Fortified Health Security Security and Privacy Managed Services Comments

 
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Director

People and Knowledge

Having people doing work in critical areas can be difficult. The vendor does a fine job, but we...

Jun 2020
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Director

Future Outlook

The vendor does just fine, but healthcare is moving quickly because it is starting to mature in...

Jun 2020
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Director

People and Knowledge

The vendor has a hard time with longevity. We get someone that is really good, but then that person...

Jun 2020
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Director

Lessons Learned

The vendor is a really good mid-tier company, so clients that are much bigger than us would probably...

Jun 2020
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Director

Relationship

The vendor’s executives are good. Our partnership is strong. The vendor doesn’t tell me no.

Jun 2020
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Director

Lessons Learned

Rules of engagement have to be set for tier-one support. There seems to be a struggle between the...

Jun 2020
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Director

Tools and Methodology

It would be helpful to have a threat dashboard and a program dashboard so that any executive could...

Jun 2020
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Director

Relationship

Things with Fortified Health Security have been good overall. I am a little jaded because our...

Jun 2020
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Director

ROI and Cost

The vendor avoids nickel-and-diming. I have a fixed cost with them. I would buy from the vendor...

Jun 2020
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Director

Other Observations

The vendor doesn’t exceed my expectations. I am one of the harder customers. The vendor really does...

Jun 2020
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Director

Tools and Methodology

Our scan was supposed to run, and I should have my numbers by now for the monthly scan. I am still...

May 2020
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Director

Relationship

The people I deal with on a day-to-day basis are pretty sharp and knowledgeable. But the support...

May 2020
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Director

Other Observations

We can purchase a phishing test solution through the vendor, but that is not the vendor's product....

May 2020
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Director

ROI and Cost

The vendor is very fair about not charging for every little thing. They are very good about just not...

May 2020
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Director

Relationship

We don’t see the vendor's executives very much, but the times we have seen them at meetings, they...

May 2020
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Director

Project Results

I feel like there is always room for improvement, and I don't think Fortified Health Security is...

Nov 2019
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VP/Other Executive

Project Results

Fortified Health Security was supposed to provide us with monthly reports of scan attempts, scan...

Nov 2019
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Director

People and Knowledge

We have been using Fortified Health Security's service for a long time for many projects. We have...

Aug 2019
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CIO

Relationship

We have no complaints with Fortified Health Security so far. They have been a great partner, and we...

May 2019
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CIO

People and Knowledge

We had a hard time understanding what the CISO could and couldn't do for us. I was hoping the CISO...

May 2019
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Director

Sales and Contracting

We reviewed each of our services when we negotiated the contract with Fortified Health Security, and...

Mar 2019
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Director

Project Results

Before we went with Fortified Health Security, we never used the same auditor more than a few years...

Mar 2019
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CIO

Other Observations

There has been some turnover with the Fortified Health Security team. It hasn't been drastic, but...

Mar 2019
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CIO

Project Results

Fortified Health helped us with assessing and developing security tools and with HIPAA compliance....

Mar 2018
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CIO

People and Knowledge

Fortified Health was able to find people with the skills to fill positions I was having difficulty...

Mar 2018
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CIO

Project Results

We engaged with Fortified Health Security so that they could review our information and tell us what...

Mar 2018
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CIO

Tools and Methodology

Fortified Health Security could provide good information when we got the right person on the phone....

Mar 2018
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CIO

Other Observations

We spoke with a knowledgeable person from Fortified Health Security. That person told us about some...

Mar 2018
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CIO

Relationship

We have a complex relationship with Digital Guardian because we contracted for the system through...

Dec 2017
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CIO

People and Knowledge

I think we would be further down the road if we had contracted directly with Digital Guardian...

Dec 2017
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CIO

Project Results

Digital Guardian has stepped up in ways that Fortified Health Solutions has not. We contracted...

Dec 2017
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