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Fortified Health Security Security and Privacy Managed Services Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Relationship
I have someone from Fortified Health Security who is up the chain a little bit and touches base...
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Director
People and Knowledge
Having people doing work in critical areas can be difficult. The vendor does a fine job, but we...
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Director
Future Outlook
The vendor does just fine, but healthcare is moving quickly because it is starting to mature in...
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Director
People and Knowledge
The vendor has a hard time with longevity. We get someone that is really good, but then that person...
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Director
Lessons Learned
The vendor is a really good mid-tier company, so clients that are much bigger than us would probably...
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Director
Relationship
The vendor’s executives are good. Our partnership is strong. The vendor doesn’t tell me no.
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Director
Lessons Learned
Rules of engagement have to be set for tier-one support. There seems to be a struggle between the...
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Director
Tools and Methodology
It would be helpful to have a threat dashboard and a program dashboard so that any executive could...
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Director
Relationship
Things with Fortified Health Security have been good overall. I am a little jaded because our...
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Director
ROI and Cost
The vendor avoids nickel-and-diming. I have a fixed cost with them. I would buy from the vendor...
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Director
Other Observations
The vendor doesn’t exceed my expectations. I am one of the harder customers. The vendor really does...
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Director
Tools and Methodology
Our scan was supposed to run, and I should have my numbers by now for the monthly scan. I am still...
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Director
Relationship
The people I deal with on a day-to-day basis are pretty sharp and knowledgeable. But the support...
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Director
Other Observations
We can purchase a phishing test solution through the vendor, but that is not the vendor's product....
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Director
ROI and Cost
The vendor is very fair about not charging for every little thing. They are very good about just not...
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Director
Relationship
We don’t see the vendor's executives very much, but the times we have seen them at meetings, they...
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