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Fortified Health Security Security & Privacy Managed Services Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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CIO

Relationship, Services

Fortified Health Security is the only firm that works with a vendor that facilitates the process,...

Jul 2024
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CIO

Relationship

There was an incident a few years ago, and Fortified Health Security offered free scanning for all...

Jul 2024
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CIO

Value

The firm drives outcomes because they have to do a certain amount, and they achieve that amount. We...

Jul 2024
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Analyst/Coordinator

Loyalty, Relationship

The person who manages the SOC and SIEM portion does a great job and is communicating well. One of...

Jul 2024
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Analyst/Coordinator

Loyalty

We are only somewhat likely to increase spending on managed security services with this firm because...

Jul 2024
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(0)
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Analyst/Coordinator

Loyalty, Relationship

I really value Fortified Health Security’s overall commitment to their customers. They are becoming...

Jul 2024
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Analyst/Coordinator

Relationship, Services

There have been a few glitches in the service that Fortified Health Security has recovered from...

Jul 2024
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Manager

Value

Fortified Health Security’s pricing isn't as competitive as I would like to see it. Improvements I...

Jul 2024
||
(0)
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Manager

Relationship, Value

We have most of our services through Fortified Health Security because our partnership is good. They...

Jul 2024
||
(0)
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CIO

Loyalty, Relationship

We are very satisfied with our services and plan to continue working with Fortified Health Security....

Jun 2024
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(0)
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CIO

Loyalty

We decided to go with Fortified Health Security because we were very pleased with the previous work...

Jun 2024
||
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Director

Relationship

We have been with Fortified Health Security for years now, so they understand us pretty well and...

Jun 2024
||
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Director

Relationship

When we were going through the contracting process, we had some discrepancies in the wording, and we...

Jun 2024
||
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Director

Relationship

The firm reaches out pretty regularly to make sure that we get everything that we need. A lot of...

Jun 2024
||
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CTO

Relationship

It is the partnership we have with Fortified Health Security that makes the firm different. They...

Jun 2024
||
(0)
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CTO

Loyalty, Relationship, Services

When we have built a team and have high success and very good throughput, we tend to stay with a...

Jun 2024
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CTO

Services

At times, it is hard to figure out through the flash and splash where the real information is from...

Jun 2024
||
(0)
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Director

Relationship

A couple of things make Fortified Health Security's services different than other managed service...

Jun 2024
||
(0)
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Director

Relationship

Fortified Health Security hires people who know the cybersecurity realm very well. The firm doesn't...

Jun 2024
||
(0)
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Director

Loyalty, Relationship

What makes Fortified Health Security different from other firms is that they are healthcare...

May 2024
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Analyst/Coordinator

Relationship

What really stands out to us with Fortified Health Security is that they do healthcare only. A lot...

May 2024
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Analyst/Coordinator

Relationship, Services

The firm does cool things. We have a regular roundtable where all the hospitals that the firm...

May 2024
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Analyst/Coordinator

Loyalty, Relationship

We went with Fortified Health Security because we saw that we could definitely have a great...

May 2024
||
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Analyst/Coordinator

Relationship, Value

The firm is really good at letting us know what we need to do and telling us how we can do it. When...

May 2024
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Director

Relationship

What makes Fortified Health Security different from other firms is the engagement. They act as an...

Apr 2024
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Manager

Services

Fortified Health Security’s AV component is missing some features. The sensor on the machine doesn’t...

Mar 2024
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Manager

Relationship

The representatives from Fortified Health Security have been good. They are very responsive. They...

Mar 2024
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Director

Relationship

I love Fortified Health Security. They are great. We had our problems at the beginning, but now we...

Mar 2024
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Director

Relationship, Services

There are sometimes problems with our servers when we have to do reboots, and Fortified Health...

Mar 2024
||
(0)
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Director

Relationship

Fortified Health Security seems to know our space really well, and they are very responsive to our...

Mar 2024
||
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Director

Value

Fortified Health Security does a lot of customizable things for us without upcharging us. I would...

