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Fortified Health Security Security & Privacy Managed Services
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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Manager

Relationship, Relationship, Relationship

The firm is listening to us, and we are working together on several things. We have a longstanding...

May 2023
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Manager

Relationship, Relationship, Relationship

We hired Fortified Health Security because we had new management come in that had experience with...

May 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

Fortified Health Security’s staff is easy to get along with. They understand the domain that we are...

May 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

When Fortified Health Security does updates to their system, sometimes they mess up the reporting,...

May 2023
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Director

Relationship, Relationship, Relationship

We can contact the firm’s help desk team through the application. There are a lot of things the firm...

Apr 2023
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Director

Value, Value, Value

Fortified Health Security has added on pieces without increasing our costs. They have uncovered...

Apr 2023
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Director

Relationship, Relationship, Relationship

The firm does check-ins with us to see whether we are happy with their services or whether there is...

Apr 2023
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Director

Relationship, Relationship, Relationship

Fortified Health Security knew what our devices were. The incident response service has been so...

Apr 2023
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Analyst/Coordinator

Relationship

Fortified Health Security has always done really well. I don't always think of them necessarily as a...

Apr 2023
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Analyst/Coordinator

Relationship

The firm has some extremely talented employees and people that we leverage and use in all areas of...

Apr 2023
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Analyst/Coordinator

Operations

One very small negative thing, which is a nitpicky thing, is that the implementation of the security...

Apr 2023
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Analyst/Coordinator

Relationship

Obviously, the firm’s whole portfolio is healthcare customers, so the firm does well in meeting...

Apr 2023
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Manager

Relationship

As part of Fortified Health Security's risk assessment, they show me what I need to do and what I am...

Mar 2023
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Manager

Relationship

Fortified Health Security's executives try to be very involved. They are always willing to partner...

Mar 2023
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Director

Loyalty

Fortified Health Security has exceeded our expectations, with the exception of their vulnerability...

Jan 2023
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Director

Relationship

Fortified Health Security does a good job of delivering what they say they will. We haven't had any...

Jan 2023
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Director

Relationship

It is very easy to get ahold of and talk to the people that we work with regularly; they understand...

Jan 2023
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Analyst/Coordinator

Relationship

Fortified Health Security has exceeded our expectations. The senior administrator of the security...

Jan 2023
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Analyst/Coordinator

Relationship, Value

We have received our money’s worth from Fortified Health Security. They do our vulnerability scans...

Jan 2023
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CISO

Relationship

The Fortified Health Security team knows healthcare. They have a deep understanding and appreciation...

Dec 2022
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CISO

Relationship, Value

Fortified Health Security is very thoughtful. They have a lot of people who help customers know not...

Dec 2022
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CISO

Relationship

I feel really good about the strength of our partnership with Fortified Health Security. They...

Dec 2022
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CISO

Services

I would wholeheartedly recommend Fortified Health Security to anybody in healthcare. Organizations...

Dec 2022
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CISO

Relationship, Value

Fortified Health Security's value is in their management of and focus on particular items, such as...

Dec 2022
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CISO

Relationship

We had some issues and miscommunications with Fortified Health Security, and they responded very...

Dec 2022
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CISO

Relationship

The majority of Fortified Health Security’s resources are very sharp. Like any other firm, Fortified...

Dec 2022
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Manager

Services, Value

Fortified Health Security doesn't consistently exceed our expectations. They have a good, vanilla...

Nov 2022
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Manager

Relationship

I can usually get in touch with someone at Fortified Health Security if I have a problem. The firm...

Nov 2022
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Manager

Relationship

Fortified Health Security gets feedback from us and works with us to help them produce a better product....

Nov 2022
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Analyst/Coordinator

Value

Fortified Health Security absolutely avoids charging us. I had a very good engagement with someone...

Sep 2022
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Analyst/Coordinator

Relationship, Operations

I would define exceeding expectations as Fortified Health Security anticipating my needs or getting...

