FinThrive Government Reimbursement Manager Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Relationship

FinThrive is doing very well, and I'm happy with them. The group that I work with is very...

May 2024
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Director

Loyalty, Relationship

FinThrive’s customer service is very good, and that is part of the reason I stay with them. Other...

May 2024
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Director

Loyalty

One reason we went with FinThrive is that I love their reports. They are clean and meet the...

May 2024
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Director

Operations

FinThrive bills for certain things because they are incurring a cost to get our data from the state...

May 2024
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Manager

Relationship, Services

If there are any issues, FinThrive listens to feedback. The workpapers are succinct and easy to...

May 2024
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Manager

Services, Value

The Stingray product is an effective tool to maximize our Medicare bad-debt log. The product helps...

Apr 2024
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Manager

Relationship

FinThrive has met deadlines this year, but they have had some data integrity issues. We have...

Apr 2024
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Director

Relationship, Services

FinThrive makes sure that our reporting is accurate and that they support the requirements we need...

Mar 2024
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Director

Relationship

There has been a bit of turnover with new people, but the firm has a new person on the auditing side...

Mar 2024
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Director

Services

FinThrive could probably give us earlier notice of things we need to do to get more reimbursement....

Mar 2024
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Analyst/Coordinator

Value

The work FinThrive does increases our reimbursement. FinThrive’s product is all inclusive. FinThrive...

Mar 2024
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Analyst/Coordinator

Relationship, Services

Typically, FinThrive meets their deadlines, and when they don't, it is because we maybe lagged in...

Mar 2024
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Analyst/Coordinator

Services

I could give FinThrive a perfect rating regarding my overall satisfaction, but I feel like there is...

Mar 2024
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Analyst/Coordinator

Services

FinThrive could improve the features of their product so we could be more efficient. It would be...

Mar 2024
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Analyst/Coordinator

Services

I am happy with how well the product works and with its ease. FinThrive gives us what we need at the...

Mar 2024
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Analyst/Coordinator

Relationship

FinThrive is usually very good at getting us what we need. Even when there is a problem, the firm...

Mar 2024
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Director

Services

Some things fall on us, and some things fall on FinThrive. The nature of the reporting is that some...

Feb 2024
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Director

Relationship

Some small things could be improved to make FinThrive's service better. We had issues in the past,...

Feb 2024
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Director

Relationship

Whenever we have issues or questions, FinThrive is very responsive. FinThrive tries to help in...

Feb 2024
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Director

Relationship, Value

Basically, FinThrive completes the logs and work papers that we need, and we are able to file in a...

Feb 2024
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Analyst/Coordinator

Relationship

I would be a bit hesitant to work with FinThrive again. There have been multiple acquisitions. At...

Feb 2024
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Analyst/Coordinator

Value

FinThrive doesn’t charge us for every little thing. The contract work and the fees they charge us...

Feb 2024
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Manager

Relationship, Services, Value

FinThrive has had success working through the data to identify additional claims. Also, they work...

Jan 2024
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Manager

Relationship, Services

I don't know whether this issue is on the auditor side or the FinThrive side, but there has been...

Jan 2024
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CFO

Relationship

FinThrive does a very thorough job of identifying Medicare bad debts. The firm has a strong...

Nov 2023
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CFO

Services

FinThrive’s reports are very adequate and simple.

Nov 2023
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Analyst/Coordinator

Relationship, Relationship, Operations

Our overall experience with FinThrive hasn't been excellent, but it has been very good. I think...

Oct 2023
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Analyst/Coordinator

Services, Services

FinThrive’s quality control needs to be upgraded a little, but in all fairness to them, they had a...

Oct 2023
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Director

Relationship, Relationship

I am very happy with FinThrive. I don't know whether they have exceeded expectations though. They...

Sep 2023
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Director

Operations

FinThrive probably needs more people because sometimes some of their work comes in a little later...

Sep 2023
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Manager

Loyalty, Relationship, Value, Value

I would tell the firm to keep the pricing fair. It is very easy for us to shop around and find the...

Aug 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

If a healthcare organization were looking at FinThrive, I would tell the organization to think about...

Aug 2023
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Director

Relationship, Relationship, Services

The firm is very thorough and effective, and they always deliver on time; that is the most important...

Aug 2023
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Director

Relationship, Relationship

We have regular meetings with the firm’s executives, and they are very willing to change if we have...

Aug 2023
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Director

Relationship, Relationship, Services, Services

For the services that FinThrive offers, they are very good at removing pain points for our staff. On...

Aug 2023
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Director

Value, Value

Compared to other firms in the industry, FinTrive is very economical for the services we gain from them....

Aug 2023
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Manager

Relationship, Relationship

The firm has grown significantly over the last few years. Bigger is not always better, so things...

Aug 2023
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Manager

Relationship, Relationship, Operations

We don't get our projects back promptly. We agree with the firm on an initial starting point, and...

Aug 2023
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Manager

Relationship, Relationship

If we have issues or questions with any data, we rely on one of our contact people to break things...

Aug 2023
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Manager

Relationship, Relationship, Relationship

The firm’s strength is their ability to analyze a mass amount of data and put it into a...

Jul 2023
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Manager

Relationship, Relationship, Relationship

FinThrive was very easy to work with. We didn't have to escalate anything while working with them.

Jul 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We have stayed with FinThrive because Medicare takes a long time to start their process. FinThrive...

Jul 2023
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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

When looking for firms to work with, we look for years of expertise. We usually do an RFP and ask...

Jul 2023
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