Cogito (Epic Only) Comments

 

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Current Time Inside Cache Tag Helper: 9/22/2020 11:59:20 PM and Model.EvProductId = 74555

Commentary Summary

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User Commentary

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CIO

Future Outlook

In terms of product, Epic is really doing a lot to flesh out more of the enterprise analytics...

Jul 2020
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CIO

Functionality and Upgrades

The product is very solid. It allows us to incorporate data from external sources, and it is a great...

Jun 2020
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Director

Lessons Learned

Slicer Dicer is a nice tool, and it does its job well. I am not sure that it is something that would...

Jun 2020
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Director

Lessons Learned

At the clinical level, Epic’s tools are very helpful for driving tangible outcomes. At the...

Jun 2020
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Director

ROI / Cost (care and feeding)

Epic does charge for a lot of things, and they continue to charge. I am not happy with Epic right...

May 2020
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Director

Relationship

I believe that Epic intends to keep their promises. But they usually are a couple of versions behind...

May 2020
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Director

Functionality and Upgrades

The system is ugly. It has 20,000 tables and is not really optimized for reporting. But the system...

May 2020
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Director

Functionality and Upgrades

Epic’s tools are our go-to tools for clinical and hospital operational functionalities. So when...

May 2020
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Director

Other Observations & Comments

We have good executive involvement with Epic for the enterprise contract but not for individual...

May 2020
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Director

Future Outlook

My overall satisfaction with Caboodle may move up a notch over the next 12 months because we will...

May 2020
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Director

Other Observations & Comments

With Reporting Workbench, we can create a list of patients and click into the actual chart. As an...

May 2020
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Director

ROI / Cost (care and feeding)

Epic doesn’t charge us nickels and dimes. They charge us $5 and $10. Epic shocks us with...

May 2020
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Director

Other Observations & Comments

The tool does not visualize nearly as well or as easily as other current visualization tools. So if...

May 2020
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CIO

Functionality and Upgrades

Slicer Dicer will be our centralized data warehouse model, and then we will probably have a...

Apr 2020
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CIO

Technology

The tool isn’t all that great, and on the service side, I don’t get a lot from Epic.

Apr 2020
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CIO

Relationship

Whenever Epic is criticized for something, it is in their DNA to start putting resources toward that...

Apr 2020
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CIO

Service and Support

With COVID-19, Epic was a bit late. The tools that they brought out seemed to have more bureaucracy...

Apr 2020
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CMIO

Future Outlook

The system has come a long way, but it is still not one of Epic’s more mature products. It does some...

Apr 2020
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CMIO

Relationship

I am not aware of any real support issues. Epic is proactive in the sense of getting out there and...

Apr 2020
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CMIO

Future Outlook

There is a lot of potential with the system, but I can't say that we have a lot to show for it so...

Apr 2020
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CMIO

Functionality and Upgrades

When Radar works, it is really fabulous. It just has those clunky, disjointed areas where things...

Apr 2020
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CMIO

Functionality and Upgrades

Radar is quite good, and we have generally been pretty happy with it. Radar functions well, but it...

Apr 2020
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CMIO

Functionality and Upgrades

There is a solution that is part of Cogito but is so niche that it doesn't fit easily into any of...

Apr 2020
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CMIO

ROI / Cost (care and feeding)

It is always hard to say whether we received our money's worth, but I think the Cogito products are...

Apr 2020
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CMIO

Functionality and Upgrades

We are using Radar's dashboards fairly extensively. We did a lot of workflow streamlining in one of...

Apr 2020
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CMIO

Relationship

Epic keeps their promises with the Cogito tools. Each area has its limitations, but Epic has done a...

Apr 2020
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CMIO

Interfacing and Integration

When it comes to the implementation services for Radar, I find that a lot of Radar things often fall...

Apr 2020
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CMIO

Implementation and Training

In terms of the ongoing training, things just seem to slip through the cracks sometimes. Things are...

Apr 2020
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CMIO

Functionality and Upgrades

Reporting Workbench is not designed to meet all of our needs today. The tool is lightweight, and...

Apr 2020
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CMIO

Interfacing and Integration

We can achieve all of our interoperability goals with Reporting Workbench. We don’t have any...

Apr 2020
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CMIO

Functionality and Upgrades

There is a bit of a learning curve in terms of the ease of use for end users. The system isn’t very...

Apr 2020
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CMIO

Technology

When it comes to delivering new technology, things with Reporting Workbench have really fallen...

Apr 2020
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CMIO

Functionality and Upgrades

Most of the application analysts are very good at supporting our analysts on Reporting Workbench....

Apr 2020
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CMIO

Functionality and Upgrades

In terms of driving tangible outcomes, Reporting Workbench is so integral to a lot of how we do...

Apr 2020
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CMIO

Future Outlook

I don't foresee Clarity going away anytime soon. It is one of the reasons why Epic branded Cogito as...

Apr 2020
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CMIO

ROI / Cost (care and feeding)

With the Cogito tools, I am not aware of a big incremental cost. We did use the Cogito services for...

Apr 2020
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CMIO

Technology

Clarity is a pretty robust product, but it is also getting a little long in the tooth. It is a...

Apr 2020
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CMIO

Service and Support

We get good support for Clarity. I can't even think of a time that we had support problems.

Apr 2020
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Director

Interfacing and Integration

Integration is Epic's focus with this product. The product integrates all of the data sets,...

Apr 2020
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Director

Service and Support

Epic has put a huge investment in analytics and building new technology. They have been very...

Apr 2020
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Director

Other Observations & Comments

We pay a lot for what we get from Epic, but what we get is usually pretty good. That is why Epic is...

