Epic IV Dispense Prep Commentary
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Jackson Tate
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User Commentary

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Manager

Loyalty, Relationship, Product

Epic IV Dispense Prep is pretty easy to use. We can run reports off the information in Epic IV...

Feb 2024
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Manager

Loyalty, Product

Epic IV Dispense Prep is good, but I think Epic could do more work on it. Epic has added features to...

Feb 2024
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Analyst/Coordinator

Loyalty, Product, Value

We have no problems with Epic IV Dispense Prep. It has been a nice platform for us to have given...

Jan 2024
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Analyst/Coordinator

Product

I like that Epic is keeping Epic IV Dispense Prep up-to-date. When safety recommendations came out...

Jan 2024
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Analyst/Coordinator

Operations, Product

Epic was unable to provide options for cameras. The cameras froze up, and Epic didn't warn us about...

Jan 2024
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Analyst/Coordinator

Relationship, Product

For Epic IV Dispense Prep, it seemed like we had to create everything. Epic didn't have documents...

Jan 2024
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Analyst/Coordinator

Relationship

Epic’s support is usually pretty decent. I don't really know who Epic's executives are,...

Jan 2024
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Analyst/Coordinator

Loyalty, Value

Epic IV Dispense Prep is worth the money. It is nice to have the product integrated; Epic is very...

Jan 2024
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Analyst/Coordinator

Operations, Product

The product is a lot better than nothing, but there are better systems out there. Epic's solution is...

Jan 2024
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Analyst/Coordinator

Product

I have heard of some new things in the mix from Epic, but I don't know whether gravimetric stuff...

Jan 2024
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Analyst/Coordinator

Product

Epic needs to overhaul their reporting functionality; it is awful. Epic does everything else pretty...

Jan 2024
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Manager

Relationship, Operations, Product

Things are going well with Epic, and there is nothing to complain about. In terms of going live with...

Dec 2023
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Analyst/Coordinator

Product

The actual dispensing part of the product works well. The main problem we have with the system is...

Nov 2023
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Analyst/Coordinator

Product

The product's alerts could be configured better. Sometimes, using multiple packages is part of our...

Nov 2023
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Analyst/Coordinator

Product, Value

Epic IV Dispense Prep has done a good job of catching some near misses and things like that. We look...

Nov 2023
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Manager

Culture

We like the fact that Epic IV Dispense Prep is all in one system with our EHR and that it is easily...

Nov 2023
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Manager

Relationship, Product

I know that Epic has other priorities, but I would appreciate it if they could improve the speed of...

Nov 2023
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Manager

Operations, Product

I would tell a friend that Epic IV Dispense Prep is extremely easy to set up and to have end users...

Oct 2023
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Manager

Loyalty, Product

The system's key selling point is that it is an Epic system. Users can't use it if they aren't on...

Oct 2023
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Manager

Product

The product's cameras need to be improved. Epic doesn't get into the hardware space the way some...

Oct 2023
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Manager

Product

Epic IV Dispense Prep is a really great system. I think there were a couple of challenges with it...

Oct 2023
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Manager

Operations

When we implemented the system, Epic was helpful when we had questions, but we had to do a lot of...

Oct 2023
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Manager

Product

I know that Epic's main competitors are Cerner and MEDITECH, but I think that Epic is the best of...

Oct 2023
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Manager

Relationship, Operations

Epic likes their metrics. They have a lot of tools that we can use to improve our experience or see...

Oct 2023
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Manager

Product

One of my biggest problems with Epic is that they have a system that works really well, but a lot of...

Oct 2023
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Manager

Relationship

Epic offers office hours where we can meet with them. They try their best to look into issues, but...

Oct 2023
||
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Director

Product

For Epic IV Dispense Prep, the labeling process could be made safer as compared to something like...

Oct 2023
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Analyst/Coordinator

Product

What I don't like about Epic IV Dispense Prep is that the pictures don't integrate well right off...

Sep 2023
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Analyst/Coordinator

Relationship, Product

I would like certain items to not scan for each other. We have instances where another vendor loads...

Sep 2023
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Analyst/Coordinator

Value

I have never heard anyone complain that we got charged for little stuff with Epic. Whatever problems...

Sep 2023
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Analyst/Coordinator

Product, Value

What I like about Epic IV Dispense Prep is that it works very well and we can program a lot of stuff...

Sep 2023
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Manager

Value

Once an organization buys Epic IV Dispense Prep, they don't have any charges beyond that. However,...

Sep 2023
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Manager

Culture, Operations

We were steered wrong with the system in the very beginning, and that was a problem. Our...

Sep 2023
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Manager

Product

Most of the system's modules function very well for what we have been doing. Epic IV Dispense Prep...

Sep 2023
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Manager

Product

One issue we have had with Epic IV Dispense Prep is that its base reports don't capture what is...

Sep 2023
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Manager

Value

Epic IV Dispense Prep requires a lot of certified individuals and programming hours to keep it...

Sep 2023
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Director

Product

Epic IV Dispense Prep is a relatively small Epic product, so it is easy to figure out and work...

Aug 2023
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Director

Relationship, Product

There are opportunities for Epic to improve their software and support. For example, it would make...

Aug 2023
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(0)
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Director

Relationship, Product

Epic is very big, and they ultimately prioritize their own things that are tied to billing and...

Aug 2023
||
(0)
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Manager

Value

Epic's system is super expensive. It is like buying a Mercedes. Epic loves to charge for everything....

