Cogito (Epic Only) Commentary
Filtered view: All
Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
I would definitely recommend the system because it is the best out there. I like that it has most of...
Login or Create an Account to see details.
Product, Value
Epic is the best vendor out there. I like that Caboodle is integrated with Slicer Dicer. Caboodle...
Login or Create an Account to see details.
Value
Epic is expensive, and the financial challenges that we have had since the COVID-19 pandemic...
Login or Create an Account to see details.
Product
Epic preaches that the system is a self-service system, so end users can do things on their own....
Login or Create an Account to see details.
Culture
Epic hasn't come up with anything that will be a huge game changer in the system. There isn't much...
Login or Create an Account to see details.
Relationship
With Epic's support model, we are assigned one person. We don't call a help desk or an operational...
Login or Create an Account to see details.
Relationship
Epic is noncommittal when it comes to time frames. They will never tell us when something is due....
Login or Create an Account to see details.
Culture
Slicer Dicer has AI and a natural language functionality, and that is a big thing. That was not...
Login or Create an Account to see details.
Product
With Slicer Dicer, we don't really have any barriers other than the fact that people are always...
Login or Create an Account to see details.
Loyalty, Product
We are just now getting into integration options. We want to integrate the Cogito platform with some...
Login or Create an Account to see details.
Product
There is another portion of reporting that Epic has called Radar dashboards. On our Radar...
Login or Create an Account to see details.
Operations
Training has definitely improved from what we received initially. Epic has started these work groups...
Login or Create an Account to see details.
Relationship, Product
The barriers to achieving the outcomes we want with our data analytics priorities are bandwidth...
Login or Create an Account to see details.
Product
The solution is a very quick way for us to get reports without having to go through the analytics...
Login or Create an Account to see details.
Product
Sometimes there are limits to elements that I want in the data that aren't available as attributes....
Login or Create an Account to see details.
Product
We are overall happy with Epic.
Login or Create an Account to see details.
Product
Reporting Workbench is a little limited in what we can do with visualized reports. It is geared...
Login or Create an Account to see details.
Product
We like the fact that Reporting Workbench is fully integrated with the Clarity database, so...
Login or Create an Account to see details.
Loyalty, Product
Slicer Dicer is a very useful tool. However, it doesn't pull live data. It is easier to use than...
Login or Create an Account to see details.
Relationship, Operations
The biggest barrier our organization has is that the people who use the data analytics tools on a...
Login or Create an Account to see details.
Product
Other Epic tools are more user-friendly than the Cogito platform. Epic’s Reporting Workbench system...
Login or Create an Account to see details.
Relationship, Operations
I don't know that I have interacted with Epic's support team. I did take a Cogito-fundamentals...
Login or Create an Account to see details.
Operations, Product
The system is not as intuitive as it could be for less-experienced users.
Login or Create an Account to see details.
Product, Value
The dashboards are wonderful. They are well-received by our user community and heavily utilized, but...
Login or Create an Account to see details.
Product
Slicer Dicer is a wonderful concept. The technology works well. There are a few issues, though. For...
Login or Create an Account to see details.
Product
The solution is our go-to reporting tool. While it can be a little overwhelming, especially for a...
Login or Create an Account to see details.
Product
Reporting Workbench is a workhorse. It is not pretty underneath the build, but minor changes and...
Login or Create an Account to see details.
Product
We don't use Caboodle very often as it is a subset of Clarity's database, but normalized. We find...
Login or Create an Account to see details.
Product
We supplement Caboodle with other data analytics platforms. There are some drivers that require us...
Login or Create an Account to see details.
Product
We have some external sources we pull data from that are difficult to integrate within Reporting...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We haven't had any major issues, like downtime, with Radar. Epic is delivering things, and we are...
Login or Create an Account to see details.
Product
Radar can be very challenging to build. It is not that the product is inflexible; it is just not as...
Login or Create an Account to see details.
Product
With Reporting Workbench, there is a set of predefined metrics. So we don't have the entire world of...
Login or Create an Account to see details.
Relationship
Epic is always giving us new stuff, and we can't keep up. They are so proactive with their build,...
Login or Create an Account to see details.
Relationship
We did an upgrade for Radar recently, and we had all the support we could ask for. We have really...
Login or Create an Account to see details.
Operations
In order for us to maintain certification, Epic has mandatory training for Reporting Workbench. So...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic continues to get better. Instead of looking at embracing third-party capabilities, which will...
Login or Create an Account to see details.
Culture, Relationship, Value
Right now, Epic is good with not charging for every little thing. Epic gives us a lot. One of the...
Login or Create an Account to see details.