Apr 2020
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Director

Service and Support

We recently started working with Epic's technical support, and they have generally been very...

Apr 2020
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Director

Implementation and Training

Epic’s training was very good. We have been to their site to do training, and we have several...

Apr 2020
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Director

Functionality and Upgrades

The product does what Epic wants it to do, but it is easy to get confused sometimes. I don’t really...

Apr 2020
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Director

Functionality and Upgrades

Epic is really good from an upgrade and implementation standpoint.

Mar 2020
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Director

Interfacing and Integration

I would give Epic a low rating on interoperability. If we implement any system that is outside of...

Mar 2020
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Director

Functionality and Upgrades

I would recommend some of the products from Epic, but I wouldn’t recommend Clarity or another module...

Mar 2020
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Director

Functionality and Upgrades

I might not buy Caboodle again if it were up to me, but I would buy the rest of the Epic modules...

Mar 2020
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Director

Relationship

Epic is passionate about driving tangible outcomes, so I would give them a pretty good score on that....

Mar 2020
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Director

Relationship

From a ranking standpoint, I would say Epic is probably lower when it comes to keeping promises....

Mar 2020
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Director

Technology

Epic delivers new technology that meets our needs. They are trying to create and work with new...

Mar 2020
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Director

Service and Support

When it comes to Epic’s support, we felt like there was more technical support to reach out to...

Mar 2020
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Director

Service and Support

Epic is a little bit more proactive in terms of service because they have things in place that they...

Mar 2020
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Director

Other Observations & Comments

I wouldn’t recommend every Epic solution to a peer or friend because it depends on the product....

Mar 2020
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Director

Other Observations & Comments

We have no charge with Epic because we are an Epic client. That is how just things come out of the box....

Mar 2020
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Director

Functionality and Upgrades

The ease of use for end users is a big part of the burnout issue that we have. For the frontline...

Mar 2020
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Director

Other Observations & Comments

The likelihood that I would recommend these solutions to a peer or friend depends on the Epic...

Mar 2020
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CMIO

Future Outlook

The primary deficit in our Epic data warehouse is the lack of claims data. We do have some claims...

Mar 2020
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CMIO

Functionality and Upgrades

The tool takes a lot of configuration, and the data visualization is still not optimal when we...

Mar 2020
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CMIO

Implementation and Training

We don’t get a lot of training support regarding the optimum way to deploy Caboodle. Organizations...

Mar 2020
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CMIO

Relationship

Epic works really hard to keep their promises. Sometimes Epic tries to convey that they don’t want...

Mar 2020
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CMIO

Other Observations & Comments

We don’t have the full suite of data in Epic's data warehouse, and we are living in our data...

Mar 2020
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CMIO

Functionality and Upgrades

Epic took a pretty long time to get their data warehouses set up and make those robust enough to...

Mar 2020
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Director

Functionality and Upgrades

Slicer Dicer is the only Epic product that I have issues with, and Slicer Dicer builds off of...

Feb 2020
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CIO

Implementation and Training

Epic offers great training, but I would like them to branch out for new ways of training to prevent...

Jan 2020
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CIO

Relationship

Epic is very proactive. They are very effective at being proactive by giving us reports and things...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

Epic is running the system, and it is capturing our data. The big problem is getting the data out.

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

It seems like every year, Epic wants us to believe that the product is the greatest, and every year,...

Jan 2020
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Analyst/Coordinator

Future Outlook

We are continually adding on modules like blood banks and other things that weren't available or...

Jan 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

With Epic, we are paying for a huge maintenance agreement and constantly bringing in consultants.

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

Our management is pushing us to put everything into Caboodle, but I have been building a third-party...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

Epic is the premier leader in HIS solutions. However, they have lagged behind with their analytics...

Jan 2020
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Analyst/Coordinator

Implementation and Training

I haven’t had training from Epic in many years. Epic periodically has what they call New Version...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

We don’t have the ability to get to data from Clarity as easily as we do in our third-party system....

Jan 2020
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Analyst/Coordinator

Service and Support

Epic has technical support people that are constantly having weekly meetings with us.

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

We have to take this system even though it is not even recommended. Those who run Epic have to have...

Jan 2020
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CIO

Other Observations & Comments

Some of the integrations were more complicated than we thought they would be in terms of dashboard...

Jan 2020
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CIO

Interfacing and Integration

An area that Epic could improve on is the interface between Caboodle and the underlying database...

Jan 2020
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CIO

Functionality and Upgrades

Caboodle is a data warehouse, and it is two steps removed from the EHR. We extract all of the data...

Jan 2020
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CIO

Technology

The technology is 30 to 40 years old. The Cache database that Epic uses is really antiquated.

Jan 2020
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CIO

Relationship

Epic is very supportive of our goals. My satisfaction with them is getting better.

Jan 2020
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CIO

Interfacing and Integration

For organizations with Epic products, I would recommend Caboodle over other data warehouse tools....

Jan 2020
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CIO

Sales and Contracting

Epic keeps their promises, but they oversell what is possible and how long things take to implement....

Jan 2020
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CIO

Future Outlook

The more streamlined the process, the easier it should be. Epic is putting their extensive resources...

Jan 2020
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CIO

Other Observations & Comments

Caboodle is an evolution for us. We had the original warehouse, and then Caboodle became a...

Dec 2019
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CIO

Functionality and Upgrades

With Caboodle, I am a little worried about patient sensor data. In the future, all of that kind of...

Dec 2019
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CIO

ROI / Cost (care and feeding)

The nickel-and-dime conversation with Epic is coming up, so they are starting to charge for every...

Dec 2019
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