Sep 2022
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Analyst/Coordinator

Loyalty, Relationship

I don't feel like Fortified Health Security's staff is integrated into my organization as far as I...

Sep 2022
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Analyst/Coordinator

Relationship, Services

I would easily recommend Fortified Health Security; they are a good company that is easy to work...

Sep 2022
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Analyst/Coordinator

Relationship, Value

Fortified Health Security has reduced our security risk significantly. We are getting very useful...

Sep 2022
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Analyst/Coordinator

Loyalty, Relationship

Fortified Health Security’s strategic ability is strong because they have done things many times and...

Sep 2022
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Director

Services

The firm is our number-one security partner, but they are not in charge of our total security...

Aug 2022
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Director

Relationship

We get as many consultants as we need. Typically, we have one person for each service, but there may...

Aug 2022
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Director

Loyalty, Relationship

What stands out about the firm is their customer focus. They want to do whatever it takes to help us...

Aug 2022
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Director

Relationship

The firm gives us suggestions on strategy. They seem to look at our existing strategies and then...

Aug 2022
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Director

Relationship, Services

We have had ups and downs with Fortified Health Security over the years. The monthly scans are...

Aug 2022
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Manager

Relationship

The people who do the work are proficient. Fortified Health Security’s staff is receptive and...

Aug 2022
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Director

Relationship

There was someone assigned to us that we met with regularly. That person was excellent, fantastic,...

Aug 2022
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Director

Services

There was data that was not as easy to get to as it could have been. We were told we didn’t have...

Aug 2022
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Director

Relationship, Operations

Our consultant that we had was always searching for how to best put our network in a good position....

Aug 2022
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Director

Relationship, Services

Fortified Health Security is doing round tables now, and I think that that is a really good idea....

Aug 2022
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Manager

Relationship

Our relationship with Fortified Health Security has been good. Fortified Health Security has...

Aug 2022
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Manager

Relationship, Value

I would want to explore other options just to see what is available because when we explore other...

Aug 2022
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Manager

Relationship, Services

We would like to see Fortified Health Security finish working on their command center product so...

Aug 2022
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CIO

Relationship

We started working with Fortified Health Security on our risk analyses. The vendor has done a very...

Jul 2022
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CIO

Relationship, Services

Fortified Health Security is very organized. They have the ability to take the recommendations of...

Jul 2022
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CIO

Relationship

Fortified Health Security has had some turnover in staff, and the quality of the replacement staff...

Jul 2022
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(0)
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CIO

Loyalty, Relationship

Fortified Health Security is healthcare-centric, so they understand the uniqueness and complexity of...

Jul 2022
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CIO

Services

I get reports and things from Fortified Health Security that I incorporate into my monthly board...

Jul 2022
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Manager

Relationship, Services

Once the intrusion detection system was installed, we started spraying those alerts out to the...

Jul 2022
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Manager

Relationship

When a zero-day pops up, there are some suggestions to begin with, generally speaking. But there...

Jul 2022
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Manager

Relationship

The firm's people make all the difference. We never get blown off and told that the person we are...

Jul 2022
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Manager

Relationship

Engaging with Fortified Health Security was extremely eye opening. The firm showed us that we...

Jul 2022
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Manager

Relationship

Anytime we have any questions, we call or email the firm, and they respond. We have a contact that...

Jun 2022
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Manager

Relationship

I don't have any complaints. The firm is very well versed in HIPAA and in the healthcare space. They...

Jun 2022
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Manager

Value

We pay Fortified Health Security to help us not get in trouble, and they do that. They don't charge...

Jun 2022
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Manager

Relationship

The work is not really complex because Fortified Health Security does a good job of breaking it...

Jun 2022
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Manager

Relationship

The firm only involves their executives when there is an issue. I was not overly pleased with the...

Jun 2022
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Manager

Loyalty, Value

We used Fortified Health Security for many years and then moved away from them and started looking...

Jun 2022
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