Experis Health Managed IT Services Commentary

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Experis Health Solutions is at least meeting our expectations. They're probably exceeding them, but...

We like Experis Health Solutions' responsiveness. They hear our concerns and come to the table with...

Experis Health Solutions is always following up with me. They're very communicative and make...

There was a price range we knew was acceptable for this project, and Experis Health Solutions was...

I had worked with Experis Health Solutions before, and it was for a similar situation to what our...

Experis Health Solutions does a very thorough job, and they understand exactly what our needs are....

I'm really, really happy with our experience with the firm. We do have some inconsistencies with the...

There are times when Experis Health Solutions really blows the SLA out of the water. Other times,...

If a colleague asked about the firm's service, I would share with them about Experis Health...

When we decided to select Experis Health Solutions, they were tied into an IVR services provider we...

I would buy Experis Health Solutions' services again. The firms are the same across the board, but...

The great side is that Experis Health Solutions has multiple agents supporting our facility. Experis...

This year, there have been some staffing changes. It seems like there's quite a bit of turnaround....

We chose Experis Health Solutions because they already had a master service agreement with our...

We have regularly scheduled audits with Experis Health Solutions, where our training team gets to...

Experis Health Solutions performs a service for us, and they're doing that very well, but they...

On the strategic side of things, I would like to hear from Experis Health Solutions on where they...

Experis Health Solutions won out in our RFP because of cost. It was a relatively new service for...

I'd like Experis Health Solutions to have lower turnover. Their team leads are very consistent, but...

Experis Health Solutions has been a very good partner, and they are very open and transparent. We've...

Because Experis Health Solutions is fairly new to the traditional IT service desk model, my advice...

We put out to bid for outsourcing with a couple of firms, and Experis Health Solutions came back...

Things were a little bumpy at first, but they have gotten much better as we have continued to...

For the most part, Experis Health Solutions has a lot of good people. We've had to ask for a few...

Overall, Experis Health Solutions is a solid partner. Even if our long-term interest is not in the...

Part of my rating for Experis Health Solutions' ability to drive expected outcomes really was just...

For what Experis Health Solutions is charging, the value is pretty good. We have definitely been...

Experis Health Solutions has a lot of additional ancillary services that we may utilize down the...

The money's worth we get from Experis Health Solutions is the best. Experis Health Solutions gives...

Experis Health Solutions has exceeded our expectations first and foremost with communication. Just...

As far as the quality of staff goes, there were a few little stragglers who were trying to...

Experis Health Solutions demonstrates that they have our long-term interests at heart in that they...

The areas of improvement vary from day to day, but I have great beeline communication with the firm,...

We get a pretty good number of surveys for the Experis Health Solutions staff. Not everyone...

We are discussing whether to take on Experis Health Solutions for MyChart support. That would save...

Our transition to Experis Health Solutions was a huge lift, but they made it very seamless and easy....

Experis Health Solutions took over from a previous company. The quality of support significantly...

For account management, I deal with all the supervisors and the managers, and they're great. They're...

Experis Health Solutions is very consistent with their management team. We get great reporting from...

From an ROI perspective, we would never be able to hire that many agents and have 24/7 coverage at...

Experis Health Solutions has always been consistent, and we have been at a very good level with...

Experis Health Solutions has been a great partner for us. We have had some growing pains. We...

We would like Experis Health Solutions to have a team of nurses for a nurse triage call center....

I am pretty hard on our firms because I expect a lot, and when they do not meet our expectations, I...

Experis Health Solutions has exceeded our expectations from the initial implementation through...

There is an Experis Health Solutions higher-up who has consistently supported us. They join the...

I would tell other people out there not to waste their money or time with Experis. After a bad...

Experis's executive involvement was somewhat high, but it was fruitless. No matter how much time we...

We have an amazing relationship with Experis Health Solutions that started back when they did other...

We ended up going with Experis Health Solutions because of their quality and price. They provide...

Experis Health Solutions has exceeded our expectations because they truly work with us as a partner...

The original implementation could not have been easier. Experis Health Solutions' people are...

I have never had to escalate anything above the team I work with at Experis Health Solutions. If I...

The firm has a great leadership team in place with good transparency and good communication. We have...

A very high percentage of calls are resolved with the caller on the phone. That is kind of what we...

I think the firm has done a good job. A lot of things change in our EHR because we are a newer...

The first few times we had upgrades, we worked closely with the firm to help get their trainers...

We have not had any sort of delays because people need to go get permission or pull the right folks...

The firm is good at taking our orders, but I think that it would be nice for us to see a few more...

The firm acts as our virtual, at-the-elbow support for our EHR. They answer calls from users who...

We have a really good line of sight into the number of calls that Experis Health Solutions does, and...

Experis Health Solutions' strong point is that the people assigned to work with our organization are...

Experis Health Solutions is absolutely hitting and exceeding all of the targets in our contractual...

We have a very good relationship with Experis Health Solutions. Experis Health Solutions has been...

The outcomes with Experis Health Solutions are based on what I allow them to do. They want to do...

I feel like sometimes we are doing business with Experis Health Solutions in certain...

I will call Experis Health Solutions sometimes with a solution, and they will say that they are not...

I continue to bring business to Experis Health Solutions because they meet the SLA. What good is it...

With Experis Health Solutions, I like that we both agree on numbers that make sense to us. Experis...

The firm’s service is a little expensive, but I also get the value of the investment I’m making. I...

The Experis Health Solutions consultants are very accommodating. The people I work with at Experis...

Our organization uses another firm for certain things, but when a service is more specialized, like...

When I talk to staff members, they always give very good feedback about the experience they are...

The firm held standing meetings when our EHR vendor announced that they were seeing an increase in...

Overall, the value driver from working with the firm is that our patients are satisfied with the...

Experis Health Solutions is somewhere between meeting and exceeding the SLAs. They absolutely help...

Experis Health Solutions has data from the calls they have taken, and they share that data with us...

We have been very happy with Experis Health Solutions’ services. The quality of their staff has been...