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Cogito (Epic Only) Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
We have found several instances where Epic's documentation of how something should work in Caboodle...
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Manager
Epic could improve the upgrade process. They recommend a quarterly upgrade process, but that is a...
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Manager
Epic could improve the quality of their response to issues. Epic churns through a lot of employees,...
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Manager
We have built out a number of extensions in Caboodle. We try to use Caboodle for research a lot....
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Manager
The solution is pretty good. It is tried and true. The system is the most stable environment that we...
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Manager
Epic needs to get more client feedback. For example, take the COVID-19 vaccines. Epic put out a...
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VP/Other Executive
Radar has become an increasingly powerful tool. The real-time nature and the fact that it is...
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VP/Other Executive
Slicer Dicer is maturing. Epic needs continued improvement on the tool to make it really easy to...
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VP/Other Executive
The solution is just a big data store. There is really not much that is strategic about it. To make...
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VP/Other Executive
Epic is not really doing anything with the Clarity solution. They are putting their development into...
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Director
For Slicer Dicer, Epic does have some training, but we have to create a training for each individual...
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Director
Clarity is Epic’s relational database, and depending on how big an organization is, that database...
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Director
Epic’s program is not that customizable once we integrate it, but in terms of usability, it is good...
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Director
Slicer Dicer has really come a long way since Epic released it a few years ago. It has descriptive,...
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Director
If Epic says they are going to do or fix something, they do it, but it takes a very long time. It...
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Director
Radar is nothing but a dashboard that shows information from different areas. Using Radar is much...
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Director
Epic is a leading vendor in the EMR space, but I have worked in other industries on the analytics...
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Director
We went to Epic's classes for training on Radar. The general training videos go into some of the...
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Director
The system is used in our daily reporting. It is good in the sense that it is being widely used.
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Director
We have given some enhancements to Epic to work on. There is definitely scope for improvement. The...
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Director
Epic has lots of courses that we can take. Some of their materials are free, and now everything is...
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Director
Epic is good at what they do. If one person doesn't have an answer for us, then they will find us...
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Manager
Epic is on top of the technology and has good support. We have account representatives who are very...
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Manager
Some of the struggles we have had are related to the database healing itself and catching up. The...
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Manager
The vendor's training is very good. The initial training was on-site, and then the continued...
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Manager
Our only concern about Slicer Dicer is that it will bloat. The vendor has added more power to it and...
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Manager
Slicer Dicer has been a great tool. We encourage people to use it. When a request comes to us, we...
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Manager
There is a visual self-service tool inside of Epic's platform called Slicer Dicer, and it taps into...
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Manager
Slicer Dicer is not just great because it is inside Epic's platform. Slicer Dicer has a lot of...
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Manager
When we go into Epic’s catalog of reports and land on a Crystal Report they used to provide a file,...
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Manager
Caboodle makes performance reporting and writing queries out of the SQL database a lot easier and...
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Manager
We are always looking to get more speed out of Caboodle. When we do upgrades, the backfill process...
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Manager
We are hoping that Epic can make some common data connections that people are interested in. We...
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CIO
At times, Epic was very quick to say that there was a certain way of doing things. Months later,...
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Director
I like the fact that the system has built-in features to bring in data formally. I also like that...
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Director
I am not a big fan of the vendor's quarterly upgrades. I hate them. We have four upgrades a year. We...
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Director
I don’t sugarcoat things when I give feedback to the vendor executives, so I hope Epic takes a lot...
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Director
The vendor doesn’t make promises regarding the product. The system is on its way out, so there is...
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Director
The vendor could improve the ease of finding tables in their lineage because the system has...
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Director
The vendor's support is great. I expect my satisfaction to increase a year from now because I am...
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Director
The system itself is pretty good, and I don’t expect anything better from it. I like that I can get...
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Director
There are too many moving parts and things needed in order to stand up a dashboard in the system....
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Director
The system is constantly improving. I like that. I like the features in the system and the fact that...
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Manager
If we look at the Epic user web for all of the products in this space, there are products like...
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Manager
If people are using Epic, they need to use Cogito. Everyone needs to do analytics, and I think the...
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Manager
Epic’s technical support is not cheap. We pay an annual rate or a monthly rate. We pay a lot of...
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Manager
My criticism of Cogito is not the implementation services but the architecture. Cancer care is such...
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Manager
Each tool in Cogito is fine. The tools are modern and browser based. The individual technologies are...
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Manager
We have been lucky in having access to Epic’s executives for whatever we have needed. I think that...
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Manager
I like the structure of the training that Epic offers. Epic has a well-defined program.
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Manager
Conceptually explaining to an end user what is happening behind the scenes with Epic is really hard....
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Director
The platform is not as user friendly as Epic portrays it to be. There needs to be more training. End...
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Director
In general, the training we get for the system is adequate, but the tool is not necessarily easy to...
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Director
We recently rolled out Slicer Dicer, and it is a little hard for me to gauge user acceptance of the...
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Director
Epic does a pretty good job with their training. It is definitely consistent. However, with any of...
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Director
Everyone is very happy with the reporting capabilities we get from Caboodle. It is a data warehouse....
