Cybersecurity Is Critical in Today's Environment
Cogito (Epic Only)
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VP/Other Executive
The system is slick. It has a powerful foundation for cohort identification and trending. Slicer...
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VP/Other Executive
The system can deliver information that someone in a clinic would typically be looking for. I can...
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VP/Other Executive
The system's only limitation is the vendor's data model, and that is built within. We can't perform...
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VP/Other Executive
Sometimes, it can be overkill when vendors' executives want to take up an organization's executives'...
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Director
Epic keeps most of their promises, but in some moments, they don’t. I don’t know that it is possible...
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Director
Slicer Dicer comes with the Epic system, so in that respect, it is free.
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Director
I just saw some things that came up at Epic UGM. I am hoping that there will be some things that...
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Director
Epic’s EMR is top notch and expensive. A lot of the BI products that can do analytics are not cheap....
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Director
There needs to be a bit more training. Epic gives us an introduction of Slicer Dicer, but there is...
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Director
The Epic upgrades have matured quite a bit. Slicer Dicer leverages the Epic data warehouse Caboodle,...
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Director
Epic is making a lot of enhancements. That is nice because Epic gives us a framework for where to...
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Director
When we first went live, Caboodle wasn’t as built out as it is now. We have been trying to...
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Director
The biggest issue that we have is the timeliness of the data. When we extract data from the system...
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Director
Epic is usually pretty good about charges. There are some things that they charge for, but they are...
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Director
Epic products are very much made to integrate.
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Director
Caboodle users have to be trained on whatever tool the system is going to read from. The tools don’t...
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Director
The support is not bad. It is not like it is terrible; it is not like I am calling a cable provider...
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Director
The one thing with Epic is a lot of the out-of-box things are for inpatient care, and we are not an...
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Director
Caboodle comes with some methods, so we don't have to purchase those separately.
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Director
Caboodle needs all of the clarity data.
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Director
The vendor has made some enhancements and added some security features to the system.
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Director
It is difficult to import or export data with the system. The system isn't really meant for nice...
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Director
The system is really expensive, but it comes with the vendor's whole implementation team. We did...
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Director
If users don't get trained on the system, then they won't know what to do with it right out of the box....
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Director
Epic's support is great. With Epic, I have an assigned person. I can email them, and they will email...
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Director
Epic checks in with me all the time. We have regular meetings where we meet with one of their executives....
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Director
The system's reporting workbench is great for driving tangible outcomes. I don't know the solution's...
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VP/Other Executive
We have to get certified and keep the maintenance going on the system. After every upgrade, I have...
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Director
I am not sure what kind of training is available for Slicer Dicer. Epic has really good support.
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Director
Epic is moving away from the reporting workbench. That is their old reporting tool, and they are...
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VP/Other Executive
Caboodle has SQL databases that are really more dependent on our skill than the vendor's. Epic did a...
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Director
Epic is really good at phone and web support.
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CTO
Epic resolves most of our issues. We call them, and they just solve the issues during the calls. If...
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CTO
Caboodle is easy to use. I would strongly recommend it. Caboodle provides a lot of functionality. It...
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CTO
I would like to move everything in Caboodle over to the cloud so that it can be available to us there....
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Manager
Caboodle is a low-cost system. The system is flexible and extendable, and it integrates with...
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Director
Epic's support teams tend to be exemplary. They are willing to partner with us no matter what we are...
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Director
Caboodle has come a long way. Its functionality is robust, especially with its recent releases....
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Director
Caboodle can have a pretty big learning curve. We have to spend some time with our team members to...
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Director
Epic's titles are a little funky, but we do have access to people who we would consider to be...
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Director
The one area where I would like to see growth is in the product's data models. I would like to see...
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Director
The Slicer Dicer tool in Caboodle is very user friendly. It allows us to very quickly test theories...
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Manager
We have found several instances where Epic's documentation of how something should work in Caboodle...
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Manager
Epic could improve the upgrade process. They recommend a quarterly upgrade process, but that is a...
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Manager
Epic could improve the quality of their response to issues. Epic churns through a lot of employees,...
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Manager
We have built out a number of extensions in Caboodle. We try to use Caboodle for research a lot....
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Manager
The solution is pretty good. It is tried and true. The system is the most stable environment that we...
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Manager
Epic needs to get more client feedback. For example, take the COVID-19 vaccines. Epic put out a...
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VP/Other Executive
Radar has become an increasingly powerful tool. The real-time nature and the fact that it is...
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VP/Other Executive
Slicer Dicer is maturing. Epic needs continued improvement on the tool to make it really easy to...
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VP/Other Executive
The solution is just a big data store. There is really not much that is strategic about it. To make...
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VP/Other Executive
Epic is not really doing anything with the Clarity solution. They are putting their development into...
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Director
For Slicer Dicer, Epic does have some training, but we have to create a training for each individual...
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Director
Clarity is Epic’s relational database, and depending on how big an organization is, that database...
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Director
Epic’s program is not that customizable once we integrate it, but in terms of usability, it is good...
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Director
Slicer Dicer has really come a long way since Epic released it a few years ago. It has descriptive,...
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Director
If Epic says they are going to do or fix something, they do it, but it takes a very long time. It...
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Director
Radar is nothing but a dashboard that shows information from different areas. Using Radar is much...
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Director
Epic is a leading vendor in the EMR space, but I have worked in other industries on the analytics...
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Director
We went to Epic's classes for training on Radar. The general training videos go into some of the...
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Director
The system is used in our daily reporting. It is good in the sense that it is being widely used.
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Director
We have given some enhancements to Epic to work on. There is definitely scope for improvement. The...
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Director
Epic has lots of courses that we can take. Some of their materials are free, and now everything is...
