Fortified Health Security Security & Privacy Consulting Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Loyalty, Relationship, Operations
We like Fortified Health Security's continued long-term approach and the way they invest time into...
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Relationship, Services
Fortified Health Security is very attentive. Very rarely does any attempt to reach out to them go...
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Relationship
The firm is very thorough. They provide a lot of good feedback to help us get better within our...
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Loyalty, Relationship
The firm really came to the table and showed us that they were a true partner and not just a vendor.
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Operations
I'm somewhat satisfied with Central Command Platform. Fortified Health Security kind of keeps...
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Relationship, Services
Fortified Health is great to work with. They are very proactive and definitely stay in communication...
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Operations
The firm's Central Command Platform is easy to use and very intuitive. It has the data we need...
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Relationship, Services
I love Fortified Health Security and think they are amazing. They go above and beyond by providing...
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Value
Fortified Health Security is worth the money. They have improved our metrics big-time. We have seen...
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Relationship, Services
I'm highly satisfied. Fortified Health Security does what they are supposed to do. The chat function...
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Relationship, Services
Fortified Health Security continues to do what is best for us. They are understanding, and they...
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Services, Value
Fortified Health Security has certainly threatened to charge us extra, and we have pushed back on...
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Loyalty
We are very happy with Fortified Health Security. The firm is not bad, but I don't know what else is...
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Loyalty
Every time we reach the end of an agreement, I always want to check what is available in the market....
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Loyalty, Services
Fortified Health Security’s Central Command platform is missing some features, like the ability to...
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Relationship
We have been with Fortified Health Security for a long time, and I haven't heard of any issues or...
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Loyalty, Relationship, Operations
I would love to do more with Fortified Health Security. If I could afford it, I would love to have...
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Relationship, Operations, Services
The risk assessment process with Fortified Health Security keeps getting better and better. The...
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Loyalty
We did a pretty rigorous assessment of other solutions, and at the end of the day, I did not feel...
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Relationship
Other than one person, I don't know that I have ever gotten any of Fortified Health Security’s...
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Services
We are satisfied with the Central Command Platform. If they were to add a feature that we have...
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Operations
The Central Command platform offers peace of mind 24/7/365. We have both technological and human...
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Loyalty, Value
We would absolutely like to expand our partnership and allow Fortified Health Security to provide...
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Value
Fortified Health Security has proven to deliver on everything they promise and for a very reasonable...
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Relationship, Services
Fortified Health Security is designing the Central Command platform with their customers in mind,...
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Value
Fortified Health Security has been pretty good about what they charge. We have had issues with a...
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Services
One service that we signed up with has not been useful to us at all throughout our time with the...
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Relationship, Services
We were really disappointed in what we didn't get from a service we signed up for. That was probably...
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Loyalty, Value
We are open to continuing with Fortified Health Security, but only because we are trying to be good...
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Relationship
I wouldn't say that Fortified Health Security consistently exceeds expectations. At first, they were...
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Services
Fortified Health Security kind of pictures Central Command as their be-all and end-all. I think they...
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Loyalty, Operations
We are getting ready to determine whether we are going to do another engagement with Fortified...
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Relationship, Services
The number-one reason Fortified Health Security exceeds my expectations is that they are very...
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Relationship, Operations, Services
I really can't think of anything Fortified Health Security could improve. I feel like they are doing...
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Relationship, Services
Our contact at Fortified Health Security is our right-hand person. If I am drafting a policy or...
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Relationship, Operations
Central Command is Fortified Health Security's service delivery platform, and it works very well and...
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Operations, Services
We have had a couple of issues after hours that Fortified Health Security has picked up on. We had a...
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Loyalty, Services, Value
I considered other firms before I picked Fortified Health Security, but ever since I picked...
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Operations
Central Command is probably one of the things that sets Fortified Health Security apart from other...
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Relationship, Services
Fortified Health Security truly is more of an extension of our team than a firm. That speaks a lot...
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Relationship
When I need involvement from the executives at Fortified Health Security, I get it. They ask for our...
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Operations, Services
I value the fact that Fortified Health Security is a healthcare-centric organization that focuses...
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Loyalty
In our decision of which firm to go with, we absolutely considered other firms. That was years ago....
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Loyalty, Relationship
We didn’t look at any other firms besides Fortified Health Security for this engagement because they...
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Value
Fortified Health Security has given us a lot of insight into third-party risk, even though we don't...
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Services, Value
Fortified Health Security has been rock-solid in exceeding my expectations. They have good talent.
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Loyalty, Relationship
Fortified Health Security works with us to keep us updated on trends and things that are going on....
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Loyalty, Relationship, Operations
The EHR vendor we use bundled the service into our contract. So when we went to the new system, we...
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Operations
Fortified Health Security’s Central Command platform is intuitive, but there is a lot of clicking...
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Services, Value
We asked Fortified Health Security for a custom report a few years ago, and they put it on their...
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Operations
Fortified Health Security does a regular round table, and that is very helpful because it is open to...
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Operations, Services, Value
The Fortified Health Security team members are very helpful. We were working with them on a project,...
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Loyalty, Services
For what we have with Fortified Health Security, I am satisfied. I think that their approach has...
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Loyalty, Relationship, Services
I have my account representative at Fortified Health Security, and I talk to them about our current...
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Loyalty
We didn’t consider any other firms for the project as a complete solution. We have looked at some...
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Loyalty, Relationship, Services
I have recommended the service from Fortified Health Security several times and have even gotten...
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Operations
With the IoMT system, the vendor has recurring meetings with us and with Fortified Health Security...
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Operations, Services
The firm’s Central Command system is a big alert platform for just about all the systems that they...
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Relationship
Year after year, we have had a great experience partnering with the firm. When we have had...
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Relationship, Services
Fortified Health Security helps us fix everything that is problematic, and we can call them at any...
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Relationship, Operations, Services
Fortified Health Security’s Central Command platform has been really good. We have regular calls...
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Relationship
I would suggest that Fortified Health Security doesn’t grow too fast. We like to see firms grow, but...
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Relationship
We are looking at a couple of different firms in terms of pricing, but chances are we are going to...
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Relationship
When it comes to future projects, we are always looking at different firms for pricing, but chances...
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Relationship
A recommendation I would give Fortified Health Security is to not grow too fast. We like to see...
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Loyalty
We had a previous firm we used, and we leveraged that firm against Fortified Health Security when we...
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Operations
Fortified Health Security's Central Command platform is a single pane of glass for me to review the...
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Loyalty, Operations
It would take me a lot of time to have many different vendors doing all the things that Fortified...
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Commentary Summary
Comment Type Breakout