Fortified Health Security Security & Privacy Managed Services Commentary
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Kaleb Harris
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User Commentary

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Manager

Relationship, Services

I can call Fortified Health Security's managers anytime I have a problem, think something is not...

Jan 2024
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Manager

Relationship, Services, Value

There are still some outstanding things with Fortified Health Security. It has taken us a while to...

Jan 2024
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Manager

Relationship, Services

Overall, we are very pleased with Fortified Health Security, and the biggest thing that makes...

Jan 2024
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Director

Relationship

We have worked with Fortified Health Security for a while. We have looked at other firms, but the...

Jan 2024
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Director

Relationship

When we have something that needs to be done, we have to go through a help desk situation at...

Jan 2024
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Director

Relationship

Overall, Fortified Health Services is a really good firm, and we have a really good, strong, and...

Jan 2024
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Analyst/Coordinator

Relationship, Relationship

Fortified Health Security always goes out of their way to improve their customer’s experience and do...

Nov 2023
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Analyst/Coordinator

Relationship, Relationship

The firm’s people are very knowledgeable and certified in what they do. If we have any questions or...

Nov 2023
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CISO

Relationship

The firm is working every day to keep us whole, and that is a constant battle. When there is some...

Nov 2023
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CISO

Relationship

The firm’s communication is very good. They are timely, very engaging, and not shy; if we are not...

Nov 2023
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CISO

Relationship

I have worked with a number of different organizations over the years, and where Fortified Health...

Nov 2023
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CISO

Relationship

The firm has a good appreciation for the unique operational needs and challenges in healthcare. All...

Nov 2023
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Director

Loyalty, Loyalty, Relationship, Relationship, Value, Value

Professionally, Fortified Health Security has been great overall. They are flexible in what they do...

Oct 2023
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Director

Relationship, Relationship

There are a lot of different pieces to our partnership with Fortified Health Security. Our...

Oct 2023
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Director

Relationship, Relationship

Fortified Health Security is meeting our needs and expectations in certain areas and doing what they...

Oct 2023
||
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Director

Relationship, Relationship

We don't have and aren't following a solid plan from Fortified Health Security to help us get to...

Oct 2023
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Director

Relationship, Relationship, Services, Services

Fortified Health Security currently doesn’t offer a way for us to scan for and follow up on...

Oct 2023
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Director

Services, Services, Services

Fortified Health Security provides a managed dashboard called Central Command that is tailored to...

Aug 2023
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Director

Value, Value, Value

We were very pleased with Fortified Health Security’s Central Command offering. That dashboard was a...

Aug 2023
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Director

Operations

We would have appreciated a more personalized quoting experience as opposed to the firm basing the...

Aug 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

Fortified Health Security has a very wide range of services, and they can get people on medical...

Aug 2023
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Director

Relationship, Relationship, Relationship

We get regular updates and meetings from the firm. Any challenges we have can get quickly...

Aug 2023
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Director

Relationship, Relationship, Relationship

Fortified Health Security is excellent at keeping us abreast of current happenings. They do the work...

Aug 2023
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Director

Value, Value, Value

The service is expensive, but we cannot hire people for what the firm does. We are never going to...

Aug 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

We would recommend Fortified Health Security because of their healthcare-specific focus on security...

Aug 2023
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Manager

Relationship, Relationship, Relationship

The biggest place where Fortified Health Security has an opportunity for growth is communication...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Value, Value, Value

Fortified Health Security is aimed at healthcare solely, so they understand us. They understand the...

Jul 2023
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Manager

Relationship, Relationship, Relationship

Fortified Health Security consistently tries to make improvements, and they always work with us in...

Jul 2023
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Director

Relationship, Relationship, Relationship

Fortified Health Security has strong communication. Our partnership is pretty strong and feels more...

May 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

Fortified Health Security sends us prioritized reports that they label from least to most important,...

May 2023
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Director

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

Fortified Health Security has some new people joining their staff. We have every reason to believe...

May 2023
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Director

Loyalty, Loyalty, Relationship, Relationship, Services

I really would like to see Fortified Health Security's HIPAA security-risk assessment get better. It...

May 2023
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Manager

Relationship, Relationship, Relationship

The firm is listening to us, and we are working together on several things. We have a longstanding...

May 2023
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Manager

Relationship, Relationship, Relationship

We hired Fortified Health Security because we had new management come in that had experience with...

May 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

Fortified Health Security’s staff is easy to get along with. They understand the domain that we are...

May 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

When Fortified Health Security does updates to their system, sometimes they mess up the reporting,...

May 2023
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Director

Relationship, Relationship, Relationship

We can contact the firm’s help desk team through the application. There are a lot of things the firm...

Apr 2023
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Director

Value, Value, Value

Fortified Health Security has added on pieces without increasing our costs. They have uncovered...

Apr 2023
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Director

Relationship, Relationship, Relationship

The firm does check-ins with us to see whether we are happy with their services or whether there is...

Apr 2023
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Director

Relationship, Relationship, Relationship

Fortified Health Security knew what our devices were. The incident response service has been so...

Apr 2023
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Analyst/Coordinator

Relationship

Fortified Health Security has always done really well. I don't always think of them necessarily as a...

Apr 2023
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Analyst/Coordinator

Services, Value

For the areas we have been utilizing the firm for, they have been doing a good job. I am not seeing...

Apr 2023
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Analyst/Coordinator

Relationship

The firm has some extremely talented employees and people that we leverage and use in all areas of...

Apr 2023
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Analyst/Coordinator

Operations

One very small negative thing, which is a nitpicky thing, is that the implementation of the security...

Apr 2023
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Analyst/Coordinator

Relationship

Obviously, the firm’s whole portfolio is healthcare customers, so the firm does well in meeting...

Apr 2023
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Manager

Relationship

As part of Fortified Health Security's risk assessment, they show me what I need to do and what I am...

Mar 2023
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Manager

Relationship

Fortified Health Security's executives try to be very involved. They are always willing to partner...

Mar 2023
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