Bookmark

Fortified Health Security Security & Privacy Managed Services Commentary
Filtered view: All

Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Director

The lesson we learned is that we really have to go through the contracts with a fine-tooth comb....

Comment Tone Neutral
Pillars Services
Evaluation Unrated

 or  to see details.

Director

Fortified Health Security has been worth the money. There are things they have done really well, and...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Director

Fortified Health Security has been really responsive and good to work with. That was the number-one...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Other C-Suite

With regard to Fortified Health Security's managed support services, there was an individual who was...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

 or  to see details.

Other C-Suite

Fortified Health Security is so responsive. If I ever have a question, I feel totally free to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Other C-Suite

Fortified Health Security is very engaged. They're readily available. They're experts in their field....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

What makes Fortified Health Security different from other managed service providers is that they're...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

We just got ready to renew with the firm, and we're probably adding on a few new services with...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The level of professionalism from Fortified Health Security's consultants and account management...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The difference for the services that we are currently utilizing Fortified Health Security for is the...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security is very thorough, but they aren't impractical. They don't try to sell me a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

Everything is centralized in Central Command. If there is an issue, there are people who get...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security is basically our cybersecurity team. They manage and own every bit of it....

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security is one of my favorite firms right now. I buy services from a third-party...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We've had a successful relationship with Fortified Health Security, and they're very accessible....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Fortified Health Security could more proactively provide information and data on how the services...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

We're pretty satisfied with Fortified Health Security’s Central Command platform in the sense that...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

We've had some issues with the timing and proactiveness of some of the renewals with Fortified...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

I feel confident that Fortified Health Security has their processes well honed, and I feel confident...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

All the people that we work with at Fortified Health Security are very engaging. When we find things...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Fortified Health Security is different from other offerings because they’re partners with our...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CTO

I commend our Fortified Health Security for their outstanding partnership and continued commitment...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

We explored and did a proof of concept for an engagement. We selected Fortified Health Security...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CTO

Through proactive monitoring, strategic guidance, and strong governance alignment, the firm has...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

I expect we will continue working with Fortified Health Security, but the scope and direction of...

Comment Tone Neutral
Pillars Loyalty
Evaluation Unrated

 or  to see details.

VP/Other Executive

I am very transparent about my experience with the firm. There was one service they were trying to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

What makes Fortified Health Security different is the partnership. They don't operate like a typical...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I would describe the firm as a true partner. They’re always verifying with me that they’re meeting...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

With Fortified Health Security, we’ve had a couple of problems along the way, but they’ve addressed...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

Director

We liked Fortified Health Security because they focused specifically on healthcare. That was all...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Director

There have been things we’ve asked for multiple times from Fortified Health Security, and the...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

Manager

What made Fortified Health Security different from other firms was the fact that they had a very...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Manager

It has been great to work with Fortified Health Security. Occasionally, something may be missed,...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We are just barely into the service, so we have some room for improvement yet. We are not mature....

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

In terms of the firm's Managed Security Awareness Training program, Fortified Health Security is not...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

Fortified Health Security's service is the all-encompassing solution for us. The firm reaches out...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

From the account management side, the firm is very strong.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Fortified Health Security has a very personalized approach. They take the time to listen. They don't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

On the security awareness training side, we would like to see more robust monthly campaigns. That is...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The firm's relationships and experience differentiate Fortified Health Security from other firms....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Fortified Health Security has been an awesome partner, and I always recommend them any chance I get....

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Manager

Fortified Health Security has done a good job. There are some smart people on their team. What makes...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security’s entire business model is healthcare. While other high-quality...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security told us they could integrate our security risk platform with our risk...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security is directly engaged. They don't just send emails about how they can sell...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Our security manager has said in conversation that Fortified Health Security's service is good. We...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

I get regular emails from Fortified Health Security about how the systems are working and the pain...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

With Fortified Health Security, at a response level, we are able to recognize when a new threat has...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The central command platform was very good. It also worked with a smart-sheet view to allow us to do...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

For what we had, we definitely stayed engaged with Fortified Health Security. We worked primarily...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Fortified Health Security exceeded our expectations in terms of value. Just in general, we were very...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I really liked Fortified Health Security. Fortified Health Security was very good at what they did,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Fortified Health Security is a healthcare-focused MSSP, so their entire thing is working with other...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Fortified Health Security’s consultants have no faults. They are great. They have been able to fix...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Fortified Health Security understands the market, and they are priced appropriately within it. The...

Comment Tone Neutral
Pillars Relationship, Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I'm a big fan of Fortified Health Security. I like who they are as an organization. Culturally, I...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security meets my expectations. I wouldn't say they exceed them regularly, but I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

As far as incident response services go, we haven’t had any major incidents for Fortified Health...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security isn't the most proactive company. That could just be a philosophy or...

Comment Tone Neutral
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

We have considered other firms in the past for this work, but we have been with Fortified Health...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Fortified Health Security’s managed detection and response service is good overall. I would like to...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.