MyChart Bedside Commentary

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People should just use the functionality they’re already paying for with MyChart Bedside. A lot of...

With MyChart Bedside, we are having a pretty big bump in the numbers. The project is pretty well...

MyChart Bedside is what it is. It works for what it is. Our whole hospital runs on Epic, so...

The training for MyChart Bedside is basically done employee to employee on the units where we have...

Epic doesn't do a whole lot of training. We kind of have to figure the system out ourselves.

Epic can sometimes be dismissive of issues and say that something is in development or that we are...

I think we could do better with how we’ve implemented MyChart Bedside. Epic has a feature called...

Epic changed their pricing model so that if someone has a MyChart account and gets admitted, they...

MyChart Bedside gives patients the ability to understand their inpatient admission, like the flow of...

MyChart Bedside is another application within MyChart. If a patient is admitted to the hospital,...

Currently, the process to assign and unassign a general-use shared tablet, specifically for patient...

Epic has improved their pricing for customers using the MyChart portal as an enterprise solution to...

I would totally buy MyChart Bedside again. What I would have done differently with MyChart Bedside...

MyChart Bedside does everything that those patient engagement solutions on the inpatient side do....

The one big thing that happened with MyChart Bedside is that Epic changed the pricing model. The...

Every single thing that Epic is developing right now seems to be agentic AI. Epic developers have...

We had to create our own training materials for MyChart Bedside, because we had to train our...

In our organization, we are disconnected from the Epic team and the training. At least with what I...

Obviously, Epic is doing a lot in their EHR to update things, but MyChart Bedside has been static...

We are an Epic hospital. We think patients should have access to their clinical information, and...

We would like more customization with MyChart Bedside. A lot of it is very out of the box. So if we...

The product is doing well at what we need from it. It is a useful product in the clinical space....

The people at our organization that use MyChart Bedside love it. The feedback that we have gotten on...

Sometimes, the communications between the inpatient and outpatient areas can be a little direct. The...

We like using Epic's solution. From a workflow standpoint, we don't have to manage a third-party...

There are some small features that would be nice to have in MyChart Bedside. For example, patients...

The system has a lot of potential. We are early adopters, and while there are bumps, Epic has been...

To be successful in implementing MyChart Bedside, we need to plan carefully and roll things out...

With MyChart Bedside, the shift from tablet to TV has been wonderful. The tablets were problematic...

If we have patients who use MyChart already, then there isn't much difference in having MyChart...

We didn't implement the solution to its full capacity. We just implemented it for the video feature....

Epic’s support team is worth its weight in gold.

If Epic makes all the changes we want, and we figure out how to leverage MyChart Bedside better...

We want there to be positive things for family members to see in MyChart Bedside so that they can be...

When we do things right operationally, we harness a lot of benefits. We try to make sure that the...

We would really like MyChart Bedside to be more like other mobile hospitality apps. For example,...

Epic has been incredibly engaged, but some things, like the implementation services, have been...

There is a general version of MyChart Bedside, and that is what the solution flips to when someone...

We have a lot of functionalities that we need for MyChart Bedside to really be a good value for our...

Epic has upcoming features that we are interested in, but they aren't here yet. As the foundation of...

We have an ongoing relationship with Epic. They are very good at relationship management.

We switched from another system to MyChart Bedside. But at an Epic conference, we saw MyChart...

Other systems have better user interfaces, but even as a financially stable organization, we felt it...

MyChart Bedside is pretty straightforward. There is nothing that Epic does that brings any kind of...

Epic bundles all their MyChart capabilities, and then they price them based on one capability....

The great thing about MyChart Bedside is not just the ability for any clinician anywhere in the...

There is a large difference between MyChart and MyChart Bedside. Epic needs to align their...

We are an enterprise customer now. I would think that there wouldn't be a big charge for coming...

There are so many different ways to do something in Epic, and we wonder if we could make it easier...

