MyChart Bedside Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
Epic is usually pretty good and responsive. They jump on things.
Login or Create an Account to see details.
Loyalty, Product
MyChart Bedside was a lifesaver for us, especially during COVID-19. We had MyChart Bedside in all...
Login or Create an Account to see details.
Loyalty
The ease of use of MyChart Bedside has gotten so much better, and we are going to start installing...
Login or Create an Account to see details.
Loyalty, Product
MyChart Bedside is a little clunky for nurses and clinicians because they have to provision each...
Login or Create an Account to see details.
Product
I have high satisfaction with the product's ease of use for patients because we turned on the BYOD...
Login or Create an Account to see details.
Product, Value
MyChart Bedside does a good job. We like the ability to communicate with the patient while they are...
Login or Create an Account to see details.
Product
Epic needs to continue to improve Epic MyChart Bedside’s ability to communicate better with...
Login or Create an Account to see details.
Operations, Product
The hardest part for patients is the initial login before they get access to MyChart Bedside. We...
Login or Create an Account to see details.
Operations
Nobody beats Epic on their implementation. I do the training for MyChart Bedside, and Epic supplies...
Login or Create an Account to see details.
Product
In the MyChart Bedside application, there is not anything Epic could do that would improve the ease...
Login or Create an Account to see details.
Product
MyChart Bedside's ease of use for patients rates top of the scale. It is easy, and it is integrated...
Login or Create an Account to see details.
Loyalty, Product
Epic is continually enhancing MyChart Bedside. I think the platform will get better. AI with virtual...
Login or Create an Account to see details.
Relationship
If there is one thing about Epic versus other vendors, it is that they are truly there 24/7, and...
Login or Create an Account to see details.
Product
For nurses and clinicians, MyChart Bedside rates in the middle for ease of use. I think some of the...
Login or Create an Account to see details.
Product
Epic gets to everything. They are usually just a couple of years behind. In MyChart Bedside, I would...
Login or Create an Account to see details.
Value
I would tell others looking at MyChart Bedside that it is the best on the market. Epic is the only...
Login or Create an Account to see details.
Relationship, Product
At least with the general MyChart system, Epic doesn’t let users do too much with integration. There...
Login or Create an Account to see details.
Value
MyChart Bedside has a usage fee of a couple of dollars per patient, and that is a little ridiculous....
Login or Create an Account to see details.
Product
Clinicians or nurses don't use MyChart Bedside very much. The data just shows up for the patients....
Login or Create an Account to see details.
Operations
We are pretty happy with Epic. They are outstanding with training videos. Epic solutions are also...
Login or Create an Account to see details.
Product
Any AI dictation solution that we could get that is accurate and compatible with our Epic solutions...
Login or Create an Account to see details.
Relationship, Product
We haven't really had to reach out to Epic, but historically they are really good about supporting...
Login or Create an Account to see details.
Product
There are issues sometimes with the technology but not necessarily the MyChart Bedside app. Once the...
Login or Create an Account to see details.
Product
If someone is a patient in our hospital, they can either use their own device for MyChart Bedside or...
Login or Create an Account to see details.
Product
Having access to information immediately with MyChart Bedside is a game changer. I am a proxy to a...
Login or Create an Account to see details.
Relationship, Product
We, like most people, are going very deep with our social drivers of health questions, and MyChart...
Login or Create an Account to see details.
Operations, Product
The nurses and clinicians don't really use MyChart Bedside. They only set it up, but the setup is...
Login or Create an Account to see details.
Loyalty, Operations, Product
For most patients, MyChart Bedside is very easy to use. If patients are not literate with mobile...
Login or Create an Account to see details.
Product, Value
The biggest barrier to getting our money’s worth from MyChart Bedside is just getting all of our...
Login or Create an Account to see details.
Relationship
Epic’s customer support is very responsive when we have questions or are struggling with some of the...
Login or Create an Account to see details.
Operations, Product
Our main challenge is the adoption of MyChart Bedside. It is important to remember change management...
Login or Create an Account to see details.
Product
We didn’t realize that MyChart Bedside is really for the patient; it is not for the clinicians, and...
Login or Create an Account to see details.
Product
We don't get a lot of feedback from our patients on their use of MyChart Bedside. Based on what we...
Login or Create an Account to see details.
Relationship
I have my hands in a lot of Epic stuff outside of MyChart Bedside. I would say Epic is pretty...
Login or Create an Account to see details.
Product, Value
I would recommend MyChart Bedside. I haven't had to utilize it, but I know it would be the first...
