MyChart Bedside Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Product
I like the ability to navigate to proxy accounts easily through a drop-down menu. I like the user...
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Product
I mainly use the app, not the desktop version, and the app is easily accessed. I have face...
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Product
I would like to see MyChart Bedside be more easily customizable from the hospital standpoint and not...
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Product
From the patient and family standpoint, they like the information that is being presented in MyChart...
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Relationship, Product, Value
It doesn't seem like much attention is paid to adding new solutions to MyChart Bedside. I don't know...
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Product
MyChart Bedside really is one of the best products on the market. We are using the solution to...
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Product
The user interface is very intuitive in MyChart Bedside. It is really clear what information we are...
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Product
MyChart is Epic's regular patient portal that we can pretty much access all the time. MyChart...
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Value
One of my complaints about MyChart Bedside is that there is a different charge for it. I think we...
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Product, Value
Our virtual nurses do our admissions and discharges through MyChart Bedside, and they sometimes...
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Culture, Value
Epic charges us a certain amount for every admission. When an organization has hundreds of thousands...
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Loyalty, Product
Epic is a little behind with things. Some of their functionalities can get a little convoluted for...
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Relationship
During the COVID-19 pandemic, we had an extraordinarily long call with a patient and their family...
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Loyalty
We use MyChart Bedside as our patient engagement platform. It is an Epic product, and we are an Epic...
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Relationship
Epic has been pretty innovative and has really kept things updated. However, it is a little tougher...
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Product, Value
I like the ease of use for the patient once they get into MyChart Bedside, and I like the ability...
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Operations, Product
What I would like to see improved is the process of getting in the system. There is ease of use once...
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