MyChart Bedside Comments

 

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Current Time Inside Cache Tag Helper: 12/4/2020 4:35:51 PM and Model.EvProductId = 77939

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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VP/Other Executive

Functionality and Upgrades

MyChart Bedside is a great tool for patient engagement, working with families of patients who are...

Nov 2020
 Helpful

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CIO

Functionality and Upgrades

MyChart Bedside is doing okay in the areas where we are using it. On the whole, we are...

Nov 2020
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CIO

Functionality and Upgrades

We love MyChart Bedside and offer it to all of our patients because they love to see their tests and...

Oct 2020
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CIO

Functionality and Upgrades

Device management is challenging with MyChart Bedside. Simply tracking the devices and managing the...

Oct 2020
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CMIO

Functionality and Upgrades

We mostly use the product in our OB unit. Patients seem to like knowing who is on their care team...

Oct 2020
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CNIO

Functionality and Upgrades

The upgrades with Epic are great because they have a whole structured process whenever we upgrade.

Aug 2020
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VP/Other Executive

Functionality and Upgrades

MyChart Bedside needs to be easier to provision, and it needs to work on all platforms. It does not...

Jul 2020
 Helpful

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CNIO

Functionality and Upgrades

We have had good adoption with MyChart Bedside. What we found out with COVID-19 was that we wanted...

Jun 2020
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Director

Functionality and Upgrades

We are heavily leveraging the video capability in MyChart Bedside. The doctors sit outside of the...

Jun 2020
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Director

Other Observations & Comments

Epic is promising a lot more patient engagement things, but we haven't really found those things. We...

Jun 2020
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Director

Technology

Epic delivers new technology well. They think things through, and their product is very well...

Apr 2020
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Director

Other Observations & Comments

Epic could think outside the box and push some new, innovative way of thinking about digital...

Apr 2020
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Manager

Functionality and Upgrades

When I think about the product working as promoted, there is a lot of operational engagement. The...

Apr 2020
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Manager

Future Outlook

I would tell others that the system is very costly to implement and not mobile friendly yet....

Apr 2020
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VP/Other Executive

Lessons Learned

The vendor keeps all of their promises. In terms of development, the thing we are working on...

Apr 2020
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VP/Other Executive

ROI / Cost (care and feeding)

Epic as a whole is starting to get more expensive. There is some nickel-and-diming that is happening....

Apr 2020
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VP/Other Executive

Functionality and Upgrades

We get special updates from the vendor that have issues and that haven’t fully gone through the QA...

Apr 2020
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VP/Other Executive

Relationship

Epic’s executive involvement is better than most of the vendors we work with. The vendor tries to...

Apr 2020
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CIO

Other Observations & Comments

Epic has tried to consolidate things between MyChart Bedside and MyChart. That is good. With the way...

Mar 2020
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CIO

Functionality and Upgrades

I don't know of any area where Epic doesn't meet our needs. We do have one challenge that I am aware...

Mar 2020
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Director

Functionality and Upgrades

I would love to see Epic enhance MyChart Beside's pediatric proxy process. It is the most cumbersome...

Feb 2020
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Director

Functionality and Upgrades

I like the extensibility of MyChart Bedside. It empowers the patients to react to the data...

Feb 2020
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Director

Functionality and Upgrades

We have seen higher patient experience scores from patients who use the tablets from MyChart Bedside...

Jan 2020
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Director

Functionality and Upgrades

The nursing staff really loves MyChart Bedside because it provides patient education and has...

Jan 2020
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Director

Other Observations & Comments

The benefit of Epic's system is that it runs on generic tablets. But I think the ideal form factor...

Jan 2020
 Helpful

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Director

Other Observations & Comments

The downside of MyChart Bedside is managing tablets in the hospital environment. There is the...

Jan 2020
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Director

ROI / Cost (care and feeding)

We have to pay a subscription fee for each hospital admission with MyChart Bedside, but that is...

Jan 2020
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