Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
Our virtual nurses do our admissions and discharges through MyChart Bedside, and they sometimes...
Login or Create an Account to see details.
Culture, Value
Epic charges us a certain amount for every admission. When an organization has hundreds of thousands...
Login or Create an Account to see details.
Loyalty, Product
Epic is a little behind with things. Some of their functionalities can get a little convoluted for...
Login or Create an Account to see details.
Relationship
During the COVID-19 pandemic, we had an extraordinarily long call with a patient and their family...
Login or Create an Account to see details.
Loyalty
We use MyChart Bedside as our patient engagement platform. It is an Epic product, and we are an Epic...
Login or Create an Account to see details.
Relationship
Epic has been pretty innovative and has really kept things updated. However, it is a little tougher...
Login or Create an Account to see details.
Product, Value
I like the ease of use for the patient once they get into MyChart Bedside, and I like the ability...
Login or Create an Account to see details.
Operations, Product
What I would like to see improved is the process of getting in the system. There is ease of use once...
Login or Create an Account to see details.
Loyalty, Product
Epic's long-term goal is to migrate everything that is available in MyChart Bedside over to the...
Login or Create an Account to see details.
Product, Value
MyChart Bedside is very easy for patients to use. It is easy to navigate and laid out well. The...
Login or Create an Account to see details.
Relationship
Epic’s staff is very prompt and easy to work with. We can get ahold of them if needed.
Login or Create an Account to see details.
Product
Our adoption of MyChart Bedside has been a challenge. There is no function to force a clinician to...
Login or Create an Account to see details.
Loyalty, Product
Provisioning isn't automatic in the product. It adds steps to the bedside clinical staff members'...
Login or Create an Account to see details.
Loyalty, Operations, Product
When we implemented MyChart Bedside, we went with the model that was available at the time, and that...
Login or Create an Account to see details.
Loyalty, Product
MyChart Bedside does pretty much what we need it to do. However, we tried to integrate some...
Login or Create an Account to see details.
Product, Value
We are happy with the product. The vendor doesn't charge us for much once we have access to the...
Login or Create an Account to see details.
Product
We have MyChart Bedside. That is in the inpatient version of MyChart. There is a lot of overlap...
Login or Create an Account to see details.
Product, Value
With MyChart Bedside, we have implemented the mobile application, so patients are now able to access...
Login or Create an Account to see details.
Product
With regard to possible improvements, having notifications for patient messages would be nice. I...
Login or Create an Account to see details.
Product
It is very easy for patients to view their information in MyChart Bedside. Staff members do not need...
Login or Create an Account to see details.
Loyalty, Operations
This is a great product, and Epic had a great vision when they made it. However, in order for...
Login or Create an Account to see details.
Relationship
The vendor’s support team is always there and responds right away. They are very helpful and...
Login or Create an Account to see details.
Product
MyChart Bedside is now essentially integrated with MyChart. That is a big win, and it means that we...
Login or Create an Account to see details.
Operations
Epic's implementation team didn't do a great job of conveying the operational workflows and...
Login or Create an Account to see details.
Loyalty, Product
We would like more from our Epic educational outreach piece. We would like to be able to track all...
Login or Create an Account to see details.
Relationship, Product
It would be a nice touch to be able to connect the product with our TVs.
Login or Create an Account to see details.
Product
MyChart Bedside is a great way to engage patients, but right now MyChart Bedside is tablet based,...
Login or Create an Account to see details.
Relationship, Product
Epic is not necessarily proactive with MyChart Bedside. We usually have to ping them. We would like...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I like that Epic has a full suite of products. Their primary focus is on doctors, but through their...
Login or Create an Account to see details.
Product
If we have a patient who knows that MyChart Bedside is there and understands the system, then things...
Login or Create an Account to see details.
Loyalty, Product
If a patient is in the hospital for an unplanned visit, then the patient's thoughts are probably a...
Login or Create an Account to see details.
Operations, Product, Value
Nurses or clinicians don't have to do anything for MyChart Bedside. The score does go down depending...
Login or Create an Account to see details.
Product
Patients use certain things like the in-basket messaging in MyChart Bedside. Unfortunately, our...
Login or Create an Account to see details.
Loyalty, Product
We have looked at Epic’s bedside TV options; we set up a proof of concept, and it was a little...
Login or Create an Account to see details.
Loyalty, Product
MyChart Bedside is robust and has lots of good data, but it is so hard to get our eyeballs on the...
Login or Create an Account to see details.
Loyalty, Product
The tablet workflow is super clunky with MyChart Bedside. It is a nonstarter to have to scan QR...
Login or Create an Account to see details.
Product
One of the things that is really frustrating about Epic is that we have insight into what gets...
Login or Create an Account to see details.
Product, Value
We are an Epic shop and are live with MyChart Bedside across our health system. We use MyChart...
Login or Create an Account to see details.
Loyalty
I would tell another organization to stick with Epic rather than go with a third party for patient...
Login or Create an Account to see details.
Loyalty, Product, Value
For MyChart Bedside, we want our patients to bring their own devices instead of provisioning...
Login or Create an Account to see details.
Product
Epic could do a little more improvement on the placement of the items on the screen, and they could...
Login or Create an Account to see details.
Product
MyChart Bedside is more challenging to use than MyChart for users, patients, and families, but that...
Login or Create an Account to see details.
Product
With MyChart Bedside, people should be sure to not underestimate the workflow analysis that needs to...
Login or Create an Account to see details.
Relationship
Epic’s customer service is very exceptional. MyChart Bedside is a strong solution in particular, but...
Login or Create an Account to see details.
Value
The tool’s cost can get a little out of hand. Broadening our deployment is going to be very costly...
Login or Create an Account to see details.
Operations, Product
MyChart Bedside integrates seamlessly with Epic's other software. We previously needed a...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic continues to be forward-thinking and plan ahead. Epic is continuing to work on their bedside TV...
Login or Create an Account to see details.
Relationship
I have been around vendors that involve their CIO or CTO in every conversation. Epic doesn't do...
Login or Create an Account to see details.
Loyalty, Product
The vendor is working on a TV for the system. It is pretty basic. We wish it were more robust. The...
Login or Create an Account to see details.
Product, Value
We would definitely recommend the system. During the COVID-19 pandemic, we were able to use MyChart...
Login or Create an Account to see details.
Value
MyChart Bedside allows us to have an iPad in every single patient room. The system is truly a...
Login or Create an Account to see details.
Product
The ease of use for MyChart Bedside is lower only because we have been so busy with other activities...
Login or Create an Account to see details.
Product
MyChart Bedside is very good. We have it through the iPads. We have to match up the iPads with what...
Login or Create an Account to see details.
Product
We are always trying to increase the utilization of MyChart Bedside and get the nurses excited about...
Login or Create an Account to see details.
Loyalty, Product
Some of our folks struggle because they want things on the television and on the iPad. We do not...
Login or Create an Account to see details.
Product
Our only issue with MyChart Bedside is that it just doesn't have everything; it needs some more content....
Login or Create an Account to see details.
Product
For patients who are comfortable using MyChart Bedside, its communication abilities are superior to...
Login or Create an Account to see details.
Loyalty, Product
The system's potential is good, but the system's clinical workflow problems are hard to overcome,...
Login or Create an Account to see details.
Product
I like MyChart and the way it communicates with MyChart Bedside. Epic's integrations are built a...
Login or Create an Account to see details.
​
Featured Reports
Preferences