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Fortified Health Security Security & Privacy Managed Services
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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Manager

Tools and Methodology

Fortified Health Security doesn't consistently exceed our expectations. They have a good, vanilla...

Nov 2022
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Manager

ROI and Cost

I can usually get in touch with someone at Fortified Health Security if I have a problem. The firm...

Nov 2022
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Manager

People and Knowledge

Fortified Health Security gets feedback from us and works with us to help them produce a better product....

Nov 2022
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Analyst/Coordinator

ROI and Cost

Fortified Health Security absolutely avoids charging us. I had a very good engagement with someone...

Sep 2022
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Analyst/Coordinator

People and Knowledge

I would define exceeding expectations as Fortified Health Security anticipating my needs or getting...

Sep 2022
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Analyst/Coordinator

People and Knowledge

I don't feel like Fortified Health Security's staff is integrated into my organization as far as I...

Sep 2022
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Analyst/Coordinator

Relationship

I would easily recommend Fortified Health Security; they are a good company that is easy to work...

Sep 2022
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Analyst/Coordinator

Win/Loss - Why they were selected (by current clients)

While we were evaluating firms, one of Fortified Health Security’s competitors focused on tearing...

Sep 2022
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Analyst/Coordinator

Project Results

Fortified Health Security has reduced our security risk significantly. We are getting very useful...

Sep 2022
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Analyst/Coordinator

Relationship

Fortified Health Security’s strategic ability is strong because they have done things many times and...

Sep 2022
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Analyst/Coordinator

Tools and Methodology

Fortified Health Security will triage every little event that comes through; I don't have to triage....

Sep 2022
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Director

Project Results

The firm is our number-one security partner, but they are not in charge of our total security...

Aug 2022
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Director

People and Knowledge

We get as many consultants as we need. Typically, we have one person for each service, but there may...

Aug 2022
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Director

Relationship

What stands out about the firm is their customer focus. They want to do whatever it takes to help us...

Aug 2022
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Director

Tools and Methodology

The firm gives us suggestions on strategy. They seem to look at our existing strategies and then...

Aug 2022
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Director

Project Results

We have had ups and downs with Fortified Health Security over the years. The monthly scans are...

Aug 2022
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Manager

People and Knowledge

The people who do the work are proficient. Fortified Health Security’s staff is receptive and...

Aug 2022
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Director

People and Knowledge

There was someone assigned to us that we met with regularly. That person was excellent, fantastic,...

Aug 2022
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Director

Project Results

There was data that was not as easy to get to as it could have been. We were told we didn’t have...

Aug 2022
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Director

People and Knowledge

Our consultant that we had was always searching for how to best put our network in a good position....

Aug 2022
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Director

Tools and Methodology

Fortified Health Security is doing round tables now, and I think that that is a really good idea....

Aug 2022
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Manager

Relationship

Our relationship with Fortified Health Security has been good. Fortified Health Security has...

Aug 2022
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Manager

ROI and Cost

I would want to explore other options just to see what is available because when we explore other...

Aug 2022
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Manager

Tools and Methodology

We would like to see Fortified Health Security finish working on their command center product so...

Aug 2022
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CIO

Project Results

We started working with Fortified Health Security on our risk analyses. The vendor has done a very...

Jul 2022
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CIO

Project Results

Fortified Health Security is very organized. They have the ability to take the recommendations of...

Jul 2022
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CIO

People and Knowledge

Fortified Health Security has had some turnover in staff, and the quality of the replacement staff...

Jul 2022
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CIO

People and Knowledge

Fortified Health Security is healthcare-centric, so they understand the uniqueness and complexity of...

Jul 2022
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CIO

Lessons Learned

I get reports and things from Fortified Health Security that I incorporate into my monthly board...

Jul 2022
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Manager

Project Results

Once the intrusion detection system was installed, we started spraying those alerts out to the...

Jul 2022
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Manager

Tools and Methodology

When a zero-day pops up, there are some suggestions to begin with, generally speaking. But there...

Jul 2022
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Manager

People and Knowledge

The firm's people make all the difference. We never get blown off and told that the person we are...

Jul 2022
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Manager

Relationship

Engaging with Fortified Health Security was extremely eye opening. The firm showed us that we...

Jul 2022
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Manager

Project Results

Fortified Health Security showed us the sheer number of vulnerabilities in the network internally....

Jul 2022
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Manager

Relationship

Anytime we have any questions, we call or email the firm, and they respond. We have a contact that...

Jun 2022
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Manager

People and Knowledge

I don't have any complaints. The firm is very well versed in HIPAA and in the healthcare space. They...

Jun 2022
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Manager

ROI and Cost

We pay Fortified Health Security to help us not get in trouble, and they do that. They don't charge...