Relationship, Product
We don't have to administer the database and the servers. That is one great thing because we are an...
Login or Create an Account to see details.
Relationship, Product
Epic continues to offer things virtually. Since we have gone further away from the COVID-19 days, we...
Login or Create an Account to see details.
Loyalty, Product
Epic continues to enhance Caboodle. I always like things faster. Performance is always a big deal...
Login or Create an Account to see details.
Product
Caboodle is a product that is delivered by the data warehouse and is continually enhanced by Epic....
Login or Create an Account to see details.
Loyalty, Product
Caboodle provides good integration back into Epic Hyperspace because Epic continues to build out...
Login or Create an Account to see details.
Culture, Product
A pet peeve of mine is that the definitions, the documentation for what is in the system models,...
Login or Create an Account to see details.
Product
The strength is the system is easy to use, intuitive, and powerful. It is in the EMR, so it is easy...
Login or Create an Account to see details.
Product
For Reporting Workbench, there are great operational reporting tools. There is a lot that comes out...
Login or Create an Account to see details.
Loyalty, Product
Reporting Workbench is Epic’s older reporting platform. They are moving away from Reporting...
Login or Create an Account to see details.
Product
Clarity has all the data in there, so it is pretty broad. It covers all the bases.
Login or Create an Account to see details.
Operations, Product
Clarity is tough to administer in terms of caring for it, feeding stuff into it, and making sure all...
Login or Create an Account to see details.
Operations
An end user for Clarity needs to learn a lot. There is a lot to use, so it is just a complicated...
Login or Create an Account to see details.
Loyalty
Epic is offering a cloud version of Clarity called Nebula, but we are not yet on it. It is still too...
Login or Create an Account to see details.
Operations, Product
Opportunities in Radar are somewhat easy to build, but they are not quite as easy to build as in...
Login or Create an Account to see details.
Product
Epic's system's strength is that it is a good end-user analytics tool. It is easy to use.
Login or Create an Account to see details.
Product
Caboodle is easy to use to develop custom reports and analytics. The system is easy to extend, and...
Login or Create an Account to see details.
Operations, Product
On the opportunity side, we would like more out-of-the-box data models. Epic is doing a great job...
Login or Create an Account to see details.
Operations
The training is outstanding. I'm a big fan of Epic’s training facilities that people go to for...
Login or Create an Account to see details.
Operations, Product
There should be a data validation mechanism, and Epic shouldn't launch their system without making...
Login or Create an Account to see details.
Relationship
Epic's people have never talked to me. I have been with this organization for a long time, and I...
Login or Create an Account to see details.
Product
I'm not a big fan of Epic's system. I would buy it again, but I would launch it much more carefully...
Login or Create an Account to see details.
Product
One thing that the vendor enhanced with Slicer Dicer is that we can attach multiple data models...
Login or Create an Account to see details.
Product
Epic could still work on some more user-friendly aspects of the system. In Tableau, we can have...
Login or Create an Account to see details.
Operations, Product
Epic is doing a good job of enhancing the system and the reporting capabilities. They are assisting...
Login or Create an Account to see details.
Value
Part of the responsibility of getting our money's worth is on Epic in terms of user-friendliness,...
Login or Create an Account to see details.
Product
Epic's system is easy to use. It helps with the length of stays based on the dashboards, expected...
Login or Create an Account to see details.
Operations, Product
Epic's upgrades could be more specific, and the vendor could run additional queries across the...
Login or Create an Account to see details.
Relationship
We have had some turnover in our TS team for Epic's system, but during the turnover time, the...
Login or Create an Account to see details.
Product
Reporting Workbench is an easy tool to use, and the end users can do a lot of modifications to a...
Login or Create an Account to see details.
Product
We have done a lot of different exports out of Reporting Workbench that go to third-party vendors,...
Login or Create an Account to see details.
Product
We create a lot of dashboards using another vendor's system for more focused reporting in different...
Login or Create an Account to see details.
Relationship, Operations, Product
Epic has a lot of documentation related to different aspects of the system, and that documentation...
Login or Create an Account to see details.
Value
During COVID-19, when a lot of organizations were having trouble, Epic helped us cut costs related...
Login or Create an Account to see details.
Relationship, Product
Epic does a good job of letting us know what fields in the system's databases are being deprecated...
Login or Create an Account to see details.
Product
Caboodle is very well integrated across all the tools that Epic provides. Caboodle also works with...
Login or Create an Account to see details.
Product
It is difficult to take a piece of Epic's platform and evaluate it because it is a whole system....
Login or Create an Account to see details.
Loyalty
Epic recently partnered with our healthcare experience management platform vendor, and watching that...
Login or Create an Account to see details.