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Director
The Radar solution is probably the easiest and most intuitive of the Cogito suite of tools. The...
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Director
Cogito - Clarity is a back-end system. It meets our needs, and the vendor documents everything...
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Director
Slicer Dicer is trying to compete with the type of tools where we can do more visualization in the...
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Director
Epic doesn’t charge us for Caboodle. It is just part of the deal. However, Caboodle could be easier...
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Director
As long as we have a really big paycheck, we are fine. A recommendation would really depend on who I...
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Director
Reporting Workbench is really an operational tool. If we want to go out and say how many people are...
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Director
Slicer Dicer is another one of Epic's tools that is on their path of starting out as a big piece of...
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Director
Epic is actually a good vendor. I have worked with a lot of vendors in my career. Epic is arrogant...
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Director
Caboodle is a typical Epic tool. When it first came out, it was not even close to where it needed to...
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Director
I have been pushing Epic because they really need to make the system so people can customize it....
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Director
Epic's pricing model on a data warehouse is getting better, but it was crazy. When I add subject...
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Director
A lot of people won’t give Epic a high score, but that is only because they haven’t been around IT...
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Director
In a really haphazard way, we can do data links back into the system. The system has some clunkiness...
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Director
Data Warehouse is a newer-generation data warehouse, and my engineers and architects are pushing...
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Director
Epic is spending a lot of their time and money on investing in the analytics stack, and it shows.
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Director
Epic has great technical specialists that support us. They have been exceptional at supporting us...
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Director
Epic has perfected Reporting Workbench. It is top of the line.
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Director
Epic supported us through the COVID-19 crisis. They have been exceptional partners.
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Manager
Upgrades with Epic are good. There is a lot of work and preparedness that goes into them. I am not...
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Manager
Epic is huge on training through and updating all of our proficiencies and certifications. They also...
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Manager
Reporting Workbench has always been pretty much a good operational reporting tool. As with all...
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Manager
Epic is going in a good direction. They are not really mature yet in their tools, but they are...
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Manager
I deal with my technical service through web and phone all the time. Epic's support is awesome. They...
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Manager
Data Warehouse is connected to Clarity, and they could get more mature by moving to other tools. The...
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Manager
In my developer’s world, Clarity is in pretty good shape. However, one thing is that our Clarity...
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Manager
Radar is good for all intents and purposes. Radar is just visualizations in itself. There is a lot...
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VP/Other Executive
Clarity is just the database, so it is critical to the people who want to do advanced analytics. It...
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VP/Other Executive
Epic needs to improve the performance and scalability in Clarity. With an organization our size, we...
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VP/Other Executive
One of the challenges we have with Clarity is that it is a very complex environment. People have to...
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VP/Other Executive
We have struggled to implement Caboodle because our setup is different than most. It was designed to...
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Manager
We had a rocky start when we moved to the Epic program. I don’t think the process was managed as...
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Manager
All of Epic’s recent upgrades have been very well handled. Epic gets information out.
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Manager
We have had to come to terms with the way the program is and how it functions. Every time I bring...
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Manager
I am still learning some things about the system, especially when we copy data over and try to edit...
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Manager
I like the system’s features. The system gives us the opportunity to work directly from a report. It...
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Manager
We have staff members that went through Epic’s certification process and remain in-house. Epic’s...
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Manager
We have analysts who can build reports for us and discuss report needs. But a lot of the work has...
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Manager
If we needed to contact Judy Faulkner, we could. That would just take a few extra steps, and we...
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Manager
Epic certainly gives us plenty of notification on upgrades and things like that. We asked them to...
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Manager
Caboodle has come a long way. Early on, the system was more trouble that it was worth, and we were...
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Manager
Epic is usually clear about when they aren't going to do something and about what is in the works....
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Manager
Epic delivers things but isn't catching on. It would be cool if Epic partnered with a vendor like...
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Manager
Reporting Workbench is very easy to use and is very intuitive. We typically find that end users do...
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Manager
Reporting Workbench has great functionality. Epic is really coming out with some powerful new...
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Manager
During the COVID-19 crisis, Epic created lots of metrics that would work with regulatory reporting...
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Manager
Some of the other Cogito applications couldn’t meet all of our reporting needs, so we are glad we...
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Manager
Epic was very quick to respond to COVID-19, and they set up some time with us and went over what...
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Manager
Epic avoids charging for every little thing. We buy a big application, and then there is some kind...
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Manager
We have excellent support from Epic in terms of analytics. Epic came up with solutions to assist us...
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Manager
Slicer Dicer has been a little bit slower in terms of Epic Cogito applications. The problem is in...
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Manager
Slicer Dicer's functionality has fallen a little bit between releases, but in general, it is very...
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Manager
Reporting Workbench does very well with driving outcomes and delivers what Epic indicated it would....
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CMIO
Epic’s training is excellent. They require us to have a certified trainer, and that person became...
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CMIO
The system is as easy as anything. Slicer Dicer is absolutely amazing; it is just a little too...
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CIO
In terms of product, Epic is really doing a lot to flesh out more of the enterprise analytics...
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CIO
The product is very solid. It allows us to incorporate data from external sources, and it is a great...
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