Login or Create an Account to see details.
Operations, Product
The setup process for MyChart Bedside is pretty easy, but because of our patient demographic, we...
Login or Create an Account to see details.
Operations
We didn't get any Epic-direct training. Everything was done with quick-start guides. I was part of...
Login or Create an Account to see details.
Product, Value
I don't fully know what our executives wanted MyChart Bedside to do. They gave us a goal for just...
Login or Create an Account to see details.
Relationship, Operations
We go through our internal people for support. I know Epic comes out and does optimization visits...
Login or Create an Account to see details.
Product
If I didn't know what we had been through over the last few years and hadn't experienced a lot of...
Login or Create an Account to see details.
Loyalty, Value
Families don't have to purchase anything to see what they need to see in the app. I don't know what...
Login or Create an Account to see details.
Loyalty, Operations, Product
In some of our meetings, we had a lot of questions about how to document correctly in MyChart...
Login or Create an Account to see details.
Loyalty
There were certain key features that came with MyChart Bedside that we did not implement initially...
Login or Create an Account to see details.
Value
I would rate receiving our money’s worth in the middle mainly because of the hardware investment. We...
Login or Create an Account to see details.
Loyalty
My satisfaction is almost perfect and is heading toward the top score. In the next year, we are...
Login or Create an Account to see details.
Operations
I would rate training in the middle, but it was more of a challenge at our organization in the areas...
Login or Create an Account to see details.
Operations, Product
Everybody should have MyChart Bedside if they are in a hospital. MyChart Bedside is fairly easy for...
Login or Create an Account to see details.
Value
My advice to anyone who is looking to implement MyChart Bedside in an acute care facility is to make...
Login or Create an Account to see details.
Relationship, Operations
It was just a little hard to track down the person we work with now from Epic. Epic hasn’t reached...
Login or Create an Account to see details.
Relationship, Operations
Epic had a great checklist for us to go through during our recent upgrade. They gave us some...
Login or Create an Account to see details.
Product
If patients aren’t used to pulling up apps when something pops up to tell them to download MyChart...
Login or Create an Account to see details.
Product, Value
When we initially rolled out MyChart Bedside, it required us to utilize tablets. We just had a very...
Login or Create an Account to see details.
Operations, Value
After implementing MyChart Bedside Mobile, our usage has increased significantly. Patients are...
Login or Create an Account to see details.
Loyalty, Product
The patients didn't really like using the tablets for MyChart Bedside. They like using their phones,...
Login or Create an Account to see details.
Product
The software is very intuitive. We kept the menu pretty simple. The actual app itself was very user...
Login or Create an Account to see details.
Operations
I didn't love the sprint that we did. It was too fast for us because we needed operational input,...
Login or Create an Account to see details.
Operations
The training was through PowerPoint, but it didn't feel very personalized to us.
Login or Create an Account to see details.
Relationship, Product
Epic as a whole usually does a pretty good job with their road maps and bringing more functionality...
Login or Create an Account to see details.
Relationship
My TS is amazing. They helped me with a custom build to adjust how the menus look. My TS is just...
Login or Create an Account to see details.
Product, Value
The staff members didn't really interact very much with MyChart Bedside. Once our staff activated...
Login or Create an Account to see details.
Value
What we paid to implement MyChart Bedside wasn't that much. The price per admission is a little...
Login or Create an Account to see details.
Product
If we are on Epic, MyChart Bedside is so integrated. It is a great product. I actually like it a...
Login or Create an Account to see details.
Relationship
Epic sends monthly care concerns across all products if they know of any product issues. They...
Login or Create an Account to see details.
Operations
What really helped our implementation and adoption of the solution was that MyChart Bedside was...
Login or Create an Account to see details.
Loyalty, Product
I would tell someone considering MyChart Bedside that Epic generally tends to adopt and integrate...
Login or Create an Account to see details.
Relationship
Epic doesn't seem to have the same level of expertise in their own solutions within their teams as...
Login or Create an Account to see details.
Loyalty, Product
For the nurses, the system is really easy to learn, but the tablets are deployed less than 10% of...
Login or Create an Account to see details.
Product
For the patients, the product is very easy to use. Patients like the ability to see medications and...
Login or Create an Account to see details.
Product
The system doesn't seem to be expanding. It seems to be a little stuck. The opportunity to bring the...
Login or Create an Account to see details.
Product, Value
I would tell a friend that the product is a great mechanism to bring the patient into their care and...
