Fortified Health Security Security & Privacy Managed Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Loyalty, Operations
What made Fortified Health Security different from other firms was the fact that they had a very...
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Relationship, Operations
It has been great to work with Fortified Health Security. Occasionally, something may be missed,...
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Relationship, Services
We are just barely into the service, so we have some room for improvement yet. We are not mature....
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Relationship, Operations
In terms of the firm's Managed Security Awareness Training program, Fortified Health Security is not...
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Relationship
Fortified Health Security's service is the all-encompassing solution for us. The firm reaches out...
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Relationship
From the account management side, the firm is very strong.
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Relationship
Fortified Health Security has a very personalized approach. They take the time to listen. They don't...
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Operations
On the security awareness training side, we would like to see more robust monthly campaigns. That is...
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Relationship, Operations
The firm's relationships and experience differentiate Fortified Health Security from other firms....
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Relationship, Operations, Services
Fortified Health Security has been an awesome partner, and I always recommend them any chance I get....
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Relationship, Services
Fortified Health Security has done a good job. There are some smart people on their team. What makes...
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Services
Fortified Health Security’s entire business model is healthcare. While other high-quality...
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Services
Fortified Health Security told us they could integrate our security risk platform with our risk...
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Relationship
Fortified Health Security is directly engaged. They don't just send emails about how they can sell...
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Relationship
Our security manager has said in conversation that Fortified Health Security's service is good. We...
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Relationship
I get regular emails from Fortified Health Security about how the systems are working and the pain...
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Relationship
With Fortified Health Security, at a response level, we are able to recognize when a new threat has...
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Services
The central command platform was very good. It also worked with a smart-sheet view to allow us to do...
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Relationship
For what we had, we definitely stayed engaged with Fortified Health Security. We worked primarily...
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Relationship, Value
Fortified Health Security exceeded our expectations in terms of value. Just in general, we were very...
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Relationship
I really liked Fortified Health Security. Fortified Health Security was very good at what they did,...
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Relationship
Fortified Health Security is a healthcare-focused MSSP, so their entire thing is working with other...
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Relationship
Fortified Health Security’s consultants have no faults. They are great. They have been able to fix...
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Relationship, Services, Value
Fortified Health Security understands the market, and they are priced appropriately within it. The...
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Loyalty, Relationship, Operations
I'm a big fan of Fortified Health Security. I like who they are as an organization. Culturally, I...
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Relationship
Fortified Health Security meets my expectations. I wouldn't say they exceed them regularly, but I...
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Relationship, Services
As far as incident response services go, we haven’t had any major incidents for Fortified Health...
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Relationship, Value
Fortified Health Security isn't the most proactive company. That could just be a philosophy or...
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Relationship
We have considered other firms in the past for this work, but we have been with Fortified Health...
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Services
Fortified Health Security’s managed detection and response service is good overall. I would like to...
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Relationship
I would buy Fortified Health Security’s services again. That is from not just an IT point of view...
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Loyalty
We have absolutely zero interest in moving away from Fortified Health Security at this point. We...
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Value
If we add a service with Fortified Health Security, we are going to pay for it. But we haven't been...
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Relationship
The biggest thing Fortified Health Security does that goes above and beyond is that when we have a...
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Loyalty, Services
The only reason I gave a couple of ratings at slightly below the top of the scale is that those...
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Loyalty, Relationship
Previously, we were using a different firm’s service. Fortified Health Security didn't offer...
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Services
With Central Command Platform, everything is there, very clear, and easy to use. A number of people...
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Relationship, Services
In terms of improvement opportunities, we are in the AI age at the moment, so being able to have...
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Relationship, Services
We have used Fortified Health Security for years, so we haven't really been reviewing any other...
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Relationship
Anytime I need to resolve something, Fortified Health Security is always willing to help and...
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Relationship, Operations, Value
It isn't that Fortified Health Security isn’t meeting or exceeding our expectations, but if we think...
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Relationship, Services
What makes Fortified Health Security different is the trust we have in the relationship. We have a...
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Loyalty, Value
What makes Fortified Health Security stand out is that they are sticking with their core business....
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Loyalty, Operations, Services
Fortified Health Security comes with new suggestions on checking third-party vendors. They have been...
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Value
Fortified Health Security has proven to deliver on everything they promise, and they do it for a...
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Services, Value
Fortified Health Security has done some custom reporting for us. That helps me relay information up...
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Value
Fortified Health Security avoids billing for every little thing. I always want more for my money,...
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Operations, Services
We have had a couple of minor items with Fortified Health Security’s execution that I feel they...
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Relationship, Services
Fortified Health Security is more of an extension of our team than a firm. They really work well...
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Relationship
We have been with Fortified Health Security a long time, and in the beginning, there was a bit of a...
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Relationship
The services have been great. Fortified Health Security always notifies us of anything that is...
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Relationship
Fortified Health Security concentrates mostly on healthcare, so that is a plus. We had used a...
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Operations, Services
I need Fortified Health Security’s central command platform’s data to be more specific to the...
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Relationship, Operations
Fortified Health Security is doing very well with managed services. We are helping to push the...
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Relationship, Services
What makes Fortified Health Security different is that they represent a single vertical of...
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Relationship, Operations, Services
Fortified Health Security was instrumental in helping us with an incident. They continue to help us...
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Relationship, Operations, Services
What makes Fortified Health Security different from other managed services firms is that they are a...
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Loyalty, Operations, Value
The firm has worked with us from point one, when we just had a few solutions, and then they gave us...
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Operations, Services
There have been a couple of highlights with the firm going above and beyond. There have been times...
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Relationship
Fortified Health Security has a large team that has supported all our needs, grown along with the...
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Relationship
We have a contract with Fortified Health Security, and they stick to the contract. If we have an...
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Loyalty, Relationship
We compared another firm with Fortified Health Security before we signed our contract with them....
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Value
We would absolutely hire Fortified Health Security again. We have a contract with Fortified Health...
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Relationship
Fortified Health Security has a good structure of leadership over the project areas, and that is...
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Loyalty
We looked at another firm before we signed our contract with Fortified Health Security and compared...
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Relationship
I want to make sure that Fortified Health Security stays engaged and keeps the level of partnership...
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Relationship, Services
What makes Fortified Health Security different is just the customized, personalized experience that...
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Relationship
Fortified Health Security’s strengths are that they have a strong security base and knowledge base...
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Relationship, Operations
We had a somewhat negative experience with one of the firm's people, and as soon as I called the...
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Relationship
Fortified Health Security is really good about trying to make sure that they are walking with us in...
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Services
We like how we get things from multiple areas with Fortified Health Security’s Central Command...
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Commentary Summary
Comment Type Breakout