Ellit Groups Go-Live Support Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Services, Value
Ellit Groups executes flawlessly. We set the bar high, but Ellit Groups always exceeds our...
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Relationship
From a high level all the way down, the involvement has been excellent. Ellit Groups has met with us...
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Loyalty, Operations
We use only Ellit Groups for at-the-elbow support. We had a successful go-live that went well. But...
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Relationship, Operations
Occasionally, there may be an individual who doesn't work out well within a group. That is common...
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Relationship, Operations
One of Ellit Groups' greatest strengths is their flexibility and transparency during go-live...
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Relationship, Operations
Ellit Groups drives tangible outcomes through thorough preparation and partnership well before a...
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Relationship
Ellit Groups truly excelled during our project with them. Typically, end users are focused on their...
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Relationship, Operations
We have a core group of trusted Ellit Groups team members who we have worked with before. We...
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Relationship
After a previous consulting partner failed to deliver, Ellit Groups was able to do an excellent job...
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Operations, Services
We had a lot of sites going live, and Ellit Groups was good at accommodating and making sure that...
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Relationship, Services
We should have had a deep conversation with Ellit Groups to tell them that we needed some...
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Relationship, Services, Value
Ellit Groups' services were at a fair market price. Most of the leadership from Ellit Groups comes...
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Relationship, Operations
One improvement I would have liked with Ellit Groups is receiving the list of support personnel...
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Relationship, Operations
Ellit Groups supported the transition from a paper to an electronic process. They helped providers...
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Relationship, Services
Since we have worked with Ellit Groups before and many of their team members are already familiar...
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Operations
Ellit Groups’ execution is so seamless. They take everything out of my hands. Everybody shows up...
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Relationship, Operations
Ellit Groups is nothing but professional. They are amazing, and we treat them like they are a member...
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Loyalty, Relationship, Value
When we are out on the floor, the Ellit Groups staff members are hungry for somebody who is standing...
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Relationship, Operations
The consultants at Ellit Groups are well seasoned in what they are supporting, so they come to us....
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Loyalty, Operations
I did not consider other firms for our project. When I was at another organization, Ellit Groups did...
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Relationship, Operations
Every go-live brings unique challenges that even the best planning can’t fully anticipate. One of...
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Relationship, Operations
When deploying a large-scale project with many on-site resources across multiple locations,...
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Relationship
I regularly interact with Ellit Groups' executives, and they consistently demonstrate a disciplined,...
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Relationship
Overall, I consider Ellit Groups a highly valued partner not just for their execution but also for...
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Loyalty, Relationship
We decided on Ellit Groups for two main reasons. First, we have a long, proven history with them,...
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Relationship
From a strategic standpoint, I’m extremely satisfied with Ellit Groups' capabilities. They are not a...
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Relationship, Operations, Services
There were a few go-live supporters who were not meeting the mark, but Ellit Groups was very quick...
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Relationship, Operations, Services
Ellit Groups was very well organized. They had multiple leads who were in charge of different...
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Loyalty, Relationship, Operations, Services
Ellit Groups was wonderful, and I would absolutely use them again. Our project manager, who was our...
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Relationship, Operations, Value
I asked Ellit Groups to pay special attention to a few service areas where we had concerns and gave...
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Loyalty, Operations, Services
We went with Ellit Groups because they were the most highly recommended for the best customer...
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Loyalty, Relationship, Value
Whenever we go to market for bids, Ellit Groups comes back with a favorable bid. They are very...
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Loyalty, Relationship
We went with Ellit Groups because we thought they were small enough that they could really focus on...
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Services, Value
If we were going to go back and do the project with Ellit Groups again, I would have been heavier on...
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Relationship, Services
Overall, the primary client engagement people from Ellit Groups were just really high quality,...
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Value
Ellit Groups does avoid charging for every little thing. We have had a good partnership. We have an...
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Loyalty, Relationship, Operations
Ellit Groups has consistently exceeded expectations, and that is why we continue to use them. We had...
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Relationship, Services, Value
I would rate Ellit Groups' ability to drive tangible outcomes just under the top of the scale. With...
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Loyalty, Relationship, Operations
Ellit Groups has been our go-to vendor for any at-the-elbow support resources. We had a go-live...
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Loyalty, Relationship, Operations
The strength of our partnership with Ellit Groups is solid. I talk to the CEO all the time. Ellit...
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Relationship, Operations
Ellit Groups' services are white glove, at-the-elbow services, predominantly in difficult physician...
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Loyalty
We considered one other firm to help us with the implementation, but we felt pretty confident with...
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Operations
Ellit Groups had some really good input for how we had our training team structured; we weren’t...
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Operations
The go-live support from Ellit Groups was incredibly important, and it wasn’t enough. We have been...
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Relationship, Operations
Ellit Groups has left our staff, and we still have a lot of post-implementation workflows to work...
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Operations
The value of helping Ellit Groups do our current state and roll into the implementation was that...
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Operations
Ellit Groups helped us gather the components needed to prepare the contract for the solution we were...
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Relationship, Operations
Someone from the firm came to visit us during the implementation, so the firm's executive...
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Loyalty, Relationship
I was at a certain function, and I caught up with someone I had a history with. That person...
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Value
I always do a competitive bid process. My advice to others is that it is probably a bad idea to just...
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Loyalty, Relationship, Operations
One of my colleagues mentioned that they had worked with Ellit Groups for a certain go-live, and...
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