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ECG Management Consultants Financial Improvement Consulting Comments
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Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Future Outlook
We have implemented some measures that have decreased our costs. Our net revenue is continually...
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VP/Other Executive
ROI and Cost
ECG Management Consultants was reasonable in their approach to pricing. We had an agreement, and...
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VP/Other Executive
Sales and Contracting
The involvement of the consulting executives and their knowledge was tremendous. We had open lines...
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Manager
Project Results
ECG Management Consultants was a new group for us. They did a great job. The vendor consistently...
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Manager
Tools and Methodology
ECG Management Consultants increased the opportunities for me and my providers to do other things...
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Manager
ROI and Cost
I would highly recommend this vendor with the understanding that they will cost a lot of money. The...
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Manager
Relationship
The vendor was very organized. They kept us on task, and they delivered better contacts. We were...
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CFO
Tools and Methodology
The vendor helped us to identify staff members who were underproducing. The vendor also helped us...
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CFO
Project Results
We don't use ECG Management Consultants' services anymore because I have a philosophy that it is...
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CFO
Tools and Methodology
The vendor did a good job of going into the department and, based on the data, try to figure out who...
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CFO
ROI and Cost
One of our initiatives saved us millions of dollars a year in addition to helping us stabilize the...
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CFO
Tools and Methodology
ECG Management Consultants did a really nice job. Financially, there will be added value in many...
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CFO
Tools and Methodology
ECG Management Consultants has become part of a team with our internal leaders. The vendor has...
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VP/Other Executive
Tools and Methodology
The things that differentiate ECG Management Consultants are their level of executive involvement...
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VP/Other Executive
People and Knowledge
Our consultant came in with experience but was relatively new to the space. The principal person did...
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VP/Other Executive
People and Knowledge
The engagement was valuable because the vendor came in with some external experience. The individual...
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VP/Other Executive
People and Knowledge
ECG Management Consultants exceeded our expectations by identifying a candidate that had the...
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VP/Other Executive
Project Results
ECG Management Consultants was able to complete a subset of projects and ultimately improved our...
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VP/Other Executive
People and Knowledge
We have had pretty consistent points of contact with ECG Management Consultants. The individuals...
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VP/Other Executive
Tools and Methodology
I communicate with ECG Management Consultants more now than I did before COVID-19. Before, everybody...
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VP/Other Executive
People and Knowledge
Most of the consultants on our projects live in a different time zone. They haven’t been coming out...
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VP/Other Executive
Project Results
ECG Management Consultants is closer to potentially exceeding my expectations than another firm we...
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VP/Other Executive
Project Results
It is one thing to strategize and put something on paper. It is another thing to move healthcare...
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Physician
People and Knowledge
It was recommended to us to use the services of ECG Management Consultants, and that recommendation...
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Physician
Tools and Methodology
Initially, the strongest thing that ECG Management Consultants did was create a really...
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Physician
Tools and Methodology
We met every so often, and the vendor was open and available all the time. The vendor negotiated our...
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Physician
Project Results
The vendor was really dependable in engaging with the insurance people and regional representatives....
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Physician
Project Results
I have actually recommended ECG Management Consultants to other practices that are very similar to...
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Physician
ROI and Cost
Whether the vendor avoided charging for every little thing is debatable. It depends on who is...
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Physician
Project Results
ECG Management Consultants really helped us, and not just to deliver really strong contracts. The...
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CFO
Project Results
One of our goals was to improve our revenue cycle metrics, including better cash collections and...
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CFO
Project Results
Without question, we have seen efficiencies. The vendor's project ended, but we have continued to...
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CFO
Relationship
Without question, ECG Management Consultants has a good team. Nothing really stands out in terms of...
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CFO
Lessons Learned
The rates are consistent with the rates from other consulting firms. In general, the prices are...
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CFO
Lessons Learned
Overall, the vendor has done a good job. In some ways, depending on the resource, there were some...
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Director
Tools and Methodology
ECG Management Consultants did a nice job scoping the project. The vendor has access to great market...
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VP/Other Executive
Project Results
ECG Management Consultants has helped us establish a new ambulatory vision and its guiding...
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VP/Other Executive
Tools and Methodology
ECG Management Consultants challenged us to think differently. We were operating in our clinics for...
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VP/Other Executive
Project Results
ECG Management Consultants consistently exceeded our expectations. They set a new vision and guiding...
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VP/Other Executive
Lessons Learned
If ECG Management Consultants had helped us with the deployment of specialists by area, that would...
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CEO/President
Lessons Learned
I would tell others that are interested in a payer contract to make sure that the strategy,...
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CEO/President
Relationship
ECG Management Consultants was good at communicating with us about what we needed and clarifying...
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CEO/President
Project Results
Our goal was to increase a certain percentage of our facility's reimbursements from a specific...
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CEO/President
Tools and Methodology
The vendor's strategic plan and communication could have been designed better. For example, ECG...
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CEO/President
People and Knowledge
The vendor is pretty familiar with what they are doing. I don't think there is a lack of knowledge.
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VP/Other Executive
ROI and Cost
We got what we needed from the vendor. I rate getting our money’s worth high because we got millions...
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VP/Other Executive
Relationship
ECG Management Consultants is the only vendor I would recommend, and I have worked with a lot of consultants....
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VP/Other Executive
Relationship
The vendor is very good at listening to their clients, and they adapt to the environment in which...
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VP/Other Executive
Relationship
We really didn’t need the vendor during the COVID-19 crisis, and a lot of our engagements had ended....
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VP/Other Executive
People and Knowledge
I would absolutely purchase the vendor's services again. They are phenomenal. Every single person I...
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VP/Other Executive
Project Results
We have used the vendor for many different engagements over the years, and they have completed every...
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VP/Other Executive
Project Results
We achieved increased efficiency on our project with the vendor. The vendor did well, and we would...
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VP/Other Executive
ROI and Cost
The vendor's pricing was fair for the project. The vendor didn't try anything strange with their pricing....
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VP/Other Executive
Project Results
With the vendor's first engagement, they exceeded our expectations. The vendor did a really good job....
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CEO/President
Project Results
We did a deep-dive analysis of our revenue cycle. There was extensive work done with ECG Management...
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CEO/President
ROI and Cost
The vendor exceeded our goals. They made a commitment on the ROI for the cost of the project, and we...
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CEO/President
Tools and Methodology
I have complained for several years to my CFOs about the revenue cycle and the need to improve it....
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CEO/President
People and Knowledge
The project was long enough that I had to reteach people throughout the course of the project...
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CEO/President
People and Knowledge
In terms of implementation assistance, we have gotten really good advice, and we have been very...
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CEO/President
Relationship
Our partnership is very strong and enduring. Our survival is dependent on the revenue cycle, and we...
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CEO/President
People and Knowledge
The vendor's key talent and the consultant that led the revenue cycle were extremely insightful and...
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VP/Other Executive
Project Results
I have given the vendor a list of things I want. I want a staffing analysis to be done to help my...
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VP/Other Executive
Tools and Methodology
We reduced our A/R with ECG Management Consultants. We have been able to implement one of our...
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VP/Other Executive
Tools and Methodology
Supporting us through COVID-19 is not really part of the scope for this engagement. We get a lot of...
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VP/Other Executive
Relationship
The vendor has very solid consultants. I don't talk with the executives too often. That is because...
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VP/Other Executive
Other Observations
The vendor has a management consulting model that relies on clients doing a lot of the heavy...
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VP/Other Executive
ROI and Cost
We have definitely received our money's worth with the vendor. They have blown every expectation I...
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