FinThrive Government Reimbursement Manager Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Services

Some things fall on us, and some things fall on FinThrive. The nature of the reporting is that some...

Feb 2024
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Director

Relationship

Some small things could be improved to make FinThrive's service better. We had issues in the past,...

Feb 2024
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Director

Relationship

Whenever we have issues or questions, FinThrive is very responsive. FinThrive tries to help in...

Feb 2024
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Director

Relationship, Value

Basically, FinThrive completes the logs and work papers that we need, and we are able to file in a...

Feb 2024
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Analyst/Coordinator

Relationship

I would be a bit hesitant to work with FinThrive again. There have been multiple acquisitions. At...

Feb 2024
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Analyst/Coordinator

Value

FinThrive doesn’t charge us for every little thing. The contract work and the fees they charge us...

Feb 2024
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Manager

Relationship, Services, Value

FinThrive has had success working through the data to identify additional claims. Also, they work...

Jan 2024
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Manager

Relationship, Services

I don't know whether this issue is on the auditor side or the FinThrive side, but there has been...

Jan 2024
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CFO

Relationship

FinThrive does a very thorough job of identifying Medicare bad debts. The firm has a strong...

Nov 2023
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CFO

Services

FinThrive’s reports are very adequate and simple.

Nov 2023
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Analyst/Coordinator

Relationship, Relationship, Operations

Our overall experience with FinThrive hasn't been excellent, but it has been very good. I think...

Oct 2023
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Analyst/Coordinator

Services, Services

FinThrive’s quality control needs to be upgraded a little, but in all fairness to them, they had a...

Oct 2023
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Director

Relationship, Relationship

I am very happy with FinThrive. I don't know whether they have exceeded expectations though. They...

Sep 2023
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Director

Operations

FinThrive probably needs more people because sometimes some of their work comes in a little later...

Sep 2023
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Manager

Loyalty, Relationship, Value, Value

I would tell the firm to keep the pricing fair. It is very easy for us to shop around and find the...

Aug 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

If a healthcare organization were looking at FinThrive, I would tell the organization to think about...

Aug 2023
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Director

Relationship, Relationship, Services

The firm is very thorough and effective, and they always deliver on time; that is the most important...

Aug 2023
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Director

Relationship, Relationship

We have regular meetings with the firm’s executives, and they are very willing to change if we have...

Aug 2023
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Director

Relationship, Relationship, Services, Services

For the services that FinThrive offers, they are very good at removing pain points for our staff. On...

Aug 2023
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Director

Value, Value

Compared to other firms in the industry, FinTrive is very economical for the services we gain from them....

Aug 2023
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Manager

Relationship, Relationship

The firm has grown significantly over the last few years. Bigger is not always better, so things...

Aug 2023
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Manager

Relationship, Relationship, Operations

We don't get our projects back promptly. We agree with the firm on an initial starting point, and...

Aug 2023
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Manager

Relationship, Relationship

If we have issues or questions with any data, we rely on one of our contact people to break things...

Aug 2023
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Manager

Relationship, Relationship, Relationship

The firm’s strength is their ability to analyze a mass amount of data and put it into a...

Jul 2023
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Manager

Relationship, Relationship, Relationship

FinThrive was very easy to work with. We didn't have to escalate anything while working with them.

Jul 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We have stayed with FinThrive because Medicare takes a long time to start their process. FinThrive...

Jul 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

When looking for firms to work with, we look for years of expertise. We usually do an RFP and ask...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

Overall, things are very good with FinThrive. They do a good job, and they provide me with exactly...

Jun 2023
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Manager

Value, Value, Value

The price point we are on with FinThrive is really good.

Jun 2023
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Manager

Relationship, Relationship, Services

I think that sometimes I could get a little quicker response from FinThrive. Their response time...

Jun 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

FinThrive is always responsive. They may take a day to get back to us, but if there is anything we...

May 2023
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Analyst/Coordinator

Services, Services, Services

We supply FinThrive with our data, and they run it through their algorithms to give us a final view...

May 2023
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Analyst/Coordinator

Value, Value, Value

FinThrive is kind of expensive, but we get a package deal, so it doesn’t seem like they are...

May 2023
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Analyst/Coordinator

Services, Services, Services

We have delays in sending FinThrive data, but they can turn around reports pretty quickly, even over...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Operations, Operations, Operations

There was some turnover of the people leading our project. Things that had already been settled...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Operations, Operations, Operations

We used to have more follow-ups and planning meetings, but those have fallen off over time. We have...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

There have been times when we have had questions and haven’t received thorough answers. The firm is...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Value, Value, Value

The firm is always giving us ways to improve our reimbursements. There are times when they step up...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

After it is set up, the firm's product takes off and relieves us of worrying about a lot of the...

May 2023
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