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Ellit Groups Go-Live Support Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

Ellit Groups did what we would expect at the go-live. We want a firm to be at our elbow and solving...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Ellit Groups is very customer focused, and their project management is very strong. They're very...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I have regular contact with Ellit Groups, even at the higher levels.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

One of the things with Ellit Groups is that during the implementation, their consultants provide...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Before the implementation, Ellit Groups helped us determine the number of people that we needed at...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

The account management from Ellit Groups was one of the most streamlined processes that I have ever...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CIO

I have worked with many firms in the past, especially when it comes to go-live and at-the-elbow...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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CIO

Ellit Groups was the calm in the storm. This was the biggest technology transformation that our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

We got a lot of executive advising and consulting from Ellit Groups. A lot of the things I learned...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Ellit Groups executes flawlessly. We set the bar high, but Ellit Groups always exceeds our...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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VP/Other Executive

From a high level all the way down, the involvement has been excellent. Ellit Groups has met with us...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We use only Ellit Groups for at-the-elbow support. We had a successful go-live that went well. But...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

Ellit Groups is excellent at providing support. The firm's support people have excellent...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I am very satisfied with the long-term benefits of having really good staff members. I believe we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Occasionally, there may be an individual who doesn't work out well within a group. That is common...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

One of Ellit Groups' greatest strengths is their flexibility and transparency during go-live...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Ellit Groups drives tangible outcomes through thorough preparation and partnership well before a...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Ellit Groups truly excelled during our project with them. Typically, end users are focused on their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We have a core group of trusted Ellit Groups team members who we have worked with before. We...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

After a previous consulting partner failed to deliver, Ellit Groups was able to do an excellent job...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We had a lot of sites going live, and Ellit Groups was good at accommodating and making sure that...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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Director

We should have had a deep conversation with Ellit Groups to tell them that we needed some...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Ellit Groups' services were at a fair market price. Most of the leadership from Ellit Groups comes...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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Manager

One improvement I would have liked with Ellit Groups is receiving the list of support personnel...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Ellit Groups supported the transition from a paper to an electronic process. They helped providers...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Since we have worked with Ellit Groups before and many of their team members are already familiar...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Ellit Groups’ execution is so seamless. They take everything out of my hands. Everybody shows up...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Ellit Groups is nothing but professional. They are amazing, and we treat them like they are a member...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

When we are out on the floor, the Ellit Groups staff members are hungry for somebody who is standing...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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VP/Other Executive

The consultants at Ellit Groups are well seasoned in what they are supporting, so they come to us....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I did not consider other firms for our project. When I was at another organization, Ellit Groups did...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

Every go-live brings unique challenges that even the best planning can’t fully anticipate. One of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

When deploying a large-scale project with many on-site resources across multiple locations,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I regularly interact with Ellit Groups' executives, and they consistently demonstrate a disciplined,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Overall, I consider Ellit Groups a highly valued partner not just for their execution but also for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We decided on Ellit Groups for two main reasons. First, we have a long, proven history with them,...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

From a strategic standpoint, I’m extremely satisfied with Ellit Groups' capabilities. They are not a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

There were a few go-live supporters who were not meeting the mark, but Ellit Groups was very quick...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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CIO

Ellit Groups was very well organized. They had multiple leads who were in charge of different...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

Ellit Groups was wonderful, and I would absolutely use them again. Our project manager, who was our...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Services
Evaluation Unrated

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Director

I asked Ellit Groups to pay special attention to a few service areas where we had concerns and gave...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Director

We went with Ellit Groups because they were the most highly recommended for the best customer...

Comment Tone Positive
Pillars Loyalty, Operations, Services
Evaluation Unrated

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Director

Whenever we go to market for bids, Ellit Groups comes back with a favorable bid. They are very...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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