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Manager
Epic is on top of the technology and has good support. We have account representatives who are very...
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Manager
Some of the struggles we have had are related to the database healing itself and catching up. The...
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Manager
The vendor's training is very good. The initial training was on-site, and then the continued...
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Manager
Our only concern about Slicer Dicer is that it will bloat. The vendor has added more power to it and...
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Manager
Slicer Dicer has been a great tool. We encourage people to use it. When a request comes to us, we...
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Manager
There is a visual self-service tool inside of Epic's platform called Slicer Dicer, and it taps into...
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Manager
Slicer Dicer is not just great because it is inside Epic's platform. Slicer Dicer has a lot of...
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Manager
When we go into Epic’s catalog of reports and land on a Crystal Report they used to provide a file,...
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Manager
Caboodle makes performance reporting and writing queries out of the SQL database a lot easier and...
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Manager
We are always looking to get more speed out of Caboodle. When we do upgrades, the backfill process...
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Manager
We are hoping that Epic can make some common data connections that people are interested in. We...
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Director
I like the fact that the system has built-in features to bring in data formally. I also like that...
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Director
I am not a big fan of the vendor's quarterly upgrades. I hate them. We have four upgrades a year. We...
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Director
I don’t sugarcoat things when I give feedback to the vendor executives, so I hope Epic takes a lot...
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Director
The vendor doesn’t make promises regarding the product. The system is on its way out, so there is...
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Director
The vendor could improve the ease of finding tables in their lineage because the system has...
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Director
The vendor's support is great. I expect my satisfaction to increase a year from now because I am...
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Director
The system itself is pretty good, and I don’t expect anything better from it. I like that I can get...
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Director
There are too many moving parts and things needed in order to stand up a dashboard in the system....
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Director
The system is constantly improving. I like that. I like the features in the system and the fact that...
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Manager
I like the structure of the training that Epic offers. Epic has a well-defined program.
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Manager
Conceptually explaining to an end user what is happening behind the scenes with Epic is really hard....
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Director
The platform is not as user friendly as Epic portrays it to be. There needs to be more training. End...
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Director
In general, the training we get for the system is adequate, but the tool is not necessarily easy to...
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Director
We recently rolled out Slicer Dicer, and it is a little hard for me to gauge user acceptance of the...
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Director
Epic does a pretty good job with their training. It is definitely consistent. However, with any of...
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Director
Everyone is very happy with the reporting capabilities we get from Caboodle. It is a data warehouse....
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Director
The Radar solution is probably the easiest and most intuitive of the Cogito suite of tools. The...
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Director
Cogito - Clarity is a back-end system. It meets our needs, and the vendor documents everything...
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Director
Slicer Dicer is trying to compete with the type of tools where we can do more visualization in the...
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Director
Epic doesn’t charge us for Caboodle. It is just part of the deal. However, Caboodle could be easier...
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Director
As long as we have a really big paycheck, we are fine. A recommendation would really depend on who I...
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Director
Reporting Workbench is really an operational tool. If we want to go out and say how many people are...
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Director
Slicer Dicer is another one of Epic's tools that is on their path of starting out as a big piece of...
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Director
Epic is actually a good vendor. I have worked with a lot of vendors in my career. Epic is arrogant...
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Director
Caboodle is a typical Epic tool. When it first came out, it was not even close to where it needed to...
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Director
I have been pushing Epic because they really need to make the system so people can customize it....
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Director
Epic's pricing model on a data warehouse is getting better, but it was crazy. When I add subject...
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Director
A lot of people won’t give Epic a high score, but that is only because they haven’t been around IT...
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Director
In a really haphazard way, we can do data links back into the system. The system has some clunkiness...
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Director
Data Warehouse is a newer-generation data warehouse, and my engineers and architects are pushing...
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Director
Epic is spending a lot of their time and money on investing in the analytics stack, and it shows.
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Director
Epic has great technical specialists that support us. They have been exceptional at supporting us...
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Director
Epic has perfected Reporting Workbench. It is top of the line.
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Director
Epic supported us through the COVID-19 crisis. They have been exceptional partners.
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Manager
Upgrades with Epic are good. There is a lot of work and preparedness that goes into them. I am not...
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Manager
Epic is huge on training through and updating all of our proficiencies and certifications. They also...
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Manager
Reporting Workbench has always been pretty much a good operational reporting tool. As with all...
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Manager
Epic is going in a good direction. They are not really mature yet in their tools, but they are...
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Manager
I deal with my technical service through web and phone all the time. Epic's support is awesome. They...
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Manager
Data Warehouse is connected to Clarity, and they could get more mature by moving to other tools. The...
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Manager
In my developer’s world, Clarity is in pretty good shape. However, one thing is that our Clarity...
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Manager
Radar is good for all intents and purposes. Radar is just visualizations in itself. There is a lot...
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VP/Other Executive
Clarity is just the database, so it is critical to the people who want to do advanced analytics. It...
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VP/Other Executive
Epic needs to improve the performance and scalability in Clarity. With an organization our size, we...
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VP/Other Executive
One of the challenges we have with Clarity is that it is a very complex environment. People have to...
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VP/Other Executive
We have struggled to implement Caboodle because our setup is different than most. It was designed to...
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Manager
If we needed to contact Judy Faulkner, we could. That would just take a few extra steps, and we...
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Manager
Epic certainly gives us plenty of notification on upgrades and things like that. We asked them to...
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Manager
Caboodle has come a long way. Early on, the system was more trouble that it was worth, and we were...
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Manager
Epic is usually clear about when they aren't going to do something and about what is in the works....
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Manager
Epic delivers things but isn't catching on. It would be cool if Epic partnered with a vendor like...
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