Fortified Health Security Security & Privacy Managed Services Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Relationship, Services
What really surprised us about this engagement with Fortified Health Security compared to the...
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Relationship, Operations, Services
I would absolutely recommend Fortified Health Security. I would say they are number one, and they...
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Relationship, Services
We are very happy with the level of responsiveness from Fortified Health Security. Whenever we have...
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Value
Fortified Health Security has increased their costs. They just charge me based on volume, but after...
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Relationship
I'm really good with the consultants at Fortified Health Security. They are in touch regularly. I'm...
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Relationship, Services
Whenever we try and integrate with anyone else, the challenge is that I'm trying to do medical...
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Relationship
I have been really impressed with Fortified Health Security. I have met with executives at Fortified...
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Relationship
I deal with some companies that have a healthcare wing or a team that does healthcare. Fortified...
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Loyalty, Relationship, Value
Fortified Health Security is a trusted partner. They have been really great to deal with. For the...
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Loyalty
We chose Fortified Health Security initially for our SIEM. We had a third party come in at one point...
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Relationship, Services
Fortified Health Security is doing phenomenal work, and they should keep it up. Healthcare is...
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Loyalty
We chose Fortified Health Security because they really only represent healthcare. I have worked with...
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Relationship, Services
Fortified Health Security is the only firm that works with a vendor that facilitates the process,...
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Relationship
There was an incident a few years ago, and Fortified Health Security offered free scanning for all...
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Value
The firm drives outcomes because they have to do a certain amount, and they achieve that amount. We...
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Loyalty, Relationship
The person who manages the SOC and SIEM portion does a great job and is communicating well. One of...
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Loyalty
We are only somewhat likely to increase spending on managed security services with this firm because...
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Loyalty, Relationship
I really value Fortified Health Security’s overall commitment to their customers. They are becoming...
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Relationship, Services
There have been a few glitches in the service that Fortified Health Security has recovered from...
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Value
Fortified Health Security’s pricing isn't as competitive as I would like to see it. Improvements I...
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Relationship, Value
We have most of our services through Fortified Health Security because our partnership is good. They...
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Loyalty, Relationship
We are very satisfied with our services and plan to continue working with Fortified Health Security....
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Loyalty
We decided to go with Fortified Health Security because we were very pleased with the previous work...
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Relationship
We have been with Fortified Health Security for years now, so they understand us pretty well and...
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Relationship
When we were going through the contracting process, we had some discrepancies in the wording, and we...
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Relationship
The firm reaches out pretty regularly to make sure that we get everything that we need. A lot of...
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Relationship
It is the partnership we have with Fortified Health Security that makes the firm different. They...
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Loyalty, Relationship, Services
When we have built a team and have high success and very good throughput, we tend to stay with a...
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Services
At times, it is hard to figure out through the flash and splash where the real information is from...
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Relationship
A couple of things make Fortified Health Security's services different than other managed service...
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Relationship
Fortified Health Security hires people who know the cybersecurity realm very well. The firm doesn't...
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Loyalty, Relationship
What makes Fortified Health Security different from other firms is that they are healthcare...
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Relationship
What really stands out to us with Fortified Health Security is that they do healthcare only. A lot...
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Relationship, Services
The firm does cool things. We have a regular roundtable where all the hospitals that the firm...
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Loyalty, Relationship
We went with Fortified Health Security because we saw that we could definitely have a great...
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Relationship, Value
The firm is really good at letting us know what we need to do and telling us how we can do it. When...
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Relationship
What makes Fortified Health Security different from other firms is the engagement. They act as an...
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Services
Fortified Health Security’s AV component is missing some features. The sensor on the machine doesn’t...
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Relationship
The representatives from Fortified Health Security have been good. They are very responsive. They...
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Relationship
I love Fortified Health Security. They are great. We had our problems at the beginning, but now we...
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Relationship, Services
There are sometimes problems with our servers when we have to do reboots, and Fortified Health...
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Relationship
Fortified Health Security seems to know our space really well, and they are very responsive to our...
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Value
Fortified Health Security does a lot of customizable things for us without upcharging us. I would...
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Relationship, Services
In my opinion, Fortified Health Security doesn’t have anything that differentiates them...
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Value
There are some things that we get nickel-and-dimed on, and there are some things Fortified Health...
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Relationship
Fortified Health Security sends us escalations when they think there is an incident, and so far,...
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Relationship
The people we worked with for one service seemed knowledgeable about specific technology, but they...
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Relationship, Value
I would tell a peer or friend that if they need SIEM and managed services, Fortified Health Security...
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Relationship, Services
I can call Fortified Health Security's managers anytime I have a problem, think something is not...
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Relationship, Services, Value
There are still some outstanding things with Fortified Health Security. It has taken us a while to...
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Relationship, Services
Overall, we are very pleased with Fortified Health Security, and the biggest thing that makes...
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Relationship
We have worked with Fortified Health Security for a while. We have looked at other firms, but the...
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Relationship
When we have something that needs to be done, we have to go through a help desk situation at...
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Relationship
Overall, Fortified Health Services is a really good firm, and we have a really good, strong, and...
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Relationship
Fortified Health Security always goes out of their way to improve their customer’s experience and do...
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Relationship
The firm’s people are very knowledgeable and certified in what they do. If we have any questions or...
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Relationship
The firm is working every day to keep us whole, and that is a constant battle. When there is some...
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Relationship
The firm’s communication is very good. They are timely, very engaging, and not shy; if we are not...
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Relationship
I have worked with a number of different organizations over the years, and where Fortified Health...
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Relationship
The firm has a good appreciation for the unique operational needs and challenges in healthcare. All...
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Loyalty, Relationship, Value
Professionally, Fortified Health Security has been great overall. They are flexible in what they do...
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Relationship
There are a lot of different pieces to our partnership with Fortified Health Security. Our...
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Relationship
Fortified Health Security is meeting our needs and expectations in certain areas and doing what they...
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Relationship
We don't have and aren't following a solid plan from Fortified Health Security to help us get to...
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Relationship, Services
Fortified Health Security currently doesn’t offer a way for us to scan for and follow up on...
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