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Cogito (Epic Only) Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
If we look at the Epic user web for all of the products in this space, there are products like...
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Manager
If people are using Epic, they need to use Cogito. Everyone needs to do analytics, and I think the...
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Manager
Epic’s technical support is not cheap. We pay an annual rate or a monthly rate. We pay a lot of...
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Manager
My criticism of Cogito is not the implementation services but the architecture. Cancer care is such...
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Manager
Each tool in Cogito is fine. The tools are modern and browser based. The individual technologies are...
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Manager
We have been lucky in having access to Epic’s executives for whatever we have needed. I think that...
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Manager
I like the structure of the training that Epic offers. Epic has a well-defined program.
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Manager
Conceptually explaining to an end user what is happening behind the scenes with Epic is really hard....
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Director
The platform is not as user friendly as Epic portrays it to be. There needs to be more training. End...
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Director
In general, the training we get for the system is adequate, but the tool is not necessarily easy to...
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Director
We recently rolled out Slicer Dicer, and it is a little hard for me to gauge user acceptance of the...
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Director
Epic does a pretty good job with their training. It is definitely consistent. However, with any of...
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Director
Everyone is very happy with the reporting capabilities we get from Caboodle. It is a data warehouse....
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Director
The Radar solution is probably the easiest and most intuitive of the Cogito suite of tools. The...
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Director
Cogito - Clarity is a back-end system. It meets our needs, and the vendor documents everything...
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Director
Slicer Dicer is trying to compete with the type of tools where we can do more visualization in the...
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Director
Epic doesn’t charge us for Caboodle. It is just part of the deal. However, Caboodle could be easier...
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Director
As long as we have a really big paycheck, we are fine. A recommendation would really depend on who I...
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Director
Reporting Workbench is really an operational tool. If we want to go out and say how many people are...
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Director
Slicer Dicer is another one of Epic's tools that is on their path of starting out as a big piece of...
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Director
Epic is actually a good vendor. I have worked with a lot of vendors in my career. Epic is arrogant...
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Director
Caboodle is a typical Epic tool. When it first came out, it was not even close to where it needed to...
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Director
I have been pushing Epic because they really need to make the system so people can customize it....
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Director
Epic's pricing model on a data warehouse is getting better, but it was crazy. When I add subject...
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Director
A lot of people won’t give Epic a high score, but that is only because they haven’t been around IT...
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Director
In a really haphazard way, we can do data links back into the system. The system has some clunkiness...
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Director
Data Warehouse is a newer-generation data warehouse, and my engineers and architects are pushing...
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Director
Epic is spending a lot of their time and money on investing in the analytics stack, and it shows.
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Director
Epic has great technical specialists that support us. They have been exceptional at supporting us...
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Director
Epic has perfected Reporting Workbench. It is top of the line.
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Director
Epic supported us through the COVID-19 crisis. They have been exceptional partners.
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Manager
Upgrades with Epic are good. There is a lot of work and preparedness that goes into them. I am not...
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Manager
Epic is huge on training through and updating all of our proficiencies and certifications. They also...
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Manager
Reporting Workbench has always been pretty much a good operational reporting tool. As with all...
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Manager
Epic is going in a good direction. They are not really mature yet in their tools, but they are...
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Manager
I deal with my technical service through web and phone all the time. Epic's support is awesome. They...
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Manager
Data Warehouse is connected to Clarity, and they could get more mature by moving to other tools. The...
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Manager
In my developer’s world, Clarity is in pretty good shape. However, one thing is that our Clarity...
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Manager
Radar is good for all intents and purposes. Radar is just visualizations in itself. There is a lot...
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VP/Other Executive
Clarity is just the database, so it is critical to the people who want to do advanced analytics. It...
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VP/Other Executive
Epic needs to improve the performance and scalability in Clarity. With an organization our size, we...
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VP/Other Executive
One of the challenges we have with Clarity is that it is a very complex environment. People have to...
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VP/Other Executive
We have struggled to implement Caboodle because our setup is different than most. It was designed to...
