me...

May 2024
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Physician

Relationship, Product

95% percent of the time, Doxy.me works fine. Sometimes there is an initial connection issue. We...

Feb 2024
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Physician

Product

We don't have an interface with any people from Doxy.me, so I don't have much to say about them....

Feb 2024
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Physician

Product

The impact of this solution on the patient experience is highly positive 90% of the time. Sometimes...

Feb 2024
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Analyst/Coordinator

Relationship, Product

The instability of Doxy.me is the only concern I have. We never know from day to day when another...

Jan 2024
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Director

Operations

The vendor’s training materials are sometimes not as easy to access as we want. They are available....

Dec 2023
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Director

Operations, Product

The groups and classes that we have are not as easy to do with Doxy.me as they are with a...

Dec 2023
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Director

Loyalty, Product

Doxy.me has no integration with our native EHR. It is a standalone product, and I don't see...

Dec 2023
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Director

Relationship, Product

We work with a lot of products, and many of them can send us downtime messages. Doxy.me does not do...

Dec 2023
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Director

Product

Doxy.me helps us get the visit done, and our teams are now used to it, but we could have easily been...

Dec 2023
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VP/Other Executive

Operations

We had a need to use the product for multiparty scenarios, and Doxy.me stepped up and showed us...

Nov 2023
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VP/Other Executive

Product

The impact of the solution depends. There is always a balance between the devices and the...

Nov 2023
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Physician

Product

Doxy.me allows me to evaluate a patient better than I have ever been able to in the past. The...

Oct 2023
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Physician

Operations

We get very little training from Doxy.me, but the system has a simple interface. The vendor has...

Oct 2023
||
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Physician

Product

I'm not aware of the product integrating with anything. It meets our expectations. We are not using...

Oct 2023
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Manager

Value

We have never had a problem that we have needed to reach out to Doxy.me about. They do a really good...

Oct 2023
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CEO/President

Loyalty, Relationship, Product

I would love for the product to always work as beautifully as it does when both the patient and I...

Oct 2023
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(0)
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CEO/President

Relationship

I’m sure that Doxy.me has support resources on their website, but I don’t know how to access them.

Oct 2023
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(0)
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VP/Other Executive

Loyalty

Doxy.me is working as intended, but an integration with our EHR would be great. We would like it if...

Oct 2023
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VP/Other Executive

Product

Doxy.me is a good product; it is easy to use for everybody. We have well-established workflows, and...

Oct 2023
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Physician

Value

Doxy.me is a little expensive for how much we use it. That is not really on the vendor, but the...

Oct 2023
||
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Physician

Product

I like the ease of Doxy.me. It seems generally easy to use for us and people on the other end. Some...

Oct 2023
||
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VP/Other Executive

Relationship

I would 100% buy Doxy.me's system again. The amount of support we had while ramping things up was...

Oct 2023
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(0)
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VP/Other Executive

Value

Doxy.me won’t make us pay for admin staff who check people in or move people around. They work hard...

Oct 2023
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VP/Other Executive

Operations

The vendor has other urgent priorities, but I am not aware of any new training. Maybe the vendor is...

Oct 2023
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Manager

Product

Multiparty scenarios can be a little clunky in some cases. Whenever we try to do one, that requires...

Sep 2023
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(0)
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Manager

Product

We have a proprietary medical record system, and Doxy.me is focused on integrating their system with...

Sep 2023
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Manager

Product

Doxy.me is a very straightforward software and is easy for our patients and our providers to use....

Sep 2023
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Manager

Relationship, Product

I don't think we have a lot of needs at the moment, but Doxy.me also isn't releasing a lot of...

Sep 2023
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(0)
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Manager

Relationship

I don't think I have ever heard from the vendor, but I have never really had to do anything with...

Aug 2023
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