Mar 2024
||
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Director

Relationship, Services

In my opinion, Fortified Health Security doesn’t have anything that differentiates them...

Mar 2024
||
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Director

Value

There are some things that we get nickel-and-dimed on, and there are some things Fortified Health...

Mar 2024
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Director

Relationship

Fortified Health Security sends us escalations when they think there is an incident, and so far,...

Mar 2024
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Director

Relationship

The people we worked with for one service seemed knowledgeable about specific technology, but they...

Mar 2024
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Director

Relationship, Value

I would tell a peer or friend that if they need SIEM and managed services, Fortified Health Security...

Mar 2024
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Manager

Relationship, Services

I can call Fortified Health Security's managers anytime I have a problem, think something is not...

Jan 2024
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Manager

Relationship, Services, Value

There are still some outstanding things with Fortified Health Security. It has taken us a while to...

Jan 2024
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(0)
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Manager

Relationship, Services

Overall, we are very pleased with Fortified Health Security, and the biggest thing that makes...

Jan 2024
||
(0)
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Director

Relationship

We have worked with Fortified Health Security for a while. We have looked at other firms, but the...

Jan 2024
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(0)
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Director

Relationship

When we have something that needs to be done, we have to go through a help desk situation at...

Jan 2024
||
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Director

Relationship

Overall, Fortified Health Services is a really good firm, and we have a really good, strong, and...

Jan 2024
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Analyst/Coordinator

Relationship

Fortified Health Security always goes out of their way to improve their customer’s experience and do...

Nov 2023
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Analyst/Coordinator

Relationship

The firm’s people are very knowledgeable and certified in what they do. If we have any questions or...

Nov 2023
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CISO

Relationship

The firm is working every day to keep us whole, and that is a constant battle. When there is some...

Nov 2023
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(0)
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CISO

Relationship

The firm’s communication is very good. They are timely, very engaging, and not shy; if we are not...

Nov 2023
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(0)
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CISO

Relationship

I have worked with a number of different organizations over the years, and where Fortified Health...

Nov 2023
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(0)
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CISO

Relationship

The firm has a good appreciation for the unique operational needs and challenges in healthcare. All...

Nov 2023
||
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Director

Loyalty, Relationship, Value

Professionally, Fortified Health Security has been great overall. They are flexible in what they do...

Oct 2023
||
(0)
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Director

Relationship

There are a lot of different pieces to our partnership with Fortified Health Security. Our...

Oct 2023
||
(0)
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Director

Relationship

Fortified Health Security is meeting our needs and expectations in certain areas and doing what they...

Oct 2023
||
(0)
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Director

Relationship

We don't have and aren't following a solid plan from Fortified Health Security to help us get to...

Oct 2023
||
(0)
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Director

Relationship, Services

Fortified Health Security currently doesn’t offer a way for us to scan for and follow up on...

Oct 2023
||
(0)
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Director

Services

Fortified Health Security provides a managed dashboard called Central Command that is tailored to...

Aug 2023
||
(0)
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Director

Value

We were very pleased with Fortified Health Security’s Central Command offering. That dashboard was a...

Aug 2023
||
(0)
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Director

Operations

We would have appreciated a more personalized quoting experience as opposed to the firm basing the...

Aug 2023
||
(0)
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Director

Relationship, Services

Fortified Health Security has a very wide range of services, and they can get people on medical...

Aug 2023
||
(0)
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Director

Relationship

We get regular updates and meetings from the firm. Any challenges we have can get quickly...

Aug 2023
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(0)
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Director

Relationship

Fortified Health Security is excellent at keeping us abreast of current happenings. They do the work...

Aug 2023
||
(0)
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Director

Value

The service is expensive, but we cannot hire people for what the firm does. We are never going to...

Aug 2023
||
(0)
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Director

Relationship, Services

We would recommend Fortified Health Security because of their healthcare-specific focus on security...

Aug 2023
||
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