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By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
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Patient Portal Comments
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Commentary Summary
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User Commentary
Manager
We have been trying to get things up and running so that we can allow patients to pay their bills...
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Manager
In preparation for being able to collect money through eClinicalWorks' portal, we changed credit...
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Manager
Our patients love being able to send emails to doctors from the portal. Even some of our elderly...
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Director
When patients were self-scheduling their appointments online, that is the time when I felt some...
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Manager
We get quite a few positive comments about the patient portal. A lot of people say it is easy to...
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Manager
The system checks the box for integration, and it helps us communicate with patients. I compare this...
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Manager
There is no easy way to set someone up. A lot of people now have email addresses that they don't...
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Manager
The system checks the box for supporting patient-centered care in terms of providing the basics....
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Manager
eClinicalWorks has a great patient portal that allows us to communicate with patients. Some of the...
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Director
I like that patients can get access to their lab results, immunization records, and visit summaries...
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Director
The vendor needs to focus on improving the functionality for teenagers. We want the system to better...
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Director
The patient portal doesn’t require much, but one issue with it is that patients cannot print their...
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Manager
I am unhappy that in all the years we have had this product, we have been unable to collect money on...
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Manager
In terms of interoperability, we still have problems with portal messages having to be sorted and...
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Manager
I have never had eClinicalWorks contact me proactively about the portal. I am still old school; I...
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Manager
The biggest problem with the patient portal is that some patients just can't get on it. That is...
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Manager
The implementation was pretty good. The patient portal came with our eClinicalWorks package; we...
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CMIO
We haven't needed the vendor to train us for a long time. We basically do all of our own training....
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CMIO
We have issues with the solution working as promoted. I would rate this solution lower because of...
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CMIO
We can't send attachments to patients in this solution. The solution finally has a password reset...
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CMIO
We have been waiting for several features to be released for this solution. We have proxies that we...
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CMIO
An upgrade will be released later this year with some of the things we want. We are currently...
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CMIO
We really want the vendor to stop promising vaporware. A few months ago, we got an email that told...
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Manager
Our strategic account manager calls us on a regular basis to check on us and tell us about new...
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