Login or Create an Account to see details.
Loyalty, Product, Value
We have had MyChart Bedside active for years. We started with a tablet model only. That was before...
Login or Create an Account to see details.
Loyalty
With our mobile device management, the devices are basically bricks if they are stolen, but that...
Login or Create an Account to see details.
Operations, Product
Setting up the iPads and getting them to the patients is the main thing that we hear complaints...
Login or Create an Account to see details.
Product
Epic does a great job with MyChart Bedside. It is great. If I were a patient, I would want to use it....
Login or Create an Account to see details.
Operations
There was so much support for all of the implementation because there was so much that MyChart...
Login or Create an Account to see details.
Value
Epic does avoid charging for every little thing. Epic charges for a lot of stuff, but we know that...
Login or Create an Account to see details.
Product
The issue with MyChart Bedside's functionality is that it is a tablet-based product, and we have to...
Login or Create an Account to see details.
Product
If someone is an Epic user, MyChart Bedside is the way to go because Epic's products are designed to...
Login or Create an Account to see details.
Loyalty
I would buy MyChart Bedside again because it integrates into Epic's systems. It is like if we are...
Login or Create an Account to see details.
Loyalty, Product
In terms of the main functions, the reason Epic exists is to provide information about our health or...
Login or Create an Account to see details.
Loyalty, Product
Epic has worked with their mobile device management platforms to try and make the provisioning...
Login or Create an Account to see details.
Product, Value
We have data analyses that show a direct impact on improved patient satisfaction scores in units...
Login or Create an Account to see details.
Loyalty, Value
Organizations might ask whether they need to implement tablets with MyChart Bedside or whether they...
Login or Create an Account to see details.
Loyalty, Product
There are other platforms out there, but MyChart Bedside is just so tightly integrated with the rest...
Login or Create an Account to see details.
Product, Value
MyChart Bedside provides a mechanism for accessing all the information about someone’s inpatient...
Login or Create an Account to see details.
Loyalty, Product
Epic has extended the MyChart Bedside platform to be leveraged through MyChart, so when patients are...
Login or Create an Account to see details.
Loyalty, Product
MyChart Bedside is not very easy for our general patient population to use for a lot of reasons. A...
Login or Create an Account to see details.
Operations, Product
When Epic talks about MyChart Bedside, they mention a lot of use cases around pediatrics, and that...
Login or Create an Account to see details.
Relationship, Product
Epic lets us know about things that are coming down the pipeline. They want to integrate with the...
Login or Create an Account to see details.
Product
We need more use cases for adult medicine with MyChart Bedside. Epic does not have an answer for how...
Login or Create an Account to see details.
Product
Epic needs more improvement in the patient experience and usability as more features are added. In...
Login or Create an Account to see details.
Product, Value
MyChart Bedside is very easy for patients to use, and it meets our goal. I would highly recommend...
Login or Create an Account to see details.
Relationship
Epic’s support is done very well. Somebody is always available, and there are multiple ways to work...
Login or Create an Account to see details.
Product, Value
Some things that our organization is looking to do are just things that MyChart Bedside isn't able...
Login or Create an Account to see details.
Operations, Product
We have a lot of customizations so that we can have MyChart Bedside in other languages, but the...
Login or Create an Account to see details.
Operations
Epic is always working on the latest and greatest. Development is ongoing. I don't know of any...
Login or Create an Account to see details.
Product
I like the ability to navigate to proxy accounts easily through a drop-down menu. I like the user...
Login or Create an Account to see details.
Product
I mainly use the app, not the desktop version, and the app is easily accessed. I have face...
Login or Create an Account to see details.
Product
I would like to see MyChart Bedside be more easily customizable from the hospital standpoint and not...
Login or Create an Account to see details.
Product
From the patient and family standpoint, they like the information that is being presented in MyChart...
Login or Create an Account to see details.
Relationship, Product, Value
It doesn't seem like much attention is paid to adding new solutions to MyChart Bedside. I don't know...
Login or Create an Account to see details.
Product
MyChart Bedside really is one of the best products on the market. We are using the solution to...
Login or Create an Account to see details.
Product
The user interface is very intuitive in MyChart Bedside. It is really clear what information we are...
Login or Create an Account to see details.
Product
MyChart is Epic's regular patient portal that we can pretty much access all the time. MyChart...
Login or Create an Account to see details.
Value
One of my complaints about MyChart Bedside is that there is a different charge for it. I think we...
Login or Create an Account to see details.
​
Featured Reports
Preferences