Experis Health Managed IT Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship
I have met members of Experis Health Solutions’ team, and they reached out to have some...
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Relationship
I would tell others looking at Experis Health Solutions that they are dependable; they know the...
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Relationship
My team is engaged with Experis Health Solutions on a day-to-day basis. We are very happy with their...
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Value
We have gone through different price structures with Experis Health Solutions. They are flexible...
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Relationship, Operations
Previously, Experis Health Solutions was continuing to do education for their new staff. They have...
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Operations
I have been really surprised by how smoothly things have gone with Experis Health Solutions. Even...
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Relationship
The firm has been very accommodating to work with, so we get lots and lots of great metrics back. I...
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Relationship
We do a regular business review with Experis Health Solutions, and we are very happy with that. The...
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Relationship, Services
Documentation is one thing that Experis Health Solutions does very well. We actually cover that as...
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Relationship
We have been very happy with the work that Experis Health Solutions has done with us, and we have...
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Relationship
Since starting with Experis Health Solutions, we actually have gotten better customer feedback than...
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Relationship
The firm consistently exceeded expectations. They were there every time. If one person wasn't...
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Relationship, Value
The firm did what we needed them to do, so I would buy services from the firm again. If a peer or...
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Value
The firm's services were kind of pricey. Our contract with the firm was very specific, and if we...
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Relationship, Operations
Our time with Experis Health Solutions was a bit bumpy at first, and when things don't go perfectly...
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Relationship, Operations
I would suggest to anyone planning to work with Experis Health Solutions that they line out all of...
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Relationship
Overarchingly, Experis Health Solutions delivered a good service, and they were not afraid to ask...
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Relationship
The firm doesn’t answer every single question a customer has; sometimes questions have to be ported...
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Relationship
The firm's staff gets almost everything correct. The leadership consultants keep me well informed;...
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Relationship, Value
I did not negotiate the contract with the firm, but I have a very strong, good partnership with...
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Relationship
Experis Health Solutions could improve their customer service. We have had some instances of rude...
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Loyalty
Initially, we worked with ettain health, which was eventually taken over by Experis Health...
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Relationship
One pain point with Experis Health Solutions is the follow-up with the agents and the follow-up...
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Operations
The individual quality of the people Experis Health Solutions sent was great, but the whole system...
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Relationship, Operations
We probably could have done better with the project. We tried to improve with each wave of our...
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Relationship, Services
Experis Health Solutions is very good at resolving a problem when we come to them, but at times, it...
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Relationship, Value
I have had some really good communications with Experis Health Solutions' help desk, and we have...
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Operations, Services
The only thing that didn't go really smoothly was the integration with a third-party vendor and...
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Relationship
We have regular meetings with the Experis Health Solutions account team and our leaders. After those...
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Loyalty, Relationship, Value
We didn't sign a long-term agreement with Experis Health Solutions. We have done annual renewals....
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