DynaMedex Commentary

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The vendor's support people get back to us fairly quickly, but it usually depends on the issue. Some...

DynaMedex is a great name. I love the name. But their top competitor is a product called UpToDate....

I don't really know exactly where DynaMedex is going. I don't know the vendor's road map. They...

One of the things we have added is the solution's AI tool that provides an enhanced search in...

I like that DynaMedex helps people get to the evidence related to diseases, drugs, and other related...

DynaMedex is missing some of the specialties that we have. That is a little disheartening to some of...

The vendor was able to simplify things with our logins, so things are much more seamless and cohesive....

DynaMedex is about to be upgraded to include AI. It will also have single sign-on and work in a...

The vendor's pricing is based on their philosophy, not on making money, and that is very obvious...

Our users like the layout of DynaMedex. It is quick and to the point, and they can go deeper if they...

The support we get from the vendor is great. I have my customer service representative’s cell phone...

DynaMedex supports the majority of searches and represents a good value for the money.

The vendor is readily available, but follow-through on issue resolution can be slow or lacking. The...

With DynaMedex, we need clearer examples of effective search strategies, including how it searches...

The vendor avoids charging us for every little thing. They would charge us, but we really look...

At one point, we had an issue, but the vendor was extremely responsive. Everything in the system was...

The vendor is consistent with their upgrades. We haven't experienced any problems. I have been...

DynaMedex is part of our long-term plans. We spent a long time looking at it and comparing it to...

I have only great things to say about DynaMedex and the people we worked with for our...

I would rate DynaMedex as being just below the top of the scale for meeting all of our needs. We...

I am not involved in the day-to-day use of the system, but I was involved in the implementation. We...

The main complaints we get from our users about DynaMedex is that it isn't UpToDate. UpToDate has...

The vendor's executive support has been really good. During our pilot, we used some parts of the...

We saved a lot of money by moving to DynaMedex. DynaMedex's price is much more fair than our...

I don't have a problem with recommending DynaMedex.

The vendor will respond rapidly, within one to three days. As long as we are clear about our needs,...

I worked with one of the vendor's people for a very long time, but the vendor has reorganized and...

Other solutions have all the content an LLM would need to deliver highly accurate drug-dosing and...

DynaMedex has not tried to avoid charging for every little thing. But when it comes to AI, they see...

With an implementation with the vendor, I thought they were able to deliver on their goods. And the...

In terms of AI, the vendor has failed to deliver what they had hoped to. They knew that there might...

The vendor has been slow to incorporate AI. Additionally, we need some APIs that will allow us to...

We view DynaMedex as a textbook. If a better textbook comes out, we will move in that direction.

We piloted DynaMedex several times, and each time the feedback improved. Compared to our previous...

The only notable limitation with DynaMedex is that their care-note translations into Arabic require...

After moving to EBSCO + Merative, we were able to create an identical experience to what we had...

EBSCO + Merative 1,000% avoids charging for every little thing. They are very easy to understand....

This is not entirely EBSCO Information Services' fault; part of it is our fault, but the vendor can...

Sometimes, even though the new features in DynaMed have been tested for the specifics of our...

EBSCO Information Services is pretty good at supporting our integration goals. It isn't like they...

There is never a perfect product. There are always issues for users. So, users sometimes do have...

EBSCO Information Services does help us. They have an excellent tech support team and customer...

There might be some times when there is a tiny disconnect in timing with EBSCO Information Services....

There is involvement from the higher-ups at EBSCO Information Services, but it often happens at...

Even though there are sometimes issues here and there, I know that EBSCO Information Services is at...

EBSCO Information Services is pretty good at training. They actually reach out to us before we ask...

The delivery of new technology is something EBSCO Information Services has been working very hard on...

The closest competitors to EBSCO Information Services charge way more than EBSCO Information...

Our long-term plan will be to integrate DynaMedex into our EHR and make DynaMed the main...

Compared to our previous vendor, EBSCO's service and responsiveness have been outstanding. After our...

DynaMedex has a different flow than some comparable products, so there is a bit of a learning curve....

EBSCO has been excellent at delivering new technology that meets our needs, particularly with their...

If I could change one thing about our implementation of DynaMedex, I would have been more proactive...

DynaMedex was offered to us with a very competitive and comprehensive pricing package. Once we...

The feedback that we consistently get from DynaMedex users is that, depending on the topic, the...

The only thing I would take off regarding integration is that the vendor promoted all the languages...

The training we have done has been pretty good. And the vendor is pretty responsive when we have issues....

I would rate the delivery of new technology at the top because the vendor does have an AI product...

EBSCO + Merative definitely avoids charging for every little thing. They are a very ethical vendor.

EBSCO + Merative's training is very tailored to understanding the needs of the user. In terms of...

Our user experience with the system is good. We haven't had too many technical issues. DynaMedex...

I probably wouldn't buy DynaMedex in its current form, but I know that EBSCO + Merative has an...

DynaMedex is a great product. It stays updated and is easy to use.

One issue we had with DynaMedex was that during the demo, we were shown an AI feature and told that...

The vendor's customer service has been pretty good overall. At times, the vendor's people were...

There are small things that I would change with DynaMedex. One consistent criticism of the system is...

We were able to integrate DynaMedex with our EHR with a single sign-on, and CME can be accessed...

One challenge users have had with DynaMedex has been the formatting. Our previous solution presented...

DynaMedex is a great product. I have no intention of going back to our previous solution. The...

We were looking for an online, curated information system around all the things that we would want...

The navigation in this solution is different from that of its primary competitor. So if someone were...

When it comes to support, I can personally get someone on the phone in a single day. I get an...

The strength of DynaMedex is that it is evidence based. I don't see any clinical opinion in the...

The vendor is very responsive, so if we send them a message, we get a response and usually a...

We have DynaMedex linked in our EHR, and we also have it as a link on the library site in our...

With DynaMedex, if I want to look up a complex medical condition that has to do with cardiology, I...

I can send my physicians to the vendor, and the vendor will train our providers.

The vendor hasn't approached me for training recently. Our new representative is still overwhelmed...

The vendor sticks to the product working as promoted, and the way they promote it is accurate. The...

The content and functionality in DynaMedex are pretty user firendly. I like the system's integration...

The vendor doesn't nickel-and-dime. Their newest component to DynaMedex, Dyna AI, will have a...

The vendor is offering AI options. Our organization is very interested in Dyna AI. The vendor...

Sometimes, the vendor aims very high. They accomplish things, but those things can take a lot of...

DynaMedex is a very heavy resource. Users need to know where they are going with it, and the system...

During our initial DynaMedex training, there was a transition in the training support person....

We have seen a few challenges with ongoing support, but overall the vendor has tried. We have had...