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User Commentary

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Manager

We have been trying to get things up and running so that we can allow patients to pay their bills...

Jul 2021
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Manager

In preparation for being able to collect money through eClinicalWorks' portal, we changed credit...

Jul 2021
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(0)
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Manager

Our patients love being able to send emails to doctors from the portal. Even some of our elderly...

Jul 2021
||
(0)
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Director

When patients were self-scheduling their appointments online, that is the time when I felt some...

Jun 2021
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Manager

We get quite a few positive comments about the patient portal. A lot of people say it is easy to...

Mar 2021
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(0)
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Manager

The system checks the box for integration, and it helps us communicate with patients. I compare this...

Mar 2021
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Manager

There is no easy way to set someone up. A lot of people now have email addresses that they don't...

Mar 2021
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Manager

The system checks the box for supporting patient-centered care in terms of providing the basics....

Mar 2021
||
(0)
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Manager

eClinicalWorks has a great patient portal that allows us to communicate with patients. Some of the...

Mar 2021
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Director

I like that patients can get access to their lab results, immunization records, and visit summaries...

Mar 2021
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Director

The vendor needs to focus on improving the functionality for teenagers. We want the system to better...

Mar 2021
||
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Director

The patient portal doesn’t require much, but one issue with it is that patients cannot print their...

Nov 2020
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Manager

I am unhappy that in all the years we have had this product, we have been unable to collect money on...

Oct 2020
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Manager

In terms of interoperability, we still have problems with portal messages having to be sorted and...

Oct 2020
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Manager

I have never had eClinicalWorks contact me proactively about the portal. I am still old school; I...

Oct 2020
||
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Manager

The biggest problem with the patient portal is that some patients just can't get on it. That is...

Oct 2020
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Manager

The implementation was pretty good. The patient portal came with our eClinicalWorks package; we...

Oct 2020
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