Relationship
If we have a special request, we have to go back and ask the Epic team to build it. Sometimes...
Login or Create an Account to see details.
Operations
Our current barriers to achieving our desired outcomes with our current priorities are the...
Login or Create an Account to see details.
Product
The product has great potential, and we are really digging into how to use it for our team. The only...
Login or Create an Account to see details.
Product, Value
We have seen huge benefits with the system. The system is great because if we have someone who calls...
Login or Create an Account to see details.
Product
The system is very usable. It is initially easy to navigate when users are doing a simple analysis,...
Login or Create an Account to see details.
Loyalty, Product
We don’t have everything that we need, and that is not really what a data warehouse is about....
Login or Create an Account to see details.
Loyalty, Product
Self-service data is the way of the future, and that is what we get from Caboodle. We can create...
Login or Create an Account to see details.
Relationship, Product
One barrier to getting outcomes with our data analytics priorities is regulatory content. Regulatory...
Login or Create an Account to see details.
Loyalty, Product
Clarity has been monumental to our organization. We went through a series for end users on how to...
Login or Create an Account to see details.
Product
In another Cogito product, we can only have so many rows, 99, that extract. That is a limitation...
Login or Create an Account to see details.
Operations, Product
There is a lot of content in Clarity, and Epic has so many more developers than we do, so we have to...
Login or Create an Account to see details.
Loyalty, Product
With Clarity, the only thing we are waiting on is claims data, but I wouldn't say that it is a...
Login or Create an Account to see details.
Product
We have a lot of release content from Clarity in terms of dashboards or reports and different things...
Login or Create an Account to see details.
Value
We have subscription fees for Clarity, but I don’t think that Epic is intentionally charging us for...
Login or Create an Account to see details.
Operations
There is no good training for Slicer Dicer, and that is why I struggle with it. That is my biggest...
Login or Create an Account to see details.
Product
I would buy Slicer Dicer again unless there was an easier way to pull the data. I don't recall any...
Login or Create an Account to see details.
Operations
Epic needs to make Slicer Dicer easier to navigate for someone who is not completely familiar with...
Login or Create an Account to see details.
Product
Slicer Dicer is intended for the end user, but the ease of use is really not there unless someone...
Login or Create an Account to see details.
Product
Reporting Workbench is really more intended for that here-and-now operational piece. From an...
Login or Create an Account to see details.
Relationship, Operations
Epic has done a good job at supporting us remotely with go-lives, upgrades, and things of that...
Login or Create an Account to see details.
Loyalty
With the product, there are probably two barriers. One is the flexibility of the visualizations that...
Login or Create an Account to see details.
Product, Value
From an adoption standpoint, the end users enjoy using the product, and it is easier for people in...
Login or Create an Account to see details.
Operations
Epic's implementation is good. Epic’s training for Slicer Dicer is pretty good. With Slicer Dicer’s...
Login or Create an Account to see details.
Loyalty, Product
With Slicer Dicer, I would like to see self-service reporting and a replacement for Tableau....
Login or Create an Account to see details.
Value
The system is pretty good. Our budget has been the biggest barrier to our ability to achieve our...
Login or Create an Account to see details.
Product
The tool that Epic provides us is very good, but it isn't what I would consider a best-in-class...
Login or Create an Account to see details.
Relationship, Product
We always need data, and our job is to straddle the fence between high-level results of the...
Login or Create an Account to see details.
Relationship
In the big picture, Epic does keep their promises; they are very reliable. Epic is always there when...
Login or Create an Account to see details.
Relationship, Product
Epic holds on to the data, and it takes an act of Congress to get them to release data feeds to...
Login or Create an Account to see details.
Product
Epic is the best in their class, frankly. However, the new technology Epic provides is not inside...
Login or Create an Account to see details.
Operations
I'm still training people I hired a year ago on Epic's system. Epic requires team members to be...
Login or Create an Account to see details.
Relationship
Our support for Slicer Dicer is great. And the quality is getting better.
Login or Create an Account to see details.
Operations, Product
Creating one's own report has a pretty steep learning curve for an end user, especially with Slicer...
Login or Create an Account to see details.
Relationship, Operations
If we can attend UGMs and Epic XGM, things are great, but if we cannot, we lose touch with Epic's...
Login or Create an Account to see details.
Relationship
We don't have the support right now for Caboodle. Whenever we have a question about Caboodle's...
Login or Create an Account to see details.
Product
We have been using modules from Reporting Workbench for quite a while. It is our most-used tool...
Login or Create an Account to see details.
Relationship
Epic's ongoing web support is great. They are definitely proactive. I'm very satisfied for the most...