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Manager
We had a rocky start when we moved to the Epic program. I don’t think the process was managed as...
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Manager
All of Epic’s recent upgrades have been very well handled. Epic gets information out.
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Manager
We have had to come to terms with the way the program is and how it functions. Every time I bring...
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Manager
I am still learning some things about the system, especially when we copy data over and try to edit...
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Manager
I like the system’s features. The system gives us the opportunity to work directly from a report. It...
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Manager
We have staff members that went through Epic’s certification process and remain in-house. Epic’s...
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Manager
We have analysts who can build reports for us and discuss report needs. But a lot of the work has...
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Manager
If we needed to contact Judy Faulkner, we could. That would just take a few extra steps, and we...
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Manager
Epic certainly gives us plenty of notification on upgrades and things like that. We asked them to...
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Manager
Caboodle has come a long way. Early on, the system was more trouble that it was worth, and we were...
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Manager
Epic is usually clear about when they aren't going to do something and about what is in the works....
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Manager
Epic delivers things but isn't catching on. It would be cool if Epic partnered with a vendor like...
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Manager
Reporting Workbench is very easy to use and is very intuitive. We typically find that end users do...
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Manager
Reporting Workbench has great functionality. Epic is really coming out with some powerful new...
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Manager
During the COVID-19 crisis, Epic created lots of metrics that would work with regulatory reporting...
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Manager
Some of the other Cogito applications couldn’t meet all of our reporting needs, so we are glad we...
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Manager
Epic was very quick to respond to COVID-19, and they set up some time with us and went over what...
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Manager
Epic avoids charging for every little thing. We buy a big application, and then there is some kind...
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Manager
We have excellent support from Epic in terms of analytics. Epic came up with solutions to assist us...
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Manager
Slicer Dicer has been a little bit slower in terms of Epic Cogito applications. The problem is in...
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Manager
Slicer Dicer's functionality has fallen a little bit between releases, but in general, it is very...
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Manager
Reporting Workbench does very well with driving outcomes and delivers what Epic indicated it would....
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CMIO
Epic’s training is excellent. They require us to have a certified trainer, and that person became...
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CMIO
The system is as easy as anything. Slicer Dicer is absolutely amazing; it is just a little too...
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CIO
In terms of product, Epic is really doing a lot to flesh out more of the enterprise analytics...
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CIO
The product is very solid. It allows us to incorporate data from external sources, and it is a great...
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Director
Slicer Dicer is a nice tool, and it does its job well. I am not sure that it is something that would...
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Director
At the clinical level, Epic’s tools are very helpful for driving tangible outcomes. At the...
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Director
Epic does charge for a lot of things, and they continue to charge. I am not happy with Epic right...
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Director
I believe that Epic intends to keep their promises. But they usually are a couple of versions behind...
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Director
The system is ugly. It has 20,000 tables and is not really optimized for reporting. But the system...
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Director
Epic’s tools are our go-to tools for clinical and hospital operational functionalities. So when...
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Director
We have good executive involvement with Epic for the enterprise contract but not for individual...
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Director
My overall satisfaction with Caboodle may move up a notch over the next 12 months because we will...
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Director
With Reporting Workbench, we can create a list of patients and click into the actual chart. As an...
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Director
Epic doesn’t charge us nickels and dimes. They charge us $5 and $10. Epic shocks us with...
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Director
The tool does not visualize nearly as well or as easily as other current visualization tools. So if...
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CIO
Slicer Dicer will be our centralized data warehouse model, and then we will probably have a...
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CIO
The tool isn’t all that great, and on the service side, I don’t get a lot from Epic.
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CIO
Whenever Epic is criticized for something, it is in their DNA to start putting resources toward that...
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CIO
With COVID-19, Epic was a bit late. The tools that they brought out seemed to have more bureaucracy...
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CMIO
The system has come a long way, but it is still not one of Epic’s more mature products. It does some...
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CMIO
I am not aware of any real support issues. Epic is proactive in the sense of getting out there and...