Jul 2023
||
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Manager

Loyalty

We chose Epic's system for a good reason. To use the product, a healthcare organization needs good...

Jul 2023
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(0)
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Manager

Loyalty

We are currently using the product the way Epic designed it to be used, but we use the product a...

Jul 2023
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Manager

Loyalty

We are looking at integrating cameras into the system. Then, a pharmacist will be able to have those...

Jul 2023
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(0)
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Manager

Product

The product really lends well to our workflow and being consistent with what is being prepared and...

Jul 2023
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(0)
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Manager

Culture, Product

The application works as promoted. The only issue we have are the cameras associated with the...

Jul 2023
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Manager

Product

Our staff would like the ability to do more filtering and column setup, which is fairly hard coded...

Jul 2023
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(0)
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Director

Relationship, Product

Epic IV Dispense Prep is a clear, discrete input. We put in the vial, put in the bag, and scan the...

Jun 2023
||
(0)
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Manager

Relationship

Epic IV Dispense Prep does what Epic says it does. We have frequent calls with our technical support...

Jun 2023
||
(0)
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VP/Other Executive

Product

We would like Epic IV Dispense Prep to be more compatible with other products. Epic has come a long...

May 2023
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(0)
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Director

Operations, Product

The product is a powerful tool with a lot of capabilities and functionality. A lot of customization...

May 2023
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(0)
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VP/Other Executive

Product, Value

Epic IV Dispense Prep continues to work well for us. It is our backbone for documentation as well as...

May 2023
||
(0)
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VP/Other Executive

Loyalty, Relationship

We are expanding Epic IV Dispense Prep's use around waste documentation. There is an upcoming...

May 2023
||
(0)
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VP/Other Executive

Product, Value

To be successful with Epic IV Dispense Prep, customers need to invest in building out their barcode...

May 2023
||
(0)
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Director

Product, Value

Epic IV Dispense Prep works extremely well, and we are very happy with it. Our capture rate and our...

May 2023
||
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Director

Relationship

We have not had any issues with Epic promising us things and not delivering.

May 2023
||
(0)
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Director

Culture, Value

The good thing about Epic is that they don't nickel-and-dime. There are no additional costs for Epic...

May 2023
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Director

Relationship

Epic does not provide support from a vendor perspective, and they don’t proactively reach out. The...

May 2023
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Director

Operations

Epic does not train us, and they don't have any involvement with training. Ideally, they would come...

May 2023
||
(0)
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Director

Relationship, Product

With updates for Epic IV Dispense Prep, our internal people can get some information from Epic, but...

May 2023
||
(0)
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Director

Relationship

Epic provides great resources, and one of the best is the Epic UserWeb, which allows us to talk with...

Apr 2023
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(0)
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Director

Loyalty, Product

We are starting to implement Epic IV Dispense Prep in additional areas across our system, and we...

Apr 2023
||
(0)
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Director

Product

Epic IV Dispense Prep is customizable, and Epic is always making enhancements and updates. The tool...

Apr 2023
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(0)
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Director

Culture, Product

Epic was honest and up front about limitations. When Epic first rolled out Epic IV Dispense Prep, it...

Apr 2023
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Director

Product

We are still getting a handle on some of the dashboards and metrics in Epic IV Dispense Prep. Epic...

Apr 2023
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(0)
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Director

Product, Product

We use another solution in addition to Epic IV Dispense Prep because neither of those systems does...

Apr 2023
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Manager

Operations, Operations

I have gotten a lot of feedback about Epic's training from a lot of different disciplines. A lot of...

Apr 2023
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Manager

Relationship, Relationship

There is a delay whenever we need things from Epic because they work with our internal support team....

Apr 2023
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Manager

Relationship, Relationship, Product, Product

The only issue is the camera capabilities; they need to be finessed so they can work correctly....

Apr 2023
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Manager

Relationship, Relationship

Especially since we have technical support, Epic is really approachable. The vendor gets involved...

Apr 2023
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Manager

Product, Value

Epic IV Dispense Prep is used for patient-specific compounded, sterile medications. It allows for...

Apr 2023
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(0)
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Manager

Loyalty, Product

We hope to implement camera technology soon as an addition to the Epic IV Dispense Prep module. Epic...

Apr 2023
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(0)
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Manager

Relationship

Epic’s web support is nice because Epic has their dedicated UserWeb, which is nice. The support is...

Apr 2023
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Manager

Operations

As an end user, I don't interact much with Epic. I don’t feel like they provide many implementation...

Apr 2023
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Manager

Product

With Epic's camera technology, they don't have any definitions for what pictures to take. Telling us...

Apr 2023
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Manager

Product

Measuring our outcomes is achievable, but sometimes getting the data out of the product is a little...

Apr 2023
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Analyst/Coordinator

Relationship, Product

Beyond-use dating for a compounded product should be a required field in Epic IV Dispense Prep. It...

Apr 2023
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Analyst/Coordinator

Relationship, Product

Epic IV Dispense Prep is a fantastic product. In general, I really feel like Epic IV Dispense Prep...

Apr 2023
||
(0)
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Manager

Loyalty, Product

The most important feature is the patient safety feature for checking that we have the right...

Mar 2023
||
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Manager

Relationship

The vendor's support is quite good. If there are problems at other sites that are big enough, we...

Mar 2023
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Manager

Loyalty, Product

The cameras do great things for our workflow because a pharmacist can check things without being...

Mar 2023
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