Fortified Health Security Security & Privacy Managed Services Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Relationship, Operations, Services
What makes Fortified Health Security different from other managed services firms is that they are a...
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Loyalty, Operations, Value
The firm has worked with us from point one, when we just had a few solutions, and then they gave us...
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Operations, Services
There have been a couple of highlights with the firm going above and beyond. There have been times...
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Relationship
Fortified Health Security has a large team that has supported all our needs, grown along with the...
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Relationship
We have a contract with Fortified Health Security, and they stick to the contract. If we have an...
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Loyalty, Relationship
We compared another firm with Fortified Health Security before we signed our contract with them....
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Value
We would absolutely hire Fortified Health Security again. We have a contract with Fortified Health...
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Relationship
Fortified Health Security has a good structure of leadership over the project areas, and that is...
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Loyalty
We looked at another firm before we signed our contract with Fortified Health Security and compared...
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Relationship
I want to make sure that Fortified Health Security stays engaged and keeps the level of partnership...
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Relationship, Services
What makes Fortified Health Security different is just the customized, personalized experience that...
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Relationship
Fortified Health Security’s strengths are that they have a strong security base and knowledge base...
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Relationship, Operations
We had a somewhat negative experience with one of the firm's people, and as soon as I called the...
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Relationship
Fortified Health Security is really good about trying to make sure that they are walking with us in...
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Services
We like how we get things from multiple areas with Fortified Health Security’s Central Command...
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Relationship, Services, Value
Anytime I have asked, the firm has done things, made adjustments, or changed things for us. The firm...
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Relationship, Services
What makes the firm different from other managed services firms is their holistic approach and true...
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Operations
I don't think there is a whole lot that I would change or do with the firm. There is very minor...
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Loyalty, Relationship, Services
My experience with Fortified Health Security has been very positive. A gripe I have is that I get...
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Operations, Services
Fortified Health Security is always looking for improvements and ways to adapt to meet the needs of...
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Operations
I like Fortified Health Security's Central Command platform. I don't have to use it much because we...
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Operations, Services, Value
I would give Fortified Health Security a rating just below the top of the scale for their ability to...
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Loyalty, Relationship, Services
The strength of the partnership with Fortified Health Security rates at the top of the scale. I'm...
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Services
I wouldn't say Fortified Health Security consistently exceeds my expectations, but they definitely...
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Services
Other than Fortified Health Security's security analysts, I would give the firm's staff a top score...
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Loyalty, Services
It is very likely that we will increase our spending on managed security services with Fortified...
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Relationship
The firm is very responsive to our needs. I think they really understand the dilemma we are in from...
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Relationship, Operations
For the managed endpoint detection that the firm is doing, we just recently switched from one of...
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Relationship
The firm's executive involvement is good. The firm brought some people out to meet with us on-site....
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Relationship
Fortified Health Security is different than other managed services offerings because of their focus...
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Relationship
Fortified Health Security is short a few resources, and that is impacting their ability to fully...
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Loyalty, Relationship, Operations
Compared to other firms that I have worked with, Fortified Health Security has continued to reinvent...
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Relationship, Services
Fortified Health Security has a regular meeting where they give us security briefings. I count...
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Relationship, Services, Value
Fortified Health Security is always willing to take extra steps to give me what I need when it comes...
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Relationship, Services
What really surprised us about this engagement with Fortified Health Security compared to the...
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Relationship, Operations, Services
I would absolutely recommend Fortified Health Security. I would say they are number one, and they...
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Relationship, Services
We are very happy with the level of responsiveness from Fortified Health Security. Whenever we have...
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Value
Fortified Health Security has increased their costs. They just charge me based on volume, but after...
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Relationship
I'm really good with the consultants at Fortified Health Security. They are in touch regularly. I'm...
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Relationship, Services
Whenever we try and integrate with anyone else, the challenge is that I'm trying to do medical...
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Relationship
I have been really impressed with Fortified Health Security. I have met with executives at Fortified...
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Relationship
I deal with some companies that have a healthcare wing or a team that does healthcare. Fortified...
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Loyalty, Relationship, Value
Fortified Health Security is a trusted partner. They have been really great to deal with. For the...
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Loyalty
We chose Fortified Health Security initially for our SIEM. We had a third party come in at one point...
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Relationship, Services
Fortified Health Security is doing phenomenal work, and they should keep it up. Healthcare is...
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Loyalty
We chose Fortified Health Security because they really only represent healthcare. I have worked with...
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Relationship, Services
Fortified Health Security is the only firm that works with a vendor that facilitates the process,...
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Relationship
There was an incident a few years ago, and Fortified Health Security offered free scanning for all...
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Value
The firm drives outcomes because they have to do a certain amount, and they achieve that amount. We...
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Loyalty, Relationship
The person who manages the SOC and SIEM portion does a great job and is communicating well. One of...
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Loyalty
We are only somewhat likely to increase spending on managed security services with this firm because...
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Loyalty, Relationship
I really value Fortified Health Security’s overall commitment to their customers. They are becoming...
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Relationship, Services
There have been a few glitches in the service that Fortified Health Security has recovered from...
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Value
Fortified Health Security’s pricing isn't as competitive as I would like to see it. Improvements I...
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Relationship, Value
We have most of our services through Fortified Health Security because our partnership is good. They...
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Loyalty, Relationship
We are very satisfied with our services and plan to continue working with Fortified Health Security....
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Loyalty
We decided to go with Fortified Health Security because we were very pleased with the previous work...
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Relationship
We have been with Fortified Health Security for years now, so they understand us pretty well and...
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Relationship
When we were going through the contracting process, we had some discrepancies in the wording, and we...
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Relationship
The firm reaches out pretty regularly to make sure that we get everything that we need. A lot of...
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Relationship
It is the partnership we have with Fortified Health Security that makes the firm different. They...
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Loyalty, Relationship, Services
When we have built a team and have high success and very good throughput, we tend to stay with a...
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Services
At times, it is hard to figure out through the flash and splash where the real information is from...
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