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CMIO
There is a lot of potential with the system, but I can't say that we have a lot to show for it so...
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CMIO
When Radar works, it is really fabulous. It just has those clunky, disjointed areas where things...
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CMIO
Radar is quite good, and we have generally been pretty happy with it. Radar functions well, but it...
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CMIO
There is a solution that is part of Cogito but is so niche that it doesn't fit easily into any of...
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CMIO
It is always hard to say whether we received our money's worth, but I think the Cogito products are...
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CMIO
We are using Radar's dashboards fairly extensively. We did a lot of workflow streamlining in one of...
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CMIO
Epic keeps their promises with the Cogito tools. Each area has its limitations, but Epic has done a...
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CMIO
When it comes to the implementation services for Radar, I find that a lot of Radar things often fall...
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CMIO
In terms of the ongoing training, things just seem to slip through the cracks sometimes. Things are...
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CMIO
Reporting Workbench is not designed to meet all of our needs today. The tool is lightweight, and...
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CMIO
We can achieve all of our interoperability goals with Reporting Workbench. We don’t have any...
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CMIO
There is a bit of a learning curve in terms of the ease of use for end users. The system isn’t very...
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CMIO
When it comes to delivering new technology, things with Reporting Workbench have really fallen...
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CMIO
Most of the application analysts are very good at supporting our analysts on Reporting Workbench....
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CMIO
In terms of driving tangible outcomes, Reporting Workbench is so integral to a lot of how we do...
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CMIO
I don't foresee Clarity going away anytime soon. It is one of the reasons why Epic branded Cogito as...
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CMIO
With the Cogito tools, I am not aware of a big incremental cost. We did use the Cogito services for...
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CMIO
Clarity is a pretty robust product, but it is also getting a little long in the tooth. It is a...
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CMIO
We get good support for Clarity. I can't even think of a time that we had support problems.
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Director
Integration is Epic's focus with this product. The product integrates all of the data sets,...
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Director
Epic has put a huge investment in analytics and building new technology. They have been very...
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Director
We pay a lot for what we get from Epic, but what we get is usually pretty good. That is why Epic is...
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Director
We recently started working with Epic's technical support, and they have generally been very...
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Director
Epic’s training was very good. We have been to their site to do training, and we have several...
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Director
The product does what Epic wants it to do, but it is easy to get confused sometimes. I don’t really...
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Director
Epic is really good from an upgrade and implementation standpoint.
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Director
I would give Epic a low rating on interoperability. If we implement any system that is outside of...
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Director
I would recommend some of the products from Epic, but I wouldn’t recommend Clarity or another module...
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Director
I might not buy Caboodle again if it were up to me, but I would buy the rest of the Epic modules...
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Director
Epic is passionate about driving tangible outcomes, so I would give them a pretty good score on that....
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Director
From a ranking standpoint, I would say Epic is probably lower when it comes to keeping promises....
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Director
Epic delivers new technology that meets our needs. They are trying to create and work with new...
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Director
When it comes to Epic’s support, we felt like there was more technical support to reach out to...
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Director
Epic is a little bit more proactive in terms of service because they have things in place that they...
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Director
I wouldn’t recommend every Epic solution to a peer or friend because it depends on the product....
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Director
We have no charge with Epic because we are an Epic client. That is how just things come out of the box....
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Director
The ease of use for end users is a big part of the burnout issue that we have. For the frontline...
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Director
The likelihood that I would recommend these solutions to a peer or friend depends on the Epic...
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CMIO
The primary deficit in our Epic data warehouse is the lack of claims data. We do have some claims...
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CMIO
The tool takes a lot of configuration, and the data visualization is still not optimal when we...
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CMIO
We don’t get a lot of training support regarding the optimum way to deploy Caboodle. Organizations...
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CMIO
Epic works really hard to keep their promises. Sometimes Epic tries to convey that they don’t want...
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CMIO
We don’t have the full suite of data in Epic's data warehouse, and we are living in our data...
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CMIO
Epic took a pretty long time to get their data warehouses set up and make those robust enough to...
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