Jun 2022
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Manager

Project Results

The work is not really complex because Fortified Health Security does a good job of breaking it...

Jun 2022
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Manager

Relationship

The firm only involves their executives when there is an issue. I was not overly pleased with the...

Jun 2022
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Manager

ROI and Cost

We used Fortified Health Security for many years and then moved away from them and started looking...

Jun 2022
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CIO

People and Knowledge

Fortified Health Security had an openness to try new things. We wanted to raise the bar higher on...

May 2022
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CIO

Relationship

I have watched the firm grow over the years and add on new offerings that make sense for them.

May 2022
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CIO

Win/Loss - Why they were selected (by current clients)

The entity that handled security for us previously was not doing a good job. I convinced leadership...

May 2022
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CIO

People and Knowledge

Our experience has been positive. Fortified Health Security partnered well with us by understanding...

May 2022
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CIO

Project Results

We have an educated, experienced security professional from Fortified Health Security who...

May 2022
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CIO

Project Results

Fortified Health Security helps me prioritize; they don't help me do the work. The work is generally...

May 2022
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CIO

Relationship

Fortified Health Security has been very open to our involvement in their actual product. Some firms...

May 2022
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Director

Project Results

Strategically, when there are specific issues that we have needed help with and the firm hasn't been...

May 2022
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Director

People and Knowledge

Fortified Health Security's team is really good. I enjoy them. When I have had a problem and had to...

May 2022
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Director

Project Results

Fortified Health Security has done well with managed services. The people we work with are super...

May 2022
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Director

Other Observations

Projects in the security world take a lot of time, so if we need analysis or anything, Fortified...

May 2022
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Director

Tools and Methodology

We were getting many false positives of people logging in from overseas. We have staff members that...

May 2022
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Director

Relationship

The response times from Fortified Health Security have always been remarkably quick. Whenever we...

May 2022
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Director

People and Knowledge

The people at Fortified Health Security are very personable, and they work with us as not just a...

May 2022
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Manager

Project Results

The main outcome I see is that our network is more secure because Fortified Health Security is...

Apr 2022
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Manager

Tools and Methodology

Fortified Health Security could improve their ticketing system. We have had to reload the dashboard...

Apr 2022
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Manager

ROI and Cost

Fortified Health Security doesn't charge for every little thing. We have a subscription for their...

Apr 2022
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Manager

Tools and Methodology

Fortified Health Security provides 24/7 monitoring, frequently scans our network for...

Apr 2022
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Manager

Relationship

The contact we work with at Fortified Health Security does an outstanding job, and that person’s...

Apr 2022
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Manager

People and Knowledge

We have routine meetings about the vulnerability threat-management process. The strength of our...

Apr 2022
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Manager

Project Results

We had an email phishing issue, and the firm not only helped us clean that out but also brought on a...

Apr 2022
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Manager

Project Results

We were able to meet the guidelines and deadlines that were set, even with some of the delays that...

Apr 2022
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Manager

Project Results

We spent quite a bit of time having conversations with the firm. They had questionnaires and...

Apr 2022
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Manager

People and Knowledge

The firm does really well with empowering their people. It seems like there are quite a lot of...

Apr 2022
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Director

Project Results

We were a little disappointed that it took an insurmountable amount of time for us to get through...

Jan 2022
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Director

Tools and Methodology

There is a huge difference in the way that we can manipulate the data to go from an actionable log...

Jan 2022
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Director

Project Results

Fortified Health Security monitors some of our systems. Fortified Health Security is great about that....

Jan 2022
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Manager

Project Results

Fortified Health Security did a bang-up job of selling their services to us. They got our policies...

Jan 2022
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Manager

Tools and Methodology

Fortified Health Security's dashboard could use some work. We use it to view some of our...

Jan 2022
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Manager

Project Results

Fortified Health Security is very detail oriented and knowledgeable. I like to work with their...

Jan 2022
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Manager

Relationship

There have been times when I haven't gotten calls from the firm though I would have liked to, even...

Nov 2021
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Manager

Project Results

I can do vulnerability threat management, but Fortified Health Security saves me time. The reason we...

Nov 2021
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Manager

ROI and Cost

Everything with the firm is paid through a contract. They don’t add little extras here and there.

Nov 2021
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Manager

Project Results

From a strategic perspective, Fortified Health Security is listening to what we have to say and...

Nov 2021
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Manager

Other Observations

For Fortified Health Security to improve their ability to help us decrease our security risk, they...

Nov 2021
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Manager

People and Knowledge

The firm's resources are good. However, they have a smaller employee count. They also have a decent...

Nov 2021
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Manager

Relationship

One of our executives is familiar with the company, so they go straight to the firm's executives...

Nov 2021
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Manager

Lessons Learned

The firm could make more of an effort to communicate in certain areas, but other than that, they are...

Nov 2021
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