Login or Create an Account to see details.
Product
Clarity is the best product on the market. It is highly integrated and well thought out. There is no...
Login or Create an Account to see details.
Loyalty, Product
Reporting Workbench is good, but it is really more for a real-time view of things. I want to see how...
Login or Create an Account to see details.
Operations, Product
Epic preaches self-service reporting and that these tools are out there, and the end-users should be...
Login or Create an Account to see details.
Relationship
We have a new support person from Epic. They have one person who is dedicated to us; our person is...
Login or Create an Account to see details.
Product
Reporting Workbench is not clean. We have to know a bit more about it. Some of the fields that we...
Login or Create an Account to see details.
Product, Value
We wanted to look at how many leaked referrals we had to some other facilities after a certain date...
Login or Create an Account to see details.
Culture, Relationship
Epic told our executive team about some functionality and told them that we should have it, but it...
Login or Create an Account to see details.
Value
Epic's product is ridiculously expensive, but everybody seems to be okay with it and satisfied with...
Login or Create an Account to see details.
Product
The ease of use to be able to get data makes Slicer Dicer very simple. It is not very complex at all...
Login or Create an Account to see details.
Product
Slicer Dicer out of the box does not meet all our needs, but we can customize that on our team to be...
Login or Create an Account to see details.
Loyalty, Product
Slicer Dicer is a little faster and better for historical data, so if we want to do baselines and...
Login or Create an Account to see details.
Value
Epic charges us for everything and is up front, so things are accounted for, and rightfully so, but...
Login or Create an Account to see details.
Loyalty, Product
Epic does deliver new technology, but they are not exactly catching up with the industry. There is a...
Login or Create an Account to see details.
Product
Our integration is pretty seamless, especially with outside organizations. We have an integration...
Login or Create an Account to see details.
Relationship
Epic doesn't hold us back, so I would say we would buy from them again. Their solutions function,...
Login or Create an Account to see details.
Operations
Epic gives us a foundation for training, but that training doesn't necessarily cover anything and...
Login or Create an Account to see details.
Operations, Product
There are times we need to educate on the solution, how to use it, and all that. The ability to...
Login or Create an Account to see details.
Relationship
Epic supports us really well. If we are talking about people, the process, the technology, and how...
Login or Create an Account to see details.
Loyalty, Relationship, Product
When we look at what Epic has to help us in this analytics and data piece, they give us Cosmos and a...
Login or Create an Account to see details.
Relationship
I don't know that any vendor keeps all their promises. I am not sure I keep all my promises. Epic...
Login or Create an Account to see details.
Operations, Product
Epic does a good job of supporting us with upgrades. Our upgrades are clean. We have very few...
Login or Create an Account to see details.
Value
Based on the cost of Epic's new generative AI stuff and the cost of other products, Epic can still...
Login or Create an Account to see details.
Relationship, Product
From a technology standpoint, Epic needs to help us, especially in the claims area with being able...
Login or Create an Account to see details.
Loyalty, Product
From a technology standpoint with automated, machine-learning training and all that, Epic isn't...
Login or Create an Account to see details.
Product
I don't think that there is anything in the system that doesn't work. Epic provides amazing...
Login or Create an Account to see details.
Relationship, Product
Caboodle has a little room for improvement in terms of some of the things in it. At one point, we...
Login or Create an Account to see details.
Product
Caboodle has been a struggle, but everybody struggles a bit with tools. The solution is missing what...
Login or Create an Account to see details.
Operations
Epic responds in a timely manner. They have ongoing training, and that has been good. They are also...
Login or Create an Account to see details.
Product
I would say that the Caboodle infrastructure is still lacking, but is getting better. We expect...
Login or Create an Account to see details.
Relationship, Product
With Caboodle, the negative piece is that we get the benefit of everything being normalized...
Login or Create an Account to see details.
Operations
The training from Epic is top notch. I haven't seen another company that can give us as much...
Login or Create an Account to see details.
Product
Caboodle’s strengths are that billing data is normalized into one table for system-wide reporting....
Login or Create an Account to see details.
Product
We are having a certain issue, but we don't know whether the problem is with Cogito or another Epic...
Login or Create an Account to see details.
Relationship
Cogito does a very good job, and Epic always has technical support available. The system does a fair...
Login or Create an Account to see details.
Product
I would definitely like to go a little deeper into some AI and predictive things with the system,...
Login or Create an Account to see details.
Product
When we start connecting Cogito to self-service options, I don't feel like Epic gives enough...
Login or Create an Account to see details.
Product
I like the system because it is the closest thing we have to source material within Epic for data...
Login or Create an Account to see details.
​
Featured Report
Preferences