Epic is on the mark and moving forward when it comes to new technology, but sometimes we want...

Epic’s support team is just a phone call away, so I'm extremely pleased with the support we receive....

We have no regrets at all about going with MyChart Bedside. There are bumps because it is a new...

At one point, Epic was charging for MyChart Bedside, and now it is part of our package.

Epic’s training can be broad, and that doesn't work for our specific organization, so it would be...

There is thought being put into MyChart Bedside and how it is designed for usability and things like...

MyChart Bedside as a whole is designed for patients. It is designed to be usable, but the patients...

If someone comes to us from another organization that doesn’t have Epic, we have trouble getting...

We go to Epic with problems, and I have yet to hear of a situation where they have told us about...

Epic’s timelines are kept vague, or they say something will be at such and such time, and then it is...

The core capabilities of MyChart Bedside aren't there. Epic relies on third parties to do some key...

MyChart Bedside doesn't cost me anything extra since it is a part of the MyChart subscription.

We have had Epic’s developers on-site, and they have done crazy things to get us what we need to...

We need MyChart Bedside to integrate with the TV and the devices that the system is hosted on. I...

Our sign-up and usage rates with MyChart Bedside are not where we want them to be. The rates vary by...

A slow and measured rollout is key to getting nurses settled into MyChart Bedside. We kind of used a...

Our staff members who were users of MyChart had an easy time navigating this solution. However, it...

The patient engagement aspect of the application is very strong. Patients are able to see all of...

The system's workflows could be a little more user friendly for nurses. The workflow with iPads...

As we have done updates, the application's quality has improved, and we have been very pleased with...

MyChart Bedside is a product that is offered by our EHR, so the integration is automatically going...

Epic really wants us to use their system, so they purposely make it hard for third-party vendors to...

If end users are using their own devices, then the system is pretty easy to use. However, if they...

Epic gives us care concerns and will tell us when people are having issues with something. Also,...

Sometimes, other languages don't flip over fully within the system if we are using our own devices....

MyChart Bedside hasn't had a huge impact on our nursing staff members because those people have been...

MyChart Bedside is very easy to use, but I know that people get frustrated about using it,...

Overall, Epic's training is very helpful and well thought out. Whenever the vendor puts in something...

It is super easy for patients to get connected to MyChart Bedside. When patients are admitted to the...

We do education for patients in MyChart Bedside. Patients can view things and then answer questions,...

When patients use MyChart Bedside, they absolutely love it. The challenge has been getting...

When staff members notice their patients using MyChart Bedside, they recognize its value. MyChart...

There are some limitations and build burdens that make it hard to do everything we would like with...

We haven’t seen any impact on our patient experience metrics from using MyChart Bedside. Both...

I don't feel like Epic brought anything relevant, or brought any materials or resources, for...

Overall, Epic’s support has declined somewhat. It has become harder to reach people and get...

MyChart Bedside has been pretty stagnant. The main boost came when patients could access the MyChart...

Overall, it was easy for us to roll MyChart Bedside out, as long as we had the key people in our...

We have heard good feedback from the patients who have accessed the MyChart Bedside mobile version....

Our nurses are having issues with trying to register devices with the solution. There are technical...

This isn't really an Epic issue, but we have had some network connectivity issues that have posed...

When fully integrated, MyChart Bedside does a lot of nice things for patients. I like that it gives...

Our BFFs from Epic try very hard to be responsive. They are doing the best they can. However, Epic's...

The specific and tangible benefit that our organization has realized by using multiple solutions...

Epic is very responsive. It usually only takes one phone call to resolve an issue.

A lot of people from our organization went to Epic's UGM conference and really got to see what Epic...

MyChart Bedside seems intuitive to me, but the feedback I get from patients is that it is not as...

We would like the ability to translate things into multiple languages in MyChart Bedside. I also...

MyChart Bedside definitely increases the interaction we have with patients and families. It is easy...